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Swissotel Nankai Osaka

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Traveller (2209)
Room & Suite (490)
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About

#1 of 7 hotels in Namba
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Swissôtel Nankai Osaka is a premium hotel strategically located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai's Namba station and is the only Osaka hotel that offers a direct link to and from Kansai International Airport, with the Rapid Express Train taking 40 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as historical Kyoto, the ancient capital of Nara and the picturesque Kobe; while bus hubs to include the Osaka City Air Terminal (OCAT) provide access to various areas in Japan. Discover Osaka's kitchen at the Kuromon Market, visit local attractions Dotonbori, Namba Yasaka Shrine and Hozenji Temple, or shop until you drop at Takashimaya, Shinsaibashi-suji or Namba Parks - all a convenient stroll away. The hotel offers extensive culinary options with six restaurants, bars and café - offering authentic Japanese cuisine and Farm-To-Table teppanyaki, a modern take on Osaka's kushiage, Cantonese delights, Modern European specialties, seasonal afternoon tea and more. Pürovel Spa & Sport, an entire floor dedicated to health and wellness, features an indoor swimming pool, Japanese bath and sauna, fitness gym and spa. Housed inside the hotel is a grand ballroom and 17 function rooms for intimate or grand events. A dedicated floor for weddings feature beautiful chapels and shrine, wedding dress rental boutique, salon and photography studio - ideal for traditional Japanese, Western or LGBTQ+ wedding ceremonies and receptions.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Highchairs available
Car hire
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Chinese and 9 more
4429Reviews143Q+A100Room tips
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chichunter2015 wrote a review Yesterday
Shanghai, China10 contributions14 helpful votes
Loved the newly renovated room and the paramount view to Namba Park. Amazing facilities including the hot hydro area, pool and gym. Didn’t use the on-site restaurants or rooftop bar but I’m sure it’s up to the standard. On the other hand, surprised to hear the train traffic despite the high floor (it did not really bother us) and to smell strong tobacco scent in the room despite the all non-smoking rooms policy (the hotel did offer us refresher spray and air filtering machine to reduce the smell.). Overall, good value for money …will come back for sure.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Al A wrote a review Jun 2023
Honolulu, Hawaii67 contributions23 helpful votes
+1
Hotel's Favourite
It’s been years since I’ve stayed at the Swissotel Nankai. I came here for business on a work trip to Osaka. It is located right on top of the Nankai Namba Station which serves the Koya Line & Sembokukosoku Line. What I liked about the hotel is the location. As everybody else says, Location, Location, Location. I wish there was complimentary breakfast, but it’s okay because nearby Namba Station is a wide variety of places to eat, bakeries, coffee shops, too many to choose from. That makes it so convenient to grab groceries, dine out, or take away for your hotel room. Lighting is good, bathroom counter was super small, but the space of the room itself which was fairly pacious. There was also a desk for work space and a small sofa to sit and relax. Front Desk staff was friendly, while my room was clean and tidy. Typically, hotel rooms in Asia have toiletries available in your hotel room without having to pack much. The fitness center I didn’t use on this trip, but will check out on future visits in the event the weather is not ideal to go out or if plans aren’t made. Television wasn’t a smart TV as I wish I could stream Netflix, Hulu, or Disney Plus. All I can say is that Swissotel is a great hotel!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 Jul 2023
Dear Valued Guest, Warmest greetings from the Swissôtel Nankai Osaka! We greatly appreciate your support and highly value your patronage. Thank you very much for choosing to stay at our hotel. The comments regarding your overall staying experience have been reviewed carefully and please rest assured that the concerns you highlighted have been brought to the attention of my team to ensure improvements are made. Since our guest's satisfaction is always important to us, we will continue to enhance guests’ experience through better services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Burnout79 wrote a review 21 Feb
Singapore, Singapore7 contributions4 helpful votes
Booked a 4 night stay in the hotel, using 2 suite night upgrades for a deluxe suite and 2 night stay in an executive room. As a platinum member, was upgraded and remained in the suite for the whole stay. The suite itself was spacious and staff in the executive lounge were extremely attentive. Breakfast served at the restaurant was also sumptuous. One can truly live it well in Swissôtel Nankai Osaka
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear Burnout79, Thank you for taking your time to write a review on this forum. We are pleased to learn you have enjoyed your stay with us and noticed the efforts we have put in to increase our service standards and upgrade our rooms. Thank you for your gracious comments regarding our staff and they will be passed along. We hope to be your choice of accommodations on your return trips to the area. My team and I look forward to welcoming you back for a return visit. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mikeand1 wrote a review 19 Feb
San Francisco, California10 contributions1 helpful vote
I love Swissotel Nankai! First, the location is perfect – right on top of Namba Station, in the middle of everything. Second, the rooms are awesome. Got upgraded to a suite the last time I was there, and it was huge – bigger than your average one-bedroom apartment. Third, the service is excellent. Can’t wait to go back!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear mikeand1, Thank you for loving the Swissôtel Nankai Osaka! It was our pleasure to welcome you. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we’re thrilled to see we accomplished that with you. We look forward to your return for another exceptional stay. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimmie Tay wrote a review 16 Feb
Singapore, Singapore10 contributions7 helpful votes
Me and My wife stayed here for 4 nights and we like to compliment the lovely set of staff who have taken care of us throughout our stay . Special thanks to Sarah and MJ from the executive lounge whom had worked tirelessly and showed genuine interest and dedication to their guest with smiles and small talks to their guest making not just me and my wife , but anyone who stepped into the lounge feel welcome . I have noticed that that the lounge is operating only with 1 staff . Even during peak period like breakfast and cocktail hours. We always see MJ And Sarah rotating between the shifts and with the increased workload , They still attended to each and everyone needs and requests with a smile , topped up the buffet and canapés making sure we are well fed , and cleared each and every everyone tables in time . My wife coming from a 5 star service industry Herself especially complimented these 2 lovely ladies for being exceptional . We also like to thank the check in staff to expedite our check in and make sure our bags were sent to our room whilst we were out and the lovely concierge team who also helped us with our last min travel to Kyoto .
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Booking of restaurants in swissotel is advisable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear Jimmie1212, We are very pleased to read your comments about your stay at the Swissôtel Nankai Osaka! It was truly a treat for us to have been able to create such a positive experience for you. Our guest's comfort and satisfaction are our top priority as each guest is extremely important to us. We have passed your comments to Sarah and MJ who both have able to provide you exemplary service. We look forward to welcoming your return the next time you are in Osaka. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Liu H wrote a review 15 Feb
1 contribution
The overall service lacks warmth, the rooms are small and basic, not commensurate with the price. Other hotels nearby offer much better value for money. The hotel has a convenient location and transportation, but the cleanliness is average. There's no separate shower area; you need to stand in the bathtub to shower, which doesn't match the service quality expected from a five-star hotel. It might be somewhat outdated.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear haotbugs, Thank you for your feedback and we are sorry to know we have not met your expectations on this occasion. Your comments have been shared to our team leaders for review and evaluation. Our hotel has different room features and the rooms with separate bath and shower is available in suite rooms and can be bookable based on guest preference. Thank you very much and I hope that despite your initial impression you had the chance to enjoy your visit to Osaka and the multiple services Swissôtel Osaka provides its guests. If we can be of any assistance to make your stay more enjoyable, please do not hesitate to contact me. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LincolnMoon wrote a review 13 Feb
Singapore5 contributions8 helpful votes
Very pleasant stay, friendly and helpful staff at check-in. Very convenient from Kansai Airport to Namba Station via Rapid Limited Express train. Short walk to Dontonburi and Shisaibashi. Short train ride to Osaka Castle. Swissotel Nankai Osaka Hotel website has very detailed links on which train line to take. Clean room and toilet. Fresh, clean towels and bed linen. Thank you!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear LincolnMoon, We are thrilled that your experience at our hotel left you feeling extra-special. Knowing that your stay was exceptional from start to finish gives us the greatest pleasure and we appreciate your gracious comments. Great to know you enjoyed the exceptional location of the hotel. We hope to see you again during your next visit to Osaka. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Waver s wrote a review 10 Feb
1 contribution
Location is good from airport. Good service for the reception and concierge team. The room is clean, however, room attendant not really good. He/she just put our shirt to one side and not tidy. Bathroom, the bath tub is not draining probably.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear wavers2023, Thank you for your outstanding commendation on your recent stay the Swissôtel Nankai Osaka! We have reviewed your comments and sorry to note you have encountered issues with the drainage in your room. Your comments are greatly appreciated, since they give us the opportunity to uphold our standards and to ensure that we provide the highest quality of service to our guests. Looking forward to welcoming you back in a not-so-distant future. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shiok111 wrote a review 4 Feb
Singapore, Singapore21 contributions8 helpful votes
Hotel location is excellent, it a ideal hotel If you are on a business trip. Very formal and businesslike place. Staff are fantastic and helpful. Rooms are a bit small yet efficient. Having the train station in the same building was a major plus.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 days ago
Dear shiok111, Thank you for your positive ratings and commenting about your experience at the Swissôtel Nankai Osaka. Great to read you had an excellent business trip and benefited on the hotel's perfect location. Looking forward to welcoming you back soon! Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allen K wrote a review Jan 2024
7 contributions2 helpful votes
Swissotel came highly recommended for Osaka and after staying I could see why. The hotel itself is very well maintained and the staff was very friendly. Our room wasn’t ready when we first checked in, but since we had lounge access, they let us in to rest and get some snacks in while we waited. This is where our only issue of the trip occurred. We arrived around 2PM and were told it would be about an hour or so for our rooms to be available and someone would go to the lounge with our keys when it was ready. After about 90 minutes, my kids were getting antsy and I had to call the front desk to get an update. To their credit, we were handed our keys in 15 minutes, but had we known it would be closer to 2 hours to get to our rooms, we would’ve just left our bags and explored the city instead of waiting. The room itself was very good. It was clean and had great views of Osaka. The included breakfast was the best hotel breakfast I had in Japan. Tons of options, great made-to-order eggs, and ice cream! Definitely ate way too much to start each day. Location-wise, Swissotel is in a great spot. Very easy walk to Dotonbori, tons of shopping, and access to several rail lines. I did have some issues getting to the hotel from the different subway and train options, but that’s a me problem. All in all, my family really enjoyed our stay here and will be back the next time we’re in Osaka.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swissotel Nankai Osaka, Other at Swissotel Nankai Osaka
Responded 3 weeks ago
Dear valued guest, Thank you for choosing to stay in our hotel. We are glad you enjoyed the hotel's perfect location and the perks that come with it. Indeed, everything is very accessible and just less than minute walk to reach the train station going to the airport. On the other hand, we apologize that you need to wait longer for the check-in. Sincerely, Shirly Santiago Director of Guest Experience and Quality Swissôtel Nankai Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,651 - HK$2,363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel nankai osaka hotel osaka, swissotel nankai hotel osaka, osaka swissotel nankai hotel
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoNamba
NUMBER OF ROOMS
546
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISSOTEL NANKAI OSAKA - Updated 2024 Prices & Hotel Reviews (Namba, Japan)

Frequently Asked Questions about Swissotel Nankai Osaka
Which popular attractions are close to Swissotel Nankai Osaka?
Nearby attractions include Magical Trip - Osaka (0.4 km), Taste Osaka (0.3 km), and Nanba Grand Kagetsu (0.2 km).
What are some of the property amenities at Swissotel Nankai Osaka?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Swissotel Nankai Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Nankai Osaka?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Swissotel Nankai Osaka?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Swissotel Nankai Osaka?
Conveniently located restaurants include maidreamin Osaka Namba, Hokuto GEMS Namba, and Gyukatsu Motomura Namba.
Are there opportunities to exercise at Swissotel Nankai Osaka?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Swissotel Nankai Osaka located near the city centre?
Yes, it is 0.3 km away from the centre of Namba.
Are any cleaning services offered at Swissotel Nankai Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Nankai Osaka offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Swissotel Nankai Osaka?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Hindi, and Japanese.