Keio Plaza Hotel Tokyo
2-2-1, Nishishinjuku, Shinjuku 160-8330 Tokyo Prefecture
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US$390
US$281
Fully refundable before 29/09/23
US$390
US$282
Fully refundable before 28/09/23
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#6 of 19 hotels in Nishishinjuku
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Located in Shinjuku, the heart of Tokyo, Keio Plaza Hotel Tokyo has been welcoming guests from all over the world. Our guests may enjoy the free shuttle bus to Tokyo Disney Resort, free fitness room, sky pool (summer only; free for Premier Grand staying guests) and the rich heritage of Japanese culture — highly regarded all over the world — can be experienced first-hand at the Keio Plaza Hotel Tokyo, such as Tea Ceremony Experience, Flower Arrangement Experience, Kimono trial options, and many more. Free in-room Wi-Fi is available.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Babysitting
Airport transportation
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
100Great for walkers
Grade: 100 out of 100
1090Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
2-2-1, Nishishinjuku, Shinjuku 160-8330 Tokyo Prefecture
Name/address in local language
Getting there
Car HireSee all Nishishinjuku car hire
Nearby restaurants
Ninja Shinjuku Ajito (moved to akasaka)
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Tokyo Metropolitan Government Building Observation Decks
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Tokyo Metropolitan Government Buildings
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Yodobashi Camera Shinjuku Nishiguchi
284 reviews4 minSpeciality & Gift Shops
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539 reviews6 minPoints of Interest & Landmarks
See all nearby attractions5228Reviews248Q+A100Room tips
Reviews
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This hotel is very expensive for what it is. The entrance is very nice but the rooms need a little bit of an upgrade, to justify their charges. The staff were excellent . Very helpful and pleasant. We sent a small bag of laundry and when we got it back we were horrified that the charges was usd $70 equivalent. That was really an over charge- it would have been cheaper to have purchased new clothes instead. We checked out and moved to another hotel for the remaining days in Tokyo. Yet this hotel has loads of potential and needs a good interior decorator to give it that special touch.....
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Date of stay: August 2023Trip type: Travelled as a couple
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in the North tower for 3 nights in early September and found it to be a lovely, modern hotel. The bed was super comfortable, though some may find the beds to be a little firm. The only thing I found lacking was the ventilation in the bathroom. There wasn't any fan and I had to stretch the cord and blow dry my hair in the hall because it was so stuffy in the bath. The staff was very gracious, although we didn't have/need much interaction with them. We didn't eat at the hotel so can't comment on the food. The luggage forwarding service was impeccable. The location seemed good for the these first-time Japan visitors.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This is a beautiful hotel in the very heart of Tokyo. The location couldn't be better, since it is a 10 minute walk from the JR Shinjuku train station which serves over 3 million people daily. It is in fact the busiest station in the world, and although confusing, with a little help you can go anywhere. The hotel Sky Pool was closed as it is only open in the summer months. this is just as well, because at about $50 per person per visit, we wouldn't have used it anyway. the Fitness room is free. There is a very nice lounge on the 34th floor of the South Tower which is open to all guests and it has a free coffee / tea station. The breakfast buffet is reasonable, but not really up to the standard of a Hoel of this calibre. We found the choices limiting. Our room was tired, but again reasonable although in need of updating. The bathroom had a step up to get into it, and I constantly stubbed my toe. Only one sink, with a non-lit vanity mirror. The bathroom lighting was dismal & impossible when it came to putting on make-up. We had a few problems, but each of these were dealt with promptly and efficiently by maintenance. TV was awful, as any English channel seemed to be playing simultaneously with a Japanese commentary over the English. Our beds were very comfortable and the room was very clean. All the staff were friendly and helpful. We understand that the Hotel standards have slipped over the past few years, never-the-less we would stay here again, but would request one of their renovated rooms.…
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Booked a Plaza Deluxe South Triple Room which was in the South Wing (is it older than the North Wing?). Was pleasantly surprised to enter into a big room with 4 beds, ample space for a family of 4. Although the fixtures were a little aged, but you really can't complain the space in the room. Besides a bathroom with bathtub, there was also a separate washing basin outside the bathroom (in case you need to brush teeth or wash food) The hotel is fantastically located at the quieter West side of Shinjuku, which itself is a great choice if you are coming/leaving Narita via the NEX train, and if you are going for day trip with the assembly point at the nearby Shinjuku Centre Building. Walking to JR Shinjuku station was about 10 minutes, and I managed with 2 luggages and a stroller. If it rains, you can choose the underground path leading to the West exit. The reason why I am not giving 5 stars is because of the long queue at the check-in (understandable for a large hotel), and they seemed a little messed up with my booking for the Disneyland coach transfer. (oh this is also a plus point, the free bus to Disneyland) Will I book Keio Plaza again if I go to Tokyo? High chance! …
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Date of stay: March 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book your transport to Disney Resort early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
A very swish hotel with good amenities and clean luxurious rooms. Breakfast which was included in our stay was a buffet style, the choices were good and all the food was very fresh. We ate in one of the Teppanyaki restaurants one night and had an excellent meal. As Wes have found in Japan the service is excellent and staff very friendly and helpful.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well-appointed hotel in Tokyo. The reception and guest relation staff were very helpful and courteous, so were the bell boys and girls. We stayed twice during our visit to Tokyo. First time we were at the South Tower, where the rooms lacked ambiance. It was dull but very clean. During the second visit we were at the green sector, for three days, apparently newly renovated. The room was welcoming and clean. Had some ambiance, better than the South Tower. Had a look at the blue sector, appears to be old and the carpets were dirty. The lounge lacked a lounge! It had chairs lined up against the walls, no tables or sofas, nothing else. The lounge did not compliment the beautiful chandeliers the lounge (?) had. Have a proper lounge and make the Hotel welcoming. The buffet spread was reasonable, nothing to boast about. The restaurants, (the hotel has about ten specialty restaurants) where we ate, in two restaurants, were fairly good. Nothing to boast about except for the friendly and excellent service by the staff.…
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Good location and service. My biggest disappointment is that the hotel charges exorbitant prices to use their pool. It would have been $125 for our family to use the pool for one afternoon. Absolutely ridiculous and outrageous pricing. We often had to wait to use the elevator and they placed our family on two different floors. Was not impressed with this hotel. View and location were good though.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Don’t promise your kids you are taking them to swim without looking at pool prices.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in a Twin Premier Grand room and everything was perfect! Room was clean and spacious with really nice amenities. The staff was helpful and friendly and the hotel was conveniently located near shinjuku station. We stayed with two kids aged 3 & 5, while Tokyo doesn’t feel kid friendly, this hotel was! There was amenity kits for the kids as well as kids cups, plates and cutlery at their buffets.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We stayed 4 nights in late July/early August and enjoyed the experience. We booked the hotel with our Delta Vacations package and their reservation category called our room a "renovated king standard". When we checked in, the clerk called it a Standard Plus King. It was on Floor 25 in the Main Tower and had a fantastic view of the Tokyo Metropolitan building. The room was smaller than I expected. During this trip, we had stayed at a couple Japanese "business hotels" with very, very small rooms and the Intercontinental Yokohama which was quite large. This was in between with a king bed, 2 chairs and a table and a credenza with the TV, mini-fridge and a real closet. There was no desk area or desk chair. The decoration, bedding and chairs were newer while the dresser and phones in the room were definitely not renovated. The bathroom was a Japanese-style modular bathroom but definitely the nicest one I've ever been in. Some room categories seem to have a separate tub and shower while ours had a combo. The L'Occitane products were plentiful and replenished daily as was the bottled water. Check out the facial care kits if you enjoy sampling Japanese products. There was plenty of storage in the room including a drawer in the bathroom vanity! The pajamas and yukata as well as the bedding were crisp and comfortable. We didn't eat in any of the restaurants as there are tons of places nearby in every style and price range. My husband picked up a couple items in the 1st floor south tower convenience store. We did utilize the 34th floor lounge in the South Tower. It's open to all guests and has a nice little self-serve coffee area, great views and fun decor. Staff was pleasant and efficient - a true Japanese hotel experience. We arrived late morning to drop our bags and sightsee before checking in and a manager approached us to check our bags herself instead of pointing us toward the bell desk. There was a long line when we checked in but there were at least 8 desk clerks working and we were done checking in within 10 minutes. Our luggage as well as the bag we sent ahead a week earlier by Yamato arrived in our room about 5 minutes after we did. I needed to mail something and a manager-type took the time to walk me across the lobby to show me where the post box was. Numerous times throughout our stay, an employee rushed over to push our elevator button for us and bowed as our elevator left or they left the public areas of the hotel. Although there were signs saying the elevators would be very congested during specific hours, we rarely waited or even shared an elevator with other guests. The only improvement I can see is to have more seating in the lobby area. There seemed to be lots of people waiting around and almost nowhere to sit in the huge lobby. Thanks for the great stay, Keio Plaza! We stayed here 26 years ago on our first day ever in Japan. I don't plan to wait another 26 years. …
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: There are a lot of room categories with different layouts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Very large hotel in Shinjuku area, close walk to the shopping area. Checkin process - was quick. I arrived early and tried to get an early checkin, unfortunately not successful - not the hotels fault. They allowed me to store my luggage until I was able to check in which was great. Room - a little dated but overall no complaints. Size was large for Japanese standards. Breakfast - not bad. not excellent - but ok. there were 2 restaurants to choose from. Overall hospitality was excellent - very kind and helpful staff. Airport limo leaves from the hotel, but if you need to catch a early bus to the airport you will have to walk 5 mins. PS: There was a man selling peaches outside the hotel across the street. these were the sweetest peaches I have ever had and were sooooo good. If you see him there buy some!…
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$182 - US$370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
keio plaza shinjuku, keio plaza hotel tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
1435
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Claim Your ListingKEIO PLAZA HOTEL TOKYO HK$1,424 (H̶K̶$̶3̶,̶1̶5̶2̶) - Updated 2023 Prices & Reviews - Nishishinjuku, Japan
Frequently Asked Questions about Keio Plaza Hotel Tokyo
Which popular attractions are close to Keio Plaza Hotel Tokyo?
Nearby attractions include Tokyo Metropolitan Government Building Observation Decks (0.3 km), Tokyo Metropolitan Government Buildings (0.3 km), and Yodobashi Camera Shinjuku Nishiguchi (0.3 km).
What are some of the property amenities at Keio Plaza Hotel Tokyo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Keio Plaza Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Keio Plaza Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Keio Plaza Hotel Tokyo?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Keio Plaza Hotel Tokyo?
Conveniently located restaurants include Ninja Shinjuku Ajito (moved to akasaka), Fuunji, and Shin Udon.
Are there opportunities to exercise at Keio Plaza Hotel Tokyo?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Keio Plaza Hotel Tokyo have an airport shuttle?
Yes, Keio Plaza Hotel Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Keio Plaza Hotel Tokyo have airport transportation?
Yes, Keio Plaza Hotel Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Keio Plaza Hotel Tokyo located near the city centre?
Yes, it is 0.2 km away from the centre of Nishishinjuku.
Are any cleaning services offered at Keio Plaza Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.