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CROSS HOTEL OSAKA

15-5-2 Shinsaibashisuji, Chuo, Osaka 542-0085 Osaka Prefecture
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Traveller (998)
Room & Suite (537)
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About

#4 of 169 hotels in Chuo
Location
Cleanliness
Service
Value
Providing 229 guestrooms including 2 suites, CROSS HOTEL OSAKA is located on the famous Midosuji Street in the heart of the entertainment district of Osaka Minami. It is 54 kilometers from Kansai International Airport and 16 kilometers from Osaka International Airport Itami. We are also just a short walk from Subway and Nankai Namba Station. Easily accessible to Dotonbori. Guests can dine at any of the on-site restaurants which serve delicious cuisine. CROSS HOTEL OSAKA is a definitely ideal base for travelers who want to enjoy the nightlife and explore the bustling commercial area of Osaka Minami.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Wifi
Hot bath
Bar / lounge
24-hour security
Baggage storage
24-hour front desk
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shops
Umbrella
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
Special Rate:Special rate available
1940Reviews72Q+A100Room tips
Traveller rating
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travelinghousewife wrote a review 11 Feb
philippines48 contributions30 helpful votes
As always this hotel delivers quality and friendly staffs. Breakfast was good but they serve the same food everyday tha I did not want to eat there anymore during ly last day. As oppose to Cross Kyoto, Cross Osaka has free coffee in room together with tea and free bottled water. Coffee and teas are still offered at the lobby and you have to replenish your toothbrushes and other toiletries by getting it yourself at the lobby. Sometimes I forget to get a new toothbrush and too lazy to go back down. No harm in reusing the old one though😊 Very well located, just across a big Don Qui
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sorellina wrote a review Apr 2023
Lytham St Anne's, United Kingdom1244 contributions358 helpful votes
Hotel's Favourite
We only stayed for one night and picked this hotel for its location, reasonable price and good reviews. We were not at all disappointed. We arrived too early to check in but were able to leave our bags and the lovely lady on reception gave us a map marked with some places nearby we could walk to for a couple of hours. Without her thoughtful recommendations we probably wouldn’t have stumbled over a very pretty temple or the fascinating fish market. When we returned, we were greeted by name and our suitcases (which we’d had sent from Kyoto) which were waiting for us in the room. The lady we’d spoken to early also took time to ask where we’d been and if we’d had a nice visit. We were given a gift of some bath salts which I used in the fabulous soaking tub. They smelled great and turned the water sakura pink! Other amenities were in plentiful supply and could be selected from reception so you only take what you need. Our room was fairly small - if I were staying more than one night then I’d upgrade - but clean and comfortable with a view of the street below. Dotonbori is just round the corner so I was worried about street noise but it was really well soundproofed and we slept perfectly. Breakfast was a buffet with a good choice of Western and Japanese options (and I think some dishes from other places too). Service was really friendly at breakfast as well. On check out, the charming receptionists arranged for our luggage to be sent on to Tokyo. Their English was great but they also have a wonderful ‘nothing is too much trouble’ attitude which sets this hotel apart from other business type hotels. A few minutes walk to the metro to continue on our journey made this a really convenient place to stay. I’d definitely recommend this hotel. The service elevates it so that value for money is excellent.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: If you are staying for a long time then maybe upgrade to a larger room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Sasha wrote a review Jan 2024
England, United Kingdom4 contributions1 helpful vote
Big room, very clean, nice staff with a good service and good locations. Close to train station. Close to Namba. Close to Shinsaibashi. Close to Donki. Close to Big camera. Close to fish market. Really Highly recommended for family and couple.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 4 weeks ago
Dear Valued Guest, Thank you very much for your recent stay with us and taking time to share your review. We are so delighted to have your wonderful comments and do appreciate you recommended our hotel to other travelers. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sonya F wrote a review Jan 2024
Canada16 contributions2 helpful votes
Had a wonderful stay at this well stocked hotel steps from Dotonburi. The hotel is conveniently located 700m from Shinsaibashi and 400m from Namba metro station. Even better walk 200m practically across the street and you’re in the heart of Dotonburi with Glico Man in front of you. The rooms were very clean, with VERY comfortable bedding. I especially took advantage of the bath salt and bath powder available, and indulged in the soaker tub. You also have the option for daily towel re-fresh and garbage removal, or to skip all together. The staff were friendly and provided great service. The breakfast buffet was delicious with kushikatsu daily, miso, curry rice, as well as western breakfast options. I definitely would not hesitate to stay here again.
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: wash & fold laundry is available at the hotel, there are also two coin laundromats open 24hrs...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 4 weeks ago
Dear Valued Guest, Thank you very much for choosing to stay at Cross Hotel Osaka and taking your time to give us your feedback. We are very honored to hear that you were satisfied with our location, the guest's room, service, and the breakfast. Your good comments are much appreciated and the word, "would stay here again" is a great encouragement for us. Once again, we highly appreciate you for sharing your precious experience with us. We hope to have you as our guest again soon. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dino1963 wrote a review Nov 2023
Singapore94 contributions77 helpful votes
Stayed at Cross Hotel Osaka for 9 days during our vacation in mid Nov. This hotel is about 10-15 mins walk to Namba station, next to Dotombori and Shinsaibashi shopping area, making it a perfect location. Read some comments that it is noise but staying at 10th floor, facing front road, noise is still acceptable to us. Occasionally, there are a couple of motorbikes ramping their engines at main road that can be clearly heard. Room is rather a good size that we still can manage to place our big and medium size luggage on floor for packing. We choose king size bed and its comfy enough for a good night sleep. The room also has a humidifier and a bath tub. Considering this is Japan, this is a really plus point. Our only minor negative feedback is the TV is all Japanese channel. Breakfast was adequate with couple of changes during our stay. There is also a smoking room at ground floor (for 2 pax at a time). We would recommend this hotel for the location and room size.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 28 Nov 2023
Dear Valued Guest, Thank you for choosing us for your stay and taking your time for the feedback. We are glad to hear that you are satisfied with our location and the guest's room size. As you said, the location is one of the attractive points of our hotel. Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations. Thank you again for your perfect rating. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacobnielsen45963 wrote a review Nov 2023
Saint Julian's, Malta210 contributions26 helpful votes
Nice hotel. Get whats expected Breakfast very good Wifi decent accros hotel Rooms very clean Location good Staff very friendly Decent English skills 10 meters to taxi stand 8-10 min slow walk to Subway
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 28 Nov 2023
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka and for your feedback. We are happy to hear that you enjoyed your stay with us. Lots of your kindness and positive comments encourage us very much. We will continue our effort to provide the best service to all our guests. We are very much looking forward to welcoming you again in near future. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larkhall wrote a review Nov 2023
Scotland238 contributions93 helpful votes
Although this hotel is rated as 3 star it was the equivalent to the 4 star hotels we stayed in elsewhere. Location was brilliant, breakfast and room (1013) facilities were excellent. Had everything you could think of.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 28 Nov 2023
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments. We are extremely delighted to know that you were satisfied with our location, breakfast and facilities. We will continue our efforts to become the hotel of choice for many guests. Again, thank you for sharing your experience with us. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alohatripper wrote a review Nov 2023
Honolulu, Hawaii1484 contributions758 helpful votes
I like hotels close to shops, restos, and Starbucks. There is no Starbucks nearby but I discovered 7-11 is next door and has good, strong , cheap coffee 24/7 -- perfect for an early riser. This hotel is centrally located, just steps away from the Dotonbori shopping street. Here I found a Uniglo store. Yay! For a luxurious room, #708, we're paying very little, $178, which includes a full breakfast on the third floor. Two delicious breakfast items were braised beef tendon over rice and a fruit smoothie. The staff and housekeeping are exceptional. They try so hard with limited English. I have a great memory of Cross Hotel Osaka. From here, I developed a feeling of love for Osaka.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 28 Nov 2023
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments. We are very honored to hear that you were satisfied with our location, service and the breakfast. For breakfast, we offer not only Japanese and Western food, but also local Osaka food, so we are very happy to hear that you enjoyed our extensive menu. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Sincerely yours, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GMTHOM79 wrote a review Oct 2023
Port Talbot, United Kingdom9 contributions
Really fantastic hotel in an amazing location. Wonderful staff who are very helpful. We stayed for 3 nights and the hotel offers a service for a small fee to send additional luggage to a hotel further on in your destination which we did and both arrived on time at our final airport hotel in Haneda which was a really help when travelling around Japan. Can highly recommend and we will look to book here when we return to Osaka in the future.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , その他 at CROSS HOTEL OSAKA
Responded 31 Oct 2023
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable comments. We are so delighted to have your wonderful comments and do appreciate you recommended our hotel to other travelers. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JulianHGS wrote a review Sept 2023
Stockport, United Kingdom64 contributions215 helpful votes
We arrived in Osaka on the Nozomi Shinkansen (bullet train) at Shin-Osaka train station and got the metro subway at platform 1. The ‘S-O’ station number is M13, use the Midosuji red line (towards Nakamozu), get off at Namba station (M20), takes 15 mins, head for the Dotonbori exit #14, as you get out of the subway about turn and walk a few mins along the main road (Mido-suji Avenue) to the hotel. Check in at the hotel is 15.00, check out 11.00. We had a Superior double room with super king size bed, 27 sqm, on the highest (14th) floor facing west, the view was only out of a small window looking down on Mido-suji Ave and a glimpse of the Dotonbori canal. Breakfast is 7-10am on the 3rd floor. There was a Nespresso machine in the room and water provided each day. Ice & vending machines and a microwave are located on each floor. The room has wifi, safe, fridge, air con, room purifier, US style plug sockets, large bath (& bath salts) & shower area, two-piece pyjamas, slippers (new pair provided each day), Dyson hairdryer, all toiletries, shoe brush, shoe horn, there is only a small wardrobe for hanging clothes & only 6 hangers provided, not much drawer space either. Being on one of the two higher floors means you can use the Cross Lounge on the 3rd floor with complimentary snack food & drinks (inc alcohol) between 3-8pm. You can get a toothbrush & razor etc from the lobby area, various essential items are also available to borrow from the hotel. The hotel has an excellent location right next to Dotonbori canal and Dotonbori Street, with its famous neon lit street, bars, restaurants and food hub. The covered shopping street up to the Shinsaibashi district is also just a short walk from the hotel. To get to Osaka Nankai Airport after our stay, we pre-booked and reserved a seat on the Limited Express Rapi:t direct train from Nankai Namba rail station, which departs from platform 9 every 40-60 mins and takes 40 mins to get to the airport, the cost is ¥1,290 each. To get to the train station turn left out of the hotel and walk 10 mins along Mido-suji Ave.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from , その他 at CROSS HOTEL OSAKA
Responded 28 Sept 2023
Dear Valued Guest, Thank you for choosing Cross Hotel Osaka to stay and taking your time to write the detail review. We are glad to hear that you satisfied with your recent stay. Your positive feedback is much appreciated, and we will continue our effort to provide the best service to all our guests. Again, thank you for sharing your experience with us. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$986 - HK$1,635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
osaka cross hotel, cross hotel osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROSS HOTEL OSAKA - Updated 2024 Prices & Reviews (Chuo, Japan)

Frequently Asked Questions about CROSS HOTEL OSAKA
Which popular attractions are close to CROSS HOTEL OSAKA?
Nearby attractions include Dotombori District (0.2 km), Magical Trip - Osaka (0.2 km), and Taste Osaka (0.4 km).
What are some of the property amenities at CROSS HOTEL OSAKA?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at CROSS HOTEL OSAKA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CROSS HOTEL OSAKA?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at CROSS HOTEL OSAKA?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to CROSS HOTEL OSAKA?
Conveniently located restaurants include Hokuto GEMS Namba, Gyukatsu Motomura Namba, and GYOZAOH! Dotonbori Store.
Which languages are spoken by the staff at CROSS HOTEL OSAKA?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to CROSS HOTEL OSAKA?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (6.3 km), Osaka City Central Hall (2.7 km), and Osaka Castle (3.0 km).
Is CROSS HOTEL OSAKA accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.