HOTEL MYSTAYS Shinsaibashi
1-9-30 Nishi-Shinsaibashi, Chuo, Osaka 542-0086 Osaka Prefecture
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Avg. HK$459 /night, 1/17 - 1/18
HK$942
per night
HK$658
per night
HK$374
per night
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About
#68 of 172 hotels in Chuo
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This recently renovated hotel is only two minutes from the heart of Osaka. We've recently redone our Shinsaibashi location and made it one of the most stylish hotels in the area. With easy access to Universal Studios Japan, Osaka Castle, and the rest of the city, this is the perfect place to stay if you want the Kansai experience!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Vending machine
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Wifi
Self-serve laundry
Room features
Bathrobes
Air conditioning
Desk
Safe
Telephone
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Japanese
Location
1-9-30 Nishi-Shinsaibashi, Chuo, Osaka 542-0086 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Itami Airport
13.1 km•
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Kobe Airport
25.6 km•
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Shinsaibashi
3 min•Osaka Municipal Subway
Car Hire
2,253 Restaurants
within 0.5 kilometers
Reviews
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Detailed Reviews
Hotel is located just a short walk from the metro station. Check-in is not till 3 pm but they do store your bags for you. They were also happy to store the bags we checked out too. All basic toiletries are provided and you can help yourself to tea and coffee for your room At reception.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ 心斎橋, その他 at HOTEL MYSTAYS Shinsaibashi
Responded 6 Jul 2023
Dear Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,Hotel Mystays Shinsaibashi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pro:
Great location, 5 mins walk to Shinsaibashi train station.
DIY coin operated laundry services available in the hotel lobby.
Friendly staff
Surrounded with convenient shops and foods.
Cons:
Room was too dusty
Great location, 5 mins walk to Shinsaibashi train station.
DIY coin operated laundry services available in the hotel lobby.
Friendly staff
Surrounded with convenient shops and foods.
Cons:
Room was too dusty
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Date of stay: November 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flyer693821, Front Park at HOTEL MYSTAYS Shinsaibashi
Responded 29 Jan 2020
We apologize for any inconvenience caused by poor room cleaning. We have been paying close attention to the room cleaning and confirmation system so that our customers can use it more comfortably on a daily basis, but we are ashamed as much as possible. Sorry for not meeting your expectations. Once again, we will reconfirm the operation and re-train the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great, a minute or 2 walk to metro. Guy in front of desk wasn't that helpful when we arrived an hour before had but was able to leave our bags there.
Room were tiny but that's to be expected in Japan, although I noticed the room was very dusty. I believe previous reviews about this place also say it's dusty, guess that's true.
Room were tiny but that's to be expected in Japan, although I noticed the room was very dusty. I believe previous reviews about this place also say it's dusty, guess that's true.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ 心斎橋, その他 at HOTEL MYSTAYS Shinsaibashi
Responded 19 Apr 2024
Thank you very much for choosing Hotel MyStays Shinsaibashi from among many other hotels. Many of our guests have commented on the convenience of our hotel's location. We are very happy to hear that you were satisfied with that point. However, we are very sorry that you were not able to enjoy your stay comfortably due to the dust in the room. We will once again review our operations with the person in charge of cleaning and strive to improve. We take the comments received from our customers seriously and will continue to strive to create a comfortable space. Last but not least, we would like to express our deepest gratitude for taking the time out of your busy schedule to provide us with your valuable opinions. HOTEL MYSTAYS Shinsaibashi front
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in Hotel Mystays Shinsaibashi for one night. The location of the hotel is good and you can walk to Shinsaibashi the shopping area within 2 mins. There are many shops and eateries around. You will have great shopping time there.
Staff in the hotel are very nice. They tried their best to use English to communicate with me. I understood their English. So communication is not a problem.
However, I think the hotel has to work harder on the cleanliness. I could find mould on the curtains and a lot of dust on the exhaust fan in the washroom. I wonder when they last cleaned it. Also, my mother and I got mite bites after sleeping for one night.
If you look for a budget hotel and you don't care about cleanliness, Hotel Mystays Shinsaibashi will be definitely on your list of choice since the location is really unbeatable.
Staff in the hotel are very nice. They tried their best to use English to communicate with me. I understood their English. So communication is not a problem.
However, I think the hotel has to work harder on the cleanliness. I could find mould on the curtains and a lot of dust on the exhaust fan in the washroom. I wonder when they last cleaned it. Also, my mother and I got mite bites after sleeping for one night.
If you look for a budget hotel and you don't care about cleanliness, Hotel Mystays Shinsaibashi will be definitely on your list of choice since the location is really unbeatable.
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, 営業ディレクター at HOTEL MYSTAYS Shinsaibashi
Responded 23 Aug 2016
It is HOTEL MYSTAYS SHINSAIBASHI. This time thank you for having you use our hotel. Because it becomes the distance of ten minutes by a subway at distance to Osaka-jo Castle from Shinsaibashi Station in a 2-minute walk, this hotel thinks that it is convenient for shopping and the sightseeing of the visitor. I think that praising it to the staff will become the power trying hard still more in future . About the room,I'm so sorry.I let you be careful towards cleaning and am careful about moisture collecting when I clean the room. O.K. then, I wait for a day to be able to meet a visitor. Thank You.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
這間酒店就在心齋橋日航後面，地鐵心齋橋站出口走路不用三分鐘，OPA商場就在街角，坐地鐵可利用OPA商場連接地鐵的升降機, 沒有搬行李上落樓梯的煩惱
附近有很多食肆便利店，後面便是美國村，再往後走個五至十分鐘便到橙街。酒店往前走五分鐘便是心齋橋筋，逛街逛到累了隨時可以把東西先拿回酒店休息再出發:)
離開大阪的話，可以去難波坐南海電鐵，地鐵只一個站便到，如果有幾個人的話，建議打的前往難波，打俾不用¥700，對懶人來說很方便
Good small hotel located right behind Hotel Nikko Shinsaibashi. Only 3 mins walk from Shinsaibashi subway to hotel. You can take the elevator connecting OPA shopping mall and subway, no headache to carry all your luggages up and down subway
There are many convenience stores and restaurants downstairs. One street backward is the America Village, 5-10mins to Orange street. Go forward and reach Shinsaibashi shopping lane in 5 mins
You can always go back to the hotel and leave your heavy bags after shopping, take a rest before you go shopping again!
Recommend to take Nankai express when heading to airport. It is only 1 stop away by subway or ¥700 by taxi. Taxi is even cheaper than subwayif u are traveling together with fds
附近有很多食肆便利店，後面便是美國村，再往後走個五至十分鐘便到橙街。酒店往前走五分鐘便是心齋橋筋，逛街逛到累了隨時可以把東西先拿回酒店休息再出發:)
離開大阪的話，可以去難波坐南海電鐵，地鐵只一個站便到，如果有幾個人的話，建議打的前往難波，打俾不用¥700，對懶人來說很方便
Good small hotel located right behind Hotel Nikko Shinsaibashi. Only 3 mins walk from Shinsaibashi subway to hotel. You can take the elevator connecting OPA shopping mall and subway, no headache to carry all your luggages up and down subway
There are many convenience stores and restaurants downstairs. One street backward is the America Village, 5-10mins to Orange street. Go forward and reach Shinsaibashi shopping lane in 5 mins
You can always go back to the hotel and leave your heavy bags after shopping, take a rest before you go shopping again!
Recommend to take Nankai express when heading to airport. It is only 1 stop away by subway or ¥700 by taxi. Taxi is even cheaper than subwayif u are traveling together with fds
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Date of stay: June 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, 営業ディレクター at HOTEL MYSTAYS Shinsaibashi
Responded 23 Aug 2016
您好 这里是ＨＯＴＥＬ ＭＹＳＴＡＹＳ ＳＨＩＮＳＡＩＢＡＳＨＩ． 谢谢您的宝贵的投函，从本馆到地铁站,大丸百货店，各大名品专卖店是在徒步10 分钟以内的距离。相信会方便于您购物和观光。 为了给客人留下更美好的回忆，我们全体员工会更加努力于大家。让您在干净，舒适的环境下度过每一个瞬间。 那么，期待您的下次的光顾。 再见。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we booked an extra twin room for 3 people family to live in for 3 nights.
from the first night, there are only 2 sets of stuff in the room 2 pillows, 2 slippers, 2 towels, 2 tooth blush.. afte remind the front desk, they bring up the missing ones to the room. everything was still ok.
but at night, we were tired from walking all day, back to the room and found the carpet around the windows are all wet..... so uncomfortable and awful.
after reminder to the front desk again,
for the second night and the third night, there are only 2 sets of stuff in the room, and the wet carpet issue are still there....
we totally cannot understand what's wrong of the quality of this room and service...
the only bad experience for my years of Japanese travel.
really weird.
also, the stairs on the gate to the elevator, not nice for aged people and heavy luggage carriers to get on.
not a smart design.
due to the unstable quality of service. not recommended.
from the first night, there are only 2 sets of stuff in the room 2 pillows, 2 slippers, 2 towels, 2 tooth blush.. afte remind the front desk, they bring up the missing ones to the room. everything was still ok.
but at night, we were tired from walking all day, back to the room and found the carpet around the windows are all wet..... so uncomfortable and awful.
after reminder to the front desk again,
for the second night and the third night, there are only 2 sets of stuff in the room, and the wet carpet issue are still there....
we totally cannot understand what's wrong of the quality of this room and service...
the only bad experience for my years of Japanese travel.
really weird.
also, the stairs on the gate to the elevator, not nice for aged people and heavy luggage carriers to get on.
not a smart design.
due to the unstable quality of service. not recommended.
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Date of stay: February 2016Trip type: Travelled with family
Value
Location
Service
Room Tip: not recommended at all.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, 営業ディレクター at HOTEL MYSTAYS Shinsaibashi
Responded 23 Aug 2016
Thank you for having you stay at the HOTEL MYSTAYS SHINSAIBASHI. It apologizes to have given a visitor great trouble by a guidance error of the staff if the cleaning of the room is imperfect. We strengthen confirmation and try not to have such a thing from now on. I am very sorry without being able to support a trip to Osaka. Front desk Togashi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 4 nights here, location is good compared with the price and the hotel is very modern and clean too. Upon check-in, staff is kind enough to explain to us there is water tank checks and elevator checks during our stay and this will affect the elevator and water supply. It was not a concern with us as the checks were during the time that we were out. Room is cozy and clean too.
Location is also good, slightly away from the busy Dotonbori street but 10 minute walking distance. It is a quieter area compared to Dotonbori area. The area is also very safe with police patrolling at night, we walked the streets at 1am in the morning and felt very safe too.
Take note, there is a flight of stairs to climb before reaching the hotel lobby, those carrying a lot of luggages please bear this in mind. There is no housekeeping too for less than 7 days. If you need new towels or other amenities, you have to exchange the towels or request them over the check in counter.
Location is also good, slightly away from the busy Dotonbori street but 10 minute walking distance. It is a quieter area compared to Dotonbori area. The area is also very safe with police patrolling at night, we walked the streets at 1am in the morning and felt very safe too.
Take note, there is a flight of stairs to climb before reaching the hotel lobby, those carrying a lot of luggages please bear this in mind. There is no housekeeping too for less than 7 days. If you need new towels or other amenities, you have to exchange the towels or request them over the check in counter.
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Date of stay: October 2015Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, The front desk: Tsai at HOTEL MYSTAYS Shinsaibashi
Responded 8 Jan 2016
Dear Mr./Ms: Thank you for staying. We are glad to hear you enjoy your staying. However, the housekeepers are cleaning all rooms everyday except no cleansing plan or the customer put don't disturbed outside the door, otherwise we will clean all rooms. We are sorry the stair made you difficult to carry your luggage on but we will try to improve as soon as possible. We will keep on, in order to provide the more comfortable space for the customer. Welcome to Mystays Shinsaibashi when you travel to Osaka, and we are looking forward to meeting you soon. Thank you so much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel MyStays has a very good location near the Shinsaibashi station. Just two blocks away, you will be at the bustling Shinsaibashi shopping belt. Surrounding the hotel, there are also many nice eateries and a seven-eleven store opposite the hotel.
The room is pretty small but comfortable. There was no housekeeping one day to our room and a do-not-disturb sign was placed outside our door when we returned. Simply puzzled by it since we were not the ones who placed the sign outside the room, we gave our feedback to the front desk the next day and housekeeping was done duly for the rest of the stay. Standard of housekeeping can be better improved.
The hotel is not located on the same level as the street. Need to climb a flight of stairs and take the lift up to the 2nd floor before you reach their reception desk. For those with heavy luggage, this is a minus point even though one of their staff offered some help. Definitely not wheelchair friendly as well. Maybe they need to build some ramps.
The room is pretty small but comfortable. There was no housekeeping one day to our room and a do-not-disturb sign was placed outside our door when we returned. Simply puzzled by it since we were not the ones who placed the sign outside the room, we gave our feedback to the front desk the next day and housekeeping was done duly for the rest of the stay. Standard of housekeeping can be better improved.
The hotel is not located on the same level as the street. Need to climb a flight of stairs and take the lift up to the 2nd floor before you reach their reception desk. For those with heavy luggage, this is a minus point even though one of their staff offered some help. Definitely not wheelchair friendly as well. Maybe they need to build some ramps.
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Date of stay: April 2017Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, フロント オフィス マネージャー at HOTEL MYSTAYS Shinsaibashi
Responded 30 Apr 2017
Thank you very much for choosing HOTEL MYSTAYS SHINSABASHI．We appreciate you taking the time to write to us. We deeply apologize for the very unpleasant feelings caused by the cleaning tags in the room. For the convenience of our guests comfortably, from the usual point of view about the cleaning and checking system of the room we pay close attention and I am planning to work on it, but it is embarrassing as long as it is embarrassing. I am sorry to meet your expectations. Once again we will reconfirm the operation and re-educate the staff. Thank you for your valuable opinion on the hotel staircase. I will refer to it as I aim to improve the service. Every staff member at our hotel hopes that you will choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is very clean as Japan Standard, location is just perfect for us to walk to Dotonbori and Shinsaibashi. Just walk out from hotel, turn to Right access to shopping mall ( Metro station is at basement of the mall ).
Is highly recommended for anyone would like to explore around Shinsaibashi shopping district & Dotonbori. We booked bus transit ticket to airport, bus departure from Nikko Hotel just next to it. Easy for us to check out and move back to airport.
We got the room just opposite elevator, try to change if you are given that. Some brainless traveller were chatting so loudly in early of the morning 5am while waiting for the elevator and disturbed our sleep!
Is highly recommended for anyone would like to explore around Shinsaibashi shopping district & Dotonbori. We booked bus transit ticket to airport, bus departure from Nikko Hotel just next to it. Easy for us to check out and move back to airport.
We got the room just opposite elevator, try to change if you are given that. Some brainless traveller were chatting so loudly in early of the morning 5am while waiting for the elevator and disturbed our sleep!
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Date of stay: October 2015Trip type: Travelled as a couple
Value
Service
Sleep Quality
Room Tip: Try to change if given room opposite to elevator!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, 営業ディレクター at HOTEL MYSTAYS Shinsaibashi
Responded 23 Aug 2016
It is HOTEL MYSTAYS SHINSAIBASHI. This time thank you for having you use our hotel. Because it becomes the distance of ten minutes by a subway at distance to Osaka-jo Castle from Shinsaibashi Station in a 2-minute walk, this hotel thinks that it is convenient for shopping and the sightseeing of the visitor. I think that praising it to the staff will become the power trying hard still more in future . About the room,I'm so sorry.I trouble you during a stay and am really sorry. If there is the next use, it allows you to prepare in the room which is far from the elevator.Understanding thanking you in advance. O.K. then, I wait for a day to be able to meet a visitor. Thank You.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was great, we booked for 3 people. The beds were cozy and big. We couldn't open the window though. The bathroom is great as well! The only problem was that it was hard to carry our heavy big luggages to get to the first floor of the hotel from the outside since there was no ramp or any sort. Other than that, it was a good stay! The location is great and convenient.
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Date of stay: March 2016Trip type: Travelled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ホテルマイステイズ心斎橋, 営業ディレクター at HOTEL MYSTAYS Shinsaibashi
Responded 24 Aug 2016
Thank you for having you stay. In addition, words of the praise are nice very much. Some how to open window are difficult. In addition, please put the staff under a voice. Because you have you use the stairs to an elevator, and give me the staff at time to carry baggage. I help you. Thank you while you're busy. Front desk Togashi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just saw this! There is no lift at ground level. You must carry suitcase up a flight to get to the lift. Cheers!
Shinsaibashi station is not covered under JR. If you are coming from other parts (i.e Tokyo) to Osaka, you can use your JR pass till shin-Osaka. You can check hyperdia to navigate around.
Aizza R asked a question Jul 2015
Quezon City, Quezon City, Philippines66 contributions35 helpful voteshi! do we need to book their airport limousine service in advance?
PRICE RANGE
HK$413 - HK$1,036 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
flexstay shinsaibashi hotel osaka
FORMERLY KNOWN AS
Flexstay Inn Shinsaibashi
LOCATION
JapanKinkiOsaka PrefectureOsakaChuoShinsaibashi / Nanba / Tennoji / South Area
NUMBER OF ROOMS
54
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about HOTEL MYSTAYS Shinsaibashi
Which popular attractions are close to HOTEL MYSTAYS Shinsaibashi?
Nearby attractions include mipig cafe Osaka (0.2 km), Crash Box Shinsaibashi (0.2 km), and ROR Comedy Club (0.5 km).
What are some of the property amenities at HOTEL MYSTAYS Shinsaibashi?
Some of the more popular amenities offered include free wifi, a hot tub, and dry cleaning.
Which room amenities are available at HOTEL MYSTAYS Shinsaibashi?
Top room amenities include air conditioning, a refrigerator, and a desk.
Is parking available at HOTEL MYSTAYS Shinsaibashi?
Yes, parking is available to guests.
What are some restaurants close to HOTEL MYSTAYS Shinsaibashi?
Conveniently located restaurants include Onigiri Gorichan Namba, Taishu Yakiniku Biri chan Namba Shinsaibashi, and Paname Crêpes De Paris.
Are any cleaning services offered at HOTEL MYSTAYS Shinsaibashi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL MYSTAYS Shinsaibashi?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL MYSTAYS Shinsaibashi?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (6.8 km), Osaka City Central Hall (2.3 km), and Osaka Castle (2.9 km).