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About
#4 of 77 hotels in Chuo
Location
Cleanliness
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Value
Hotel
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Massage
Baggage storage
Newspaper
24-hour front desk
Car park
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Japanese
Hotel links
Location
98Great for walkers
Grade: 98 out of 100
1087Restaurantswithin 0.5 km
55Attractionswithin 0.5 km
Contact
4-8-25 Watanabedori, Chuo, Fukuoka 810-0004 Fukuoka Prefecture
Name/address in local language
Getting there
Car HireSee all Chuo car hire
878Reviews19Q+A22Room tips
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Have stayed in this hotel 3 times in the last 4 years, always get the same clean quiet room, like going home. Very helpful and knowledgeable staff. Have had their breakfast in the pass and it is quite good.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: The corner double room is very quiet. With two windows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, フロント オフィス マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 3 Jan 2020
Thank you for staying with us, and sharing your review about Richmond Hotel Fukuoka Tenjin. We are in the center of the huge city of Fukuoka with the population of about 1,500,000. Tremendous numbers of excellent shops, stores, department stores, restaurants, etc are around us. Also, we are glad to hear that you had nice stay at our hotel. Ever since our hotel was founded twelve years ago we have been listening to the guests to improve quality of service to them.Your comments will definitely help us consider how we can promote our hospitality to guests from now. Thank you for taking time to leave a comment through this web-site. We look forward seeing you again. Best Regards Receptionist: Yusuke Nakanami Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel for two night on a business trip. The hotel is 3-minute walking distance to the south exit of the Tenjin subway which is very convenient. There are plenty of department stores nearby. If you are a shopper, you will love it. However, the mattress is too soft for me. I hardly felt asleep during my stay.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 14 Dec 2019
Dear Guest, Thank you for sharing your feedback on Richmond Hotel Fukuoka Tenjin. We were delighted to know that you enjoyed department stores nearby. Probably you have found that there are plenty of stores, shops, and restaurants as well. It does not take much time from our hotel to those places by walking. Right now you can enjoy very beautiful Christmas decorations in our area. We are in very rich environment that you can enjoy shopping, dining, or even taking a walk to see such decorations in winter. If you come back to Fukuoka we sincerely ask that you choose Richmond Hotel Fukuoka Tenjin again. During the stay here feel free to ask the reception whenever you have any questions. On your advice of mattress we will take it into consideration when it comes to renovating the facilities. We look forward to welcoming you again in the near future. Sincerely yours, Toshio Machida Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is 550m away from Tenjin station ( airport line), so it's a bit of walking to do with your bags through the underground, which has many shops including Lawson, Dotour and Starbucks. The underground also links to the major shops around. Do take your breakfast in these shops rather than the cafe at the hotel if you don't want to pay more than ¥1000 for it. Cafe breakfast averages about ¥500. Other than the walk, the location is quite good..near food and walking distance from Yatai. Rooms are typical business hotel with all the usual amenities. Not big but sufficient.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, フロント オフィス マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 1 Dec 2019
Thank you for staying with us. We hope that you had nice stay at our hotel. As for breakfast, we serve variety of Japanese and Western food at our restaurant.It costs 1,500 Yen per adult, but you can eat as much as you can.Please feel free to come to our restaurant, if you have a plan to stay with us again. Also, as you have found we are located in the center of the big city of Fukuoka which has population of approximately 1,500,000 There are lots of places for dining, shopping, etc. around us.We have very smooth access to the airport within 30 minutes by subway, to the central railway station within 20 minutes by subway. Thank you for taking time to leave a comment through this web-site. We look forward to seeing you again. Best Regards Receptionist: Yusuke Nakanami Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in about 3pm. Official check-in time was 2pm. Booked a deluxe non-smoking room but the moment we opened the room door, the smell of cigarette smoke was very strong. Went to the reception to change room but was informed that there’s no more non-smoking room available. As we were going out, hotel would try to clean the room. Was informed it would take at least 2 hours, which was fine since we were coming back at 8pm. Unfortunately room still smelled badly when we came back and it doesn’t seem like there was any difference from when we first stepped in.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 27 Nov 2019
Dear Guest, Thank you for staying with us, and sharing your view on Richmond Hotel Fukuoka Tenjin. We deeply apologize for your discomfort with tobacco smell in the room during your stay. After you let us know that there was smell of tobacco in your room we activated the machine to deodorize the room. However, we could not successfully remove the tobacco smell completely from the room. We have brought back your feedback to the entire staff of our hotel to prevent the same thing from taking place again. When you have opportunity of visiting Fukuoka again choose our hotel. Should you have any inquiries do not hesitate to contact us any time. We look forward to welcoming you again in the near future. Sincerely yours, Toshio Machida Receptionist Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located in Tenjin, financial and shopping district of the city. There are many shops and restaurants to choose from. If one would like to experience culture of local foods, there are night food stands just outside the hotel for one to experience. Staff is friendly and speak good English, always helpful and courteous. Room is small for single but bed is good size, almost felt that they put a double bed in a single room, leaving just 2 feet between the bed and wall or room furniture, with my two big baggage, I have to walk sideways around the bed.
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 4 Nov 2019
Dear Guest, Thank you for staying with us, and sharing review about Richmond Hotel Fukuoka Tenjin. We are so delighted to know that you liked the environment around us, our service to guests, and our guest room. We have variety of rooms such as Moderate Room (18 square meters), Corner Double Room (20 square meters) , Deluxe Double Room (26 square meters), Twin (27 square meters), and Richmond Twin (30 square meters). Each room is designed that guests can stay comfortably. In addition to those rooms we have one Universal Room (26 square meters) which is mainly designed for wheelchair user. We are receiving reservations from guests at home and abroad everyday, depending on daily room occupancy. When you revisit Fukuoka definitely choose our hotel again. If you want us to help you find restaurant or any other place you go feel free to contact the reception during your stay. If you have any other inquiries feel free to let us know any time. We look forward to welcoming you in the near future. Sincerely, Toshio Machida Receptionist Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Super convenient, near to underground, super helpful staff, very clean, easy access to all transportation, from airport to hotel only 15 min, great breakfast, although the room is a bit small but in Japan is consider ok
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, フロントスタッフ at Richmond Hotel Fukuoka Tenjin
Responded 27 Oct 2019
Dear Guest, Thank you for taking time to share your feedback about Richmond Hotel Fukuoka Tenjin. We are very happy to hear that the staff is friendly. We are relieved to hear that the access was good. We are very happy to hear that you were satisfied with the breakfast. If you have any inquiries feel free to contact us any time. We look forward to welcoming you again in the near future. Sincerely, Oshima Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Close to Tenjin Station and not far from the Canal City, very attentive service and comfortable rooms. This time had a corner room, with plenty of light. Rooms not too big, but large and fully equipped bathroom.
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Date of stay: July 2019
Location
Cleanliness
Service
Room Tip: Corner rooms have much more daylight.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 17 Aug 2019
Dear Guest, Thank you for staying with us, and sharing your review about Richmond Hotel Fukuoka Tenjin. As you have found we are located in the center of the big city of Fukuoka which has population of approximately 1,500,000 There are lots of places for dining, shopping, etc. around us. We have very smooth access to the airport within 30 minutes by subway, to the central railway station within 20 minutes by subway. In receiving booking from you we offer different kinds of room depending on occupancy. This time you stayed in Corner Double located at the end of corridor on every floor. It is 20 square meters. One or two persons can stay in it. If you prefer larger room Deluxe Double, Twin, or Richmond Twin can be reserved in case room availability permits. If you want to reserve your room here again feel free to visit our official website, or call us directly. During the stay do not hesitate to ask the reception if you need information of restaurants, shops, etc. outside. We look forward ti welcoming you again in the near future. Sincerely, Toshio Machida Receptionist Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very close to plenty shopping area!! About 8 mins walk from the Expressway bus terminal and quite a walk to the subway Kuko line, the route we mostly used, but you are walking in the underground mall so it’s wasn’t a tiring walk. There are also bus stops very close to it but we didn’t get to use the regular bus but definitely adds convenience if you plan to use that to get around. We checked out today and had a great stay! The room we got is perfect size and bigger than regular Japanese hotels we’ve stayed at. The bathroom is very clean, which is always the first I check. The toiletries have all the basic things you’ll ever need plus some extras. We also tried their breakfast buffet which is mostly Japanese breakfast choices. My kids weren’t a fan but my sister loved it. For me it was ok and I do think it’s worth the price. Their customer service is top level! I would definitely recommend this hotel and we would love to come back again.…
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 22 Jun 2019
Thank you for staying with us, at Richmond Hotel Fukuoka Tenjin. We are very glad to hear that you enjoyed staying at our hotel. As you are saying that our hotel location is in down town area and very convenient to get to wherever, there are some bus stops, 2 subway stations (both of within 10 minutes on foot) many sort of restaurants and amazing stores near the hotel. Also thank you for sharing that you had an excellent experiences during your stay, about cleaning service, our hotel's restaurant (breakfast) there is on the 1st floor, and our customer services, many things. Our restaurant is open for lunch and dinner time that we serve Western foods and some Japanese foods as well, we will do our best from now on. Thank you for taking time to leave a comment through the trip advisor. If you have a chance to come to Fukuoka again, we are looking forward to seeing you again! Best regards. Richmond Hotel Fukuoka Tenjin Reception: Natsumi Yukawa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is perfect. The hotel is very near to Mitsukoshi where the Nishitetsu Tenjin Expressway Bus Terminal is located. There were 2 days we need to take early bus to Tosu Premium outlet and Yufuin and with 5 to 10 mins walk we can already get on to the bus. Extremely convenient. This is also the very first time for us to have 3 beds in a hotel room. The room is not huge but sufficient for 3 beds and our stay. Clean and at least I do not have any smell from the pillow. The breakfast buffet at Royal Garden Cafe is definitely value for money. 2 adults and 1 kid only cost 3700 yen. Salad is fresh and there are numerous kind of vegetables which I have never tried before. One thing to note is not all of the hotel staffs can speak fluent English but they are willing to help which is already good enough. They are willing to do google translate for you and they are willing to reserve table if you can provide the name of restaurant that you want to dine.…
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Date of stay: April 2019Trip type: Travelled with family
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 4 May 2019
Dear Guest, Thank you for staying with us, and for sharing your review about Richmond Hotel Fukuoka Tenjin. As you have explained in detail we are in the rich environment for guests to enjoy shopping, dining, and many other things. The reason for that is we are located in the very center of the big city of Fukuoka which has population of about 1,500,000. We have 245 rooms which provides comfortable stay for all guests. At the restaurant Royal Garden Cafe TENJIN on the lobby we serve about 170 delicious Western and Japanese foods in buffet every morning. Lunch and dinner is available except on the 2nd and 4th Tuesday of the month. Among our staff there are some fluent English and Chinese speakers. They will definitely help you reserve room, or even find proper restaurant you want to go. Even if you cannot get such staff we can communicate with you through professional interpreters over the telephone, or through translating tool as you implied. If you have opportunity of visiting Fukuoka again please choose our hotel. If you have any inquiries please do not hesitate to contact us any time. We look forward to welcoming you in the near future. Sincerely yours, Toshio Machida Receptionist Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though the rooms are small, the service is good and the location is superb! Located just at the entrance to the lovely Tenjin underground shopping area, two minutes from one subway line and 6-7 minutes from the other Fukuoka subway, as well as being convenient to both the express busy terminal and Kintetsu train line, it would be hard to find a better location in Fukuoka, as far as we were concerned. The hotel itself is pleasant and the rooms are well appointed, if small, though the bedding left something to be desired. The sheets were of mediocre quality and the pillows, though expensive feeling, were of a quirky design that we didn’t find comfortable. Even so, I’d happily stay here again. Truly a good experience.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from rnt_fukuoka_tenjin, マネージャー at Richmond Hotel Fukuoka Tenjin
Responded 26 Apr 2019
Dear Guest, Thank you for staying with us, and sharing your review about Richmond Hotel Fukuoka Tenjin. As you have found this time we are located downtown of big city of Fukuoka. There is any place where you can enjoy shopping, dining, and etc. around us. In Tenjin area we have convenient access of public transportation, such as Fukuoka City Subway bound for JR Hakata Station and Fukuoka International Airport, Nisitetsu Tenjin Omuta Line bound for Dazaifu Shrine, and Nishitetsu Bus connected with hundreds of destinations inside and outside Fukuoka. We appreciate your comments on our bedding. We will definitely reflect your opinions when it comes to improving our facilities of guest rooms. When you have an opportunity of visiting Fukuoka again in the future please choose our hotel. If you have any inquiries feel free to speak to the reception any time. We look forward to serving you in the near future. Sincerely yours, Toshio Machida Richmond Hotel Fukuoka Tenjin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$62 - US$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
richmond hotel fukuoka
LOCATION
JapanKyushuFukuoka PrefectureFukuokaChuoTenjin Station
NUMBER OF ROOMS
250
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Claim Your ListingRICHMOND HOTEL FUKUOKA TENJIN HK$432 (H̶K̶$̶7̶6̶9̶) - Prices & Reviews - Chuo, Japan
Frequently Asked Questions about Richmond Hotel Fukuoka Tenjin
Which popular attractions are close to Richmond Hotel Fukuoka Tenjin?
Nearby attractions include Tenjin Underground Shopping Center (0.4 km), Kego Shrine (0.2 km), and Iwataya Honten (0.4 km).
What are some of the property amenities at Richmond Hotel Fukuoka Tenjin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Richmond Hotel Fukuoka Tenjin?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Richmond Hotel Fukuoka Tenjin?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Richmond Hotel Fukuoka Tenjin?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Richmond Hotel Fukuoka Tenjin?
Conveniently located restaurants include Hyotan Zushi, Hyotan no Kaitenzushi, and Qu'il Fait Bon Fukuoka.
Is Richmond Hotel Fukuoka Tenjin located near the city centre?
Yes, it is 0.9 km away from the centre of Chuo.
Are any cleaning services offered at Richmond Hotel Fukuoka Tenjin?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Richmond Hotel Fukuoka Tenjin?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Richmond Hotel Fukuoka Tenjin?
Many travellers enjoy visiting Fukuoka Castle Remains (1.8 km), Momiji Hachimangu Shrine (4.8 km), and Fukuoka Castle Shiomi Watchtower (1.9 km).
Is Richmond Hotel Fukuoka Tenjin accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.