Relax Hotel 5 made an excellent impression on me when I was searching for a quarantine hotel in November 2021. The staff was/is responsive. Communicating with them by email was enjoyable! During my 14-day quarantine in Relax Hotel 5, my daily needs are taken good care of. The room is not big, but very cozy. I especially like the meals the hotel provides, so delicious. The staff is super helpful and coordinates with me efficiently regarding quarantine measures. I like to highly recommend Relax Hotel 5 to everyone travelling to Taipei.
來台隔離14天，選擇了旅樂序五館。旅館位置方便，想叫外送食物或生活用品也有很多選擇。抵台那天已經很晚了，旅館人員還貼心幫我安排了一碗美味的熱鮑魚粥呢～ 旅館房間乾淨，有很大個窗戶，納悶的時候看看街景令人心情豁然開朗。wifi 是有點弱，我想這是所有旅館都有這種情況吧。如果是自己有上網吃到飽的卡就沒問題了，或是不上網看電視也有很多台可以選擇。洗手間的設備和日本的酒店一樣，非常舒適。如果馬桶沖廁的力度可以更大就更好了😂 旅館三餐都很用心選擇，都好吃，有時還有水果。旅館人員每天貼心提點餐點已到，回覆查詢也非常迅速。 總括來說整個旅程都住得舒適。 A very comfy stay in Hotel Relax 5 during my 14 days quarantine in Taipei. Staff are very nice and responsive to your enquires. I chose the plan with 3 meals included and the food is delicious and nutritional balanced. Room is not very big but still can place two luggages on the floor opened. A very big window which you can look outside if you feel bored. Wifi is a bit weak but if you have the unlimited data card it is not a big issue. Bathroom is nicely equipped.
I enjoyed 15 nights here for mandatory quarantine. The staff was very friendly, patient, and accommodating with delivering our food and packages. My room was comfortable and very quiet. I appreciated the large window next to my bed and the fact that the window was openable. The water pressure in the shower was great and the water heated up very quickly. I would definitely recommend staying here, quarantine or otherwise. My husband, quarantining separately, is more heartbroken about leaving Hotel Relax-5 than he is about seeing me.
Relax hotel 5 provides excellent customer service (their staffs are friendly, efficient and helpful), delicious meals, and clean environment during the 15-day quarantine. I would definitely recommend this hotel without reservations.
The location of the hotel is convenient, so you could get everything you need such as restaurants and transportation. My booking is Standard Double Room for 2 weeks. The room itself is cozy, clean and modern. The interior looks exactly as the pictures of their website. Personally love the long desk in front of the window! Really enjoyed sitting there and seeing the local city view/night scenery at the nights I was dining in my room. Last but not the least, the employees are caring and helpful. They always respond promptly and fulfill what you need. I forgot to bring my plug adapter, and they just got me one in minutes. The warmth of the environment and their staff make me feel like home. Therefore, I confidently recommend for those who plan to visit Taipei!
I am happy that I made the choice to stay at Relax-5 for the 15-day mandatory quarantine. I will start with what matters to me the most. 1) The hotel is nicely noise-insulated. I am a person intolerable to noise, and 15-day stay here gives me a quiet break; 2) The room seems new and designed for easy-maintenance. Thus, you can stay here for 15 days, and yet the room looks fresh and clean without much house-work; 3) My room (Classic Double) has a huge window that enables me to connect with the outside world in times of feeling a little isolated; 4) Its central location provides abundant choice for takes-out. I used Uber-Eats and am absolutely satisfied with it; 5) Internet might get jammed occasionally, which I guess could be due to high occupancy rate caused latest COVID-outbreak in Taiwan. In short, I am happy with my choice of Relax-5 for quarantine hotel.…
Great service. An enjoyable two weeks for sure. The food selection was pretty good and the amenities were nice. I appreciate the mini fridge provided in my room. Just make sure you bring a spare towel since the one-use ones aren't particularly enjoyable to use. Other than that, I had a fine experience
I really enjoyed my stay here for my mandatory 14 day quarantine. I communicated with the staff using LINE throughout the duration of the stay and the staff was always extremely accommodating and had super quick responses. I can't thank them enough for everything. There was a good selection of food throughout my stay, though sometimes I would order from foodpanda during any of the five delivery windows that they had. The room was very clean and just big enough for me to exercise and walk around when I needed to. I loved my window view next to the bed, and the blackout curtains were really convenient whenever I needed to nap or sleep in. There isn't much storage space, so I kept most my things in my suitcases, but the room does fit a yoga mat if you bring one to exercise with. The bathroom was clean and the toiletries were well-stocked. The hotel supplied me with one-time use towels, so keep in mind in case you wanted to bring in your own towel. I ended up ordering from a store nearby because I just needed the plush of a towel. Would highly recommend for a solo traveler or anyone seeking a quarantine hotel!…
I chose Hotel Relax 5 as a quarantine option after researching great value hotels. I stayed in the Classic Double room with the 3 meals/day option for a very reasonable price. Food: The hotel provides a set of nice metal utensils and dishwashing liquid. The meals are typically ordered from restaurants around the area, so even though it's food provided by the hotel, it's possible to still experience authentic Taiwanese cuisine (e.g. beef noodle soup, ground pork rice, Taiwanese bento boxes). Other meals included Western dishes (e.g. pasta, Italian-style meat/seafood rice dishes) and fast food (e.g. McDonald's, Subway). I also ended up ordering some meals and drinks from Foodpanda when I wasn't thrilled with the provided meal option, and the hotel makes it very easy – just include name and room number, and deliver during any of the three meal windows or the two additional afternoon/late night windows, which they're flexible with. Space: The room isn't super spacious, but it was enough for me to do basic exercises with resistance bands, and there's enough room for any yoga mat exercises. The floor is hardwood, which is easy to clean, but bringing some padding for exercising would probably be wise. The window in the room opens slightly for some much needed fresh air. There's no table, but a shelf juts out from the wall to provide a working space. The provided metal chair can get a bit uncomfortable when sitting for a long time, so either taking breaks or bringing some kind of cushioning would help to alleviate that. Entertainment: There's a 40 inch Sony TV equipped with a boxtop set. I didn't use it because I brought my own entertainment and plugged in my systems to the TV using my own HDMI cable. What stood out to me the most was the service of the staff. We used LINE to communicate, and they were very responsive and incredibly hospitable. My wife and I stayed in separate rooms, so when we got deliveries for the both of us, they were understanding and helped us split up orders to deliver to both of our rooms. In all, even though a 14 (15, really)-day quarantine period is substantial, the staff at Hotel Relax 5 do their best to make sure the stay is enjoyable to the best of their ability, and I'm very grateful for it!…
Great location and wonderful service. One of the highlights for the room would definitely be the bar table in the Standard Double Room, where you can imagine as in a cafe with a large window that you can enjoy the street view. Though the room was not very spacious, should be enough to do some simple exercise or workouts. For dining, the meals were acceptable and you may even get little surprises for some of them. It is hard to say good or bad as this would be depending on your expectations. But you can have a choice of ordering food delivery service on your own. All in all, everything is just perfect for solo traveller, in particular for Quarantine.