Courtyard Taipei
No 359 Section 7 Zhongxiao East Road Nangang District, Nangang, Taipei 11561 Taiwan
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Avg. HK$1,270 /night, 9/20 - 9/21
HK$1,753
per night
HK$1,512
per night
HK$1,270
per night
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4.5
#1 of 14 hotels in NangangLocation
Cleanliness
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This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Looking for a place to stay in Nangang? Then look no further than Courtyard Taipei, a trendy hotel that brings the best of Nangang to your doorstep.
Rooms at Courtyard Taipei offer a flat screen TV, a minibar, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A fitness center and breakfast will also help to make your stay even more special. If you are driving to Courtyard Taipei, free parking is available.
During your visit, be sure to check out one of Nangang's popular dim sum restaurants such as Canton Restaurant (Holiday Inn East Taipei), Hongkong Ding Pin Roast Meat, and New Hong Kong Cantonese Roast, all a short distance from Courtyard Taipei.
If you are interested in exploring Nangang, check out an architectural building, such as Nangang Station.
We’re sure you’ll enjoy your stay at Courtyard Taipei as you experience everything Nangang has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Chinese, Japanese
Location
No 359 Section 7 Zhongxiao East Road Nangang District, Nangang, Taipei 11561 Taiwan
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Taiwan Taoyuan International Airport
37.7 km•
See all flights
Sung Shan Airport
9.2 km•
See all flights
Car Hire
41 Restaurants
within 0.5 kilometers
Reviews
4.5
1,503 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Courtyard Taipei hotel garners appreciation for its spacious and immaculate rooms that offer comfort and modern conveniences, along with striking views. While guests enjoy the serene atmosphere accented with local art and quality bedding, some find the Club Lounge's lighting overly bright.
The hotel's location is a hit, thanks to its easy access to transport and shopping centers. A comprehensive range of amenities, including varied dining options, receives commendation, although opinions on value for money and service are mixed, with some guests expecting more for their spend and greater consistency in service.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Detailed Reviews
Courtyard Taipei is located at a very convenient location directly above MRT, high speed and regular train with bus station. Department store, retails and restaurants/food court are directly beneath the hotel. Extremely convenient when we look for foods and commuting.
Courtyard Taipei is well maintained, very well designed, morden and finishing are high end. Hotel rooms are spacious (I would consider large in compare to other hotels of the same class), comfortable bed, newest Nespresso coffee machine, love the sofa seating area, large bathroom with bath tub and a separate shower stall. Floor to ceiling window gave us breath taking view of the area. Large desk that can be used for business and still have space for my wife shopping bags.
Hotel staffs are very well trained, efficient, polite with a smile on their face and greet each hotel guest every single time when they see you. This excellent service started from check-in staffs to concierge, restaurants servers and even house keepers. Courtyard Taipei, you have done a good job.
Food quality in restaurant is above average and was priced right. Definitely this is the hotel I will return on my next trip to Taipei and I strongly recommend Courtyard Taipei to every leisure and business traveller.
Courtyard Taipei is well maintained, very well designed, morden and finishing are high end. Hotel rooms are spacious (I would consider large in compare to other hotels of the same class), comfortable bed, newest Nespresso coffee machine, love the sofa seating area, large bathroom with bath tub and a separate shower stall. Floor to ceiling window gave us breath taking view of the area. Large desk that can be used for business and still have space for my wife shopping bags.
Hotel staffs are very well trained, efficient, polite with a smile on their face and greet each hotel guest every single time when they see you. This excellent service started from check-in staffs to concierge, restaurants servers and even house keepers. Courtyard Taipei, you have done a good job.
Food quality in restaurant is above average and was priced right. Definitely this is the hotel I will return on my next trip to Taipei and I strongly recommend Courtyard Taipei to every leisure and business traveller.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cococ1175, Manager at Courtyard Taipei
Responded 8 Jan 2020
Dear M7667NFwilliaml Warm greetings from Courtyard Taipei Hotel! We are delighted to know that you enjoyed your stay with us and everything were satisfactory. Courtyard Taipei always strives to provide to our guest with a home-away-from-home experience. Thank you so much for compliment on our team. Your recognition means a lot to us, we will definitely share your compliment with the team and make every effort to maintain our team members. It is our pleasure to have you as our value guest and we look forward to having another opportunity to see you very soon. Thank you. Best regards, 陳侶文 COCO CHEN 客務部經理 Front Office Manager o 886.2.6615.6565 ext: 3111 f 886.2.2654.6566 台北六福萬怡酒店 Courtyard Taipei 11561 台北市南港區忠孝東路七段359號 No.359, Sec. 7, Zhongxiao E. Rd., Nangang Dist., Taipei City 115, Taiwan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 4 nights in December for an event in Nangang Exhibition.
The hotel connected with a mall.
Lots of food options but no Halal food available.
Check in was fast.
I was there a bit early around 1:30 but can't check in as the room was not ready (I am a Titanium member). Was offered to wait at the Lounge while waiting for the key to be ready (I check in at the lobby counter).
The room was very spacious. Was given a room facing the mountain side.
The bathroom was very big. Everything worked well. However, no bidet.
No pool, sauna or such facilities available except for a gym.
The staff at the Lounge was very good and speak good English. However, i didn't eat there as its not Halal and very limited vegetarian food.
The location was slightly out of the city centre (Taipei 101) but the Nangang MRT station blue line connects you to all the major attraction in a short time.
The hotel connected with a mall.
Lots of food options but no Halal food available.
Check in was fast.
I was there a bit early around 1:30 but can't check in as the room was not ready (I am a Titanium member). Was offered to wait at the Lounge while waiting for the key to be ready (I check in at the lobby counter).
The room was very spacious. Was given a room facing the mountain side.
The bathroom was very big. Everything worked well. However, no bidet.
No pool, sauna or such facilities available except for a gym.
The staff at the Lounge was very good and speak good English. However, i didn't eat there as its not Halal and very limited vegetarian food.
The location was slightly out of the city centre (Taipei 101) but the Nangang MRT station blue line connects you to all the major attraction in a short time.
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Date of stay: December 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from officeF2, Front Office Manager at Courtyard Taipei
Responded 2 Jan 2020
Dear hsuhaimi, Warm greetings from Courtyard Taipei Hotel. On behalf of Courtyard Taipei Hotel, we would like to take this opportunity to thank you for taking time to complete the Guest Satisfaction Survey with your valuable feedback. We were thrilled having you stay with us and the entire team was pleased to be at your service. We are so delighted to see the positive reviews from you and glad that the facility and service of us made you a tremendous stay. It is our pleasure to have you as our valued guest and we look forward to having another opportunity to see you very soon. Duty Manager Jessie Chang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Courtyard Nangang is strategically located in all major shopping malls by using the subway. It has many convenient transportation means to bring you wherever you want. Many tourists are attracted to the location as well as their friendly hotel team members.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from officeF2, Front Office Manager at Courtyard Taipei
Responded 2 Jan 2020
Dear Amanda A, Warm greetings from Courtyard Taipei Hotel. On behalf of Courtyard Taipei Hotel, we would like to take this opportunity to thank you for taking time to complete the Guest Satisfaction Survey with your valuable feedback. We were thrilled having you stay with us and the entire team was pleased to be at your service. We are so delighted to see the positive reviews from you and glad that the facility and service of us made you a tremendous stay. It is our pleasure to have you as our valued guest and we look forward to having another opportunity to see you very soon. Duty Manager Jessie Chang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The quality of this hotel has significantly declined over the last 1 year. I am a business traveler and also an ambassador member with Marriott. The level of quality and the way they treat loyal Marriott / SPG members is just absolutely terrible. I stayed here recently for over 4 weeks as a business traveler.
A few things:
1) Because I was leaving early the next day, I asked them to print out the bill the day before at 2PM, but then never received it, and had to go down to the front desk at 11PM in the evening to collect the print-out. It took over 45 minutes to settle the bill, it was almost midnight when I returned to my room. The speed at which they work is really atrocious. They supposedly also have free laundry each day for 400NTD for business travelers, but then they wanted to charge me when I was checking out
When I asked to speak to the manager, the front desk manager (Leo was his name) refused to give me the contact number for the manager, I asked if they had an email, he also refused to provide it. This is a first time in all of the Marriott hotels that I have stayed in where they will not even provide a name card for the manager.
2) There is also almost no public place to sit and chat with colleagues. on a few nights, after having dinner at the restaurant, we came back to the lobby and wanted to continue to chat while sitting in the lobby, but then someone would come over and tell you that you have to order a drink in order to sit there. As someone who is already staying in the hotel, and given there is no other place to sit and chat, we felt it was a bit over the top to ask us to have to order drinks just to sit there. Then where are you expecting us to sit ?
3) they do not clean your room on time. Sometimes they clean in the mornings, but on many days, even after returning at around 4 or 5PM, the room is still uncleaned and I have to call the front desk to get it cleaned
4) People do not knock before they enter. there were a few times when someone comes to the room to return your laundry and they do not wait after knocking. They essentially ring the bell and before you even have time to go open the door, someone has already opened the door and is in your room. essentially do not think you have any privacy
5) No upgrade for Ambassador member upon check-in. I was paying a higher rate. But only got a normal room upon check-in and I stayed here for over 4 weeks. No upgrade to a bigger room or to a suite, they told me that I had to pay extra for a suite. Do not expect an upgrade at this hotel
Overall I am extremely disappointed at this hotel. This hotel is only interested in making money and not interested in customer service whatsoever. I will not stay at this hotel on my future visits to Taipei
A few things:
1) Because I was leaving early the next day, I asked them to print out the bill the day before at 2PM, but then never received it, and had to go down to the front desk at 11PM in the evening to collect the print-out. It took over 45 minutes to settle the bill, it was almost midnight when I returned to my room. The speed at which they work is really atrocious. They supposedly also have free laundry each day for 400NTD for business travelers, but then they wanted to charge me when I was checking out
When I asked to speak to the manager, the front desk manager (Leo was his name) refused to give me the contact number for the manager, I asked if they had an email, he also refused to provide it. This is a first time in all of the Marriott hotels that I have stayed in where they will not even provide a name card for the manager.
2) There is also almost no public place to sit and chat with colleagues. on a few nights, after having dinner at the restaurant, we came back to the lobby and wanted to continue to chat while sitting in the lobby, but then someone would come over and tell you that you have to order a drink in order to sit there. As someone who is already staying in the hotel, and given there is no other place to sit and chat, we felt it was a bit over the top to ask us to have to order drinks just to sit there. Then where are you expecting us to sit ?
3) they do not clean your room on time. Sometimes they clean in the mornings, but on many days, even after returning at around 4 or 5PM, the room is still uncleaned and I have to call the front desk to get it cleaned
4) People do not knock before they enter. there were a few times when someone comes to the room to return your laundry and they do not wait after knocking. They essentially ring the bell and before you even have time to go open the door, someone has already opened the door and is in your room. essentially do not think you have any privacy
5) No upgrade for Ambassador member upon check-in. I was paying a higher rate. But only got a normal room upon check-in and I stayed here for over 4 weeks. No upgrade to a bigger room or to a suite, they told me that I had to pay extra for a suite. Do not expect an upgrade at this hotel
Overall I am extremely disappointed at this hotel. This hotel is only interested in making money and not interested in customer service whatsoever. I will not stay at this hotel on my future visits to Taipei
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Date of stay: April 2021Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from office Front, Guest Services / Front Office at Courtyard Taipei
Responded 8 Apr 2021
Dear Dr. Shen On behalf of management team of Courtyard Taipei Hotel, we would like to thank you for your loyalty and continued support as our Marriott Bonvoy Ambassador Member I would like to take this opportunity to thank you for taking the time to write a review on your recent experience, as we always strive to provide phenomenal service to valued guests like you, so it saddens us to learn that this wasn't achieved in your recent visit and many aspects of your stay left a negative impression, and for that I would like to again make a sincere apology on behalf of my colleagues for not being able to provide you the high standard of hospitality which is the general norm of our hotel. I genuinely regret the inconvenience caused to you because of the delayed service and unprofessionalism came across your recent visit, all front-line associates were fully aware that the billing will be settled on 7th April, unfortunately, further details had not been notified by the window contactor, which I fully understood that this situation should not be experienced by any of our valued customers, further training will be applied among related departments; furthermore, with regard to the mutual contract with your esteem company, the laundry allowance regulation includes 1 daily free laundry (excluding suit), I understood that there's still room of flexibility on this case for a frequent business traveler like you, your feedback has been duly noted and forwarded to our concerning sales representative, I believed that a customized contract has been established for your future visits. I am fully aware that sanitation is vital in the hospitality sector; the aim of all accommodation establishment is to provide our customers with clean, comfortable and welcoming surrounding and nothing sends a stronger message than cleanliness in a hospitality operation; these deficiencies have been addressed to housekeeping departments, necessary improvement has been implemented to rectify the situation and to ensure all standards are reinforced. Once again, thank you for highlighting your concerns and sharing with us, all the precious feedbacks have been further informed to the higher management team, which we take the lodging experience from our valued guests as our top priority and as they will help us to continually improve the standard of services rendered to all of our guests, therefore, I still deeply hope that there are possibilities to turn the negative experience of yours into a memorable and pleasant stay during your next 2 extended nights with us. Please let us know if we can be of any further assistance, my fellow Duty Managers and I will be more than happy to assist, thank you. Sincerely, Duty Manager Piero Chu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I truly enjoy my stay at this Courtyard. Although it is located about 4 to 5 Metro stops away from the downtown area, but, it's located on top of the Main Transport Hub, where you can access Metro, Bus, and Trains right below the Hotel. The convenience and easy access to the transports, make up the shortcomings of it's remote location.
Also, attached to the Hotel is the City Mall. shops and plenty of eatery and convenient stores are all accessible downstairs, therefore, you don't need to step outside the Hotel / Mall complex to get almost everything you need to make your comfortable stay.
The room is good size, the mattress, pillow, and linens are top notch. The shower is large, well lit, and comfortable. TV is large screen, with many international and local stations. Definitely 5 star quality throughout. The view out the window is an unobstructed view of the mountains around the area.
As a Platinum Member, Courtyard offers access to the Club Lounge. The Lounge is large, well designed, floor to ceiling windows offering lots of natural lights. The lounge quality is much better than many of the Marriott's higher category hotels.
The breakfast at the Lounge is very enjoyable, absolutely top notch environment and quality. I have stayed at this Courtyard a few times in 2019, it is definitely one of my top Taipei Marriott Hotel choices.
Also, attached to the Hotel is the City Mall. shops and plenty of eatery and convenient stores are all accessible downstairs, therefore, you don't need to step outside the Hotel / Mall complex to get almost everything you need to make your comfortable stay.
The room is good size, the mattress, pillow, and linens are top notch. The shower is large, well lit, and comfortable. TV is large screen, with many international and local stations. Definitely 5 star quality throughout. The view out the window is an unobstructed view of the mountains around the area.
As a Platinum Member, Courtyard offers access to the Club Lounge. The Lounge is large, well designed, floor to ceiling windows offering lots of natural lights. The lounge quality is much better than many of the Marriott's higher category hotels.
The breakfast at the Lounge is very enjoyable, absolutely top notch environment and quality. I have stayed at this Courtyard a few times in 2019, it is definitely one of my top Taipei Marriott Hotel choices.
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Date of stay: September 2019Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from officeF2, duty manager at Courtyard Taipei
Responded 13 Jan 2020
Dear touchdownjj, Warm greetings from Courtyard Taipei Hotel! We are delighted to know that you enjoyed your stay with us and everything were satisfactory. Courtyard Taipei always strives to provide to our guest with a home-away-from-home experience. Thank you so much for compliment on our team. Your recognition means a lot to us, we will definitely share your compliment with the team and make every effort to maintain our team members. It is our pleasure to have you as our value guest and we look forward to having another opportunity to see you very soon. Thank you. Wilson Hung Front Desk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay is wonderful. The room is clean without any weird smell, such as mold, which is actually unreasonably rare. It provides what typical 4~5 stars hotels have to offer. The location is very convenient. The hotel is attached to shopping malls so you could visit a movie theater without actually stepping out if it's raining. The staff is all friendly and helpful. Even Though it's a Courtyard, this hotel felt like a Premium Marriott hotel.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chang Frederic, 顧客服務/櫃檯辦公室 at Courtyard Taipei
Responded 17 Jan 2021
Dear tsungyeh, Warm greetings from Courtyard Taipei Hotel! On behalf of Courtyard Taipei Hotel, we would like to take this opportunity to thank you for taking time to complete the Guest Satisfaction Survey with your valuable feedback. We were thrilled having you stay with us and the entire team was pleased to be at your service. We are so delighted to see the reviews from you and sharing your thoughts will enable us to improve our level of services. It is our pleasure to have you as our value guest and we look forward to having another opportunity to see you very soon. Sincerely, Frederic Chang Front Desk Duty Manager Courtyard Taipei frederic.chang@courtyardtaipei.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here over Chinese New Year, and enjoyed so much about the hotel. The people were friendly and helpful, the room and common area kept very clean. View from the room was nice, and the room was very quiet. Being a Marriott platinum member helped quite a bit......excellent breakfast, wonderful happy hour with cocktails and plenty of food. The location was absolutely fine for me, just a simple train ride from anywhere you would want to visit.....and you don't even get wet walking to the train if it's raining! Numerous economical food options in the mall below the hotel.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FredericC1274, Front Desk Duty Manager at Courtyard Taipei
Responded 13 Feb 2020
Dear wanderer62, Warm greetings from Courtyard Taipei Hotel! On behalf of Courtyard Taipei Hotel, we would like to take this opportunity to thank you for taking time to share your valuable feedback. We were thrilled having you stay with us and the entire team was pleased to be at your service. We are so delighted to see the reviews from you and sharing your thoughts will enable us to improve our level of services. It is our pleasure to have you as our value guest and we look forward to having another opportunity to see you very soon. Sincerely, Frederic Chang Front Office Duty Manager Courtyard by Marriott Taipei frederic.chang@courtyardtaipei.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear GM, and team Courtyard Taipei
I had a early birthday celebration here on 28th February. We have 3 young girls - twins of 5 years and 1x 6 years old. I travelled >250 nights yearly between IHG & Bonvoy groups for past 5 years with my family. This 12 months have been different and I am now based in Taiwan
For this stay, we wish to give special mention to 2 of your talented service persons Ms. BECKY LIN at the lounge & a trainee, Mr. Andy at the restaurant
We went for a trek to the 金面山. We under estimated the difficulties and were delayed without proper lunch. We checked in later than expected at 6pm and the girls were hungry especially Vivienne.
Day1 - during our check in, despite the busy traffic, Ms. Becky was patient and friendly. She calmly assisted and attended to guests.. Some were obviously upset.
She took effort to come by and mingle with my 3 girls. Vivienne was in the chatty mood and Becky entertained her and responded to her numerous small questions on the cocktail. She was gentle and educated her on the alcoholic content and offered her orange juice instead.
She was not irritable when 3 girls went to her work station to chat with her. They felt like VIPs.... FEELING Like VIPs in a lounge by children is not common
Thank you for being kids friendly
Day 2- during breakfast.
Valerie and Victoria were playing and they spilled a bottle of Yakult.
Andy, the trainee helped us clean the floor with table tissues. The restaurant traffic was extremely high and I am sure he was very overwhelmed. He did not look unwilling and frustrated with us. Instead he assured us that it was OK and he shall clean the place right away.
He did his job with pride and he even mentioned that flooring are of wooden material and mobbing is discouraged when I saw him using his hands to clean up
It is precisely these type of customer service attitude by such nice people that made hotel stays memorable and unique.
These wonderful staff of the Courtyard Marriott Taipei team shall distinguish you from others.
This is my 2nd stay. But, I am sure, if I am welcome to, to come back often in the near future as we consider this place our home away from home
I had a early birthday celebration here on 28th February. We have 3 young girls - twins of 5 years and 1x 6 years old. I travelled >250 nights yearly between IHG & Bonvoy groups for past 5 years with my family. This 12 months have been different and I am now based in Taiwan
For this stay, we wish to give special mention to 2 of your talented service persons Ms. BECKY LIN at the lounge & a trainee, Mr. Andy at the restaurant
We went for a trek to the 金面山. We under estimated the difficulties and were delayed without proper lunch. We checked in later than expected at 6pm and the girls were hungry especially Vivienne.
Day1 - during our check in, despite the busy traffic, Ms. Becky was patient and friendly. She calmly assisted and attended to guests.. Some were obviously upset.
She took effort to come by and mingle with my 3 girls. Vivienne was in the chatty mood and Becky entertained her and responded to her numerous small questions on the cocktail. She was gentle and educated her on the alcoholic content and offered her orange juice instead.
She was not irritable when 3 girls went to her work station to chat with her. They felt like VIPs.... FEELING Like VIPs in a lounge by children is not common
Thank you for being kids friendly
Day 2- during breakfast.
Valerie and Victoria were playing and they spilled a bottle of Yakult.
Andy, the trainee helped us clean the floor with table tissues. The restaurant traffic was extremely high and I am sure he was very overwhelmed. He did not look unwilling and frustrated with us. Instead he assured us that it was OK and he shall clean the place right away.
He did his job with pride and he even mentioned that flooring are of wooden material and mobbing is discouraged when I saw him using his hands to clean up
It is precisely these type of customer service attitude by such nice people that made hotel stays memorable and unique.
These wonderful staff of the Courtyard Marriott Taipei team shall distinguish you from others.
This is my 2nd stay. But, I am sure, if I am welcome to, to come back often in the near future as we consider this place our home away from home
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from office Front, Guest Services / Front Office at Courtyard Taipei
Responded 1 Mar 2021
Dear LessisMore47, Warm greetings from Courtyard Taipei Hotel! We appreciate you taking time to complete Guest Satisfaction Survey and share with us your experience while staying at our hotel. We pride on delivering a pleasant hotel experience during your travels and the entire team is so pleased to hear your praise. We are extremely happy to learn that we made you a memorable stay. We will ensure all of our guests’ stay are just as memorable the next time. Thank you once again and we look forward to welcoming you back in the near future. Best Regards EMILY YAO DUTY MANAGER O 886.2.6615.6565 ext.3114 M 886.979.467.937
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Courtyard Taipei was excellent! The entire hotel was immaculate and luxurious - from the lobby, to the lifts to the very spacious rooms (with very comfortable beds), and the hotel staff was amazingly professional and extremely helpful!
The location of the hotel is also excellent as it sits atop Nangang station - a major transportation hub for the Taipei Metro, Taiwan Railways, the Taiwanese High Speed Rail, as well as a major bus station.
We think this is the best hotel to stay at when visiting Taipei. Thanks so much, Courtyard Taipei!
The location of the hotel is also excellent as it sits atop Nangang station - a major transportation hub for the Taipei Metro, Taiwan Railways, the Taiwanese High Speed Rail, as well as a major bus station.
We think this is the best hotel to stay at when visiting Taipei. Thanks so much, Courtyard Taipei!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FredericC1274, Front Office Duty Manager at Courtyard Taipei
Responded 9 Jan 2020
Dear Earthsands84, Warm greetings from Courtyard Taipei Hotel! We are delighted to know that you enjoyed your stay with us and everything were satisfactory. Courtyard Taipei always strives to provide to our guest with a home-away-from-home experience. Thank you so much for compliment on our team. Your recognition means a lot to us, we will definitely share your compliment with the team and make every effort to maintain our team members. It is our pleasure to have you as our value guest and we look forward to having another opportunity to see you very soon. Thank you. Frederic Chang Front Desk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, as vegetarian, is not a good place if you want to have lounge service and food. No finger food like nuts or fries or chips . Spirits whisky gin all is from a machine which has no brands, taste bad. Is self half auto cocktail machine Wines are very low end. Today didn't even have white wines. As Vegetarian, I suggest them to have a vegetarian breakfast menu cos they don't care about vegetarian, later they made up one. But that was 2020 they finally provided a breakfast menu, but is been 2 years? Become boring. No chance. Tonight I was kind to just ask French fries instead of truffle pasta or fry rice... they say no! Cos not in menu. Being more than 10 years of platinum and titanium members for years, this hotel is the only hotel I get treated on and off badly, but every time I complain they become better. I think I know why they don't care about us anymore because today , their business is good. I supported them so many nights during covid just open as occupancy was low, but they have forgotten us...today 1st ask when I can check in they don't say. Then when checked in I also ask for borrow a nail clipper , they say can not due to hygiene but can help us buy! Come on, is it that money I am not happy? We Spend over 10 thousands of dollars for this hotel in the pass 3 years and now they ask us to buy a nail clipper which cost $1-2 in 7/eleven and tonight ask us to pay for a French fries cost like $3? I was kind not to order big dishes from the free menu cos is more expensive and just want a finger food French fries! But the answer is no! I think I give more tips to house cleaner than that! All I can say is They make me feel they are very calculative , not flexible management people. I really don't get respect and I really feel they want me out ! I just checked my notes: I have been supporting them since 28/1-4/2/2020 until today, have checked in at least 6 times, total nights is about 41 nights! This is what I get today. I even tell the GM in 2020 I like this place and I wanted to make it my Taipei home. Since I have introduce many people to come. But start tomorrow , I have to look somewhere else for my Taipei home. May be no more Marriott's.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: If you are vegetarian, looking for good lounge food, wines and spirits, this is not right for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty TPECY, Guest Services / Front Office at Courtyard Taipei
Responded 11 Dec 2023
Dear Mr. Chris, Warm greeting from Courtyard Taipei, it is our honor to have you with us. We would like to express our sincerely apologize for your stays with us did not reach your expectation. Regarding the issue you had encountered, your valuable feedback has been well-informed with hotel relative management team to do review, we will definitely focus on improving more professional customer service to ensure to provide our future guests with a pleasant and memorable accommodation. Heartfelt sorry for negative, please do contact the Manager on duty today. As we would like to greet you to extend our care. Yours sincerely, Frederic Chang Front Desk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes you can separate the bill (e.g. room charge separate from f&b)
I didn’t try this one time but I did try the Marriott executive lounge in Dazhi area in taipei and it was open.
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"Gym can get a big busy around 6.30 / 7.00, but there were still good equipment choices available."Read full review
"the bathroom glassdoor would not block all water. watch out when you take a shower."Read full review
"My pleasure of staying at Courtyard Taipei, and it was an outstanding experience from start to finish. The staff were incredibly welcoming a"Read full review
"AC limited - ask to have temperature reduced manually. Take taxi to airport - cheaper than uber"Read full review
"The gym is nice, but no swimming pool since it's on the top of the HSR, Rail, and subway station. "Read full review
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PRICE RANGE
HK$1,379 - HK$1,691 (Based on Average Rates for a Standard Room)
LOCATION
TaiwanTaipeiNangang
NUMBER OF ROOMS
465
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Courtyard Taipei
Which popular attractions are close to Courtyard Taipei?
Nearby attractions include Nangang Station (0.2 km), Citylink Nangang (0.08 km), and Nanxing Park (0.2 km).
What are some of the property amenities at Courtyard Taipei?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Courtyard Taipei?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard Taipei?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Courtyard Taipei?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard Taipei?
Conveniently located restaurants include Moonlight Cantonese Restaurant - COURTYARD TAIPEI, Sunrise all day dinning - COURTYARD TAIPEI, and Bravo Cafe - Taipei Nangang Shop.
Are there opportunities to exercise at Courtyard Taipei?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard Taipei have airport transportation?
Yes, Courtyard Taipei offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard Taipei?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Taipei offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard Taipei?
The staff speaks multiple languages, including English, Chinese, and Japanese.