We recently stayed at the Hyatt Regency Kamala and enjoyed the warmest hospitality. Nothing was any trouble for the staff and we were looked after in the best possible way. I would highly recommend this hotel to anyone visiting Phuket.
My friend has celebrated his birthday from 17th nov to 20 th nov . Location is excellent , staff is courteous. Though we had celebration our ppl were not happy with Indian food so we went to meet head Cheff he was so arrogant and he talked with us so roughly. And insulted us. Have never seen such behaviour by a senior Person in hospitality industry. He is a Mole in entire system. The buggi service is very superb have never seen such prompt service. Prakash nahata Mumbai
The hotel is amazing.. the rooms are big and clean. The pool area and the restaurant are much better than expected.but the attitude of the staff really impressed me, the service with a smile and not expecting anything back I have only seen in this hotel.
The pool worker Lee was very helpful and instantly provided refreshing cold water whilst lounging by the poolside. The pool has a lovely view of the ocean with minimal traffic noise. The right spot to relax all day
The location is bit isolated so no market and nothing was their would suggest to take hotel in patong area if you really want to enjoy Phuket. Rooms and service is good but they need to work on breakfast.
The Hyatt regency is the best hotel I have ever been at! The hotel room was lovely and the food is amazing. But the true star is the amazing staff! They made every part of our holiday better with their service, helpfullness and kindness. Can not recommend this hotel enough!
Background, I have been travelling for a month and stayed at the following hotels: The Standard Bangkok, Anantara Seminyak Bali, Kamandula Ubud Bali, Viroth’s Siem Riep Cambodia, Vijjit Phuket, Thailand. My rating is based on all the hotels I’ve stayed at. Overall the hotel checked the boxes visually but does not meet expectations. The hotel was overpriced and the meals were just ok The hotel is built on a hill. It visually checks all the boxes. The room was clean and the check in process was easy. The pool looked spectacular but is only about a 1 meter deep. The buffet was standard fair, due to the feeding frenzy things ran out and service was slow. I had a sleepless night due to rain hitting a plastic roof all night. I spoke with reception and asked to be moved. I followed up later with phone call. I later visited the front desk in person again. The front desk manager said he was helping another couple with same problem. Out of the 5 hotels I’ve stayed at they all had their little quirks but I rate this hotel as my least favourite. [this only my personal experience]…
Great Resort , excellent Staff .Needs a bit of attention in some areas.Club access was not worth paying the extra money for . Some of the Hotel looks like it needs more maintenance attention. Overall anice place to Holiday in and a great location.
Such an amazing stay at Hyatt Regency Phuket. Family of 3 trip. We wanted a quiet place for a restful holiday. Spent a good amount at the infinity pool. Many thanks to all the staff who went beyond to make our holiday amazing. Special thanks to Lee at the pool - he has been so attentive with really good service. Hope to go back again.
We are happy during stay at hotel. Khun Gee (GSO) is nice and friendly. We enjoy snorkeling at hotel that recommend by Khun Lee ( Guest Activity Attendant) he is friendly. Also Khun Nun and Khun Korn take care us well during do activity