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16/12 Moo 6, Kamala, Kathu, Phuket 83150 Thailand
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US$308
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Traveller (489)
Pool & Beach (38)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#10 of 52 hotels in Kamala
Location
Cleanliness
Service
Value
Travellers' Choice
Hyatt Regency Phuket Resort is nestled on the hillside overlooking Kamala Cove at the southern tip of Kamala Beach. Terraced up the verdant hill, this five-star resort offers unobstructed panoramic views of the Andaman Sea and spectacular sunsets from most of the 201 guestrooms. The Regency Club rooms, perched on the hillside, offer a large balcony, open-concept luxurious room and bathroom, some with private dipping pool, All club guests have access to the Regency Club featuring a large adult infinity pool overlooking the Resort and the Andaman Sea. This luxury resort features Nahm Spa where four private spa suites, will provide Thai specialist massages and herbal and aromatic treatments.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Kids stay free
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Wine / champagne
Poolside bar
Snorkelling
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, French, Chinese, German and 2 more

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
383Reviews14Q+A48Room tips
Traveller rating
  • 299
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  • 21
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  • 14
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Popular mentions
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Most Recent
Jon O. wrote a review Nov 2022
Sydney, Australia3 contributions3 helpful votes
We recently stayed at the Hyatt Regency Kamala and enjoyed the warmest hospitality. Nothing was any trouble for the staff and we were looked after in the best possible way. I would highly recommend this hotel to anyone visiting Phuket.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 3 days ago
Dear Jon M It's wonderful to read that you had a really great stay during your visit to Hyatt Regency Phuket Resort and that our team managed to take good care of you. Looking forward to seeing you again, Best regards, Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
prakash nahaata wrote a review Nov 2022
1 contribution1 helpful vote
My friend has celebrated his birthday from 17th nov to 20 th nov . Location is excellent , staff is courteous. Though we had celebration our ppl were not happy with Indian food so we went to meet head Cheff he was so arrogant and he talked with us so roughly. And insulted us. Have never seen such behaviour by a senior Person in hospitality industry. He is a Mole in entire system. The buggi service is very superb have never seen such prompt service. Prakash nahata Mumbai
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 3 days ago
Dear pkn196 Warm greetings from Hyatt Regency Phuket Resort. Thank you for taking the time to share your feedback. Please accept our sincere apology for not meeting your expectations during your stay with us recently. As i understood its was small misunderstanding with our well praised Chef. On another side, I’m very pleased to read that you liked our location and staff, who are going always one step further to provide our guests with an impeccable vacation. Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
simpriya wrote a review Nov 2022
London, United Kingdom1 contribution2 helpful votes
The hotel is amazing.. the rooms are big and clean. The pool area and the restaurant are much better than expected.but the attitude of the staff really impressed me, the service with a smile and not expecting anything back I have only seen in this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear simpriya Warm greetings from Hyatt Regency Phuket Resort. Thank you for highlighting the rooms, Ocean facing Infinity pool, restaurant and the service provided by our team. I am extremely grateful for your kind words and warm recommendations Until next time, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom P wrote a review Nov 2022
Sunbury, Australia2 helpful votes
The pool worker Lee was very helpful and instantly provided refreshing cold water whilst lounging by the poolside. The pool has a lovely view of the ocean with minimal traffic noise. The right spot to relax all day
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear parky2269 Greetings from sunny Phuket. Thank you for taking the time to share your experience at Hyatt Regency Phuket. We are grateful for your positive comments for our Olympic size infinity pool and for our superstar colleague Khun Lee. Khun Lee is a great colleague to have, and he will get the recognition that he deserves. Looking forward to welcoming you back soon the next time you are visiting Phuket. Kindest Regards, Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
24sahdevgarg wrote a review Nov 2022
1 contribution
The location is bit isolated so no market and nothing was their would suggest to take hotel in patong area if you really want to enjoy Phuket. Rooms and service is good but they need to work on breakfast.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear 24sahdevgarg Thank you for taking the time to review your experience at Hyatt Regency Phuket Resort. We are grateful for your positive comments for our rooms and service, We want to make sure all our guests have a relaxing, enjoyable time in our resort. Correct, our area is very peaceful and ideal for relaxing, what is completely opposite from Patong area. I appreciate you taking the time to share your thoughts on TripAdvisor, they will only assist us in getting better.. I sincerely hope to see you again in the future. All the best Yours sincerely Milos Zivkovic Mickey Resort Experience Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dino G wrote a review Nov 2022
1 helpful vote
The Hyatt regency is the best hotel I have ever been at! The hotel room was lovely and the food is amazing. But the true star is the amazing staff! They made every part of our holiday better with their service, helpfullness and kindness. Can not recommend this hotel enough!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear 369dinog I am delighted to read that all my colleagues provided you with a “Amazing experience” and that you enjoyed in room, and our restaurants. Thank you for highlighting our staff with special star. Please be rest assured that your feedback will be shared with Hyatt team. Thank you for your recommendation and looking forward to seeing you again, All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AJ wrote a review Nov 2022
Vancouver, Canada2 contributions1 helpful vote
Background, I have been travelling for a month and stayed at the following hotels: The Standard Bangkok, Anantara Seminyak Bali, Kamandula Ubud Bali, Viroth’s Siem Riep Cambodia, Vijjit Phuket, Thailand. My rating is based on all the hotels I’ve stayed at. Overall the hotel checked the boxes visually but does not meet expectations. The hotel was overpriced and the meals were just ok The hotel is built on a hill. It visually checks all the boxes. The room was clean and the check in process was easy. The pool looked spectacular but is only about a 1 meter deep. The buffet was standard fair, due to the feeding frenzy things ran out and service was slow. I had a sleepless night due to rain hitting a plastic roof all night. I spoke with reception and asked to be moved. I followed up later with phone call. I later visited the front desk in person again. The front desk manager said he was helping another couple with same problem. Out of the 5 hotels I’ve stayed at they all had their little quirks but I rate this hotel as my least favourite. [this only my personal experience]
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: You have to order a golf cart or walk down the pathway to get from your room to pool or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear Relax00506141880 Warm greetings from Hyatt Regency Phuket Resort. Thank you for choosing to stay with us most recently while visiting Phuket and for your participation on TripAdvisor. Please accept our sincere apology for not meeting your expectations. This was certainly not what we deliver, and we have taken some corrective steps so that reoccurrence of such incidents does not take place. I am pleased to read that your were satisficed with room cleanliness, check in process, Ocean view infinity pool. We all look forward to welcoming you back soon to Hyatt Regency Phuket Resort the next time you are visiting the Island of Paradise. Until next time, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tjoc1961 wrote a review Nov 2022
Hong Kong, China2 contributions2 helpful votes
Great Resort , excellent Staff .Needs a bit of attention in some areas.Club access was not worth paying the extra money for . Some of the Hotel looks like it needs more maintenance attention. Overall anice place to Holiday in and a great location.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear tjoc1961 Warm greetings from Hyatt Regency Phuket Resort. I am very grateful for your kind words and warm recommendations, they will only help us in getting better. I’m sorry to hear that you have had a negative experience at our Regency Club which is highly rated by our guests. The Regency Club team is dedicated to providing excellent customer service, and we strive for 100% satisfaction. Hyatt Regency Phuket team looks forward to welcoming you back in near future. Until next time, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teclonia wrote a review Nov 2022
Sydney, Australia5 contributions2 helpful votes
Such an amazing stay at Hyatt Regency Phuket. Family of 3 trip. We wanted a quiet place for a restful holiday. Spent a good amount at the infinity pool. Many thanks to all the staff who went beyond to make our holiday amazing. Special thanks to Lee at the pool - he has been so attentive with really good service. Hope to go back again.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear teclonia14 Warm greetings from Hyatt Regency Phuket Resort. I am delighted to read that all my colleagues provided your family with a “Amazing stay” and that you enjoyed in our infinity pool. Please be rest assured that your feedback will be shared with Hyatt team, specially with Lee who always go one step further to provide our guests with an impeccable vacation. Thank you for your recommendation and looking forward to seeing you again, All the best, Sincerely yours Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Voyager34100475381 wrote a review Nov 2022
1 helpful vote
We are happy during stay at hotel. Khun Gee (GSO) is nice and friendly. We enjoy snorkeling at hotel that recommend by Khun Lee ( Guest Activity Attendant) he is friendly. Also Khun Nun and Khun Korn take care us well during do activity
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Resort Experience Manager, Guest Services / Front Office at Hyatt Regency Phuket Resort
Responded 1 week ago
Dear Vayager34100475381 Warm greetings from Hyatt Regency Phuket Resort. Thank you for taking the time to share your experience at Hyatt Regency Phuket. I m very grateful for your positive comments about my colleagues. Khun Gee, Khun Lee, Khun Nun, and Khun Korn are great colleagues to have, and they will get the recognition that they deserve. Looking forward to welcoming you back soon the next time you are visiting Phuket. Kindest Regards, Milos Zivkovic (Mickey) Resort Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$166 - US$340 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
201
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HYATT REGENCY PHUKET RESORT HK$1,379 (H̶K̶$̶5̶,̶4̶8̶4̶) - Updated 2022 Prices & Hotel Reviews - Kamala, Thailand

Frequently Asked Questions about Hyatt Regency Phuket Resort
Which popular attractions are close to Hyatt Regency Phuket Resort?
Nearby attractions include Cut and Sew Tailor (1.1 km), Fashion World Tailor Kamala (1.1 km), and Kamala Beach (1.1 km).
What are some of the property amenities at Hyatt Regency Phuket Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Phuket Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hyatt Regency Phuket Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Phuket Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Phuket Resort?
Conveniently located restaurants include 936 Coffee, SILK Restaurant & Bar, and Blue Manao.
Are there opportunities to exercise at Hyatt Regency Phuket Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hyatt Regency Phuket Resort have an airport shuttle?
Yes, Hyatt Regency Phuket Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Phuket Resort have airport transportation?
Yes, Hyatt Regency Phuket Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Phuket Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phuket Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.