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4.0
#5 of 12 resorts in Kamala
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Cape Sienna is a new chic modern resort that brings sophisticated style of city living to the tropical beauty of Phuket. Designed as a retreat for the urbane cosmopolitan, the sleek accommodations and restaurants are all positioned to command stunning sea views from a dramatic west coast headland.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a picturesque and serene location, Cape Sienna Gourmet Hotel & Villas garners praise for its spacious rooms and breathtaking ocean views. While the hotel's ambiance offers relaxation, guests note that nearby loud music can sometimes intrude on the peace. The rooms, celebrated for their size and vistas, do have some cleanliness concerns and unconventional bathroom designs.
Service experiences vary, with accolades for staff friendliness contrasting with noted lapses in professionalism. Despite the appealing amenities and location near Kamala Beach, travelers warn that the value is lessened by high on-site prices.
Location
Picturesque
Atmosphere
Scenic
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Just got back after spending 14 nights at the excellent Cape Sienna Hotel. We had booked via TUI and arrived about 6.30 am. Check in time is normally 2.00 pm so we were worried our room might not be ready. We had breakfast by the pool and the room was ready at 8.00 am. We had a standard room which had fantastic panoramic views of the bay and the fishing boats. Very well appointed and all fittings were of a high standard. We found all the staff very friendly and polite. Without exception they were very helpful if we needed advice or service. The food at breakfast covered a wide spectrum of tastes and was of a very high quality. On a number of occasions we ate at the poolside restaurant and the Sienna Rocks Cafe across the road. Again this was very high quality and reasonably priced.(UK prices). You can get cheaper food in the local restaurants, but we did not find anywhere that approached the standards offered by the Cape Sienna Hotel. Plus you are in an outstanding location, and on several days we did not leave the tranquility of the Hotel. We did not eat in the other restaurants as they seemed expensive,but i am sure the quality of the al a carte food would be high. All area were leaned regularly plus the fabric of the hotel was maintained to a high standard. In summary a fantastic hotel with beautiful views. One of the best hotels we have ever stayed in.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived very early for check in after a 20 hour journey, we were worried our room wouldn’t be ready however we were greeted with smiles, warm towels, lovely apple tea and our room was ready. The Reception staff were very friendly and welcoming.
The room itself was spacious, airy, immaculately clean, large comfy bed, separate shower/toilet and vanity area which was a nice touch. Good aircon, good Power shower and views from the balcony.
Overall the standard of the hotel and facilities were excellent
I’d recommend the “Vanilla Sky Bar” Incredible cocktails up on the roof top terrace, on par with any I’ve tasted at a London cocktail bar and good value at roughly £10 each (expensive for Thailand but not compared to European drink prices). Great panoramic views, certainly take a trip there and enjoy the sunset with a few drinks.
There’s an infinity pool across the road from the hotel in the other part of the complex, unfortunately we didn’t get a chance to check it out as we spent most of our time on Kamala beach.
The location is a good 20 minute walk to the main beaches, (downhill on the way there, uphill on the way back) however it’s a nice walk past some other hotels, along a leafy and not too busy road (there a 7/11 about halfway as well). One night we got the “party bus” back from the beach and it cost about £6 (“cheep” like a budgie!)
The hotel also offer a shuttle bus service to and from the beach every half hour or so.
I’d 100% recommend this hotel we paid around £80 a night in high season (early December) quite reasonable given a run down budget hotel in London will cost you circa £100 a night.
With thanks
Donald Holiday
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My husband and I stayed here for one week in February. We thought the hotel was fantastic and loved the light, white, fresh décor which is in stark contract to many hotels we have stayed in Thailand where dark wood and trees dominate. We also liked the location as it was a pleasant stroll into town where there were a good selection of restaurants to choose from. We were on a B&B basis and enjoyed the good choice of food of various cuisines on offer at breakfast time. I particularly enjoyed the fact that I could swim in the main pool every morning before breakfast and have the pool to myself! All the staff were always polite and friendly.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frankly, during our stay I went through the booking.com reviews and had to laugh a little about some things people seem to mind. This is an awesome place - the views are breath taking, the gym is great with AC and showers and water, the roof top bar food & drinks menu and is gorgeous and their coffee place across the street is way underused, you can get even the ‘beyond meat’ vegan sausages there and they also serve in one of the places the burger version of it. Walking to the beach / village takes a mere 7 minutes if you want local prices on food and spa and dip your toes in the sea rather than their 4 (small to big) infinity pools. The rooms are all you need, with an eye for detail on shampoo and all those things ! Plus you get 2 liters free water a day. Alone the views may tempt me to return! Staff is friendly !
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just got back after spending 14 nights at the excellent Cape Sienna Hotel. We had booked via TUI and arrived about 6.30 am. Check in time is normally 2.00 pm so we were worried our room might not be ready. We had breakfast by the pool and the room was ready at 8.00 am. We had a standard room which had fantastic panoramic views of the bay and the fishing boats. Very well appointed and all fittings were of a high standard. The bed was firm and comfortable, you can also choose your pillow if the standard ones do not suit you. Large walk in shower and separate toilet. We found all the staff very friendly and polite. Without exception they were very helpful if we needed advice or service. The food at breakfast covered a wide spectrum of tastes and was of a very high quality. On a number of occasions we ate at the poolside restaurant and the Sienna Rocks Cafe across the road. Again this was very high quality and reasonably priced.(UK prices). You can get cheaper food in the local restaurants, but we did not find anywhere that approached the standards offered by the Cape Sienna Hotel. Plus you are in an outstanding location, and on several days we did not leave the tranquility of the Hotel. We did not eat in the other restaurants as they seemed expensive,but i am sure the quality of the al a carte food would be high. The pool area on the days we were there was quiet,even though most of the sun loungers were occupied. The infinity pool across the road was even more tranquil. All area were leaned regularly plus the fabric of the hotel was maintained to a high standard. If you venture out of the hotel it is 5 minute walk to the nearest shops and a further 5 minutes to the beach and Kamala village. There is no footpath on this road down to the shops only a white line,so care needs to be taken. It is however well lit at night. We visited 3 beaches Kamala on foot or hotel courtesy bus; Surin and Bang Tao are a 10 minute taxi ride away.There are numerous taxi ranks around and the price varied, but on average it cost about 400 baht (£11) each way. All 3 are great for swimming with soft sand and tree lined shade along the beaches. Numerous beach restaurants along the beaches of varying quality and cleanliness. Sun loungers with umbrella and table are 200 baht all day. In summary a fantastic hotel with beautifal views.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Frank Dreist, General Manager at Cape Sienna Gourmet Hotel & Villas
Responded 14 Mar 2022
thank you for your great review which is especially valuable as you stayed 14 nights. Hope to see you again in the near future. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Cape Sienna for just over two weeks end of March / early April 2024, on a recommendation from family.
There is no doubt this hotel is one of the best in the local area, its location on the cliffs overlooking Kamala beach is stunning! Each area of the hotel from the Vanilla Sky bar, Isola restaurant, pool and pool bar/ breakfast restaurant takes advantage of the views brilliantly! The architecture of the hotel is modernist and clever use of space and light creates a sense of calm and flow.
The staff are so friendly, professional and helpful.
We paid an extra £300 for a room with sea view and we were not disappointed. The rooms are of good enough size although having the wash basin in the main room and not separate is not a feature we are fans of!
The breakfast offers great choice and is of great quality.
Across the narrow main road is another part of the hotel called Sienna Rocks, a beautiful cafe w very welcome A/C, great menu and even better cocktails. It has steps down to another dip pool and a few sun loungers with parasols too. It does close at 5pm promptly!
Given the standard of the hotel you can expect to pay far more for meals and drinks than down in the town!
The town is a 10 minute walk away and comprises of a beach front with stalls, bars and restaurants. And a winding narrow street with plenty of bars and restaurants to choose from. The standard of toilets in the town are variable from unusable to good enough. We particularly like Shimmer Bar and Restaurant at the far end of the beach in Hotel Continental.
The management of Cape Sienna are in danger of over relying on its stunning location and amazing staff as there are a few areas that require attention for this hotel to be able to truly consider itself 5-star!
The availability of sun beds can be challenging and the situation with towels being left on beds by patrons who have no intention of returning to those beds is an issue! A simple towel card system would remedy this and works well in other 5 star hotels we have stayed in around the world.
There are not enough staff on duty to keep the pool side tidy so often there is a build up of glasses (hardened plastic for safety!) poolside making it feel quite neglected!
Poolside needs more mopping and cleaning. There were tiny ants on tables and around some of the detritus left by patrons.
The hotel is at risk of looking dated if the standard of cleaning does not improve and you can already see areas where this is taking effect (see photos). Likewise the standard of cleaning in the rooms could be improved. First impressions of this hotel are amazing but the longer you stay the more the issues I have highlighted become noticeable. However, we would recommend the hotel and really hope the management can prevent the hotel from declining any further.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me & my partner absolutely loved our stay at Cape Sienna from the moment we entered the hotel to the minute we left.
Rooms were beautifully modern & spotless clean. gorgeous view of Kamala beach ☀️
I loved the little touches in the room from flower petals on the bed to lovely aroma melts burning away giving the room a lovely fresh scent.
Breakfast I really enjoyed the variety of fresh fruit , and plenty of choice of other things (something for everyone) the only thing I would say is the staff cooking breakfast weren’t always the most friendly especially when I asked for my omelette to be cooked a bit longer as I didn’t like runny egg. But apart from that I can’t complain about anything else.
Pool area is gorgeous with the most stunning views (sun loungers get them fast) we only managed to get them a few times out the two week stay.
You can borrow the hotels beach towels or pool towels free of charge as long as you return the same day.
Cape sienna was a 10 minute walk down to Kamala beach, shops, bars & restaurants which we didn’t mind we done it every night because we loved going out, and a 15min taxi away from Patong if you fancy more nightlife (we used grab taxi app) worked out £5 each way.
Cocktails at the hotel were my favourite ❤️
We only ate at the hotel pool bar a few times which was always lovely & ordered room service once , as we were always busy out doing different things and exploring the island we didn’t spend lots of time in the hotel.
All in all I would recommend CS and will definitely be returning again. Thank you for a pleasant stay.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip:Make sure you get up early if you want a sun lounger, Use grab or bolt app for taxi service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You walk out of the elevator to enormous windows with the most incredible views. Hotels rooms very nice and every room has a view. Food and drinks at the pool, while pricey for Thailand, were worth the money. White and blue decor felt so fresh. Sunset was incredible. Be prepared for them to make you wait in your room at checkout and really scour your room for missing items....that was a little weird, although a little more common in Thailand than North America. Will dream of returning to this beautiful hotel.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip:All rooms have a view, but beware if you have a disability the climb to the rooms with luggage is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here over the new year period. The view from the hotel is absolutely breathtaking. The new year celebration was amazing - well worth it.
If you’re after rooms with stunning views of the water and beautiful sunsets then we suggest the jacuzzi ocean view room!
If you don’t have an ocean view room there are still plenty of places to see sunsets and beautiful views like the vanilla sky bar and the pool area.
Food: We didn’t try prime steak house but hear it’s very romantic. The pool food was fine. Breakfast buffet is big and will have something for everyone. We have had better. Vanilla sky food was great! There is also the Rocks Cafe across the road from the resort. It was never full.
Pool: There are two pools. The main one with the pool bar. The water was somewhat cold and half of the pool is mostly in the shade most of the day, there isn’t too much sun. The lounge chairs fill up fast - by 9:30am they are all taken so you have to get in quick. The mats on the lounge chairs are mostly broken so they slide down quite a bit, which is just not acceptable when you’re paying what you are to stay there. They do allow kids in the pools so it can get loud.
The other pool is at the Rocks cafe. It’s very quiet and mostly empty of people, so if you want quiet time you can go there. The water is colder but the view is much better as it’s an infinity pool.
Wifi: They do have wifi but it’s very bad. The worst we experienced while we stayed in Phuket. Very slow, so working from there would not be suggested.
The staff were very friendly but it took a long time to fulfil room service asks such as extra towels or waters (1+hr) Some people found this very frustrating.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip:Very bad wifi. Get in early for pool chairs. Room service requests may take a while.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A great hotel, at a great price. We have just spent 4 days on a break from Bangkok. Would highly recommend. Rooms were well decorated, spacious and clean. All the facilities were very well maintained and the restaurants served delicious and (for a hotel) reasonably priced food. All the staff were extremely helpful as well.
We have already booked to return in April
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Frank Dreist, General Manager at Cape Sienna Gourmet Hotel & Villas
Responded 14 Mar 2022
thank you for your nice review and a highly recommended. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there is a desk that can help you with day trips. You are only 5-10 mins from the Main Street anyway so you will have other options there.
There were no additional charges
There are more places to choose from in the Kamala area.
PRICE RANGE
HK$686 - HK$975 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cape sienna hotel and villas, cape sienna resort
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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