Radisson Resort & Suites Phuket
100/10 Moo 3, Kamala, Kathu, Phuket 83150 Thailand
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Avg. HK$1,174 /night, 11/6 - 11/7
HK$1,213
per night
HK$1,170
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per night
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4.0
#20 of 44 hotels in KamalaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Your dream family holiday awaits you at the Radisson Resort & Suites Phuket Welcome to the Radisson Resort & Suites Phuket, a hidden gem situated in the sunning district of Kamala Beach, Phuket. Our family friendly resort invites you to immerse yourself and unwind in a fun and hassle-free experience. Escape from the world around you and relax in style with one of our 179 spacious and blissful suites in a lush tropical garden and just a stone's throw away from the peaceful Kamala Beach. Soak up the sun in our Lagoon swimming pool as the little ones enjoy themselves in the kid's pool with a great waterslide. Whether you're visiting us for leisure of business, we have you covered. Our resort features six meeting rooms, perfect for private functions, weddings, incentive groups, or small to medium sized meetings. Don't fancy leaving the hotel to grab some delicious food? Then visit one of our three on-site restaurants and bars for a refreshing drink or an authentic Thai experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Evening entertainment
Babysitting
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
Room features
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Mid-range
Family
Languages Spoken
Thai
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
44 Restaurants
within 1 kilometer
Reviews
4.0
1,880 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Radisson Resort & Suites Phuket has received a mixed bag of feedback. While guests commend the spacious rooms and the resort's tranquil location near beaches and entertainment, the service quality appears inconsistent, with reports of both friendly staff and frustrating disorganization. Cleanliness is generally upheld in rooms, though some concerns linger over the restaurant and kids club.
Amenities are a hit or miss, with the pool and children's activities gaining appreciation, but breakfast and staffing leave more to be desired. The value proposition is often questioned, with many travelers feeling that the experience does not align with a 5-star rating.
Location
Convenient
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed
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1,880Reviews111Q+A100Room tips
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Detailed Reviews
The staff at Swissotel is very accommodating. Always greeting with a smile and asking if there is anything they can do/get for us. The service is simply amazing. From the front desk, porters, dining, pool bar and the cleaning staff.
The staff make our stay so comfortable. The management, Pierre, Sandra, Alice and Alexandria are very approachable, regularly walking among the guests chatting.
The front desk staff, Falada, Roong and Habibi, who we regularly deal with, always with a smile and asking if there is any service or advice they can offer.
The porters, S, M and Nien, among the others who’s names I forget right now, sorry, amaze us smiling the whole time they are lugging heavy bags up and down stairs in 35+ degree heat. Greeting weary travellers with huge smiles and insisting you leave everything to them.
The dining staff, Jik, Peung, Kit, Susan, Monica and Hunny are so very happy to receive and serve us every day. We cannot say enough of how well they treat us while dining or even walking by. They will stop at our table and chat, always seeing if there is anything we need.
They remember what we like to eat and drink, they offer this or ask if we want to try different options. Again, amazing personal service with a good command of English.
Last and certainly not least is our room cleaning staff, the manager, Noong, asking if everything is ok and if we need anything more or different whenever we see them and our staff member, Dee who seems to clean our room so well without us hardly seeing her, flawless cleaning, water replacement etc, again when we do see her, we are always greeted with big smiles.
Great hotel, this is our 3rd stay and we plan on returning!
This a long review and I didn’t even cover the amenities, huge beautiful pool with a swim up bar, gym, kids play room with staff and all within about a 5 minute walk to beautiful beach nestled on the quiet end of Kamala.
Kamala town is a 15-20 walk away, night market is 10-15 minutes.
We recommend booking here whether you are with a family or a couple.
The staff make our stay so comfortable. The management, Pierre, Sandra, Alice and Alexandria are very approachable, regularly walking among the guests chatting.
The front desk staff, Falada, Roong and Habibi, who we regularly deal with, always with a smile and asking if there is any service or advice they can offer.
The porters, S, M and Nien, among the others who’s names I forget right now, sorry, amaze us smiling the whole time they are lugging heavy bags up and down stairs in 35+ degree heat. Greeting weary travellers with huge smiles and insisting you leave everything to them.
The dining staff, Jik, Peung, Kit, Susan, Monica and Hunny are so very happy to receive and serve us every day. We cannot say enough of how well they treat us while dining or even walking by. They will stop at our table and chat, always seeing if there is anything we need.
They remember what we like to eat and drink, they offer this or ask if we want to try different options. Again, amazing personal service with a good command of English.
Last and certainly not least is our room cleaning staff, the manager, Noong, asking if everything is ok and if we need anything more or different whenever we see them and our staff member, Dee who seems to clean our room so well without us hardly seeing her, flawless cleaning, water replacement etc, again when we do see her, we are always greeted with big smiles.
Great hotel, this is our 3rd stay and we plan on returning!
This a long review and I didn’t even cover the amenities, huge beautiful pool with a swim up bar, gym, kids play room with staff and all within about a 5 minute walk to beautiful beach nestled on the quiet end of Kamala.
Kamala town is a 15-20 walk away, night market is 10-15 minutes.
We recommend booking here whether you are with a family or a couple.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The customer service is excellent. We had booked a 2-bedroom suite and it was available on 3rd floor. Since I was travelling with my elderly parents and hotel does not have elevator, they changed the booking to 2 individual rooms adjacent to each other on the ground floor and even gave complimentary drinks voucher while we waited for the room. Breakfast spread is good. Nice swimming pool with lots of activities. Beach is a bit of a walk (or buggy ride) across the main road. The property is slightly old/dated. Main issue is construction happening around the hotel with very loud drilling noise through the day.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Great Hotel 2 minutes walk from beautiful Kamala beach. We spent 5 nights there over NYE and we had a very good time.
Hotel was very busy and staff did their best to please everyone...
We had a two bedroom suite on the overlooking the pool and we had plenty of space.. housekeeping was always friendly and reactive when we needed extras.
Breakfast was busy too but food was great and restaurant staff were always very friendly which make you feel at home.
We booked for NYE gala dinner which seemed to be quiet expensive but the value was there with good quality products and service ! The shows were fun too, especially nice that they had their own firework for the countdown.
Overall a great stay and fun in this hotel, we will recommend.
Hotel was very busy and staff did their best to please everyone...
We had a two bedroom suite on the overlooking the pool and we had plenty of space.. housekeeping was always friendly and reactive when we needed extras.
Breakfast was busy too but food was great and restaurant staff were always very friendly which make you feel at home.
We booked for NYE gala dinner which seemed to be quiet expensive but the value was there with good quality products and service ! The shows were fun too, especially nice that they had their own firework for the countdown.
Overall a great stay and fun in this hotel, we will recommend.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SPK-GuestExperience, Manager at Radisson Resort & Suites Phuket
Responded 23 Jan 2020
Dear Ernfervel345, Thank you very much your review posted your recent experience stay with us. We are delighted to know that our team provided good services to you. We hope you enjoy your journey and we look forward to welcome you back very soon. Sincerely, Suthatip Janiad Assistant Guest Experience Manager Swissotel Suites Phuket Kamala Beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice stay, but... I think when you know that the electricity will be off for a whole day, tell it to your guests. Then We could make a plan to stay outside a bit longer instead of sitting and wait nearly two hours to shower and have light in our room. And, the last day «the master» was turned off by housekeeping. We could not find the right master, because it was marked master on «another master» that was not the master. You should show the guests, here is the master for your room. The all day entertaining was to noisy in that fact, only a few people was joining the activities. Kids world was nice, and the people dedicated to their job.
The restaurant is overpriced, and especially the christmas eve dinner. We only used the restaurant triceps during our 12 night stay. ( there is good Lunch restaurants at the Beach, and in the street right outside the Hotel. Can defently recomend Baan Mai. The breakfast was ok, but there was always flyes/ mosquitos on the fruit and cold meat & cheese. The room was great zize, but housekeeping did not give us hand towels and a towel to have on the floor outside the towel. We had to Ask for it several times. There was also a renovation at the pils slide, that was a bit noisy and smelly og the painting. Could it have been done before the peak-season?
The restaurant is overpriced, and especially the christmas eve dinner. We only used the restaurant triceps during our 12 night stay. ( there is good Lunch restaurants at the Beach, and in the street right outside the Hotel. Can defently recomend Baan Mai. The breakfast was ok, but there was always flyes/ mosquitos on the fruit and cold meat & cheese. The room was great zize, but housekeeping did not give us hand towels and a towel to have on the floor outside the towel. We had to Ask for it several times. There was also a renovation at the pils slide, that was a bit noisy and smelly og the painting. Could it have been done before the peak-season?
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have had water problems in the bathroom. If the water came, the pressure was extremely low, and the engineering teams kept coming back and fixing the problem. Housekeeping cleaned our room once in four days during our stay, this was only after we complained to the front desk. The front desk staff is very helpful and try to cooperate with the guests. There is a communication gap between both the front desk and the food and beverage teams, The food and beverage revised the prices for breakfast, which was not communicated to us every transaction. This few days was like a run around from one department to the other, trying to fix the errors with the front desk that the other teams had made. This is not how a five-star hotel functions, my recommendation is not to choose this and pay such a high price when there are other five star hotels in the vicinity.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nadiia Dimitrova, Owner at Radisson Resort & Suites Phuket
Responded 12 Jan 2023
Dear aditya v, Thank you for sharing your great feedback on online. We would like to thank you for your constructive comments shared. This feedback is important for us to know and improve our customer experiences as we strive toward excellence. We are long forward to seeing you enjoy your holiday home again. All the team wishes you an excellent day, Radisson team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the first time we stayed at this resort under the Radisson. We had prevoiusly stayed here under another chain hence why we returned. To say we were very dissappointed with our accommdation is an uderstatement. My husand and I both got electrocuted on the first night in the shower as well as the hotel worker who was sent to our room to investigate the issue. This was repaired the next morning and after it was fixed, water started dripping from the ceiling in the bathroom. Reception was kind enough to move us to a new apartment. During our stay we had no running water/toilet for over 24 hours on 2 occasions, and everyone in our block had to use the 2 showers/toilets at the gym. On another occassion, we were given keys to another room to use the showers and this room had water damage on the floors which was covered with a mat, and the manhole in the bathroom was ripped and the ceiling was caving in and the apartment stunk of mould. When we booked housekeeping we waited 2 days on one occassion, and another time waited 3 days. During this time we went and bought our own toilet paper, tissues and dishwashing liquid and used the pool towels until someone showed up. In our accommodation, our curtains were covered in mould, our bed sheets were stained and the bathroom towels provided were also stained and ripped. There were many times we could not have showers in the evenings as there are issues with the water pressure and when we notified Reception they advised they were aware of this and it was being repaired. Many times we saw guests complaining about roomkeeping, the mattresses and water issues. There was no communication whatsoever from the hotel. Unfortunatley it is obvious this resort is run down. There appears to be a lot water damage in many rooms from what we saw and quite a few rooms were being renovated. The hotel staff did the best they could do in this sitatution but there appears to be financial issues with the resort. This is not what we expected from a "5 star" hotel nor from the Raddison. This is at best a 3 star hotel until renovations are completed and do not recommend staying here. Very disappointed for the price we paid and unfortunatley affected our time during our stay. Never again.
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Date of stay: January 2023
Location
Service
Sleep Quality
Room Tip: Great location near the beach. That's the only positive comment I can offer.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nadiia Dimitrova, Owner at Radisson Resort & Suites Phuket
Responded 12 Jan 2023
Dear pamelakD3219UJ, Thank you for sharing your feedback online. On the other hand, I would like to thank you for your constructive comments shared. This feedback is important for us to know and improve our customer experiences as we strive toward excellence. We truly appreciate your feedback and hope to have the chance to welcome you again in the future. All the team wishes you an excellent day, Raddison Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What an awesome holiday! A massive shout out to Alice and Paul who welcomed my family. Giving us an upgraded to a 3 bedroom suite, with a children’s play area, kids tent and colouring in. Plus a bottle of wine and a few goodies to share
Also Fia from kids club and Nana behind the bar was also friendly and always happy to help
We enjoyed our Thai cooking class, elephant towel making class and kids cupcake making.
Nothing was ever a hassle and all the staff were willing to help
Also Fia from kids club and Nana behind the bar was also friendly and always happy to help
We enjoyed our Thai cooking class, elephant towel making class and kids cupcake making.
Nothing was ever a hassle and all the staff were willing to help
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
The hotel is cozy, calm, everyone is smiling, both staff and guests. The atmosphere is absolutely friendly.
There is a small animation (charging, entertainment for children) one minus, the time was known only for charging.
Movies on the big screen in the evenings by the pool, albeit in English, but they are all familiar to us, so there were no problems with understanding.
They swim in the pool even at night... so you can watch movies and swim at the same time.
The Russian staff at the hotel is great +, they will help, tell, advise.
The sea in October in the area of the hotel is choppy, suitable for boarding, but if you go a little to the right, you can swim there with children calmly, the depth is minimal.
The choice of food at breakfast was sufficient for us, everything was gradually changed for the better, coffee machines appeared (a little slow), fruits began to be covered with lids to hide them from flying insects, in addition to breakfast cereals, dried fruits appeared in addition, etc. little things, but nice.
The room was cleaned and the bed sheets were changed every day. But they don’t touch your things (this is a big plus), if you scatter things around the room, they will remain in the same places, so if you want order in your room, then keep it.
There is a small animation (charging, entertainment for children) one minus, the time was known only for charging.
Movies on the big screen in the evenings by the pool, albeit in English, but they are all familiar to us, so there were no problems with understanding.
They swim in the pool even at night... so you can watch movies and swim at the same time.
The Russian staff at the hotel is great +, they will help, tell, advise.
The sea in October in the area of the hotel is choppy, suitable for boarding, but if you go a little to the right, you can swim there with children calmly, the depth is minimal.
The choice of food at breakfast was sufficient for us, everything was gradually changed for the better, coffee machines appeared (a little slow), fruits began to be covered with lids to hide them from flying insects, in addition to breakfast cereals, dried fruits appeared in addition, etc. little things, but nice.
The room was cleaned and the bed sheets were changed every day. But they don’t touch your things (this is a big plus), if you scatter things around the room, they will remain in the same places, so if you want order in your room, then keep it.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is back off the main road before you reach the township of Kamala, it is sign posted but it is easy to miss (if heading to Patong and you get to the Phuket Fantasea area you have gone too far) Very well appointed and well maintained this hotel is a great base if you dont want the noise and hustle of Patong. The room was fine with a large living area, a small well appointed kitchenette area and two comfortable bedrooms. Bathroom was a little small but was usable. The pool area was great as was the main restaurant area. Overall a good stay.
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Date of stay: March 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nadiia Dimitrova, Owner at Radisson Resort & Suites Phuket
Responded 15 Aug 2023
Dear valued guest, Thank you for sharing your feedback online. We always love to read how much you have enjoyed your holiday with us. We aim to offer our guests the best products and services, and we couldn’t be happier to know that you had a great holiday with us. We are long forward to seeing you enjoy your holiday home again. We all wish you an excellent day, Radisson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great experience while there in Thailand, all due and thanks to a very great person, Nadia, a fantastic managing director!!! We'll miss you.
For sure we suggest this hotel and we'll come back again as soon as possible.
Great Professionality, room cleaned every day, breakfast very very good with all you may desire with local and international meals...
We highly recommend this structure.
For sure we suggest this hotel and we'll come back again as soon as possible.
Great Professionality, room cleaned every day, breakfast very very good with all you may desire with local and international meals...
We highly recommend this structure.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nadiia Dimitrova, Owner at Radisson Resort & Suites Phuket
Responded 29 Jan 2023
Dear Gianni P, Thank you for sharing your great feedback online. We always love to read how much you have enjoyed your holiday with us. I really appreciate that you enjoyed our facilities, the activities great as well as our breakfast. We definitely look forward to welcoming you back in the future for many more great moments. All the team wishes you an excellent day, Radisson Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can arrange a transfer from the airport with the hotel but they require your booking 2 days before. It may be cheaper just to get a taxi from the airport.
Swissotel resort , kamala Beach, opposite fisherman's wharf
Very much there
The kids club is free. I left my 5 year old there without me. My friend had a younger son (3 years). She stayed with him but I’m not sure if that was because of her or the rules. They monitor the doors very well. my older son went to collect her but they wouldn’t pass her over to him. I had to pick up.
We had a two bedroom apartment. It was huge with two separate bedrooms (which were small in comparison to the huge living area). It worked for us.
…
"We had a family room and the doorbell didn't work, it was inconvenient when the kids came running and we didn't hear the knock on the door. "Read full review
"Not recommended If you like sea activities since this resort considered to be far from the sea. However, in case you would like for short period, it is ok "Read full review
…
PRICE RANGE
HK$684 - HK$1,399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott phuket at kamala beach hotel kamala, courtyard phuket kamala beach
FORMERLY KNOWN AS
Kamala Phuket Suites & Resort
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
179
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Radisson Resort & Suites Phuket
Which popular attractions are close to Radisson Resort & Suites Phuket?
Nearby attractions include Shyam Tailor House Kamala Phuket Bespoke Tailor Thailand (0.03 km), Kamala Beach (0.9 km), and Carnival Magic (0.4 km).
What are some of the property amenities at Radisson Resort & Suites Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Radisson Resort & Suites Phuket?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Resort & Suites Phuket?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Radisson Resort & Suites Phuket?
Conveniently located restaurants include Pinto Restaurant, Pine Beach Bar, and Tengoku.
Are there opportunities to exercise at Radisson Resort & Suites Phuket?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Radisson Resort & Suites Phuket have airport transportation?
Yes, Radisson Resort & Suites Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Resort & Suites Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Resort & Suites Phuket offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Radisson Resort & Suites Phuket?
Many travellers enjoy visiting Wat Phra Thong (9.8 km).
Is Radisson Resort & Suites Phuket accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.