Lovely rooms, very clean. Nice people. Good location. Helpful front desk. iPhone internet drops out so ask desk for help. Ask for help organising tuktuks and it will go smoothly. Or use the transport app to request
My boyfriend and me spent 6 nights in Khmer Mansion Residence. We had booked this hotel 2 years ago, however due to Covid-19 we had to cancel the trip. We had to say we did not regret booking back Khmer Mansion Residence. From the room cleanliness, to the hotel breakfast it was great. The hotel serve very nice coffee (cappuccino), I would like to say it's a great start for our day We also booked through our trip with the hotel reception. Sam and Pilth provide very good suggestion on which trip to take. I would also like to extend my appreciation to our tuk tuk driver Mr Neang who accompany us for most of our trips, ensuring we have cold towel and cold drinks for the whole trip. Thank you for the gift from Khmer Mansion Residence. We really enjoy our stay , and we enjoy chatting with the hotel staff everyday . You guys make the whole trip memorable .…
When we arrived we were greeted with the most amazing service and this lasted throughout our stay. They always welcomed us with a fresh fragrent towel, water and a smile. Our rooms were beautiful, spacious and very clean with super comfortable beds. They had large balconies with view at the pool and garden. The hotel is situated in a quiet area not too far from downtown. Max 4-5 min with a tuktuk. It looks well decorated and clean. The pool and garden inside the hotel are also very well maintained. A la carte breakfast was excellent especially the cappucinos. All the staff were helpfull, attentive and friendly especially miss Chhorvy from the reception desk. We really loved our time at Khmer Mansion Residence and we will come again for sure when we're back in Siem Reap. We were sorry that we had to leave after 5 days, because we had an incredible stay at the Khmer Mansion Residence. Really wished we could have stayed longer. We recommend this hotel to everyone!…
Delightful welcoming staff always ready to greet you with a cool towel and glass of water, beautiful rooms with amazing bath, great pool, close to town yet away from the hustle and bustle of city, excellent service, lovely spa and treatments, just perfect for our 4 day stay
After along day drive, you were served with cold water with light fragrance of Jasmine over glass that was kept in fridge, plus pineapple juice with coconut milk and dried peanuts as welcoming drink. The room was well prepared and the service is amazed!
On arrival we were treated like Royalty - almost all staff were there with smiles and fresh cold towels, water and mocktail drink which was delicious. Staff bent over backwards to ensure you stay was perfect. We had an incident where our eVisas to re-enter Vietnam was incorrect and therefore we were stranded in Siem Reap. The staff not only comforted a distress me they assisted me with the Operations Manager taking to the nearest Travel Agent to help us to work out a next plan. Even though we lost thousand of dollars in flights, hotels and a fast tract eVisa that did not come through in time the Hotel Management found us a room and help us find solutions and had a car and the Operations Manager stayed with us to ensure we were sorted the best the travel agency could. The hotel is just beautiful and the pool is large and well kept, room is large as is the bathroom, everything was perfect. Everything is super clean and well kept. The Management should be extremely proud of each and every person that works in this hotel. Special thank you to Sam - Operations Manager and Vichet the General Manager who management to help sort our stressful situation when returning from the airport in tears and feeling extremely stressed. The worked extremely hard to assist us and we can not thank you enough. THANK YOU ALL…
The service and hospitality we received at Khmer Mansion Residences was incredible from the first moment we stepped in! We were welcomed with friendly smiles, delicious drinks and snacks, and our names spelt out on our beds in a super spacious and clean room. Despite our many requests, Sam, Chorvy (not sure how to spell her name but she has a wonderful smile), and their team were always happy to oblige. The Angkor Wat tour that we booked through the hotel was also superb, with an attentive driver and knowledgeable guide. Upon check out, we were served fresh fruit and gifted Cambodian scarves – the thoughtfulness is unmatched! I highly recommend Khmer Mansion Residences if you’re ever in Siem Reap!
Personal welcome at the airport, free transfer to the hotel, journey about 10 minutes. Room large with large bathroom, bath and shower. Balcony overlooking the pool, daily housekeeping, very clean everywhere. Water, tea, coffee in room daily free, air conditioning and hot water ok. Breakfast very good, buffet, great choice .Pool very clean, sunbeds, umbrellas and towels available. Pool bar. I had 2x massage in the hotel and highly recommend. Quiet location, 10minutes walk to the centre of Pub Street. Staff are very polite and friendly. I was extremely satisfied and recommend the hotel very highly. I even extended my stay unplanned because I was extremely satisfied
Cambodian hospitality at its best. This hotel was one of the highlights of our trip The entire staff was amazing caring and just kind. Just a fantastic experience and we would definitely stay here again on our next trip. We highly recommend this hotel!
From the moment we arrived we were welcomed with the most amazing service. This continued throughout our week long stay. Our room was spacious and spotlessly clean. All the common areas including pool & gardens were clean well maintained. The breakfast is outstanding and every meal we had at the restaurant was excellent. The reception staff helped us organise drivers & guides for the temples and everything ran smoothly. All the staff were wonderful & attentive, always with a smile. We absolutely loved our time in Siem Reap and much of that was due to the friendly, helpful staff at Khmer Mansion Residence.