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Excellence Playa Mujeres

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Traveller (19317)
Room & Suite (4177)
Storyboard
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“martini bar”(1,845 reviews)
“chez isabelle”(1,098 reviews)
“flavor market”(935 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
5 Star Hotel
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind...
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Location and contact
Prolongacion Bonampak, S/N | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Hotel website
24.3 km to Cancun Airport
View nearby attractions and restaurants
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Reviews (13,434)
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12,953 results
Traveller rating
10,775
1,550
391
147
90
Traveller type
Time of year
LanguageEnglish
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10,775
1,550
391
147
90
Show reviews that mention
All reviewsmartini barchez isabelleflavor marketlobsterthe grillour honeymoonroom servicesol barfrench restaurantrooftop terracemain poolcarolina pazcafe kafeec poolnon ecbuilding conciergeswim up room
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1 - 5 of 12,953 reviews
Reviewed yesterday

This was our 2nd time staying at EPM and it was just as incredible, if not more so, than our first time. We stayed in the Excellence Club Two Story Ocean Front Terrace Suite and it was fabulous! The staff are one of the reasons...More

Thank Madems
Reviewed yesterday

Hotel, staff, food, entertainment, and overall atmosphere was awesome! I would highly recommend this place to any couples are trying to get away for an adults-only vacation. We stayed for 7 days in May and did not want to leave.

Thank mjgierden
Reviewed yesterday

Ok so if you’re looking for a peaceful setting, fun, organization, structure, beauty, and of course impeccable service, you have found your spot! Everything from the grounds, to the many restaurants, the nightly shows, the delicious food, and all the genuinely kind smiles from the...More

3  Thank dcgal2015
Reviewed 2 days ago

Just returned from here after spending a week in the most relaxing, beautiful, friendly environment. Me and my partner were celebrating our Honeymoon and honestly want to return every year for our anniversary. From the moment you enter you are greeted by friendly faces and...More

3  Thank southamptonbird
Reviewed 2 days ago

We were never ones for repeating a resort. We’d done it once and regretted it… But 3 years ago we set foot at EPM and within 12 hours, we knew this place was different. We’ve now gone 3 years in a row and don’t plan...More

10  Thank TravelFoodWine07
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$362 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$362 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (19317)
Room & Suite (4177)
Pool & Beach (3727)
Dining (2226)
Amenities (127)
Business Centre & Event Rooms (80)
Family and Play Areas (54)
Questions & Answers
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daniellebanks2
20 July 2018|
AnswerShow all 2 answers
Response from mrsrena31 | Reviewed this property |
In addition to those mentioned previously there’s also the choice of gourmet pizzas at the X lounge which is on the beach and also the sports bar has quite a selection of snack foods
0
Votes
Miss-Sunshine-2424
17 July 2018|
AnswerShow all 5 answers
Response from John O | Reviewed this property |
We have been here twice and have used the safe both times with no problems. On our last visit upon arrival, we were unable to change the code on the safe. I called the front desk and a security officer for the property... More
1
Vote
Dev G
15 July 2018|
AnswerShow all 2 answers
Response from Evan D | Reviewed this property |
I don’t remember what the standard options were but you can usually request whatever you want and they’ll probably have it. I actually emailed the concierge before our stay and requested a few things and they had it in the... More
0
Votes
Room Tips
"All the rooms were good!"
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"Upgrade to the Excellence Club for an amazing room (I heard)"
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"All of the room layouts are the same, except you lose some space in the main room with the roof top terrace..."
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"excellence club is totally worth the extra expense!"
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