A lovely hotel, amazing staff. A slightly limited restaurant menu despite very good quality food on offer. Rooms are very comfortable and clean although the lighting is a little dark . Beach and pool are great including the very attentive staff. Local amenities are good and the location is well placed for day trips and evening markets and restaurants.
The staff at The Surin are wonderful! Highly skilled, friendly, thorough, and attentive. The resort and amenities are beautiful and well maintained. The location is superb, and we highly recommend a deluxe beach suite for a family of 4.
Our stay in The Surin was exceptional. The key selling point of the hotel is direct access to a private beach, which is absolutely beautiful (during our stay in July we could admire big and loud waves, reminded me of some of the scenic spots in Hawaii). The hotel itself consists of free standing bungalows situated on the hill which are spacious and offer great privacy. Because of the hillside location, you may need to walk quite a lot of steep stairs to reach your room though. It was 150 steps from the beach to our bungalow! But we enjoyed the daily exercise. The service is impeccable. Very friendly and professional. The breakfast quality is great, one of the best breakfasts I've had in Thailand. Lunch and dinner menu is very nice too, although a little overpriced in my opinion. Happy hour at 6pm for half price drinks at their beach bar, and they also serve delicious home made ice cream. They also serve free fruits by the beach during the day, unlimited free drinking water, and you can buy fresh juice from local vendors at the beach (local vendors are allowed to sell drinks and offer massage despite this being a private beach - it's nice in my opinion as it supports local community and gives you an alternative vs pricy hotel drinks) I would definitely recommend this place if you're looking for a quiet and relaxing time in a beachfront property and not planning to explore Phuket much but instead spend your time to take advantage of this beautiful location. If you do plan to head out, taxi is your best option to reach other places of interest and restaurants as the hotel is in quite a secluded place.…
We booked a 2 room cottage and since we got to the Hotel it was beautiful and service was the best, beach is private and beautiful, spa is really nice and amazing experience, all services in room where top of the line, restaurants and bars perfect, food taste and you have best of both world in food and drinks Thai and American, we loved it and definitely will be back soon.
The staff was wonderful - friendly, professional and helpful. The rooms are secluded amidst the forest and besides being beautifully designed, are spacious and allow you to enjoy the surroundings. The views from the lovely lobby are scenic and the amazing beach and calming swimming pool all make this a truly memorable stay. It should be noted getting to rooms requires going up steps. Our room was quite away up, but this gave us the advantage of views and privacy and if tired, we could ask for a ride up using the hotel golf cart.
We stayed at this hotel as part of a memorable experience of renewing our Wedding Vows for our 20 year wedding anniversary. Our stay was amazing, the staff are so attentive to detail. They learn all your names very quickly and cannot do enough for you. Pat our wedding coordinator worked so hard for us and Bat the F&B Manager also did a truly unbelievable job of making everything perfect on the day. We would definitely recommend this hotel to stay in. Other guests have commented on the stairs, either choose a cottage close to the beach or just make use of the golf buggy’s. The breakfast choice is very high quality and they also have an A La Carte option which is cooked fresh. The walk along the beach is so peaceful and the colour of the sea definitely makes it one of the best beaches in Phuket. Franck does an amazing job at managing the Team and they do him proud! The Knowlands and my Mum will be back! Thank you so so much for everything! …
Had a wonderful stay at the Surin Phuket. A warm welcome from the start and all staff are keen to serve, with a smile. Rooms are spacious and hidden among beautiful fauna and flora. The hotel is built on a cliff edge and therefore a little challenging for anyone disabled as there are a lot of stairs to manage. Recommend the Spa facility for a relaxing couple of hours. The beach is well maintained and semi private with locals selling drinks and massage but not intrusive. A great stay and would consider it again.
Lovely stay and great that they have a vegan menu! Room and gym are great and staff are all super friendly. Semi private beach is fantastic and the locals selling fruit and smoothies were great! Highly recommend.
The absolute best hotel we ever spend our holiday, excelent service! Lovely rooms , very testfull and beautyfull. Any where on the property we meet friendly and helpfull staff. We cant wait to be back !!!
5 Star Resort & Fabolous location with Superb Beach. We have stayed here for 4 Nights in June, We had a warm welcome with Garland and welcome drink. The Surin Truly luxurious resort with Beach access. Top attraction is the Surin Beach. It’s the best Beach I have visited so for. Staff here are well polite and smiley. I would like to appreciate Front desk Staff member Nutty , She is proactive and helped beyond our expectations starting from Check in to check out. She has arranged everything starting from Island Boat Trip Booking (Phi Phi Island & James Bond Island). Guided places to Visit in Phuket, arranged RTPCR Test for my 10-year-old Kid. Our trip to The Surin will be most remembering trip to Thailand. Once again, Many thanks to The Surin Staff for their hospitality.