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The Westin Siray Bay Resort & Spa Phuket

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21/4 Moo 1 T.Rasada A.Muang, Phuket Town, Phuket 83000 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (4052)
Room & Suite (727)
Pool & Beach (517)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Siray Bay Resort & Spa Phuket
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 202 hotels in Phuket Town
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Phuket Town? Then look no further than The Westin Siray Bay Resort & Spa Phuket, a romantic hotel that brings the best of Phuket Town to your doorstep.

Rooms at The Westin Siray Bay Resort & Spa Phuket offer a flat screen TV, air conditioning, and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to The Westin Siray Bay Resort & Spa Phuket Hotel, free parking is available.

Given the close proximity of popular landmarks, such as Saphan Hin Park (2.0 mi) and Kua Tien Keng Shrine (2.1 mi), guests of The Westin Siray Bay Resort & Spa Phuket can easily experience some of Phuket Town's most well known attractions.

Travellers looking for seafood restaurants can head to Nam Yoi, Brasserie Phuket, or Sitnee Cafe & Bar.

Best of all, The Westin Siray Bay Resort & Spa Phuket Hotel makes it easy to experience some great Phuket Town attractions like Glass Plate Museum, which is a popular art gallery.

We’re sure you’ll enjoy your stay at The Westin Siray Bay Resort & Spa Phuket as you experience everything Phuket Town has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa changing rooms
Swimup bar
Breakfast available
Breakfast buffet
Complimentary tea
Poolside bar
Babysitting
Indoor play area for children
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, Thai
Hotel links
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2,655Reviews105Q+A100Room tips
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Popular mentions
krazy_kolyn wrote a review 9 Feb
Bangkok, Thailand111 contributions117 helpful votes
Stayed over for the NYE weekend and had a wonderful room with amazing and unobstructed view of the bay. Waking up to that view as well as the sunset was fantastic. the rooms were comfy and well provided. Housekeep staff was super helpful. the entire property is quite large but it feels that the hotel is coming back to life after the closure of the pandemic. there are parts which really need renovating. the kids club was a nice addition to keep the kid busy and good staff to manage it. the food was perhaps the down side with only one restaurant opened in the hotel. This made options limited. Breakfast buffet was a great spread. the beach is not the best with way too many rocks. Overall, you feel just something is missing that would make this place so perfect!
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Date of stay: December 2020
Value
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Saowanee W wrote a review Jan 2021
Phuket, Thailand85 contributions87 helpful votes
I just stayed with my family for 2 rooms and got upgrade to Deluxe Sea Veiw Suite, Pool Access. It is an amazing with panorama sea view from my room. The room is very clean and tidy. Front staff are nice, friendly and always offer help. Breakfast is at The Seasonal Tastes and outdoor table is very nice view and relax when you have breakfast. I will recommend your hotel to my friends 😊 Thank you very much! Saowanee W.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
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Eakacha wrote a review Jan 2021
Thailand144 contributions57 helpful votes
Me and my friend were there for short visit, (2nd time for me) the room is great the pool is clean, service was excellent since we stepped in big mentioned to welcome staff, buggy drivers, housekeeping team, breakfast was superb staff always ready to response for any of your request as Bonvoy member I really love this resort, highly recommend. We definitely come back.
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Date of stay: December 2020Trip type: Travelled with friends
1 Helpful vote
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Bearcation wrote a review Jan 2021
213 contributions158 helpful votes
+1
From the Phuket old town around 10 minute. And 1 hr from Phuket airport, the room is ok for family and couple, this time we choose pool access room, the pool is big and ocean view but must share the pool with another room maybe not privacy if book 2 room is ok, the linen bedsheets it ok hotel standard, the service and quality of breakfast it ok but not wow.
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Date of stay: January 2021Trip type: Travelled with friends
3 Helpful votes
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Response from Kunthari Sangchat, General Manager at The Westin Siray Bay Resort & Spa Phuket
Responded 8 Jan 2021
Dear Anantaphon, Thank you for your time for the above comments and it is very helpful information for any future guests. We also have 1 and 2 bedrooms villas with private pools and that would give more privacy. If you have a chance to revisit us, please feel free to contact me directly and I can show around for our villas. With best regards and Have a great weekend, Kunthari
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david_hunt50 wrote a review Dec 2020
Bangkok, Thailand17 contributions72 helpful votes
Having spent almost 100 nights in hotels across Thailand (Bangkok stay-stations and island escapes) during 2020, most of them in Marriott properties, we ended the year at the Westin Siray Beach Resort. BIG MISTAKE. The property has two outstanding features: the views across the bay and (some of) the staff. I say some because many are energetic but poorly trained students (not their fault), no doubt a cost cutting measure during the Covid Pandemic. Management, with the exception of F&B, are noticeable by their absence. As a Marriott Bonvoy Titanium guest this is the only hotel where no member of the executive team made an effort to greet us. The room upgrade we received met the very basic requirements of the Bonvoy program (I guess we had been very lucky with the amazing suites, pool villas and duplex upgrades we received at all the other Marriott properties throughout the year), this did not make us feel like valued Bonvoy guests. The room, although spacious, was very sad. I imagine it is decorated the same as it was when the property first opened. The suite was so tired and shabby it is hard to imagine, other than a splash of paint, that it has ever been renovated. The same criticism applies to the reception, the restaurant (only one was open during our stay) and all other public areas. WIFI was a hit or miss affair, I had to rely on my 4G most of the time. The lowest point for us was the food. Breakfast was appalling; stale bread that seems to have been recycled over 2 or 3 days, Thai Green Curry Chicken - minus the chicken when both my wife and I tried it, I could go on, but the list would be endless. I understand that we are in the middle of a pandemic, but the food that what was on offer was simply not acceptable. Other Marriott hotels have managed to maintain their standards, why can’t the Westin Siray Bay? One evening we attended an Italian buffet, on offer was a small selection of salad, pasta and DEEPFRIED PIZZA - a choice of filling (Margarita, Tom Yum or Calamari) enclosed in a pocket of dough like a calzone, and then deep fried. It is down to personal taste, but for my family and I it was a greasy and unappetizing mush. Oven baked pizzas, with a choice of traditional and local toppings were available, but at a steep additional cost. Management - If you are going to offer an Italian buffet, and you have the equipment, please do it right. On a side note, a bottle of Change beer would set you back close to a whopping THB 200 ++. To their credit, the hotel did offer a number of good drink packages around the spectacular evening sunset. For my family and I this was the one and only high point of our five nights stay. Overall, the Westin Siray Beach Resort was a disappointing end to our 2020 Thailand hotel adventure. There are, in my opinion, far better hotel options, including Marriott properties, on Phuket Island in which to relax and to spend your hard-earned money.
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Date of stay: December 2020
Rooms
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Room Tip: Ask for a room with an uninterrupted view across the bay, the sunsets are spectacular
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4 Helpful votes
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Response from Kunthari Sangchat, General Manager at The Westin Siray Bay Resort & Spa Phuket
Responded 2 Jan 2021
Dear david_hunt50, I feel so a shame reading your comments. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Rest assured I personally called the meeting with all concerns to ensure the necessary actions are taken and prevent repeatable issues from occurring in the future. Personal apology for ending your year with unpleasant experience. However, if you have a chance to visit Phuket again this year, please feel free to contact me directly. I hope you would restay with us and I will ensure you receive Westin hospitality you can expect. With best regards and best wishes, Kunthari Sangchat General Manager
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PRICE RANGE
US$89 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin siray bay resort and spa phuket, the westin siray bay resort & spa phuket hotel phuket town
LOCATION
ThailandPhuketPhuket Town
NUMBER OF ROOMS
257
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Frequently Asked Questions about The Westin Siray Bay Resort & Spa Phuket
Which popular attractions are close to The Westin Siray Bay Resort & Spa Phuket?
Nearby attractions include My Boss Collection (4.6 km), Russell Sunset Bar (7.8 km), and Sunday Walking Street Market (Lard Yai) (4.5 km).
What are some of the property amenities at The Westin Siray Bay Resort & Spa Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Siray Bay Resort & Spa Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Siray Bay Resort & Spa Phuket?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at The Westin Siray Bay Resort & Spa Phuket?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Siray Bay Resort & Spa Phuket?
Conveniently located restaurants include Thong Dee - The Town Bistro, The Neighbors Cafe, and Amore Cafe & Bar.
Are there opportunities to exercise at The Westin Siray Bay Resort & Spa Phuket?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Westin Siray Bay Resort & Spa Phuket have an airport shuttle?
Yes, The Westin Siray Bay Resort & Spa Phuket offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Siray Bay Resort & Spa Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Siray Bay Resort & Spa Phuket offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Siray Bay Resort & Spa Phuket?
The staff speaks multiple languages, including English and Thai.