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Ibis Styles Phuket City

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23 Thawornwongwong Road Amphoe Muang Phuket, Phuket Town, Phuket 83000 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (151)
Room & Suite (96)
Dining (28)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Styles Phuket City
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 203 hotels in Phuket Town
Location
Cleanliness
Service
Value
Travellers' Choice
Hip and colorful hotel to discover Phuket differently. Feature the cosy and full-equipped standard and family rooms, restaurant, bar, greenery garden and free parking. Perfectly located in walking distance from shopping, art galleries, cultural sites and local markets, just few minutes drive from the beach, it is the perfect choice for business and leisure travellers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
24-hour security
Parking
Wifi
Paid internet
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
VIP room facilities
Clothes rack
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Languages Spoken
English, Thai

Location

Full view
83Good for walkers
Grade: 83 out of 100
59Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
163Reviews11Q+A8Room tips
Traveller rating
  • 78
  • 56
  • 18
  • 4
  • 7
Time of year
Traveller type
Language
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  • English
Popular mentions
phanomrac wrote a review Dec 2020
3 contributions3 helpful votes
Hotel in the Phuket city center. Good to walk to Old town and the old terminal bus station (airport bus from Airport to in Phuket city) Hotel staff is good friendly and help. the room is clean and quite.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
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Location
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1 Helpful vote
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KachenAr wrote a review Oct 2020
Bangkok, Thailand1 contribution1 helpful vote
I got a room in 3rd fl. It is a decorated clean small room. There are some change due to COVID e.g. coffee, tea and drinking water are free on request, which is good for reducing west. The cups were change to paper cup, I still Ok with the normal cup. Water pressure and temperature control are the best. Water pressure was highest I ever seen. Air condition control got 5 Celsius offsets. Wifi was usable, there are some weak sport for cell phone and the speed was just Ok. Overall it is a good place of short stay.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Meeporn oeawpanich, Marketing at Ibis Styles Phuket City
Responded 8 Oct 2020
Dear Khun KachenAr, Thank you for taking the time to write about your experience at ibis Styles Phuket City. We are happy to read that you had a nice stay and that you enjoyed the water pressure in our showers. Please be assured that we have shared your comments about the WiFi signal and the air conditioning to our IT and Engineering teams so that they can take the necessary actions to fix them. We thank you again for your feedback and we hope to have the pleasure of welcoming back soon at ibis Styles Phuket City. Sincerely, Guest Relations Team
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Ruangsak R wrote a review Aug 2020
Bangkok, Thailand328 contributions82 helpful votes
this is my first time to visit after COVID-19, but i noticed many things has been changed to serve Accor Plus Members. no priority check-in counte, no room set up for member, no GM greeting lette, no snacks in room, no tea and coffee set uo in room. the worst is walk-in rate is higher than Accor Plus Member rate. after i called Accor Plus office, FOM called me and excused because of COVID-19 policy. before i check-in here, i have travel and stay in other Accor hotels but the practise is different from here ....until i checked out, i hadn't got GM greeting letter.
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Date of stay: August 2020
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: compare a room rate before pay
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4 Helpful votes
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Response from Meeporn oeawpanich, Marketing at Ibis Styles Phuket City
Responded 28 Sep 2020
Dear Khun RuangsakR, First of all, we would like to thank you for taking the time to share your experience at the ibis Styles Phuket City and we would like to apologize for our very late reply. We are very sorry to read that your stay did not meet your expectations as an Accor Plus member; please accept our sincerest apologies. At ibis Styles, we strive to offer our guests a superior service, therefore your feedback is very important to us. Concerning the room amenities, we had to remove them due to the new health and safety protocols. However, they remain available upon request as our Front Office Manager explained. We still continue setting up welcome amenities for our members, but it is true that our welcome snacks have been replaced by alcohol hand gel and alcohol pads. We thank you again for sharing your concerns and we hope we will have the opportunity to welcome you back and serve you better in the near future. Sincerely, Guest Relations Team
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bbigote wrote a review Aug 2020
Bangkok, Thailand112 contributions103 helpful votes
I had spent the night at Ibis styles on the first night of my visit to Phuket, we rented a car and arrived late at night. In the morning when we were ready to drive to the beach we found that our tire was flat. I was totally shocked and worried and asked the front desk if they had a pump so i could pump it to drive to a repair shop. They did not so she called the head of security (Mr. Aod) and technician (Ms. Batt) who came over to try and help. Mr. Aod without hesitation took charge and told us exactly what he would do, and he offered to remove the tire, use his personal car to drive to the repair shop and have it fixed and then bring it back and put the tire on. It was a much better plan than mine so i happily accepted, Ms. Batt was also kind enought to ask reception for a late checkout so we could wait in our rooms till the tire was returned. We waited not more than an hour and Mr. Aod came back with the fixed tired and had already changed it. We paid the repair fee which he had a receipt for and were so thankful to him and he didn't want any gratuity. This was five star service i never expected and want to thank the hotel for taking such good care of us even if we were already checking out. Rest assured if you stay here the staff will assist you where they can, great team overall. Photo of how helpless i was.
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Date of stay: July 2020
Location
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2 Helpful votes
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Response from Meeporn oeawpanich, Marketing at Ibis Styles Phuket City
Responded 24 Aug 2020
Dear Khun BBigote, Thank you so much your kind comments regarding your stay at the ibis Styles Phuket City, it is always a pleasure to receive positive feedback! We have shared your comments with our team, especially with Khun Aod and Khun Bat, and they were very happy to read it. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you for choosing ibis Styles Phuket City and we hope to have the pleasure of welcoming you back soon! Sincerely, Guest Relations Team
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Ruangsak R wrote a review Apr 2020
Bangkok, Thailand328 contributions82 helpful votes
+1
i got back to this hotel again but a bit late night in early of March 2020. my check-in was a bit fast as Accor plus member. my room was prepared and air-con already opened. nice set up for welcome back and some welcome snacks. i didn't have a chance to take a welcome drink. bed is nice but i didn't have too many hours to sleep there. my check out was fast in early of the next day. location is good as in the middle of phuket old town for traveler who would like to explore in old town. in front of hotel is a fresh market, so it is easy for you to find a food whole day whole night. 7-11 and family mart are next to it. total is good location for shopping, eating in phuket old town.
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Date of stay: March 2020
Rooms
Location
Service
Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$39 - US$50 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketPhuket Town
NUMBER OF ROOMS
137
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Frequently Asked Questions about Ibis Styles Phuket City
Which popular attractions are close to Ibis Styles Phuket City?
Nearby attractions include Robinsons Department Store (0.03 km), Music Matter (0.2 km), and Expo market (0.3 km).
What are some of the property amenities at Ibis Styles Phuket City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ibis Styles Phuket City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Styles Phuket City?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Ibis Styles Phuket City?
Yes, free parking is available to guests.
What are some restaurants close to Ibis Styles Phuket City?
Conveniently located restaurants include La Gaetana, Mee Ton Poe, and Uptown Restaurant.
Are there opportunities to exercise at Ibis Styles Phuket City?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Ibis Styles Phuket City have an airport shuttle?
Yes, Ibis Styles Phuket City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ibis Styles Phuket City?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis Styles Phuket City?
The staff speaks multiple languages, including English and Thai.
Is Ibis Styles Phuket City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.