Pullman Phuket Karon Beach Resort

Pullman Phuket Karon Beach Resort

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Traveller (5592)
Room & Suite (1312)
Pullman Phuket Arcadia Karon Beach Resort
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About

4.0
#6 of 44 resorts in Karon
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
An idyllic destination for a truly unforgettable beach getaway. Connect with the natural beauty of Phuket amidst 75 acres of tropical gardens and absolute Andaman Sea views. Pullman Phuket Karon Beach Resort offers a breath of fresh air in the peaceful precinct of Karon Beach – a less crowded stretch of sandy beach with crystal clear waters and warm weather all year round. This Phuket resort is sprawled across lush landscaped gardens, immersing guests in the local flora and fauna of southern Thailand. With views across Karon Beach, 8 restaurants & bars, Pullman Spa, and plenty of exciting fitness concepts and a range of kid’s activities to choose from, you can stay on track and stay inspired while away from home. The Karon Beach resort boasts 662 contemporary rooms and suites, each designed to provide guests with beach bliss. Choose from a diverse selection of rooms to suit family travel, a romantic escape, or an extended getaway in Phuket. Starting from a spacious 44 sqm Superior Room with garden or sea views to a luxurious 170sqm Presidential Suite.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Game room
Squash
Tennis court
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Business
Lake View
Languages Spoken
English, Chinese, Filipino, Hindi and 2 more
Hotel links
Special Rate:Stay Longer, Save More

Location

333 Patak Road, Karon, Phuket 83100 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 75 out of 100
75
Phuket Intl Airport
30.5 km
See all flights
4,834Reviews222Q+A100Room tips
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Detailed Reviews
VANESSA B wrote a review Aug 2023
Port Macquarie, Australia28 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The Pullman resort has everything you need for a great holiday. It’s clean & the staff are very friendly. There are 3 great swimming pools to choose from & it’s right at the beach.
The rooms are kept beautifully cleaned by the lovely Dee Die. I’ve never smelt sheets that smell sooo good.
We also Di a great cooking class in the Thai restaurant.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ajay Sampige, General Manager at Pullman Phuket Karon Beach Resort
Responded 21 Aug 2023
Dear VANESSAB838, Thank you for taking a moment to share your experience after your stay at the Pullman Phuket Arcadia Karon Beach Resort. I was delighted to note that you enjoyed your overall experience while staying with us. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back to the Pullman Phuket Arcadia Karon Beach Resort in the nearest future. Best regards, Ajay Sampige General Manager Pullman Phuket Arcadia Karon Beach Resort.
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Walid E wrote a review Jan 2020
5 contributions5 helpful votes
5.0 of 5 bubbles
Hotel location is amazing if you are looking for peace of mind and a little seclusion. Still near to some night markets in Karon and the beach is less crowded than the one in Patong and extremely clean and sandy (not rocky).
The hotel facilities are well kept and the staff is super friendly with a smile on their faces all the time. Shuttle bus within the hotel premises is readily available (it drops you off to other sections of the hotel or to the welcome lobby to grab a taxi or for being picked up by the transportation offered by tour companies).
The food quality is very good. The hotel has 5 swimming pools spread along the premises with lush gardens. There is also a kids club, spa and fitness center.
It is a bit on the high spectrum when it comes to accomodation prices, but you get what you pay for.
I booked a room with twin beds and additional bed for 8 nights. The room was a bit compact however it had a balcony which overlooked the ocean and the view was simply amazing.
An unforgetable experience.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 7 Jan 2020
Dear WalidE59, Thank you very much for your generous review and for sharing your stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. I am greatly delighted that you are impressed with your stay experience as well as with the facilities and services that we offer. It is also very wonderful to hear that you enjoyed with the peaceful greenery, landscaping, and the Karon beach which is extremely clean, clear water and sandy, and along to element of this resort that contributed to make your stay ‘Unforgetable’ experience. Thank you very much. The sentiment of your compliments of our ‘Hospitality’ will be certainly shared to the team which will definitely serve as an encouragement for everyone to continue doing a job well done! WalidE59, it was a great pleasure to have you stay with us, and we thank you very much once again for your great positive feedback, we most certain do look forward to welcoming you back “Home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape and the Karon beach which we very proud of. Wish you safe travels home, and a wonderful stay again at our resort. Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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souths123 wrote a review Mar 2020
Sydney, Australia1,295 contribution48 helpful votes
4.0 of 5 bubbles
Location was fairly good. Very large resort. Takes a while to work out how to navigate it, so keep the map with you. Executive club was fairly good, felt a bit left out because we weren't regulars....first time I have felt a bit alienated in an Executive Lounge. Breakfast overall was good in both areas. Cappuccinos in the executive lounge are pretty cold, so I just had them in the normal breakfast area, Salt. Bed was very hard, even with a couple of toppers on it (pretty much like thin quilts) Suite was good size. We had to mention about timing of cleaning the rooms as they were beginning to do them around 4.30pm, even though they had been cleaning rooms near our since breakfast, somehow ours would not be done until really late and it made it hard to get ready to go to drinks in the evening as you never knew when they were going to knock on the door and come in to clean. Some of the pools weren't cleaned all that well because there were trees nearby, so lots of leaves etc floating in the water.....the two pools near Lotus Wing are very cold. They should prob get better umbrellas (larger and darker) to shade better, as you would still get burnt sitting under them. Would we stay again, not sure. Some people have been staying there for years and are really loyal to the brand. I stayed for a change and because I got a good deal at the time.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, Front Office Manager at Pullman Phuket Karon Beach Resort
Responded 17 Mar 2020
Dear souths123, Thank you very much for your recent stay and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa. While I am glad that you generally enjoyed what our resort has to offer, as that you find the location was fairly good, a very large resort. However, thank you for your detailed feedback on some areas which need to be more attention and improvement, please rest assure that I will be certainly shared with the concerned so that we are aware of your appreciation and constructive suggestions. I would like to convey my sincere apologies for the inconvenience that you encountered during the stay. Thank you for your attention, in regards to our mattress was very hard. While adding our mattress topers, this normally will work out and make it more comfortable. But having said that, we seldom get those requests from our guests. souths123, it has been a pleasure to have you stay with us. We thank you very much once again for your candid feedback the essence of which will enable us to monitor and improve our standards, we most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again in the near future. I wish you safe travels home and with kind regards, Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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simonshat wrote a review Jan 2020
Chicago, Illinois10 contributions5 helpful votes
+1
5.0 of 5 bubbles
This was a fantastic stay from start to finish for us. Immediately at check in, the gm Markus came over to introduce himself and went above and beyond in recognizing our lifetime diamond status with Hilton. He pointed out our over 880 stays and said it certainly stood out on the check in list lol. Markus took the time to do our check-in himself and we had cold towels and delicious drinks during the process. I booked the 5 night stay on points and although we were unable to get an upgrade to a suite, Markus had us in a top floor ocean room which was amazing and had breathtaking views. We also had access to the lounge as diamond members where a delicious breakfast buffet and made to order egg dishes were served. Along with an evening happy hour with a gray rotating spread for a pre-dinner snack and cocktail. The staff in the lounge were absolutely fantastic, memorizing our preferred seating location and drink orders by the second day of our stay.
The resort layout is quite expansive and has everything you need should you not want to venture out. I recommend walking around and checking out local shops and eateries both in and out of the resort.
The rooms were cleaned multiple times a day and with extreme care. Turn down service was provided and excellent. All our requests were promptly handled and we really could not have asked for more from this property. Everything is pretty well thought out and runs like a well oiled machine. We will definitely be back!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 14 Jan 2020
Dear Simon, Thank you very much for your most generous review and for sharing your great stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. Thank you for your loyalty as a Hilton Diamond Lifetime Member, and also very nice meeting you too. My team and I are very delighted to know that your 5 nights stay at our resort was really enjoyed your overall stay, with the most capturing to your positive impression is our ‘Warmth of Hospitality’ , with special mention to our service and food in the Panorama Lounge that contributed to make your stay experience. Please be assured that I will take the liberty of forwarding your feedback impression to all of our Team Members, as I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, which would prompt you to “We will definitely be back!”. Thank you very much. Simon, it was a great pleasure to have you stay with us, and we thank you very much once again for your great review feedback, we most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again in the near future. Wish you safe travels home, and hope we can meet again. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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TheCamMan wrote a review Jan 2020
Saratoga Springs, Utah80 contributions73 helpful votes
5.0 of 5 bubbles
My Family (of 6) really enjoyed the Hilton Phuket Arcadia Resort and Spa.

It is a very large resort. So big that you have to take a trolley from the front gate to the hotel (which gets a little old after a few days)

The hotel has a beautiful lobby that really sets the atmosphere for this hotel. The check-in staff were excellent. The gentleman that checked us in, actually escorted my family up to our rooms and made sure our luggage was accounted for and asked if he could make any arrangements for us. What a great start to a great stay at this hotel! We used the staff multiple times to arrange taxis and tours. Super helpful!

The rooms are very nice and clean, and we had a perfect view of the ocean. The bathroom is large and well stocked. The beds are comfortable, but the pillows were too big. The furnishig were modern and new. The staff made sure that our rooms were all right next to each other (3 rooms for our family of 6). That was much appreciated!

Breakfast in the morning at the Sails Restaurant was good, and the staff were very nice and accommodating. They even made us a box breakfast for a very early excursion we had planned. We ordered it the night before.

The only other time we ate at the hotel was also at the Sails Restaurant for their Evening Seafood Buffet. (If I remember correctly this is on Saturday nights.) This was the only disappointment we experienced at the hotel. After looking over the small assortment of seafood that was actually offered, my family just wanted to leave and go for dinner somewhere else. We did.

There is a nice lounge and bar just off the lobby that had live music each night. The entertainment did a nice job. There are some nice shops around the resort. We bought a beautiful tapestry from a rug store, but the salesman was way too aggressive in trying to get us to buy additional rugs.

Note for HH members - I love that this facility actually goes the extra mile for Hilton Honors members. I had gold status and they really went out of their way to make sure our experience there was a memorable one.

Our family’s favorite part was watching the storms roll in from the safety of our room decks. They came in the evenings and we would watch the amazing lightning displays. They aren’t as fun when you are outside shopping at the markets =)

We really enjoyed our stay at this hotel and we will definitely use them again the next time we are in Phuket.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Higher floors have better views.of the ocean.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 12 Jan 2020
Dear TheCamMan, Thank you very much for your generous review and for sharing your stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. It was a pleasure reading thorough your feedback comment. My team and I are very pleased to know that you have had a pleasant stay with the benefit of Hilton Gold Member that make you and your family feel more convenience and joyful during the stay at our resort, as that you were a great experience as from the check in through the whole stay, and along to the joyful time of a room with the perfect view of the Andaman sea view, the breakfast in the Sails restaurant was good, your also have a nice time in the bar with live music next to the hotel lobby, and along to other element of resort that contributed to make your 5 wonderful days stay experience which would prompt you to ‘We really enjoyed our stay at this hotel and we will definitely use them again the next time we are in Phuket’. Thank you very much. We have taken note on your disappointment on the theme night Seafood buffet, please rest assure that your feedback details will be taken with the team for prompt review and improvement. I do apologize once again for the inconvenience that you had. TheCamMan, it has been a great pleasure to have you stay with us, and thank you very much once again for your review feedback, we most certain do look forward to welcoming you home again in the near future. I wish you safe travels home, and hope we can meet again. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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John B wrote a review Feb 2020
Ottawa, Canada60 contributions73 helpful votes
5.0 of 5 bubbles
This is our second stay at the Arcadia and we enjoyed it even more than the first time. We were very well treated as Diamond members with an upgraded room on the 12th floor, a beautiful “welcome back” sign in flowers on the bed, a vase of flowers, chocolates and fruit and a big diamond on our breakfast table which ensured the cafe lattes and fresh juice kept flowing. The ladies who cleaned our room were fantastic, organizing my cosmetics, adding a little rack on the balcony to dry bathing suits, and keeping our room well stocked with towels and toiletries. The grounds are well maintained with beautiful flowers and trees. Our only little negative is the need to pay for alcoholic beverages in the Executive Lounge, which wasn’t the case on our previous visit. We aren’t big drinkers by any means but were disappointed at this change which seemed to us like a lowering of Hilton standards. We’d definitely stay at the Arcadia again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 5 Feb 2020
Dear John, Thank you very much for your generous review and for sharing your great experience at our resort, Hilton Phuket Arcadia Resort & Spa. Thank you for your loyalty as a Hilton Diamond member, and your kind noted that ‘We’d definitely stay at the Arcadia again’. It was also a pleasure meeting you too. My team and I are very true pleasure to know that you were enjoying and have a wonderful of your second stay at our resort in term of product & service levels and especially the benefits of being a Hilton Diamond Member, as that you found a welcome home preparation, the room upgrade on the top floor, the fantastic of room cleaning service, and along to the grounds and well maintained with greenery landscape around the resort. I will most certainly share your appreciation feedback with the team which will definitely serve as an encouragement for everyone to continue doing a job well done. Thank you for your comments on the alcoholic beverages served in the Lounge, which we do provide on complimentary basis, but let me review the premium brands selection which are available at request and with a supplementary charge. John, it has been a great pleasure to have you stay with us, and thank you very much once again for your great feedback, we most certain do look forward to welcoming you home again soon. I wish you safe travels home, and hope we can meet again. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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ShaneKing wrote a review Mar 2020
Sydney, Australia14 contributions43 helpful votes
5.0 of 5 bubbles
I rarely bother to write reviews here but this hotel was so good I felt compelled to do so. Where to start...
ALL of the staff here are so lovely. They are serene, graceful and could not be more helpful. WORLD CLASS service.
I have been to 5 star hotels all over the world and I can tell you that the housekeeping staff are the best! Every day our rooms was cleaned immaculately. It was the little things that counted. Hanging up our washing outside on the balcony to dry, laying little cotton sheets of cloth next to our basin and neatly laying out our toiletries.
The restaurant staff were so welcoming every day and the experience you have from the second you enter is superb. The staff making the omelettes took pride in how they made them, and boy were they terrific - so delicately shaped in the pan.
Food quality was exceptional at all restaurants. Breakfast, lunch and dinner were all amazing.
The pool staff could not be more helpful, coming around and serving drinks right by the pool.
The spa staff were exceptional, professional and offered a wonderful service. The cold lychee drink before the massage and the honey and ginger tea afterwards were classy.
I want to congratulate this hotel for being a truly outstanding world class hotel, for its amenities but more importantly, it’s staff. AMAZING
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, Front Office Manager at Pullman Phuket Karon Beach Resort
Responded 17 Mar 2020
Dear ShaneKing, Thank you very much for your most generous review and for sharing your stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. Thank you for your kind noted that ‘Amazed and delighted. Best hotel ever’. My team and I are very delighted to read your review feedback about your recent stay capturing to your positive impression during stay with us and along to our “Warmth of Hospitality” that contributed to making your stay experience. Thank you very much. The sentiment of your compliments of our service and hospitality will be certainly shared to the team which will definitely serve as an encouragement for everyone to continue doing a job well done! ShaneKing, it was a great pleasure to have you stay with us, and we thank you very much once again for your great positive feedback, we most certain do look forward to welcoming you back “Home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape and the Karon beach which we very proud of. Wish you safe travels home, and a wonderful stay again at our resort. Saisamorn Sithipluk Front Office Manager Hilton Phuket Arcadia Resort & Spa
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Aris Platsoukas wrote a review Feb 2022
Aberdeen, United Kingdom78 contributions13 helpful votes
+1
4.0 of 5 bubbles
Generally a good hotel with many amenities!

Pros are that it's very near to some good food places at karon beach, about 10mins walking. The beach is awesome and very clean with a lifeguard at watch while some watersports activities also take place. The room with the seaview had stunning sunset landscapes! Kitchens seemed very clean and food was always freshly prepared with local ingredients.

On the cons side the breakfast although plentiful was always full of people, making it very overcrowded at almost any time after 8.30 and with pool tables constantly occupied. At arrival the reception kept us at least 45mins filling out paperwork without offering any water, tea or something after our 15hour flight, while the dine-in mandatory service (until pcr tests are out) was charged! The beach doesn't have sunbeds or umbrellas thus making it inaccessible during the afternoon scorching sun. Lastly, hotel food and drinks prices are leaning to the extreme if you think that for a 10min walk you get the same quality of fried rice for 100-150 baht.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Elephant riding tours are practically a torture as they beat and underfeed the elephants. Support...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilton Phuket, Other at Pullman Phuket Karon Beach Resort
Responded 13 Feb 2022
Dear Arispltk, Thank you very much for your recent stay and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa. While I am glad that you generally enjoyed what our resort has to offer, as that you find the location, the beach is awesome and very clean, the room with the seaview and stunning sunset, and food was always fresh. However, thank you for your detailed feedback on some areas which need to be more attention and improvement, please rest assure that I will be certainly shared with the concerned so that we are aware of your appreciation and constructive suggestions. I would like to convey my sincere apologies for the inconvenience that you encountered during the arrival in regards to the process of pandemic protocol. Thank you for your attention, in regards to your beach experience. Unfortunately the beach is defined as a “public beach”. The hotel has to comply with the local authorities rules, so that we can only set up all the sun lounges/umbrellas at our swimming pools. But towards the left and right of the beach, just a few hundred meters away, there are some sun benches with umbrellas and managed by an outside vendor. It has been a pleasure to have you stay with us. We thank you very much once again for your candid feedback the essence of which will enable us to monitor and improve our standards, we most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again in the near future. I wish you safe travels home and with kind regards, Oriol Marquez General Manager Hilton Phuket Arcadia Resort & Spa
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Meerkat2006 wrote a review Jan 2020
Milan, Italy66 contributions77 helpful votes
+1
5.0 of 5 bubbles
Set well back from the road that separates the hotel from the beach, all other hotels are on the road edge, they must experience road noise all day/night!!

Fantastic grounds, great choice of swimming pools, different breakfast locations which make you feel as though you aren’t in a resort. And, a choice of different restaurants and bars for evening meals and drinks.

Hilton status members, I.e gold and diamond receive additional privileges whilst onsite.

Would suggest anyone coming to Karon beach stays here and they won’t be disappointed, be sure and get a sea view room in the middle of the upper floors, Section D (Lotus suite) on the 9th floor upwards have unspoilt sea views and set far back from the main road!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 9 Jan 2020
Dear Meerkat2006, Thank you very much for your generous review and for sharing your stay experience at our resort, Hilton Phuket Arcadia Resort & Spa. Thank you for your kind notes to suggest and recommend other to coming to stay at our resort. I am very delighted to read your review feedback about your recent stay and glad to know that you found the best place on Karon beach with a peaceful environment, the fantastic grounds & lush gardens all over the resort, the great choice of 5 swimming pools in total, the choices of different restaurants and bars location, and along to other elements of resort that contributed that to make your stay experience. It has been a great pleasure to have you stay with us. Meerkat2006, thank you very much once again for your generous feedback. We most certain do look forward to welcoming you back again to the Hilton Phuket Arcadia Resort & Spa in the near future. I wish you safe travels home and hope we can meet again. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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SportsmomMichigan wrote a review Jan 2020
Saint Clair, Michigan526 contributions189 helpful votes
+1
5.0 of 5 bubbles
This Hilton property is one of the most beautiful resorts we have stayed at. It’s quite large and a trolley will take you to various locations on the property.

We arrived at Phuket airport and there was a little confusion about our transfer to the hotel. I pulled up the email confirmation and we figured it out. The van was very comfortable and had WiFi. They had cool jasmine infused wash cloths and bottles of water for us.

Check in went smoothly and we had our rooms by 12:30. It was a pleasant surprise to be able to get settler in early.

We checked out the Panorama Lounge (my husband is a Diamond member). What an amazing view of the beach! We really only used this lounge to grab a soft drink once in a while. We were so busy!

We had lunch by the pool and saw a peacock strutting around the area. There were many cats in the foliage in this area too.

The beach area is beautiful and there is a security guard helps you to cross the road. There are lots of restaurants and little stores within walking distance. Tuk tuks and taxi stands outside the entrance also. Barter with the tuk tuks for a better price.

Our rooms were spacious and clean. Slippers, two bottles of water and coffee/tea was provided for you. Loved the balcony and comfy couch to sit on. The bed was very comfortable also.

The pool’s beach bar had a happy hour from 5:00-6:00 every day. Buy one get one free. The bar in the lobby had the same deal 6:00-7:00 pm every day also. The staff were wonderful.

We had a delicious breakfast buffet included because of our Diamond status. There were so many options. Very nice meal by the pool.

The staff are amazing here. Friendly and helpful to us all. We each had a box of chocolates and a plate of fruit delivered to our rooms. This was very nice.

We plan on visiting again!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonPhuketArcadia, General Manager at Pullman Phuket Karon Beach Resort
Responded 2 Jan 2020
Dear SportsmomMichigan, Thank you very much for your recent stay and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa. Thank you for your loyalty as a Hilton Diamond member, and your kind noted that ‘We plan on visiting again!’. My team and I are very true pleasure to know that you both were enjoying your overall stay at our resort in term of product & service levels and the benefits of being a Hilton Diamond Member, and all along to other element of resort that contributed to make you stay experience. The sentiment of your compliments the way of our “Warmth of Hospitality” will be certainly shared to all of our Team Members, and I am very sure that your feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services and tailor our offer to better meet with the changing expectations of our discerning travelers, which would prompt you to “We plan on visiting again!”. We also taken noted that you have impressed with our in-house peacocks as well. Thank you very much. It was a great pleasure to have you stay with us, and we thank you very much once again for your great positive feedback, we most certain do look forward to welcoming you back “Home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape, Peacocks and the Karon beach which we very proud of. Wish you safe travels home, and a wonderful stay again at our resort. Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Answer from Stay698269
Telford, United Kingdom136 contributions37 helpful votes
I’m unsure if it’s renovated but the room I stayed in was very beautiful even though a little old
Answer from Stay698269
Telford, United Kingdom136 contributions37 helpful votes
Hi I booked a junior suite but in the ocean view part I think the garden view rooms are attached to the main complex from what I could see the building looks directly over the garden
Toni K asked a question Oct 2022
Do the rooms have USB ports
Answer from colin c
North Sydney, Australia48 contributions31 helpful votes
No ports
AMIT SIDANA wrote a tip 8 Jun
Mumbai, India9 contributions
5.0 of 5 bubbles
"Please try the food within hotel as the food quality is amazing and the cost is almost the same!! "
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Michelle W wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"The older rooms in Builing B had ants. Unfortunately, I had to be moved. The second room was upgraded and amazingly no ants. "
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Vasudev B S wrote a tip May 2024
Bengaluru, India47 contributions28 helpful votes
4.0 of 5 bubbles
"The rooms with the lagoon view are good."
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TANAKAWEE T wrote a tip May 2024
Bangkok, Thailand990 contributions108 helpful votes
5.0 of 5 bubbles
"You can use Phuket Smart Bus direct from Phuket Aitport"
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Rupalmeghani wrote a tip Apr 2024
Singapore, Singapore33 contributions54 helpful votes
3.0 of 5 bubbles
"Check location, quite far from airport. Of early morning flight."
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PRICE RANGE
HK$773 - HK$930 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phuket arcadia hotel karon, hilton phuket arcadia resort and spa, phuket hilton
FORMERLY KNOWN AS
Hilton Phuket Arcadia Resort & Spa
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
662
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PULLMAN PHUKET KARON BEACH RESORT HK$813 (H̶K̶$̶8̶8̶3̶) - Updated 2024

Frequently Asked Questions about Pullman Phuket Karon Beach Resort
Which popular attractions are close to Pullman Phuket Karon Beach Resort?
Nearby attractions include Dueno (0.5 km), John Collection (0.5 km), and J.Pal Tailors (0.3 km).
What are some of the property amenities at Pullman Phuket Karon Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Phuket Karon Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Phuket Karon Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Phuket Karon Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pullman Phuket Karon Beach Resort?
Conveniently located restaurants include Ciao Pizza & Grill, Sala Bua Restaurant Karon, and Baan Sailom Restaurant.
Are there opportunities to exercise at Pullman Phuket Karon Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Phuket Karon Beach Resort have airport transportation?
Yes, Pullman Phuket Karon Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Phuket Karon Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Phuket Karon Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Phuket Karon Beach Resort?
The staff speaks multiple languages, including English, Chinese, Hindi, Thai, Indonesian, and Filipino.
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