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Novotel Monterrey Valle

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Ave Lazaro Cardenas 3000 Esq Dr Alt Valle Oriente, San Pedro Garza Garcia, Monterrey 66269 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (157)
Room & Suite (39)
Dining (24)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regular temperature checks for staff
  • 24-hour minimum vacancy between guests
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Monterrey Valle
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 19 hotels in San Pedro Garza Garcia
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Hotel Novotel Monterrey Valle is a 4 star, located in the vibrant financial district of Valle Oriente, close to shopping centres, parks, restaurants and within easy reach of Mariano Escobedo International Airport. This hotel offers 238 modern and comfortable rooms, a restaurant, a bar, fitness centre, 8 conference rooms, wireless internet access and is ideally suited for business, seminars and social events. Take a break or enjoy a family weekend and enjoy the largest swimming pool in Monterrey.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Car hire
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
62Restaurantswithin 1 km
7Attractionswithin 1 km
396Reviews3Q+A15Room tips
Traveller rating
  • 74
  • 128
  • 105
  • 41
  • 48
Time of year
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Popular mentions
Mauro Oliveira wrote a review Nov 2020
2 contributions
I stay in this hotel for an entire month and I appreciate a lot. The staff is very friendly, specially Obed who works in the restaurant and also Gabriela ursua that helped me to find a lab to make a PCR-COVID-19 test. Thanks a lot
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Date of stay: November 2020Trip type: Travelled on business
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Response from Estibaliz Balleza, Other at Novotel Monterrey Valle
Responded 23 Nov 2020
We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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rafael s wrote a review Jan 2020
9 contributions2 helpful votes
I am very impressed with the service in this Hotel, Hotel Novotel Monterrey Valle Every time is UNIQUE.. starting with the valet parking, the bell boy and the front desk/receptionist people to the house keeping and restaurant. I wish I can get that level of "Customer Service" here in Dallas. Special Thanks to the manager Guy and restaurant server Gaby We are planing to stay at Hotel Novotel Monterrey Valle pretty soon. The best of the best.
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Date of stay: January 2020
Value
Location
Service
Room Tip: Floor 10-15
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Response from Estibaliz B, Front Office Manager at Novotel Monterrey Valle
Responded 4 Feb 2020
We appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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Pathfinder788425 wrote a review Jan 2020
2 contributions4 helpful votes
I am frequent traveler. I used to stay here because was in a good location and is a pet friendly hotel (just the room). Unfortunately the service is very poor, the rooms are very basic/dirty and old. People used to be friendly and now they dont care. Very bad experience on the room, old and dirty. Bad experience on the bar and I forgot my headphones on the room and manager of the hotel Guy Candusso seems like he doesnt care about it. He follow his protocol and that it. It looks more like a cheap hotel more than a international hotel.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: avoid the hotel
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Response from Estibaliz B, Front Office Manager at Novotel Monterrey Valle
Responded 4 Feb 2020
All the guest comments are very important to us and we will take the necessary action to improve our services and decisions into the parameters policies.
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Guillermo C wrote a review Jul 2019
Katy, Texas7 contributions3 helpful votes
The only reason I stayed here is because they are pet friendly, otherwise I will not even look at them. The rooms are old and the room had long hairs from someone else. Check In personnel not very friendly. Waiters at the restaurant seemed not willing to work.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Estibaliz B, Front Office Manager at Novotel Monterrey Valle
Responded 21 Jul 2019
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience.
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Giovanna M wrote a review Apr 2019
Bogota, Colombia33 contributions1 helpful vote
Its a nice hotel with plenty of space in the rooms. I also tried the restaurant and the Enchiladas were really good. Good for business trips. Nearby there is a mall with good restaurants where you can have a nice dinner
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Date of stay: April 2019Trip type: Travelled on business
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Response from Estibaliz B, Front Office Manager at Novotel Monterrey Valle
Responded 29 Apr 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
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PRICE RANGE
US$71 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel monterrey valle hotel san pedro garza garcia, novotel nuevo leon, novotel hotel monterrey valle, nuevo león novotel
LOCATION
MexicoNorthern MexicoNuevo LeonMonterreySan Pedro Garza Garcia
NUMBER OF ROOMS
238
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Frequently Asked Questions about Novotel Monterrey Valle
Which popular attractions are close to Novotel Monterrey Valle?
Nearby attractions include Plaza Fiesta San Agustin (1.1 km), Metropolitan Center (0.6 km), and Mulligan's Mty (0.6 km).
What are some of the property amenities at Novotel Monterrey Valle?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Novotel Monterrey Valle?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Monterrey Valle?
Yes, parking is available to guests.
What are some restaurants close to Novotel Monterrey Valle?
Conveniently located restaurants include Cenacolo San Pedro, La Torrada, and Los Hidalgos.
Are there opportunities to exercise at Novotel Monterrey Valle?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Novotel Monterrey Valle?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Monterrey Valle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Monterrey Valle?
Many travellers enjoy visiting Antiguo Palacio Federal (3.4 km).
Is Novotel Monterrey Valle accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.