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Hotel Ibis Monterrey Valle

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Av Lazaro Cardenas 3000 Esq. Dr. Alt., San Pedro Garza Garcia, Monterrey CP 66269 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (41)
Room & Suite (22)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regular temperature checks for staff
  • 24-hour minimum vacancy between guests
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Ibis Monterrey Valle
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 19 hotels in San Pedro Garza Garcia
Location
Cleanliness
Service
Value
The Ibis Monterrey Valle hotel is located in the San Pedro Garza Garcia financial district, not far from shopping centers, the Galerias Valle Oriente and the Plaza Fiesta San Agustin. The international airport is 30 min away. The hotel has 105 air-conditioned rooms, including 4 for disabled persons. Free Wifi Internet access. A restaurant, bar and swimming pool with a terrace are available to you. Delicious snacks available 24/ 7. Covered parking available for a small fee.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Babysitting
Car hire
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Paid internet
Restaurant
Breakfast buffet
Snack bar
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Spanish

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
62Restaurantswithin 1 km
7Attractionswithin 1 km
357Reviews5Q+A3Room tips
Traveller rating
  • 87
  • 103
  • 111
  • 28
  • 28
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Popular mentions
Ary Iturralde wrote a review Mar 2020
Playa del Carmen, Mexico5 contributions5 helpful votes
Excellent attention, very well located. Great Personal at the Reception. Big rooms, nice details. Amazing Plaza! They gave us a great room, nice view and great service. Taxis and Ubers are easy to arrive and bellboys are attended all the time.
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Date of stay: January 2020
1 Helpful vote
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Michael V wrote a review Feb 2020
Playa del Carmen, Mexico23 contributions9 helpful votes
Booked this property for 1 evening. Very basic room. No shower amenities. Just hand soap. Only bath towels. No wash clothes. Bed ok. Pillows not great. Did not have breakfast. Room was clean. No issues with staff. All very pleasant. Basically you get what you pay for.
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Beatriz V, General Manager at Hotel Ibis Monterrey Valle
Responded 12 Feb 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General
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aisaacmx wrote a review Nov 2019
Mexico City, Mexico28 contributions22 helpful votes
Good location, service, cleanliness. Normal rooms and mexican breakfast buffet. I appreciated that got complimentary water and fruits at the room instead of complimentary drink's cupons. Sleep quality could be a little disturbed due to parties on near park
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from Beatriz V, General Manager at Hotel Ibis Monterrey Valle
Responded 22 Nov 2019
Dear guest We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General
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JLSL wrote a review May 2019
1 contribution
Awful service and room conditions. Batbroom door could not be closed. More than 40 minutes to check in before 3 pm and after 3 pm .. lack of coordinarion for front desk staff — names for the reservarion not properly registered. Arrogant staff. 4 rooms were booked and half a day was extra charged for pne of the rooms just to be able to drop our luggage and eat something during 2 hours. I very much regret coming to this hotel. Avoid it if uou can
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Date of stay: May 2019Trip type: Travelled with family
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Response from Beatriz V, General Manager at Hotel Ibis Monterrey Valle
Responded 23 May 2019
Dear guest Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager
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John D wrote a review Oct 2018
Calgary, Alberta8 contributions
The few positives of this hotel is the good location. The service is plain and dry. It takes long time for the restaurant tables to been cleaned after a guest finished the meal, so even nobody is using the table, no one can sit there because the table is dirty. The quality of the maintenance in the hotel is poor, it seems to me that the hotel hires cheap contractors. Front desk employees look like they are not very enthusiast with their duties. No safe is available in the room. If your budget is limited, this hotel may be for you.
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Date of stay: September 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Beatriz V, General Manager at Hotel Ibis Monterrey Valle
Responded 12 Oct 2018
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Velázquez C. Gerente General
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Previous
PRICE RANGE
US$42 - US$68 (Based on Average Rates for a Standard Room)
LOCATION
MexicoNorthern MexicoNuevo LeonMonterreySan Pedro Garza Garcia
NUMBER OF ROOMS
105
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Frequently Asked Questions about Hotel Ibis Monterrey Valle
Which popular attractions are close to Hotel Ibis Monterrey Valle?
Nearby attractions include Plaza Fiesta San Agustin (1.1 km), Metropolitan Center (0.6 km), and Mulligan's Mty (0.6 km).
What are some of the property amenities at Hotel Ibis Monterrey Valle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Ibis Monterrey Valle?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hotel Ibis Monterrey Valle?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Ibis Monterrey Valle?
Conveniently located restaurants include Cenacolo San Pedro, La Torrada, and Los Hidalgos.
Are any cleaning services offered at Hotel Ibis Monterrey Valle?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Ibis Monterrey Valle?
Many travellers enjoy visiting Antiguo Palacio Federal (3.4 km).
Is Hotel Ibis Monterrey Valle accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.