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12840-1 Chikuniotsu, Otari-mura, Kitaazumi-gun 399-9422 Nagano Prefecture
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About
#3 of 41 hotels in Otari-mura
Location
Cleanliness
Service
Value
If you’re looking for an onsen hotel in Otari-mura, look no further than Hotel Hakuba Berghaus.
Guest rooms offer a refrigerator and air conditioning, and Hotel Hakuba Berghaus makes getting online easy as free wifi is available.
In addition, guests can enjoy a lounge during their visit. As an added convenience, there is free parking available to guests.
If you like Asian restaurants, Hotel Hakuba Berghaus is conveniently located near Soba-dokoro Furusato, Tsuganoyu, and Restaurant Jeunesse.
Plus, during your trip, don't forget to check out a historic site, such as Ushikata Inn.
The staff at Hotel Hakuba Berghaus looks forward to serving you during your upcoming visit.
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Room & Suite (54)54
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Hot bath
Bar / lounge
Baggage storage
Non-smoking hotel
Self-serve laundry
Restaurant
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Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Great View
Hotel links
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
15Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
12840-1 Chikuniotsu, Otari-mura, Kitaazumi-gun 399-9422 Nagano Prefecture
Name/address in local language
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26Reviews2Q+A0Room tips
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Popular mentions
It has the best location , the snow is in front of the hotel. It is possible to rent material in the hotel. The rooms are very big, with tatami . Breakfast and dinners are very very good Negative point is that they have public bath, there are no showers in the room.
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
This hotel is decidedly old school and right next to the Tsugaike ski slopes which makes it like a ski in and out. The rooms are huge with a separate sitting area designed in a traditional japanese style. The breakfast is also nice in a semi buffet Japanese style. What I didn't like was the lack of a lift which made carrying my huge luggage up 4 floors a challenge. The onsen is actually just a wooden hot tub without "real" onsen water.
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Date of stay: February 2020
Rooms
Location
Service
3 Helpful votes
Helpful
This small hotel has a friendly staff, really great rooms, fantastic view of the ski area, tasty dinner and lies just next to the slopes so you can ski in and out of the hotel. The small onsen is very nice, with baths both indoor and outdoor. To take a bath outdoor when snowing is fantastic. Good areas for keeping skis and drying you ski boots. I highly recommend it!
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Date of stay: January 2019Trip type: Travelled with friends
Value
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Sleep Quality
Helpful
Response from Passport820725, Front Desk Clerk at Hotel Hakuba Berghaus
Responded 12 Feb 2019
Dear Per411, Thank you for taking time to post a review on your recent stay with Hotel Hakuba Berghaus. We are delighted to hear that you had such a wonderful experience, and you found our staff to be friendly! We renovated all of rooms and pulic bath, so we are thrilled that you enjoyed our new room during your visit. In our hotel, there's a area to dry ski boots.We are plased to hear that you thought it's good. Thank you again for sharing a review of your recent stay, we hope to welcome you back for another ski vacation in the future! Sincerely yours, Makoto Tone Front desk clerk
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I am very happy with my stay at Berghaus. The ski-in ski-out location is so convenient. And, you can rent the ski equipment directly from the hotel. Remember to buy discounted lift tickets from the hotel. It saves you quite a bit if you plan to ski for a few days. I love the spacious room with the view of the slope. Bed is very big and comfortable. The in-house onsen though small is adequate. There is also a spa with a very good masseur. My husband and I stayed for 5 nights. We booked half board, and the weakest area of Berghaus is the food. The buffet breakfast spread is a little short, boring and stays same. For dinner, there is only 3 sets of menu, which means if you stay 4 nights or more, it gets repeated. I wish it has a more interesting kitchen and that would make this place perfect. I paid ¥25,920/night for 2ppl half board. Ski rental ¥2,700/ whole day. Lift ticket at the reception is ¥4,500 instead of ¥5,100 at the ticket office. …
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Date of stay: March 2018Trip type: Travelled as a couple
Helpful
Response from Passport820725, Front desk clerk at Hotel Hakuba Berghaus
Responded 31 Jan 2019
Dear Seok Ting C, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback, both positive and constructive. We are so pleased to hear that you had a great vacation in the ski resorts and enjoyed the facilities in the hotel - in particular spa with a masseur! Please do accept our sincere apologies you had concerns with the variety of food- we will be sure to relay your comments back with our Executive Team to keep in mind for future changes and renovations. Thank you once again for choosing Hakuba Berghaus! We look forward to welcoming you back for another incredible stay in Whistler in the near future! Sincerely, Makoto Tone Front desk clerk
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+1
Our nice stay at Berg House! Friendly front desk service and great room cleaning service! The room was very comfortable and clean, the onsen was not big, but it was enough for use! The Berg House sell lift ticket and they have a ski rental service, the price was very acceptable! We booked the dinner at last night, the dinner was delicious. Keep going, we will be back!
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Date of stay: March 2017Trip type: Travelled as a couple
Helpful
Response from Passport820725, Front desk clerk at Hotel Hakuba Berghaus
Responded 31 Jan 2019
Dear Mouriska, Thank you for you taking the time to share a review on your stay with Hakuba Berghaus. We are delighted to hear that you had such a wonderful experience, and you found our team to be so helpful! We are so thrilled that you enjoyed our dinner! Thank you for choosing Hakuba Berghaus, and we hope to welcome you back in the future! Sincerely, Makoto Tone Front desk clerk
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PRICE RANGE
US$119 - US$310 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunOtari-muraHakuba happou Onsen
NUMBER OF ROOMS
18
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Claim Your Listing Frequently Asked Questions about Hotel Hakuba Berghaus
Which popular attractions are close to Hotel Hakuba Berghaus?
Nearby attractions include Tsugaike Kogen Ski Resort (0.4 km), Tsugaike Kogen (0.4 km), and Hakuba Tsugaike Wow! (0.4 km).
What are some of the property amenities at Hotel Hakuba Berghaus?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Hakuba Berghaus?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Hakuba Berghaus?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Hakuba Berghaus?
Conveniently located restaurants include Cloche, Tampopo, and Tsuganoyu.
Are there any historical sites close to Hotel Hakuba Berghaus?
Many travellers enjoy visiting Ushikata Inn (1.3 km) and Aoni Shuraku (4.2 km).