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Hakuba Alps Hotel

12851 Chikuni Otsu Hakuba Norikura Kogen, Otari-mura, Kitaazumi-gun 399-9422 Nagano Prefecture
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (81)
Dining (18)
Room & Suite (15)


#9 of 41 hotels in Otari-mura

See why so many travellers make Hakuba Alps Hotel their onsen hotel of choice when visiting Otari-mura. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

The rooms offer air conditioning, a refrigerator, and a desk, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.

Hakuba Alps Hotel features 24 hour front desk, baggage storage, and a coffee shop. In addition, as a valued Hakuba Alps Hotel guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.

Close to Maki Village (2.8 mi), a popular Otari-mura landmark, Hakuba Alps Hotel is a great destination for tourists.

If you’re looking for an Asian restaurant, consider a visit to Soba-dokoro Furusato, Tsuganoyu, or Restaurant Jeunesse, which are all conveniently located a short distance from Hakuba Alps Hotel.

If you are interested in exploring Otari-mura, check out a , such as Maeyama Hyakutai Kannon.

We’re sure you’ll enjoy your stay at Hakuba Alps Hotel as you experience all of the things Otari-mura has to offer.

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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Public wifi
Coffee shop
Vending machine
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Hot spring bath
Ski In / Ski Out
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Great View
Languages Spoken
English, Japanese
71Reviews0Q+A0Room tips
Traveller rating
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Popular mentions
SGnomads09 wrote a review Jan 2020
Sydney, Australia22 contributions5 helpful votes
We stayed here as part of a Tripadeal Aus package and it was a classic - “you get what you pay” for experience. Hotel is definitely mid range but room sizes were ok. We stayed in a fusion Western / Japanese room with 2 singles and 2 futons on tatami mats which was fine. Smoking and smell of smoke was a bit of an issue as doors to the smoking room and karaoke lounge were left open most of the time.. so the whole place smelled. Hotel staff tried to help by offering us some scented spray and were friendly and accommodating enough (shout out to Otomo San who was very helpful through our whole trip) but the cigarette smell was bad. Being on the northern side of the valley, the hotel backs onto Hakuba Norikura Onsen and the trails were great for young ones and beginners and being ski in and out, was ideal. But you are bus rides from everything and other parts of the Valley like Happo, Tsugaike (next village) or Cortina Limited food but hotel breakfast buffet was ok but Japanese style with some mix of Western (croissants and sweet bread). We chose to eat Dinner at a local family run place instead (see other review) which was not far from hotel - walkable. Lunch at the Snow drops cafeteria outside the hotel was cheap and locally exceptional.. one of the positives. Our passes as part of the hotel deal was limited to Norikura and didn’t allow us to ski across to Cortina (fine print stuff - where as a normal Day pass should allow you to ski both of you bought it locally) or buy a Hakuba Valley pass which gives you access to all the resorts. In hindsight, we should’ve just invested in a Epic pass in Oz in 19/20 which would’ve gave us 5days skiing. Ski gear rental offered by the hotel was also pretty average with very old gear (I’m talking 10-15+ yrs old) and definitely not up to scratch if you’re expecting new-ish stuff.. we ended up organising our gear through another place in the Echoland village (see separate review) which was great. There is a luggage delivery service which was helpful to send our bags back to the airport without having to lug them around all over Japan and the trains. Hotel onsen was the saving grace and great to have it just “upstairs” after the end of the day and is segregated. All in all probably just ok.. but we stayed here for the “value” deal and local experience.
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Date of stay: January 2020Trip type: Travelled with family
Jack Smythe wrote a review May 2019
1 contribution2 helpful votes
We stayed at the Hakuba Alps hotel for 5 nights as part of a 2 week family snow holiday to Hakuba. The facilities and rooms are very good with ski-in and ski-out to a big variety of runs suitable for both beginners and advanced. The hotel is looking dated, but the staff were very kind and friendly, and it was a great set-up for our family. Hakuba Alps hotel is located at Hakuba Norikura ski resort, which is linked to Cortina. The combination of Norikura and Cortina was our favorite of all the ski resorts in Hakuba. There was also a lot of off-piste terrain, which I loved! Great place for a family ski trip.
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Date of stay: February 2019
Trip type: Travelled with family
2 Helpful votes
surftravel2016 wrote a review Apr 2017
Sydney, Australia129 contributions18 helpful votes
Awful hotel. Nothing at all like they advertise. No variety of restaurants just one awful expensive buffet. No other food available. No bar. No mini bar. No room service. No internet. The whole property including the rooms stink of cigerette smoke
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Date of stay: February 2017Trip type: Travelled with family
1 Helpful vote
712info wrote a review May 2016
Melbourne, Australia1 contribution1 helpful vote
We felt so welcome from the minute we arrived. I am always tentative heading off on a family holiday that everyone will get what they need. My husband needs untracked powder, I need lots of intermediate runs and lots of green runs for the kids. We got it! We all need to be warm and dry once inside and love onsen (hot baths). We got that too. The staff were very kind and on a first name basis with the kids. Meals for all tastes (and my youngest is fussy). Thanks for a wonderful time!
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Date of stay: January 2016
Trip type: Travelled with family
1 Helpful vote
JenD1971 wrote a review Apr 2016
Sydney, Australia1 contribution3 helpful votes
Went to Hakuba and stayed at the Alps Hotel with the family on a discount travel package we found online. Saw a couple of mixed reviews online, so wasn't sure what to expect. Not sure what the people who wrote negative reviews are on about as we had a great time. Best skiing we've ever had anywhere in the world! Sensational snow with a huge variety of runs from bigger to advanced immediately in front of and surrounding the hotel. I was able to hire a guide for a couple of days who took me out into the backcountry which was an incredible experience. My kids were able to join in lessons with Japanese kids who they then become friends with through the stay. The rooms are great. Well set-up, large and warm The buffet breakfast was huge and all bases covered. We tried the French restaurant one night and that was really impressive. The onsen (hot spring bath) looks out across the mountains and is a fantastic way to finish the day. We loved it all!
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Date of stay: February 2016
1 Helpful vote
US$141 - US$237 (Based on Average Rates for a Standard Room)
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunOtari-mura
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Frequently Asked Questions about Hakuba Alps Hotel
Which popular attractions are close to Hakuba Alps Hotel?
Nearby attractions include Hakuba (7.7 km), Hakuba Happoone Ski Resort (7.8 km), and Tsugaike Natural Park (5.7 km).
What are some of the property amenities at Hakuba Alps Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hakuba Alps Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Hakuba Alps Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hakuba Alps Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hakuba Alps Hotel?
Conveniently located restaurants include Mimi's Restaurant and Bar, Lucky Pete's Cafe and Bar, and Hummingbird.
Are there opportunities to exercise at Hakuba Alps Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Hakuba Alps Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Hakuba Alps Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hakuba Alps Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hakuba Alps Hotel?
Many travellers enjoy visiting Ushikata Inn (1.2 km) and Aoni Shuraku (5.1 km).