Big Bear Chalets

Big Bear Chalets

4682-5 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture

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About

4.5
#22 of 59 lodges in Hakuba-mura
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
5.0 of 5 bubbles
Value
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Good to know
HOTEL STYLE
Family
Languages Spoken
English, Japanese
Property amenities
Free parking
Free High Speed Internet (WiFi)
Ski rentals
Skiing
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
BBQ facilities
Non-smoking hotel
Room types
Family rooms

Location

4682-5 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Toyama Airport
58.4 km
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Matsumoto Airport
60.7 km
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7Reviews0Q+A2Room tips
Traveller rating
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Detailed Reviews
Nikki S wrote a review Jul 2020
Tokyo, Japan
4.0 of 5 bubbles
We had a great stay - 2 adults and 5 teen boys. Everything was provided - comfortable bedding, towels, washing machine. The kitchen was well stocked with plenty of dishware and cutlery, pots and pans. Comfortable living areas with space. Only downside was paying additional daily rate for a charcoal bbq. Fly screens on windows was a big plus! Plenty of ventilation with windows and fans and located under trees which helps keep the chalet cool enough in summer. Located on a Quiet lane.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hazel M wrote a review Jan 2016
Cairns
5.0 of 5 bubbles
As two families traveling together for our first visit to the Japanese Alps we were looking for a home-from-home and we found it at Big Bear Chalets. Darren is the go-to guy for pretty much everything and he provided a personalised service for our whole stay. We booked well in advance to get inter-connecting chalets, one per family of four. The chalets we stayed in had three queen sized beds; two in one bedroom and one in another. There were two toilets, one upstairs and one downstairs. The washer dryer was in the downstairs bathroom with a sink, shower and Japanese style bath. The Japanese bath takes a while to fill and has a heater recirculating system which makes for an onsen type experience - it was fabulous. The kitchen had several gadgets but we mainly used the hob, kettle, microwave, full sized fridge, toaster oven and dishwasher (drawer type). The chalet heating is powerful and effective. The TV had English language capability and usb and HDMI ports so the gadget and movie folk were happy. A really decent wifi service is included. The living room was furnished with a 6 seater dining table and two leather couches
Each chalet had a drying room for the snow gear. We used Darren's recommendation for hiring (I think it was Central Snow Sports) they did a pick up and delivery service door-to-door for our skis, poles, boots and goggles.
Darren does daily minibus trips into town: two morning runs for check out (0730 and 0930 I think) and a 1730 trip to the supermarket (what a voyage of discovery!). Darren also told us about the local bars, restaurants and onsens. His recommendations were spot on.
The chalets are very near the Happo One (500m) ski-lifts, but the bus stop is next door so we found that easier with all the gear. The bus stop is called Gakuto where the buses stop for Happo One, Hakuba 47, Goryu Imori, Iwatake, and Tsugaike. The resort buses are free for skiers and boarders, not for shopping. The Highland Shuttles are for shoppers at 500 yen. The night shuttle is for restaurant users etc, and isn't free.
The chalets are located near (as in 1-2 minute walk) the Mominoki Hotel Pub and Beach Bar for apres ski refreshment, and two Japanese restaurants (the Hummingbird is wonderful but advanced bookings are needed because it's so small and popular). There's a little bit of street chatter at closing time but you don't hear it when the triple glazed windows are shut.
Only constructive feedback I can give is that there is an odd window next to the upstairs toilet so we blocked it with cardboard for privacy.
In summary excellent location central to many amenities - the bus-stop was a blessing, with fantastic cheerful and friendly service provision by Darren and his team. Highly recommended for families and groups or anyone wanting a bit of space to chill after a hard day in the snow!
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Date of stay: December 2015
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Our chalets 2 and 3 were closest to the bus parking space for Darren's pick-ups
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul B wrote a review Jan 2019
Buderim, Australia
5.0 of 5 bubbles
Based on a recommendation from a friend, we booked a 2-bedroom Big Bear Chalet on the same dates as another family we were travelling with in January 2019. When we arrived, we found that our chalets were adjoining with a connecting door – which was perfect. For a family of 4 including two older teenagers, the 2-bed chalet had plenty of room. We had a queen size bed in our room – and our boys each had a queen-sized bed of their own in the large 2nd bedroom.

Our host, Darren was great with his communication from our initial booking in March 2018 through to our arrival. Our two families arrived together and Darren picked us up from the Happo Bus Station with all our gear. He then took the time to brief us on the amenities of our chalet and the services his team offered (including discount lift tickets to Happo-one, daily shopping shuttle, regular towel replacements and transport to restaurants not within walking distance).

As an Australian, Darren understands the priorities for Australians travelling with teenagers – like a functional kitchen, reliable appliances, drying room, good heating, smart TV and fast wi-fi. The relaxing private onsen in the chalet was just brilliant and a great way to relax after a day on the snow.

In the months leading up to our trip, Darren provided advice on the best options for ski/board hire, transport to & from Hakuba, restaurants, etc. For first time travellers to Japan and to Hakuba, Darren’s advice was really valuable and saved us hours in time trying to work out the best options. For the best restaurants (like Hummingbird), I suggest you book well in advance as they are booked months ahead.

The location is excellent – with a 5-10 minute walk to the Kokusai lift on Happo-one. Just across the road from our chalet, there was a bus stop for the various free shuttles to the other ski resorts like Iwatake, Hakuba 47 and Tsugaike Kogen. Darren provided timetables for the various shuttles to make it as easy as possible.

There are also many good quality restaurants within walking distance. We often had dinner in though as we preferred to just chill at “home” and watch Netflix after big days on the slopes.

Our stay at Big Bear Chalets was just brilliant really – and I don’t think we could have made a better choice for our accommodation on our first visit to Hakuba. Thanks to Darren and his team for all the great advice and for looking after us so well during our stay.
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Date of stay: January 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor G wrote a review Apr 2018
Cairns
5.0 of 5 bubbles
Really, there are only so many ways you can say excellent, fantastic, awesome, brilliant, and all the reviews written before have expressed precisely how good Big Bear Chalets & Apartments are. Darren's genuine hospitality and local knowledge are just the finishing touch to a superb accommodation complex. Ditto to what everyone else has said and THANK YOU for a wonderful ski holiday.
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Date of stay: March 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: We stayed in the apartments and the whole complex was great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Warrick B wrote a review Feb 2018
5.0 of 5 bubbles
Stayed in the 2 room challet in Feb and was hands down the best snow accomodation i've had. We only had 4 people but there would be more than enough room for 6 or 7 people. Darren and his team had excellent local knowledge and were happy to help out with anything we needed from resteraunt and bar reccomendations to in depth knowledge of the mountains for advice on the best slopes to board day-to-day. Also has a bus service daily to help get to town to buy groceries and anything else you dont want to walk for. Would definately stay here again and would reccomend to friends.
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Date of stay: February 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nathan P wrote a review Mar 2017
5.0 of 5 bubbles
Stayed in one of the log cabins for a ski trip. The space was great. We had 7 people in the 3 bed cabin and had loads of room for all our ski gear and luggage. There is a variety of food within short walking distance and Darren is more than happy to book and transport you to any resteraunts a little further away. Bus stop out the front gives you access to any ski resorts and the cabin is only a 5-10 minute walk to some of Happo-one's lifts. Darren's willingness to help and local knowledge made for a great stay. Would recommend to anyone and can't wait to go back.
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Date of stay: January 2017
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trevor G wrote a tip Apr 2018
Cairns3 contributions2 helpful votes
5.0 of 5 bubbles
"We stayed in the apartments and the whole complex was great."
Read full review
Hazel M wrote a tip Jan 2016
Cairns64 contributions58 helpful votes
5.0 of 5 bubbles
"Our chalets 2 and 3 were closest to the bus parking space for Darren's pick-ups"
Read full review
Not the right property for you?
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PRICE RANGE
HK$1,085 - HK$1,218 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-mura
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BIG BEAR CHALETS HK$1,093 (H̶K̶$̶1̶,̶2̶2̶6̶)

Frequently Asked Questions about Big Bear Chalets
Which popular attractions are close to Big Bear Chalets?
Nearby attractions include Hakuba Mini Train Park (0.4 km).
What are some of the property amenities at Big Bear Chalets?
Some of the more popular amenities offered include free wifi, free parking, and shuttle bus service.
What food & drink options are available at Big Bear Chalets?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Big Bear Chalets?
Yes, free parking is available to guests.
What are some restaurants close to Big Bear Chalets?
Conveniently located restaurants include Mimi's Restaurant and Bar, Hummingbird, and Izakaya Kaz.
Is Big Bear Chalets located near the city centre?
Yes, it is 0.10 km away from the centre of Hakuba-mura.
Are pets allowed at Big Bear Chalets?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Big Bear Chalets?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Big Bear Chalets?
Many travellers enjoy visiting Ushikata Inn (6.6 km) and Aoni Shuraku (5.3 km).
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