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5246 Happo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
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Traveller (3)
Room & Suite (11)
Dining (3)

About

#47 of 124 hotels in Hakuba-mura
Location
Service
Value
Hotel
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Canoeing
Hiking
Shuttle bus service
Facial treatments
Rooftop terrace
Wifi
Restaurant
Happy hour
Ski rentals
Skiing
Foot massage
Full body massage
Hot spring bath
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Bidet
Bath / shower
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Afrikaans, Japanese and 1 more

Location

86Good for walkers
Grade: 86 out of 100
41Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
7Reviews0Q+A1Room tip
Traveller rating
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  • 1
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Patrick_H wrote a review Jan 2023
Hobart, Australia8 contributions
I stayed five nights in a traditional Japanese room. The staff are great, the bath house was great, the bar area is nice and relaxed. I felt very warm and welcome here and had relaxed friendly chats with the staff. It is a small and excellent hotel. Pick ups and drop offs were offered to ski resorts and lodges. It's a fantastic location and my room was quiet and I wasn't disturbed by guest noise in other rooms or from the street. Easy walk to Nakiyama slopes and the gondola and various bars and izakayas. Izakaya Paikaji, a cool restaurant, is on site and has terrific food. I recommend this place.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris L wrote a review Dec 2022
Australia
Beware! I recently booked a 2 week stay at Kokoro in Nov 2022 for a stay in late Feb 2023. I paid my deposit via Paypal, they confirmed my booking & payment. I then had to cancel due to a change in plan. They claim not to have received the payment, I've escalated the issue with Paypal, and provided proof of payment. This is simple fraud, they actually confirmed my initial payment in writing. A poor review seems the only option, does anyone know any next steps to take e.g. lawyer, police, hotel association? This is a pity, puts a big dent in ever skiing in Japan. Unless, you're absolutely sure you're going, don't book the Kokoro.
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Date of stay: December 2022
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sally wrote a review Mar 2020
Sydney, Australia10 contributions3 helpful votes
This hotel was a great choice, the rooms were very clean, comfortable and spacious for Japanese standards. All of the staff were lovely and always helped with everything they could, the shuttle service is a great when you are going a distance just a bit further than walkable. The onsen is a huge plus it was awesome after a long day of snowboarding. The breakfast was also great! Walking distance to the bus station and local restaurants/bars is another advantage of staying here. Would definitely return, thank you Kokoro!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nowra_Australia wrote a review Feb 2020
Mountshannon, Ireland57 contributions4 helpful votes
The hotel is less than five minutes walk from Happo Bus Terminal, this is where you catch the bus to the different snow resorts. Restaurants and snow rentals are also minutes away. If you want to venture into Echoland or other restaurants in the vicinity, the hotel has a free shuttle service that provides drop off and pick up. The staff members are very friendly. Special mention to Dana and Yu as they are the ones I dealt with mostly. They were lovely, extremely helpful and were able to make great recommendations throughout our stay. So, thank you ladies for making our stay an enjoyable one! Breakfast selection was great. I enjoyed the soups which varied daily. There’s a hot bath facility that I made use of, it’s great especially after a day at the slopes. All in I couldn’t fault this place at all!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jonny M wrote a review Feb 2020
Bali, Indonesia57 contributions53 helpful votes
I spent 2 nights at Kokoro Hotel and felt very at home as soon as I walked in the door. The staff here are very friendly and the hotel has a bar, restaurant, Onsen and dry room. The rooms are cozy and spacious with heating, flat-screen tv, private bathroom, tea/coffee making facilities and comfortable beds! Kokoro is nearby to shops, bars, restaurants and it's within walking distance to Happo-One Ski Resort.
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Date of stay: February 2020
Value
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Room Tip: Mountain-view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Renate B wrote a review Jan 2020
4 contributions
Our family of 4, stayed in a family room at the Hotel Kokomo. The hotel Manager, Solomon, and his team were so helpful. Knowledgeable, knew what we wanted to do and were so helpful, with ski hire, restaurant bookings, ski school, transport and general advice. They made a big difference to our trip. Location was excellent near transport and amenities. Our room was clean and nice.
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Date of stay: December 2019
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LHR wrote a review Jan 2020
1 contribution
Hotel staff are very friendly and helpful. They've been a great help in restaurant reservations, and went beyond their scope of work to help us. My brother and I had forgotten our passports in the hotel safe and were already on a bus back to Tokyo. Solomon reached out after and eventually arranged for our passports to be brought over to us in Tokyo.
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Date of stay: December 2019
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$70 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-mura
NUMBER OF ROOMS
27
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KOKORO HOTEL HAKUBA HK$416 (H̶K̶$̶5̶1̶0̶) - Updated 2023 Prices & Onsen Hotel Reviews - Hakuba-mura, Japan

Frequently Asked Questions about Kokoro Hotel Hakuba
Which popular attractions are close to Kokoro Hotel Hakuba?
Nearby attractions include Happo-one Nature Study Course (0.4 km), Glad Quad (0.4 km), and Hakuba Alpine Library (0.2 km).
What are some of the property amenities at Kokoro Hotel Hakuba?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kokoro Hotel Hakuba?
Top room amenities include air conditioning, a bidet, and a desk.
What food & drink options are available at Kokoro Hotel Hakuba?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kokoro Hotel Hakuba?
Yes, free parking is available to guests.
What are some restaurants close to Kokoro Hotel Hakuba?
Conveniently located restaurants include Maeda, Ohyokkuri, and Yamagami Shokudo NEO.
Does Kokoro Hotel Hakuba have an airport shuttle?
Yes, Kokoro Hotel Hakuba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kokoro Hotel Hakuba?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Kokoro Hotel Hakuba?
The staff speaks multiple languages, including English, Chinese, Japanese, Korean, and Afrikaans.
Are there any historical sites close to Kokoro Hotel Hakuba?
Many travellers enjoy visiting Ushikata Inn (6.9 km) and Aoni Shuraku (5.0 km).