Double Black Hotel

Double Black Hotel

4977-1 Wadano Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
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Dinner at the Double Black restaurant
Dining (13)
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Room & Suite (10)

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About

4.5
#14 of 56 hotels in Hakuba-mura
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Cosy and friendly 24 room boutique hotel, nestling in the picturesque forest of Wadano, within an easy walk of Happo/Wadano villages and the fantastic Happo One mountain ski area - site of the main ski events for the 1998 winter Olympics. A full range of amenities is on offer, including: • Each room has western style beds /ensuite, serviced daily • Fully licensed Restaurant/Bar/Lounge • Free mountain pick up & drop off service • Free transfers to and from Hakuba Station and Happo Bus Terminal • Free wireless internet • Games room and children's play area • Onsen bath • Washing/drying facilities Our friendly staff will help you get the most from your stay with us. Giving you advice on local activities, places to eat and things to do when you're not on the slopes so that your stay is as enjoyable and fulfilling as possible.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Game room
Ski rentals
Free shuttle or taxi services
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Skiing
Shuttle bus service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Bidet
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Boutique
Modern
Languages Spoken
English, Japanese

Location

4977-1 Wadano Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Toyama Airport
58.7 km
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Matsumoto Airport
60.4 km
See all flights
158Reviews3Q+A22Room tips
Traveller rating
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Detailed Reviews
Rami G wrote a review Jan 2020
Canberra, Australia8 contributions2 helpful votes
5.0 of 5 bubbles
Had 7 great nights here. While the snow conditions weren’t great the hotel and staff were excellent. First it’s location in the Wadano Forest was wonderful, beautiful and peaceful, unlike other parts of Hakuba. Next the rooms were a decent size by Japanese standards and so never felt too squeezed. The Lounge/bar area has a nice feel and is a good place to laze around when not riding. They even have onsen you can book at certain times for private family sessions which is highly recommended after a days skiing. The one downside is neither skiing or dining options are within realistic walking distance. However the staff run you around to the local resort and to restaurants and shops so all good. Dinner at the hotel was excellent and we ate there 3 times. There are also two good bistros, one pub style the other Asian fusion, at the nearby Wadano Gateway hotel which is an easy walk so covered us for the week.
Perhaps the best thing was the staff. Matt and his crew were the best, nothing was too much of a problem for them they even offered to run some friends of ours, who were hanging out with us, back to their hotel one evening when their cab didn’t show up. 10/10 DB.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DBHMark, Owner at Double Black Hotel
Responded 26 Jan 2020
Dear Guest Thank you for the compliments It is always a delight to us to hear that someone had a great ex[experience staying at Double Black Hotel. We are very proud of Matt and Sehrish and their dedicated team and I know that they will appreciate your kind words Warm regards Mark
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tony.smith383dr wrote a review Jan 2020
Sydney, Australia1 contribution
5.0 of 5 bubbles
Remarkably beautiful boutique hotel. It has got nice and very good amenities. Rooms were clean,spacious and with comfortable bed, great for resting especially this winter season. Staff were very attentive to our needs and helpful. This hotel was designed to blend traditional Japanese with the Canadian warmth and style. We dropped to Happo-one for a great ski as it is located a minute away. Our next stop was to stroll and do snowboarding on nearby resorts.Loving this ski hotel plus it has free shuttle to the Slopes. And we did have a walk to a Hakuba Mini Train Park.Would love to come back.Recommended for everyone.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The Diamond Suite would be an awesome choice!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DBHMark, Owner at Double Black Hotel
Responded 10 Jan 2020
Dear Tony Thank you for your review. We are delighted you had an enjoyable stay with us and we look forward to welcoming you back when you next visit Hakuba. Warm regards Mark
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan S wrote a review Jan 2023
Hong Kong, China2 contributions
4.0 of 5 bubbles
We had a great experience at Double Black, I was very impressed with the team at the hotel given that the property had been shut for two years because of COVID. Restarting this type of property is never easy and the team has done a nice job.

For early 2023 the restaurant is not the same "high end" as before (understandable coming from a shut down), but the dinner options are decent comfort food. The breakfast is basic but nice with a good selection of either eggs / bacon /toast / yoghurts / cereals / espresso coffees / fruit / juices.

The staff are first rate and will do anything possible to take great care of you, with smiles all the time, happy to move you in the vans to closeby resorts or restaurants. They suggested several great local restaurants and made the reservations, we didn't have a bad meal.

Later in the evening the bar was always busy and the bartender is VERY good at making great mixed cocktails.

Staff is super friendly and the hotel is very comfortable and clean. It's a bit rough around the edges because of the 2 year shut down, so that's the only reason why I didn't give it 5 stars, but other than that, it's one of the best places to stay in Hakuba for sure.
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Date of stay: January 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: If you like good bread for breakfast, buy a loaf to bring, only white bread available for breakfast!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travellingf0rlife wrote a review Jan 2020
Sweden14 contributions10 helpful votes
3.0 of 5 bubbles
This hotel has a personell that makes the whole stay worthwhile. A special thanks to One of the season workers called Kay for excellent customer service. The hotel manager on the other hand left an impression of someone being superior everyone which was not a pleasent experience.

Now for paying 300 USD per night do not expect this place to be something fancy. It gives you an impression of a simple hotel or a hostel from Europe. To their defence I dont think any hotel in Hakuba at this price range gives you the exclusive feel. What this hotel has though is 1) Excellent staff 2) Deascent breakfast 3) A dry room for your ski gears 4) An Onsen on the first floor which is a must when you need to relax after a hard day on the slopes. Overall a Good hotel but very expensive.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew H wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
The bed was super comfortable. Rooms are small but neat and tidy. Nice view out onto the snow. The location is about a 10 minute ski down from the closet lift. Lots of restaurants and bars around but the in house meals are best value for money. Good wine list so its easy to relax after a day skiing.

Room is shower only but there is an onsen downstairs which is open daily
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for adjoining rooms if you are traveling in a group.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nowayjoseNewYork wrote a review Feb 2020
new york15 contributions35 helpful votes
5.0 of 5 bubbles
I had a great stay at Double Black. I came here with my family and had a blast. Breakfast was great and coffees were delicious. Dinner was amazing and I recommend the scotch fillet. Our bartender Abbey was always looking after us. Our kids loved the staff and everyone at Double Black was always going above and beyond. I want to thank Matt and Sehrish, as I had a medical issue they helped sort out. The reception team was the best I had ever come across in Japan. The rooms were warm and the onsens made a great way to end every day of skiing. Definitely booking next year.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travellervl wrote a review Feb 2024
Hanoi, Vietnam32 contributions30 helpful votes
5.0 of 5 bubbles
Having discovered Double Black we returned for second meal and wished we had found the restaurant earlier during our stay in Hakuba. The dining area is comfortable and just what you are looking for after a day of skiiing. The menu offers a good range of choices, entrees, mains, sides and desserts - charcuterie through to fish, poultry, beef, venison, vegetarian. There are specials which ensure you have further choice. Every course we tried was delicious - balanced and creative combination of flavours, quality ingredients and well presented-the food here is a cut above. The staff are helpful, friendly and attentive. The international wine list is good and prices are fair. We would absolutely recommend eating here.
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Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Do make a reservation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jfrmck wrote a review Jan 2024
Townsville, Australia25 contributions7 helpful votes
2.0 of 5 bubbles
Went for the Christmas dinner (7 of us). Very disappointing. The table was not set, had to ask for the complimentary bubbles, had to ask for the wine that was ordered, mismatched & dirty glassware, no printed menu, given a piece of paper which was obviously the kitchen guide. The food served was not as per the menu, soup was spilled out of the bowls, three of the four courses were below standard. Nothing Christmassy with the settings. When we eventually got a reply to emails expressing our disappointment (3 weeks later) we were basically told there had been no others 'complaints' so it was our issue, not the venue.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rbb123 wrote a review Feb 2023
Launceston, Australia18 contributions7 helpful votes
4.0 of 5 bubbles
Pretty standard rooms for Japanese ski fields, but well above average service. Unfortunately the restaurant and onsen were not operating during our stay but the staff were very friendly and most helpful. Booked a restaurant for us each night and provided transport to ski fields, restaurants, onsen, shops, everything!
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Hopefully the restaurant and onsen will be happening again in near future.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmivore wrote a review Mar 2020
Brisbane, Australia11 contributions21 helpful votes
5.0 of 5 bubbles
This hotel is lovely. The staff are all young people and very friendly and super accommodating. Must speak English and/or Japanese. Our room was a good size and clean. The bathroom is not generous but good pressure and hot!

We are in one night and the food was really good. We had breakfast included and it was well worth it.

Loved double black we’d go back for sure!
Carmen
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mimi23070 asked a question Aug 2017
Hong Kong, China63 contributions57 helpful votes
Hello - what room did you have in double black for 2 kids and 2 adults? Many thanks!
Answer from DBHMark
Brisbane, Australia
Good morning. Are you able to let us know what dates you were planning on visiting and we will get back to you as to availability. Regards Double Black Hotel
Audreyrosii asked a question Jul 2016
2 contributions2 helpful votes
How far from the harp one ski lift are you? Thanks
Answer from mem s
brisbane2 contributions6 helpful votes
Sorry for late delay - we are about 5 mins but we shuttle guests to lifts & run shuttle pick ups from 2.30 from the Gondola.
Answer from Adrian Z
Melbourne, Australia5 contributions3 helpful votes
Hi, Here are some options available to you: 1) Take a bus from the Happo Bus Terminal all the way to Tokyo (Shinjuku) which takes approximately 5 hours & costs between 5,200 - 7,600 yen. 2) Take a bus from the Happo Bus Terminal to Nagano Station, take a Shinkansen to Tokyo Station & then a JR Train to Shinjuku Station. The quickest option is the Bus, Shinkansen and JR Train combination, whilst the easiest option is the Bus directly from the Happo Bus Terminal to Shinjuku.
travellervl wrote a tip Feb 2024
Hanoi, Vietnam32 contributions30 helpful votes
5.0 of 5 bubbles
"Do make a reservation"
Read full review
rbb123 wrote a tip Feb 2023
Launceston, Australia18 contributions7 helpful votes
4.0 of 5 bubbles
"Hopefully the restaurant and onsen will be happening again in near future."
Read full review
Alan S wrote a tip Jan 2023
Hong Kong, China2 contributions
4.0 of 5 bubbles
"If you like good bread for breakfast, buy a loaf to bring, only white bread available for breakfast!"
Read full review
RoadzLessTraveled wrote a tip Jan 2023
Sydney, Australia368 contributions161 helpful votes
3.0 of 5 bubbles
"There is a PlayStation available to occupy the kids"
Read full review
Andrew H wrote a tip Feb 2020
1 contribution
5.0 of 5 bubbles
"Ask for adjoining rooms if you are traveling in a group."
Read full review
Not the right property for you?
There are more places to choose from in the Hakuba-mura area.
PRICE RANGE
HK$1,827 - HK$2,201 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-muraOmachi Onsen / Hakuba happou Onsen
NUMBER OF ROOMS
24
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLE BLACK HOTEL - Updated 2024

Frequently Asked Questions about Double Black Hotel
Which popular attractions are close to Double Black Hotel?
Nearby attractions include Hakuba Ohashi Bridge (0.5 km), Happo-one Nature Study Course (0.4 km), and Glad Quad (0.4 km).
What are some of the property amenities at Double Black Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Double Black Hotel?
Top room amenities include air conditioning, a bidet, and a walk-in shower.
What food & drink options are available at Double Black Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Double Black Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Double Black Hotel?
Conveniently located restaurants include Mimi's Restaurant and Bar, Hummingbird, and Maeda.
Is Double Black Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Hakuba-mura.
Which languages are spoken by the staff at Double Black Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Double Black Hotel?
Many travellers enjoy visiting Ushikata Inn (6.6 km) and Aoni Shuraku (5.0 km).
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