Mountain Side Hakuba

Mountain Side Hakuba

4313-1 Hokujo Happo-One Ski Area, front of International Pair Lift 1, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Mountain Side Hakuba
Traveller (62)
Room & Suite (42)
Dining (6)

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About

5.0
#1 of 3 small hotels in Hakuba-mura
4.8 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.6 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Japanese
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Bicycle rental
Bicycles available
Kids stay free
Children's television networks
Parking
Wifi
Breakfast available
Wine / champagne
Ski school
Skiing
Video game console
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Massage
Ski In / Ski Out
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
Clothes dryer
Dry cleaning
Washing machine
Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Tile / marble floor
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Family rooms

Location

4313-1 Hokujo Happo-One Ski Area, front of International Pair Lift 1, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Toyama Airport
58.1 km
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Matsumoto Airport
60.7 km
See all flights
79Reviews2Q+A17Room tips
Traveller rating
  • 75
  • 4
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Detailed Reviews
Ethel the Aardvark wrote a review Dec 2020
Hong Kong, China
+1
4.0 of 5 bubbles
I don’t like cosy when I stay in hotels, with the possible exception of on holiday in, say, Florence. I don’t like twee, cute and homely. I have all that at...home! When I stay in hotels I want all the things I DON’T have at home, in my case lots of clear surfaces, clutter free, minimalist, elegant.

These brand-new apartments have all that. Fresh, clean, modern, sleek. And extremely spacious! Being off season, it’s a bit off the centre; you can’t walk anywhere for a drink or a bite. But that’s ok. After the GoToJapan subsidy, I am paying the grand total of ¥13,000 (abt a hundred US$) a night.

Works for me!
Read more
Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Company The Hakuba, お客様サービス / フロント オフィス at Mountain Side Hakuba
Responded 4 Dec 2020
Dear Mr. Nils W Thank you so much for your kind review, we really appreciate it. We are offering the special price because we’d like to a lot of guests to have a very relaxing at quiet place overflowing with nature in this situation. We are glad to hear you love Mountain Side Style. All staff of Mountain side is looking forward to seeing you near future. Mountain Side
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MWF007 wrote a review Jan 2020
Sydney, Australia
5.0 of 5 bubbles
Mountain Side Hakuba has it all. The arrival experience was seamless and a great welcome. The location is fantastic just next to the Kokusai lift and the view is perfect. The apartments are in excellent condition and are very well appointed. The shuttle service is very helpful for trips to the supermarket, restaurants or visiting other ski resorts. Best of all are the extremely helpful, attentive and caring staff who make the stay are real joy. The week we visited it was snowing in the village most of the time which gave it a magical look and the skiing was excellent. Suggest Tsugaike resort for the longer runs. We hope to return as this is the best in Habuka.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: There are only eight apartments and I expect they are all excellent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Travel40614905232, mountain side team at Mountain Side Hakuba
Responded 18 Jan 2020
Dear MWF007 Thank you so much for your generous review. It was really good meeting you and your family. We are glad that we could be a part of your good memory in Hakuba. We will keep improving the quality of service until you come back here. All staff of mountain side is looking forward to serving you very soon. Best regards, Mountain side
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NAT wrote a review Dec 2022
5.0 of 5 bubbles
Our family of six (2 adults, 3 teenagers + 1 six year old) stayed at Mountain Side Hakuba for 9 nights. It was the fourth or fifth time we've stayed in Hakuba. We've always stayed pretty much mountainside. They have all been great, but this one might have been our favourite because the view from the unit is spectacular - looking right at the steep mountain and the Kokusai Quad, one of four big lifts going up the mountain at Happo One. Fantastic place, amazing service from Enka, Sakura, Aki, Taka and Dean. Good quality furniture and appliances. Coffee machine, hot water pot, vacuum cleaner, iron, hair dryer, humidifiers, blue tooth speaker - all good quality. Nice heating (including floor heating), toilets, bathrooms, kitchen, TV. Lots of nice touches. You don't have to buy your own detergent, sponges, paper towels, toilet paper, etc. Clothes washer is large and very good quality. Nice dry room downstairs. Very close to Rhythm Ski Store/Rental and Morinoki Hotel (onsen). Local transportation between 7:30 am - 8 pm. Nice tub in master bath.

Only suggestions: (1) less bright auto lights in the hall so that they don't wake up those still sleeping, (2) provide lotion
Read more
Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Hakuba Pizza delivers and is very good! Fireplace works but only uses a certain type of fuel that...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Hakuba Company, お客様サービス / フロント オフィス at Mountain Side Hakuba
Responded 6 Jan 2023
Thank you so much for your family stay at Mountain Side. We are also very honored to receive such a wonderful comment from you. All of our staff will continue to work hard to make guests stay with us even more pleasant. We will also consider your suggestions so that we can improve upon them. As your husband and son said "sad" to us when they checked out, we too were very sad when you left. We hope you will visit us again! 
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark P wrote a review Feb 2024
Caloundra, Australia
+1
5.0 of 5 bubbles
I have stayed slopeside all over the world and I have to say this is the best I have experienced! We had a family group of ten and had two three bedroom apartment.
The fitout of mountain side is considered, luxurious and functional. It is 50 meters from a lift and after heavy snow you can ski to the front door. Great building, each bedroom ensuited, and not tiny little phone booth ensuites either!
What set the place apart from the rest we have experienced was the service! James and the other friendly people at and around front desk just could not do enough to ensure our stay was perfect. Nothing was too much trouble and every service was provided with a genuine smile.
The shuttle service during the day for other lift was easy, they dropped us to the supermarket for a shop, dropped us at and picked us up from restaurant. They delivered us to the bus service at the end of our stay.
I cannot rate Mountain Side highly enough.
Bonus is the attached restaurant downstairs Olion, fantastic Sushi and Sashimi.
Read more
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Book local restaurants early !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Hakuba Company, お客様サービス / フロント オフィス at Mountain Side Hakuba
Responded 5 Feb 2024
Thank you for taking the time to leave such positive feedback about your stay at Mountain Side. We are thrilled to hear that you enjoyed your stay with us. We aim to provide the highest quality of service to all of our guests, and we're delighted that we could do so for you. We are very grateful for your feedback and hope to have the opportunity to welcome you back to Hakuba in the future. Thank you again for choosing to stay at Mountain Side.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J S wrote a review Feb 2020
Hong Kong, China
5.0 of 5 bubbles
We felt super looked after even before we arrived. The reservation staff were very attentive to our needs - helping us book restaurants, telling us where to buy groceries, ski rental equipment etc. And the shuttle service they provide is always prompt. I also left something behind when we checked out and they found it for me and mailed it back to my home. Super happy we decided to stay there.
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms are great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Travel40614905232, スタッフ一同 at Mountain Side Hakuba
Responded 19 Feb 2020
Dear JasJaq Thank you so much for your kind review, we really appreciate it. We also glad you and your family had nice time in Hakuba with us. We will keep improving our service until your next stay. All staff of Mountain side is looking forward to seeing you near future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelley W wrote a review Jan 2020
5.0 of 5 bubbles
Our stay at Mountain Side was amazing. The apartment was beautiful, with everything you required for a luxury holiday. The stand out was the service of the staff - the best we've experienced in travelling. Nothing was too much trouble and they organised everything from pick ups from train stations, dinner reservations, massages and the shuttle. Above all else the staff were kind, looked after you (especially when there was a ski injury) and went out of their way to make sure you had a great holiday.We felt blessed to wake each day and look at the view through our window. We can't wait to go back!
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Hakuba C, お客様担当マネージャー at Mountain Side Hakuba
Responded 22 Jan 2020
Dear shelleyw102 Thank you for staying with us at Mountain Side. We are really honored to hear that. We found that you have enjoyed your holiday here, and we are so glad that our service has helped to make your stay comfortable. We are looking forward to seeing you again. I recommend you to come back here also in Summer season. Best regards, Mountain Side team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonbowly wrote a review Jan 2024
Wyong, Australia
+1
5.0 of 5 bubbles
The staff at Mountainside really made us feel like at home. The consistency of care was more like on call concierge whenever required. The only question is when we will return not if. The features of the rooms include wall heating , floor heating and air conditioning. Picture windows capture the view of (one of the many ski resorts your passes allow) ski resorts which is breath taking.
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Research restaurants in the area and shortlist before you arrive. Better planning could save...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Hakuba Company, お客様サービス / フロント オフィス at Mountain Side Hakuba
Responded 27 Jan 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff made you feel at home and provided a consistent level of care. It's wonderful to know that our on-call concierge service met your expectations. We can't wait to welcome you back, and we appreciate your positive feedback. If you have any future plans to return, we'll be here to make your stay just as memorable. Thank you for choosing Mountain Side!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michaelaF3847GM wrote a review Feb 2024
5.0 of 5 bubbles
My family and I stayed for a week earlier this month, besides being steps from the slope and ski lifts, the apartment concierge team’s exceptional care stands out as what made this trip amazing. The level of care and attention to detail made us feel like we were being cared for by great friends who were hosting us. Dinner and activity bookings were a breeze. My family and I will not hesitate to return as well as recommend this apartment to all our friends. 6 stars.
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip: Book ahead of time, suites fill up fast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Damien M wrote a review Feb 2024
Melbourne, Australia
5.0 of 5 bubbles
What a wonderful place from which to enjoy Hakuba Valley.
Our 3br apartment was modern and comfortable and spotlessly clean. It overlooked the entry of the Kokusai chairlift only 50m away for quick access to Happo One ski area.
The kitchen is fully functional and would be capable of self catering.
The reception is staffed all day and into the evenings by warmly hospitable and highly competent staff. Dedicated shuttle vans available to book (and usually also ad -hoc ) for dinner and other excursions into Hakuba.
The Happo village area is about a 10min walk, with the closest big ski hire only 2 mins away.
We loved our stay will definitely be back.
Read more
Date of stay: February 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Freedom35118878445 wrote a review Jan 2024
5.0 of 5 bubbles
We had a wonderful stay at mountain side as group of 3 adults and 3 children. The staff went out of their way to book our dinners, give recommendations for local spots and drive us to the slopes and meals out. The apartment was so spacious and comfortable. Would recommend to anyone looking for an amazing place to stay in hakuba.
Read more
Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Hakuba Company, お客様サービス / フロント オフィス at Mountain Side Hakuba
Responded 27 Jan 2024
Thank you for your kind words and positive feedback regarding your stay at Mountain Side. We are delighted to hear that you and your group had a wonderful experience. If you have any future travel plans to Hakuba, we would be honored to host you again. Thank you for choosing Mountain Side, and we look forward to welcoming you back in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from The Hakuba Company
Hakuba-mura, Japan1 contribution
Good afternoon, Dear Vicki We ran shuttle service from 8 to 22 everyday during last winter season. And was ran from middle of December till end of February. The period of shuttle service is still under consider, but surely will run for next skiing season as well. However, the number of shuttle is limited, and as the distance to cortina we might not be able to bring you there anytime you wish. We can only promise to do our best for you. Also, there are other shuttle run by each organisation to bring you to each snow field. We can introduce it to you by mail as soon as the information for next season is release. We are looking forward to meet you here in Hakuba, please take care until then. Best regard, Mountain Side concierge Chen
michaelaF3847GM wrote a tip Feb 2024
8 contributions2 helpful votes
5.0 of 5 bubbles
"Book ahead of time, suites fill up fast"
Read full review
Mark P wrote a tip Feb 2024
Caloundra, Australia146 contributions35 helpful votes
5.0 of 5 bubbles
"Book local restaurants early !"
Read full review
Jonbowly wrote a tip Jan 2024
Wyong, Australia58 contributions4 helpful votes
5.0 of 5 bubbles
"Research restaurants in the area and shortlist before you arrive. Better planning could save burning time when you are hangry ;)"
Read full review
Jonathon L wrote a tip Jul 2023
Perth, Australia27 contributions17 helpful votes
5.0 of 5 bubbles
"If you are travelling for Spring Season, hire a car!"
Read full review
MWF007 wrote a tip Jan 2023
Sydney, Australia15 contributions1 helpful vote
5.0 of 5 bubbles
"All the rooms are excellent!"
Read full review
Not the right property for you?
There are more places to choose from in the Hakuba-mura area.
PRICE RANGE
HK$2,108 - HK$2,701 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-mura
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MOUNTAIN SIDE HAKUBA - Updated 2024

Frequently Asked Questions about Mountain Side Hakuba
Which popular attractions are close to Mountain Side Hakuba?
Nearby attractions include Hakuba Mini Train Park (0.4 km) and Wadano no Mori Church (0.5 km).
What are some of the property amenities at Mountain Side Hakuba?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Mountain Side Hakuba?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mountain Side Hakuba?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Mountain Side Hakuba?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Side Hakuba?
Conveniently located restaurants include Hummingbird, Izakaya Kaz, and Roots Cafe.
Does Mountain Side Hakuba have airport transportation?
Yes, Mountain Side Hakuba offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mountain Side Hakuba located near the city centre?
Yes, it is 0.3 km away from the centre of Hakuba-mura.
Are any cleaning services offered at Mountain Side Hakuba?
Yes, dry cleaning and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Mountain Side Hakuba?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Mountain Side Hakuba?
Many travellers enjoy visiting Ushikata Inn (6.8 km) and Aoni Shuraku (5.6 km).
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