Wadano Forest Hotel & Apartments
4855-3 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
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About
#5 of 124 hotels in Hakuba-mura
Location
Cleanliness
Service
Value
Wadano Forest Hotel is located in Happo One, the largest and most popular ski resort in Hakuba. The hotel has great mountain and valley views and is very close to the Sakka ski slope. Intermediate skiers can also enjoy ski in and ski out access. Facilities include male and female onsens, a restaurant serving complimentary breakfast, free broadband internet, a bar, and dry room. For our room rates, we believe we offer unrivalled facilities and service. We offer the convenience of western sized hotel rooms, including large bathrooms, combined with great hospitality and service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Bicycle rental
Game room
Kids stay free
Books, DVDs, music for children
Car park
Internet
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Vending machine
Hiking
Ski rentals
Ski school
Skiing
Bicycle tours
Canoeing offsite
Walking tours
Children Activities (Kid / Family Friendly)
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Hot spring bath
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Safe
Seating area
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Sofa
Clothes rack
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, French, Chinese, German and 2 more
Location
55Somewhat walkable
Grade: 55 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
4855-3 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Name/address in local language
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110Reviews2Q+A21Room tips
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My partner and I stayed for a week in Hakuba, the room was very comfortable with a view out into the snowy forest. Breakfast selection was great every morning. The relaxing onsen was great every day after a day of skiing. Although the hotel is a little walk away from the town center, is is close to everything you need and the hotel runs shuttles in the morning and afternoon to the closest lifts so you don't have to walk the hill in ski boots. Joanie was lovely and often booked dinners for us over the phone and even offered to drive us to restaurants and into town to grab supplies when she was off to run errands.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear C & A, Thank you so much for your review, it's been a pleasure looking after both of you. We hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As the other reviews have said, the team at Wadano Forest Hotel really make this place! Joanie, Jamie, Mayumi, Raymond, Sai and the others are very accommodating. The rooms are warm and cosy and have everything you need, the view of the forest is stunning. Sai's cooking is delicious and the breakfast is worth it with a simple variety and always something warm to fill you up. Sai made us the most wonderful 'sushi role your own' dinner which my children just devoured and we stuffed ourselves. The hotel is located near the end of the shuttle bus route which is a bonus when catching the bus to Iimori as you are the first to get on! Wadano Forest is in easy walking distance of the Thai Food van (amazing!), The Rabbit Hole and Penke Bar. We will be back!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Thank you GG, it's been a great pleasure looking after you and family. Thank you for all your compliments. :-) Thank you too for JG's fantastic photos posted on google! It'll be a joy to see you all again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My Son and I stayed recently at the Wadano Forest Hotel which was a very enjoyable experience. We were warmly welcomed and looked after during our Stay. Great facilities and location. The team of Joanie,Jamie,Raymond and Sai, were always on hand to help anyway they can with local advise, booking restaurant or private drop offs and pick ups from Sakka and Gondola each morning and evening. Highly recomend to anyone and they have fantastic accomodation, meals and Onsen. See you again I am sure.Jason
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Thank you Jason, it has been truly a pleasure to look after you both! Looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The team at Wadano Forest Hotel are the most accommodating and lovely bunch I’ve stayed with in a long time. Joanie, Raymond, Sai, Leah, Jamie and the rest of the lovely staff made sure that my group of friends enjoyed our stay. The rooms were, without exception, lovely and well-equipped, and we enjoyed the onsen every night after a long day of skiing. Transportation to the slopes was made super easy via private drop-off to Happo-one, or shuttle buses from a bus stop just 2 minutes away. Our highlight was definitely the hotel’s restaurant, whose resident chef, Sai, cooked the most delicious home-y breakfasts and dinners for her guests. If you’re lucky you might even be able to request a dinner meal! There’s also a cosy small bar tucked away next door to hang out after dinner. …
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Thank you rachellG3800GU!! You and friends have been such a delight to look after! We all had a great time looking after you guys. Sai said hi!! Hope to see you all soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited Wadano forest hotel with a family of 4 and it was amazing! Very good service and wonderful and lovely staff!!! 🥰. We were very sad to leave!!! Breakfast was lovely, the cooks are very nice! The hotel is not far from the slopes and there is very easy access to busses into the main village! Definitely recommend!!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear emma668423, Thank you so much for staying with us and all your compliments. We will strive to continue to deliver great service to all our guests. Glad that you have enjoyed your stay. We look forward to welcoming you and family back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel is great, with a short walk down the hill to Sakka quad lift. Lots of restaurants and food trucks close by including pizza delivery straight to your room on those nights you need to rest. We booked the family room which accommodated 2 adults and 2 children comfortably. The room contained 1 king size bed and 2 singles and were amazingly comfortable compared to standard Japanese bedding which is futon style. Rooms were warm and reasonably spacious - noting that we rarely spent anytime in them! Breakfast was included daily and although I personally skipped breakky, my husband and 2 children returned to the room each morning satisfied. Complimentary access to 2 washing machines and 2 dryers was an absolute bonus, although I recommend you do your laundry…
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear Jodimalva, Thank you for your compliments and kind words, it was a pleasure looking after all of you. We hope to see all of you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great 10 day ski holiday at Wadano. The apartment was very clean, modern and well appointed. The small kitchen was sufficient to cook for 6 people. Joanne and Raymond were extremely helpful, driving us to the ski lift or bus station daily so we could experience all of the Hakuba Valley resorts.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear gandrs, Thank you for your kind comments. We are glad you enjoyed staying in our new apartment. We look forward to welcoming you and family back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at Wadano. Joanie and her team couldn't have been more helpful. The hotel is a 10 minute walk to the Sakka lift. Rooms are clean, breakfast was nice. We used the onsen every night.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear seangE7388ZA, Thank you for your kind comments. We hope to welcome you and family back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know this place has received great reviews, but in my case, I can't agree with many of them. The hotel is nice and simple, it is clean and in a relatively accessible part of the village. However: it lacks a good management/organisation. Everything is a bit chaotic and unorganised - this is more obvious when they are busy. Nice staff but they all seemed to be all over the place and in most cases, lack of English, even sometimes Japanese language is apparent. I assume it is a relatively new place and they are only open during the ski season, so it takes time for them to get up to speed, but you kind of expect them to be ready at least for the busiest time of the year (Christmas/New Year)
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from WFHAHukuba, Guest Relations Manager at Wadano Forest Hotel & Apartments
Responded 7 Feb 2020
Dear Leili, Thank you for your review, we appreciate your feedback and we will surely work on what you've mentioned. We aim to be better and more improved each year, hope to see you back again to experience the more polished WFHA! :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't speak highly enough of the level of service from Joanie at wadano forest hotel. Great knowledge of the area and always will to help out where possible. It made our stay in feb for me and my partner so much easier. The hotel is just a short walk (5mins) to the sakka slope (beginner slope at happo-one). This means you can totally avoid the shuttle bus all together and from Sakka you still have full access to the mountain. The room we had was a decent size, clean and bathroom was nice and large too. Some hanging space & hangers were provided, which was super handy. Ski lockers down stairs, male and female onsen and some vending machines for beers & drinks. Wi-fi was pretty decent and also could get a chrome cast i think it was from reception to log into your netflix…
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$220 - US$383 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-mura
NUMBER OF ROOMS
25
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