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Hotel Grace Hakuba

Happo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (20)
Dining (3)


#54 of 125 hotels in Hakuba-mura

See why so many travellers make Hotel Grace Hakuba their onsen hotel of choice when visiting Hakuba-mura. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.

Nearby landmarks such as Wadano no Mori Church (0.9 mi) and Hakuba Iwatake Mountain Resort (1.5 mi) make Hotel Grace Hakuba a great place to stay when visiting Hakuba-mura.

Guest rooms offer amenities such as a flat screen TV, a refrigerator, and air conditioning, and guests can go online with free wifi offered by the onsen hotel.

Hotel Grace Hakuba features shops and a coffee shop, to help make your stay more enjoyable. The property also boasts a hot tub and a lounge. If you are driving to Hotel Grace Hakuba, free parking is available.

While you’re here, be sure to check out some of the Asian restaurants, including Izakaya Hie, Soba Shubo Zen, and Maeda, all of which are a short distance from Hotel Grace Hakuba.

Plus, during your trip, don't forget to check out a garden, such as Hakuba Goryu Ski Resort / Alpine Garden.

At Hotel Grace Hakuba, your comfort and satisfaction come first, and they look forward to welcoming you to Hakuba-mura.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Game room
Ski rentals
Shared bathroom
Coffee shop
Vending machine
Table tennis
Hot spring bath
Shared lounge / TV area
Laundry service
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Room features
Air conditioning
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Family rooms
Good to know
Languages Spoken


Full view
94Great for walkers
Grade: 94 out of 100
46Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
36Reviews3Q+A1Room tip
Traveller rating
  • 3
  • 16
  • 9
  • 2
  • 6
Time of year
Traveller type
Selected filters
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  • English
Gemma B wrote a review Mar 2019
Ayr, Australia75 contributions51 helpful votes
We stayed for 8 nights. The room was much bigger than any of our previous motels in Hakuba. It had two single beds, a small fridge, kettle, bathroom and my favourite a balcony looking straight at the mountains. We were surprised to have room service, our towels and bins were changed every second day, we have never had this at other hotels in hakuba. The Onsen was lovely and had a hairdryer. The drying room had a heater and lockable lockers. We got heavily discounted lift passes from reception which was great. The manager ordered us a taxi and took our bags to the taxi and shook our hand on departure. We did have to pay an Onsen tax that wasn’t included on our bill in booking.com. The hotel only accepts cash. The location is a couple of hundred metres away from the lifts and very central a few mins walk to the shops and the bus stop. There’s heaps of restaurants around. We look forward to staying here next year.
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Date of stay: March 2019
Trip type: Travelled as a couple
Kiwi1963 wrote a review Mar 2019
Wollongong, Australia266 contributions160 helpful votes
This was our first trip to Hakuba. We had seven nights at 'The Grace.' It was nothing flash but it was clean, comfortable, cosy and very well located. The locker room in the basement was excellent to safely store our skis and boots. Beware that exiting and in particular RETURNING to the locker room in ski boots was not easy. There were about 10 steep, slippery steps with no handrail. Not to worry, we were allowed to enter through the lobby. The owner didn't mind at all. Tea making facilities plus a small fridge in our room was handy. 'Lawsons' grocery store is a pleasant 10-15 min walk for supplies. Back in town, not far from the Train Station is another very large grocery store called 'Big' which also stocked clothing and other items. Sort of a Coles and K-Mart store rolled in to one! There was a safe in our room. The hotel's own Onsen (bath house) was our highlight. After skiing, we all looked forward to relaxing in the very hot water. A hairdryer was available in the Onsen. Our only problem - we can't get a booking for next year!
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Date of stay: February 2019
Trip type: Travelled with friends
tessybear15 wrote a review Feb 2019
Wollongong, Australia40 contributions10 helpful votes
Our group of 11 spent a week at this hotel. I have nothing but praise for our wonderful host, Sekosan, who manned the reception desk each and every day (and night) of our stay. The hotel is centrally located in Happo-One and is walking distance to the gondola and other chairlifts. The nearest shuttle bus stop to chairlifts is Car Park #3 about 300m away. The Bus Terminal is about 500m and an easy walk slightly uphill to Grace Hotel. There are many cafes, restaurants and bars close by i.e. short walk. As noted in other reviews, this hotel’s decor is dated and the price reflects this making it excellent value and you’re not expecting 4+ stars. However, rooms were clean, warm, comfortable and spacious by Japanese standards. None of our group, ranging in age from 19 - 57, found the beds or pillows uncomfortable. Additional, softer pillows available on request as are hairdryers, and ski boot dryers. If you are one to carry a lot of electronics, bring a power board as there are limited power points in the room. There are none in the bathroom but there is a shared handbasin/mirror area at the end of the corridor with powerpoint if you need to shave or dry hair near a mirror. My only suggestion is to request rooms facing the ski slopes and not the street. Refuel Bar (happy hour daily, good burgers, fries etc.) is next door and things can get quite noisy at night from people being generally rowdy outside. The hotel’s private onsen is a bonus and highly recommended after a day of skiing. It is separated into male and female rooms. Initially the idea of getting your kit off in public might deter you from trying, let me add that I used it every day and I was the only one using it each time. There is an inside and outside onsen, it’s hot, around 40C but you get used to the temperature the more you use it. It was also pretty neat to be sitting in an outdoor onsen supplied by a local spring and to have snow falling around you. Discounted lift tickets are sold at reception. Also ask at reception for discount card to take to “Skier’s Dom” ski hire next door. Very good rental rates however, they speak very little English and if you’re a beginner skier or not sure exactly what you need to look for in a well fitted ski boot you might be better off going to a place that speaks English and has a bigger range. See my review of Rhythm Snowsports. I really can’t fault the staff at Hotel Grace. Sekosan is the most friendly and gracious host. In many respects it was his customer service that made our stay so enjoyable. He speaks fairly good English and was very accommodating of every request. He even drove me in his own car to a ski lesson, that he called and booked on my behalf, and was booked only 30 minutes before it started to ensure I wasn’t late. On more than one occasion we asked Sekosan to recommend a place to eat. Every time he picked a winner. Make sure you have dinner at the tiny restaurant directly across the road. It only seats about 14 pax and is extremely popular so be sure to book in advance. I can’t tell you the name because it has no signage. We will return to Hakuba and will definitely stay at Hotel Grace again. You can’t beat the combination of location and customer service you will find here.
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Date of stay: February 2019Trip type: Travelled with friends
Jude88 wrote a review Feb 2019
Sydney128 contributions107 helpful votes
So well located for skiing. We were there 4 nights, skiied 3 days. For 2 of those days many of the other runs on the mountain were closed due to bad weather, but the Nakiyama lifts were still running so we were able to ski all day (though not to the top as it was white-out and the upper lifts weren't running). The onsen were very hot, but divine after a day on the slopes. Lockers were excellent, though the steps back down from the outside could get quite slippery and a little dangerous, so be careful. The room was so big compared to Tokyo hotels, so felt indulgent space -wise. Furnishings are dark so the room felt a little old, but to be honest we were here to ski and not lounge in the room (though you comfortably could). Japanese breakfast was fascinating and deliciously unique. The Western breakfast was average. Service was friendly and efficient. Would definitely recommend this place for the value and proximity (easy, flat 5 minute walk) to the ski lifts.
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Date of stay: January 2019
Sleep Quality
Trip type: Travelled as a couple
2 Helpful votes
Eliseaashour wrote a review Feb 2019
Nagano, Japan31 contributions12 helpful votes
Myself and my partner stayed here for a few nights while snowboarding for a few days in Hakuba. As most reviews highlight, this hotel is quite dated but it is fantastic value for money as it has everything you need. Our room was nice! we were given twin beds, it wasn’t really an issue.. the room was a good size compared to most hotels in japan. We had a small balcony that had a beautiful view looking over the mountains. The bathroom was great; really hot shower and good water pressure. Even had a bath in our room which was nice after a long day out in the ski fields. Breakfast was lovely traditional Japanese style with table service. There is a locker room/ drying facility where you can store your gear. The front desk man also sells discounted lift passes and you can hire your gear just next door for a very reasonable price. The location is great as it is a 5min walk from the bus station which takes you to and from Nagano train station. You are also just minutes walk from the ski fields chair lifts and a number of great restaurants. Jacks bar down the street is great for happy hour for a few drinks and a pub feed if you are really hungry after a long day riding! The only negative I can say for this hotel is the WiFi was very bad. Did not reach our room or even the breakfast area. However did not find this as a huge issue as all the restaurants and pubs in the area had WiFi. Make sure you take cash to this town as this hotel and a number of restaurants only accept cash and there isn’t many ATMs around. Overall, would stay again.
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Date of stay: February 2019Trip type: Travelled as a couple
US$103 - US$291 (Based on Average Rates for a Standard Room)
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-muraOmachi Onsen / Hakuba happou Onsen
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Frequently Asked Questions about Hotel Grace Hakuba
Which popular attractions are close to Hotel Grace Hakuba?
Nearby attractions include Hakuba Happoone Ski Resort (0.4 km), Happo-one Nature Study Course (0.2 km), and Glad Quad (0.2 km).
What are some of the property amenities at Hotel Grace Hakuba?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Grace Hakuba?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grace Hakuba?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Grace Hakuba?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Grace Hakuba?
Conveniently located restaurants include Maeda, Ohyokkuri, and Yamagami Shokudo NEO.
Is Hotel Grace Hakuba located near the city centre?
Yes, it is 1.0 km away from the centre of Hakuba-mura.
Are there any historical sites close to Hotel Grace Hakuba?
Many travellers enjoy visiting Ushikata Inn (7.1 km) and Aoni Shuraku (5.3 km).