Maruni Ryokan

Maruni Ryokan

5013 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
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Room & Suite (2)
Bathroom (1)

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About

5.0
#7 of 27 onsen ryokans in Hakuba-mura
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.0 of 5 bubbles
Value
Maruni Ryokan is a smart choice for travel of Hakuba Nagano. It is Only 8 minutes'walk from Happo_one Ski Resort and 5 minutes' walk from Happo Bus Terminal. So, you can enjoy not only Hakuba but also Nagano sightseeing. All rooms are traditional Japanese style with shoji paper and tatami. The essential facilities and amenities including linen yukata and private toilet and bath are provided. The common large bathroom is a natural hot spring. It makes your skin smoothly and the fatigue of a trip is relieved. The ryokan provides Japanese-style breakfast with vegetables full, and coffee service. Dinner is as well as available, but advance reservation is needed. You can enjoy the authentic home-cooked taste of Japan. The facilities are Free Internet, Wi-Fi in public areas, Elevator, Smoking area, Car park, Storages for ski and snowboard, Drying room, Repair room and Laundromat. We sell the profitable discount lift ticket. So, you can enjoy comfortable mountain sports in winter and summer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary tea
Hiking
Ski rentals
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Hot spring bath
Electric vehicle charging station
Parking
Wifi
Vending machine
Skiing
Shuttle bus service
Ski In / Ski Out
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Clothes rack
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quaint
Budget
Languages Spoken
English, Japanese

Location

5013 Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301 Nagano Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Toyama Airport
58.8 km
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Matsumoto Airport
60.1 km
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23Reviews3Q+A2Room tips
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Detailed Reviews
tabimon wrote a review Jan 2014
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
Stayed here in december 2013. The room was actually bigger than stated, a pleasant surprise.

It was spacious and clean, with good layout. Had a powder room, spacious bathroom, and open concept vanity sinktop. bed was tatami style.

located near the bus terminus and dining area, walkable to Nakiyama ski slopes.
onsen at ground floor.
Tranquil surroundings, amongst other ryokans.

Very satisfied customer.
Mata Ne !
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Date of stay: December 2013Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy Y wrote a review Jan 2019
Singapore
5.0 of 5 bubbles
Stayed 5 nights in December and had absolutely no regrets. Location is very near bus terminal and free onsite parking for those drive. Loved the sumptuous breakfast which changed daily and was the perfect start for a day on the slopes. We had the dinner and it was excellent as well and great value. The onsen was a great place to relax at the end of the day too. But highest scores to Shino-san and her family who were always warm and helpful and attentive as one of us had an injury and she took the initiative to adjust the futon bedding arrangements so that it will be more comfortable and even took special care of cutlery arrangements. They even gave us some apples as a farewell gift. I would definitely stay here again.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vmenon1309 wrote a review Feb 2016
Singapore
5.0 of 5 bubbles
We travelled as a family of 4 first-time skiiers not knowing exactly what to expect. Maruyama-san and his family at this wonderful little family-run inn did a fantastic job of looking after us. Apart from picking us up from the bus terminal on arrival and dropping us back when we were leaving, there were multiple occasions when they (Maruyama-san, his wife, son and daughter-in-law) and their staff went above and beyond. For example, on Day 1, taking us to Rhythm ski rentals, when we could quite easily have gone by taxi, waiting for us as we went through the rental process, and bringing us back. The next day, when we were struggling with our skis and ski boots, etc. Maruyama-san dropped us to the slopes, seeing that we were going to struggle to get to the shuttle bus! There were multiple such occasions when the service was simply beyond the usual call of duty, and everything with a smile. The son and daughter-in-law spoke enough English to communicate, and in any case, several young staffers were completely fluent, in case we needed to communicate anything more elaborate.
The rooms were simply furnished in traditional Japanese style, and very comfortable. The 2 in-house onsens (gender-demarcated) were great, and the food was very good. We were able to arrange for Western-style breakfast, which was adequate, while Japanese-style dinner was excellent.
All in all, we would not dream of staying anywhere else on our next visit.
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Date of stay: February 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndrewG85 wrote a review Mar 2015
Boston, Massachusetts
5.0 of 5 bubbles
To start, let me just say that staying at this ryokan should a no-brainer for the majority of people. The only exception may be those expecting a 4- or 5-star Western-style hotel, and aren't open to alternatives: if that's you, then give this a skip. Everyone else, read on...

I was skiing/snowboarding with my brother, and we were in Hakuba for a couple of days to check out some of the mountains. Neither of us had stayed in Hakuba or in a ryokan before, despite the fact that my brother lives in Tokyo, so both were a new experience for us.

Here are the quick hits:

- The staff was exceptional. They were extremely polite and accommodating, and one of the women spoke enough English that we were able to communicate with them relatively easily. My brother had to switch to Japanese a few times, but only due to a some more complicated questions. They even picked us up/dropped us off at the train station, and on one occasion even stopped what they were doing to give us a ride to a mountain when we missed the bus.

- The location is very convenient. It's centrally located: about a 2 minute walk to the bus station (where you can catch buses to the mountains and the train station), and a 5-10 minute walk to Happo One. There are plenty of restaurants, ski shops, cafes and bars within a 5 minute walk.

- The rooms were clean and comfortable. It's a ryokan, so that means tatami mats and futons. I was concerned about sleeping on a futon mat, as my back makes it hard to get a good night's sleep on most mattresses, but honestly I can't believe how well I slept. The only caveat I'll throw out there is that the desk is low and you sit at it cross-legged, which I don't think would make for the most comfortable workspace for many travelers, but that's the norm for ryokans - more of a heads up than anything.

- They offer Western- and Japanese-style breakfasts. I had the Western one, and my brother had the Japanese one. Both were quite good, but not exceptional. We both enjoyed our food - this is just the only thing that met, but didn't exceed expectations.

- They have their own gender-specific onsens in the ryokan. The mens one was decent sized, and was empty both times we used it, but I could see it potentially getting a little more crowded after the ski lifts start closing.

- The price was extremely reasonable, especially for a ryokan, which sometimes charge an arm and a leg for accommodation. It's a great deal anyway, but if you are looking to try a ryokan, this is a great way to do it.

The ONLY negative:
- The wifi is relatively weak. We were on the corner of the top floor, so it's possible that we were just atypically far away from the nearest router. With that said, it really wasn't a big deal for us, we were too busy enjoying everything else Hakuba had to offer.

I would absolutely stay here again!
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Date of stay: February 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jono G wrote a review Jan 2018
5.0 of 5 bubbles
We just returned from 8 days at Maruni Ryokan and this place delivers on every level. The location in Happo made things very easy as it was less than a 5 minute walk to Happo Bus Terminal, 10 minutes to the Happo One Gondola and a number of great restaurants and a couple of bars are all within 5 minutes walk. It snowed all week we were there so we ate out in Happo every night until the last night when we ventured a little further to Wadano which was only a 10 minute walk away. After a solid days skiing it was so nice coming home to Maruni Ryokan. Immediately warm and cosy when you walk inside, the onsite onsen is a great way to relax the muscles and the japanese style rooms were surprisingly spacious and the futon beds were very comfortable. Each morning we were served a japanese breakfast with lots of different plates that was both delicious and filling and changed every day. Fast wifi throughout the whole hotel. What really made this place so special were the owners Shino and her family who looked after us so well. Nothing was too much trouble and they were able to help with anything we needed - it was incredible. It was my first visit to Hakuba but the others in my group have been coming every year for 8 or 9 years and have said this is the best they've stayed at in this price range . Cant wait for next year, thanks Shino and family!
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Date of stay: January 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gaz352016 wrote a review Jan 2017
Victoria, Australia
5.0 of 5 bubbles
I have stayed at a number of places in this region and this place was the best - by far!!

The family run Ryokan is located in the centre of Happo - not far from the travel centre. The family members spoke little English - but this added to the fun. They literally could not do enough for us. We only made one mistake at this place - we didn't stay in for dinner until our last night. The dinner was superb and put many "5 star" restaurants to shame. Breakfasts were equally superb.
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Date of stay: January 2017
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: We had two separate rooms and both were excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben D wrote a review Dec 2016
San Francisco, California
5.0 of 5 bubbles
This was a wonderful ryokan. Shino and her family do a great job in making you feel welcome and at home in their ryokan.

The onsen is nice, and the rooms are traditional Japanese rooms with a comfortable bed and nice views of the mountain.

The morning I left, Shino prepared a bento box for me because she knew I wouldn't be taking breakfast. It was very very sweet and one of many little thoughtful touches I experienced during my stay.

The hospitality here was truly wonderful and I highly recommend this ryokan.
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Date of stay: December 2016
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WWEGuy wrote a review Jan 2015
Birmingham, United Kingdom
5.0 of 5 bubbles
Just finished 5 nights stay at the family-run Maruni Ryokan with 3 friends and couldn't fault it in any way. Started well with us getting collected from the bus station / information centre upon arrival on our Nagano Snow Shuttle from Narita Airport (credit to that company too for them contacting Maruni to advise them of our arrival) and our stay from then on was faultless.

Great location with short walking distance to info centre where all shuttle buses pass through, Lawson store for supplies and a number of shops & restaurants.

The staff speak limited English, but about 1000 times more Japanese than I do, and so more than enough to allow non-native speakers to stay without problems. However, it is a traditional ryokan and so familiarising yourself with the customs regarding footwear avoids any possible embarrassment. Not that they would embarrass you anyway.

We only had breakfast once (1000 Yen) and it was DELICIOUS and well worth trying, although it might be a bit too much for some ahead of a day on the slopes. Breakfast (and dinner?) need to be ordered and paid for before 7pm the day before, so don't make the same mistake we did and forget to sort dinner at least once too!

We stayed during a very busy Japanese holiday weekend when the ryokan was full and had two rooms, one slightly bigger than the other, but once the Japanese guests left, the guys in the smaller room were offered the chance to move to a bigger room without charge. They declined, but it was a nice touch all the same.

Wifi is free and with a very strong and fast signal throughout. There is also a PC in reception area, but you might need to be able to remember where certain Windows options are as it's obviously set up for Japanese use.

The hotel has its own onsen which was a little too hot for my sensitive skin, but still a welcome addition at the end of a long cold day and the drying room is well heated and definitely does its job.

It's unlikely I'll ever make it back to Hakuba, having visited all of the main areas in my 6 days there, but I would strongly recommend anyone else thinking of going there, who wants to stay somewhere traditional, with excellent location and service to match, to consider staying there.

By traditional, this does mean tatami beds on the floor, but I think the fact we actually had two mattresses each was a polite gesture to those of us unused to it and again, much appreciated.

They even dropped my friends back to the info centre on departure and me to another (cheaper) place and sent us on our way with a lovely fresh apple each and a smile & a wave.

Wonderful memories of Hakuba and wonderful memories of Maruni Ryokan. Arigatou gozaimasu!
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Date of stay: January 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: We left it to them and we had absolutely no complaints and would suggest others do the same.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jono G wrote a review Feb 2019
5.0 of 5 bubbles
This was our 2nd stay at Maruni Ryokan and we absolutely loved our stay. Rooms are clean, warm and cosy and the japanese beds are very comfortable. Japanese breakfast is always different and interesting. Its only a short walk to Happo Bus Stop so very easy get to any of the mountains in the Hakuba Valley. What makes the place really special is Shino and her family who go out of their way with little things that make you at home and we loved walking through the doors after a solid day on the mountain. Thank you Shino, see you next year!
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Date of stay: January 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan L wrote a review Jan 2019
5.0 of 5 bubbles
We stayed 6 nights, the service could not have been better, the staff were friendly and helpful. Breakfast was amazing and different every day! We had dinner on the last day and it was wonderful and very reasonably priced. There is an Onsen to soak in after a long day skiing.a large ski room and a separate drying room. You can buy ski passes for Happo One there and hire ski gear. They are a short walk from Happo bus terminal and not far from the Happo one slopes.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Khyalla
Melbourne, Victoria, Australia20 contributions2 helpful votes
We booked through Booking . com
gaz352016 asked a question Apr 2016
Victoria, Australia9 contributions10 helpful votes
do all rooms have private ensuites/bathrooms
Answer from Shino_Maruni
Hakuba-mura, Japan
Thank you for your inquiry. The bath and toilet are equipment in all the room. Wi-fi is also available. Kind regards From Maruni Ryokan
dorisl434 asked a question Nov 2016
Hong Kong, China
hi, how do I get to your hotel from白马尺?
gaz352016 wrote a tip Jan 2017
Victoria, Australia9 contributions10 helpful votes
5.0 of 5 bubbles
"We had two separate rooms and both were excellent"
Read full review
WWEGuy wrote a tip Jan 2015
Birmingham, United Kingdom88 contributions58 helpful votes
5.0 of 5 bubbles
"We left it to them and we had absolutely no complaints and would suggest others do the same."
Read full review
Not the right property for you?
There are more places to choose from in the Hakuba-mura area.
PRICE RANGE
HK$1,320 - HK$1,375 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureKitaazumi-gunHakuba-muraOmachi Onsen / Hakuba happou Onsen
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARUNI RYOKAN

Frequently Asked Questions about Maruni Ryokan
Which popular attractions are close to Maruni Ryokan?
Nearby attractions include Happo-one Nature Study Course (0.3 km), Glad Quad (0.3 km), and Hakuba Happo Nire Pond Fishing Center (0.5 km).
What are some of the property amenities at Maruni Ryokan?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Which room amenities are available at Maruni Ryokan?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Maruni Ryokan?
Guests can enjoy complimentary tea during their stay.
Is parking available at Maruni Ryokan?
Yes, free parking is available to guests.
What are some restaurants close to Maruni Ryokan?
Conveniently located restaurants include Mimi's Restaurant and Bar, Maeda, and Ohyokkuri.
Is Maruni Ryokan located near the city centre?
Yes, it is 0.9 km away from the centre of Hakuba-mura.
Are any cleaning services offered at Maruni Ryokan?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Maruni Ryokan?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Maruni Ryokan?
Many travellers enjoy visiting Ushikata Inn (6.8 km) and Aoni Shuraku (5.0 km).
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