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Relais & Chateaux Hotel Burg Schwarzenstein

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Rosengasse 32, 65366 Geisenheim, Hesse Germany
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Traveller (314)
Room & Suite (87)
Dining (30)

About

#1 of 4 hotels in Geisenheim
Location
Cleanliness
Service
Value

Looking for a place to stay in Geisenheim? Then look no further than Relais & Chateaux Hotel Burg Schwarzenstein, a luxury hotel that brings the best of Geisenheim to your doorstep.

The rooms offer air conditioning and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Relais & Chateaux Hotel Burg Schwarzenstein features 24 hour front desk, a concierge, and room service. In addition, as a valued Relais & Chateaux Hotel Burg Schwarzenstein guest, you can enjoy breakfast that is available on-site. Guests arriving by vehicle have access to free parking.

WAAS.sche-Fabrik (1.5 mi), located nearby, makes Relais & Chateaux Hotel Burg Schwarzenstein a great place to stay for those interested in visiting this popular Geisenheim landmark.

While in Geisenheim be sure to experience nearby Spanish restaurants such as La Bodega de Luisa.

Plus, during your trip, don’t forget to check out some of the popular historic sites, such as Kloster Johannisberg and St. Johannes der Taufer.

We’re sure you’ll enjoy your stay at Relais & Chateaux Hotel Burg Schwarzenstein as you experience everything Geisenheim has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Hiking
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Electric vehicle charging station
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English, German
264Reviews2Q+A18Room tips
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traveller1969 wrote a review Aug 2022
Germany45 contributions34 helpful votes
+1
Stunning place. Excellent staff, cuisine, location and hideaway. Highly recommended if you would like to visit the German Rheingau wine region. Close to the Rhein river overlooking a splendid panorama. Rooms fully equipped with all you need, quite and super interior. Hotel bar, parking in front of the building including E charger in case your needs electricity. Massive shout-out to the staff. We felt every second welcome. Really like a second home 👍👏👏👏
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stephanie Teigelkamp, Inhaber at Relais & Châteaux Hotel Burg Schwarzenstein
Responded 3 Aug 2022
Dear Traveller1969, thank you very much for your amazing review. We are more than delighted that you felt like a second home at our hotel. We hope to see you soon again, Best regards Stephanie Teigelkamp
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LADAHOLS wrote a review Sep 2020
Oxford, United Kingdom107 contributions91 helpful votes
We had booked a room in the old part of this hotel which is charmingly situated amongst vineyards. DO NOT ACCEPT Room 6 unless you are happy to be kept awake by the kitchen staff until after 23.00 and woken up by noisy deliveries before 06.30. It is totally understandable that the kitchen staff need somewhere to chat and that deliveries need to be made but it is not acceptable to expect customers to pay a considerable amount to listen to the above. The downsides of this room should have been pointed out when the booking was made. On check out although our experience was told to the receptionist no adjustments were made to the room rate. Not good enough. Also it was pointed out to us when we checked in that we had not made a reservation for dinner and the restaurant was fully booked. Although that helpful receptionist managed to secure us a table, we felt that the necessity of booking a table for dinner should be made clear upon booking a room. Hot water slow to come through but good when it did, good bathroom- no bath- comfortable bed but plastic under sheet (again understandable) made the bed very hot; which did not aid the disturbed night.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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IanFarnell wrote a review Sep 2020
Skipton, United Kingdom139 contributions109 helpful votes
We have stayed here in normal and current times. The majority of rooms are in an annex opposite the castle just a few steps away. The rooms are modern and well equipped some with terrace seating. Some of the towels and linens have seen better days but expect they will soon be renewed. The grounds are well maintained and the views over the vineyards and Rhine valley are exceptional. Dinner in the castle dining room is excellent traditional food. Breakfast is served as the usual vast buffet is not available during the current regulations. The more modern restaurant changes name and hands in the kitchen from time to time . The service however is constant. Personally I presently prefer the current unstarred offering without some of overprocessing. The menu is well presented and there is even a currywurst available if that’s your hearts desire. The local wines are as good as Rhine Riesling gets and the estate overlooks Schloss Johannisberg The rooms whilst not ultra luxurious are excellent value by Relais and Chateau standards.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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zebracat wrote a review Sep 2020
Luxembourg City, Luxembourg598 contributions142 helpful votes
+1
We stayed shortly after this property reopened at the end of May and were hugely disappointed. Service, from prior telephone and e-mail communication, to on-site reception staff was not on par with a Relais & Châteaux property. Not very professional or helpful at all, close to zero information given, etc. As these were unusual times, we were able to look past this. However, the negatives just kept on piling up: In our (expensive) Riesling Suite we encountered: - a minibar snack menu but no snacks and no price list - a wine cabinet in to room but no pricing information - no in room dining menu - 1 complementary bottle of water (for 2 people for 2 nights!) - a radio that wasn't working The room wasn't serviced during our stay, which at the time was understandable. However, we felt like somebody 'half prepared' it before our arrival and never finished the job... Only after we called reception multiple times did we receive price lists and so on. Printing these in advance would have been simple enough for the hotel. The suite was not worth the high price tag in our opinion. The terrace is not private at all. The big positive was the comfortable bed, as well as the bathroom shower with integrated jets, mood lighting and music. The bathtub was also top notch. Dinner in the restaurant was very good, so was breakfast. No complaints here. On our second night we ordered room service as we wanted to make use of our spacious suite. This was probably one of the worst in-room dining experiences we ever had in a hotel... and bordering on inedible. No finesse, hardly any taste and the food looked like someone had thrown it on the plate. If you can ever be offended by food that is being served to you, this was the moment for us. Do go here for the restaurant and views over the vineyards. But stay somewhere else. Or at least not in the suites.
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Date of stay: May 2020
Cleanliness
Service
Sleep Quality
Room Tip: Riesling Suite wasn't worth the money for us.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael G wrote a review Jul 2020
Aarup, Denmark11 contributions30 helpful votes
Stayed for 2 nights in july 2020. Upgraded to a junior suite on check in. The room was absolutely perfect, with plenty of space, comfy bed, great bathroom and large and private balcony. Few covid-19 restrictions, but all handled really professional by the staff, so we felt comfortable and safe. Location is great with lots of winefields and vineyards arround. Food in restaurants really delicius! We will definitly be back in the near future!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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ladygourmet wrote a review Sep 2019
sheffield251 contributions181 helpful votes
We stayed over for one night here at the beginning of our road trip to Austria & beyond. The hotel is positioned in several buildings on a hillside overlooking the river Rhine and vineyards. We had a beautiful room with nice veranda equipped with table & chairs. Superbly fitted out, top quality linens. Bathroom top quality with Hermes toiletries. Fresh fruit in our room when we arrived. Very comfortable. Wished could have stayed longer, definitely one to return to.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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sgnecel wrote a review Jul 2019
Stuart, Florida2 contributions
great hotel in a amazing setting in the vineyards. Great staff and service with severl good restaurants as well. Very close to severla wineries with wine tatsing available. The restaurants have a beautiful view looking over the vineyards all the way down to the river. We sat on the outdoor deck and had a delightful evening meal.
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Review collected in partnership with Relais & Chateaux
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: get a room with a deck
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Monique wrote a review May 2019
74 contributions68 helpful votes
We spent one night in this hotel being a member of relais et châteaux We were greeted by a rude unpleasant young lady Her arrogance was palpable She also was condescending This coloured the rest of our stay which was fortunately 24 hours only The surroundings were pretty The room was spacious modern and clean We ate dinner in their main restaurant Food was tasty and certainly the staff was more polite I am not certain if the non welcome attitude was racial ,although I am Caucasian . I would never return and wonder if relais and chateau should reconsider them as members This hotel gets a big ZERO. For hospitality
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frank wrote a review Apr 2019
Wolfsburg, Germany333 contributions178 helpful votes
Main reason to stay here was to have a dinner at Nils Henkels Restaurant which is Part of the Hotel. But now we also a a new reason to come back. The first night we had dinner at the Burgrestaurant .... best Roulade ever ! Amazing wine recommendations and possibilities to buy the wine next day, we did this. Check in friendly and the room very good, clean, walk in shower and spacious. Great breakfast also best service even Shrimps and crayfish. Nice area with Johannisberg and other castles.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HBGsTraveller wrote a review Apr 2019
Winnemucca, Nevada98 contributions78 helpful votes
My wife and I relaxed for two days as we adjusted to the 8 hour time zone change. We visited some of the local sights and more of the local wineries. It was terrific. Just a short drive from Frankfurt Airport and a world away. The local wines were wonderful, at least the whites... The hotel staff were helpful and knowledgeable about local sites. We were unable to try the Michelin Starred restaurant but the “regular” restaurant was very good, as was breakfast each day. It was the perfect way to ease into the local time zone and the local vibe.
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Review collected in partnership with Relais & Chateaux
Date of stay: March 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$130 - US$226 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseGeisenheim
NUMBER OF ROOMS
51
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Frequently Asked Questions about Relais & Châteaux Hotel Burg Schwarzenstein
Which popular attractions are close to Relais & Châteaux Hotel Burg Schwarzenstein?
Nearby attractions include Rhine Valley (0.8 km), Weingut Schamari-Muhle (0.9 km), and Kloster Johannisberg (0.7 km).
What are some of the property amenities at Relais & Châteaux Hotel Burg Schwarzenstein?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Relais & Châteaux Hotel Burg Schwarzenstein?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Relais & Châteaux Hotel Burg Schwarzenstein?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Relais & Châteaux Hotel Burg Schwarzenstein?
Yes, free parking is available to guests.
What are some restaurants close to Relais & Châteaux Hotel Burg Schwarzenstein?
Conveniently located restaurants include Gutsausschank Trenz, Weinhof Gutsschanke Goldatzel, and Schlossschaenke auf dem Johannisberg.
Does Relais & Châteaux Hotel Burg Schwarzenstein have airport transportation?
Yes, Relais & Châteaux Hotel Burg Schwarzenstein offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Relais & Châteaux Hotel Burg Schwarzenstein?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Relais & Châteaux Hotel Burg Schwarzenstein?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Relais & Châteaux Hotel Burg Schwarzenstein offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Relais & Châteaux Hotel Burg Schwarzenstein?
The staff speaks multiple languages, including English and German.