Ueno Touganeya Hotel

Ueno Touganeya Hotel

3-17-5 Higashi-Ueno, Taito 110-0015 Tokyo Prefecture
Traveller (265)
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Room & Suite (296)
Breakfast Hall at the Ueno Touganeya Hotel
Dining (15)

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About

4.5
#12 of 161 hotels in Taito
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Free Wi-Fi in all rooms.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Business Centre with Internet Access
Massage
Baggage storage
Newspaper
Wifi
Vending machine
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Japanese

Location

3-17-5 Higashi-Ueno, Taito 110-0015 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Haneda Airport
Narita Airport
55.4 km
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520Reviews31Q+A55Room tips
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Detailed Reviews
MistyPerth wrote a review Jan 2020
Perth
5.0 of 5 bubbles
Apologies, we should have posted this review some weeks ago. My family & I stayed in a family room at the Touganeya for 10 nights in October 2019. We can't recommend the hotel highly enough. The location is excellent, right next to both the JR and below ground train lines as well as multiple convenience stores, shops, restaurants, the Ameyoko market and beautiful Ueno park & zoo within walking distance. The hotel serves a Japanese breakfast but if you prefer a Western breakfast there is a Pronto cafe 1m walk away & a Doutor cafe 3m walk away. The family room was a good size and good value for 2 adults & 2 kids. The room was kept spotlessly clean by the cleaning staff. The reception staff were incredibly helpful, especially when we had to unexpectedly extend our stay due to a typhoon. In short, we think the Touganeya is an excellent hotel and will definitely stay there again when we return to Tokyo.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel
Responded 7 Jan 2020
Dear our valued guests, We have got the greatest comment we can ever get from the beginning of the year. Thank you so much for giving us such a wonderful review ever. The rainy typhoon season is very unpredictable. Last year we had many deadly typhoons that have affected the transportation system. We are very happy we were able to help you during the typhoon. What we did are what we were supposed to do. Yet all of us are very happy to read your review that we were being helpful for your family. We can not wait to see your family again soon! Wishing you and your family a wonderful new year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul298570 wrote a review Mar 2020
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Just a few minutes walk from Ueno Station. Comfortable, clean double room. Bathroom with all the necessary amenities. Fridge. BBC on room TV but no other foreign channels. Electric kettle in the room, tea/coffee can be picked up at the reception.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The bed in the double room is rather small for two people. There are bunkbed rooms at the same...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 宮島 大志, 支配人 at Ueno Touganeya Hotel
Responded 16 Mar 2020
Dear our valued guest, Thank you very much for staying at our hotel this time. We are very happy to know that our location was good and the hotel was comfortable and our staff friendly and helpful. We really hope you will choose us so that we can meet you again! Please stay safe from COVID-19.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaye N wrote a review May 2023
Perth, United Kingdom
5.0 of 5 bubbles
Our second visit to the hotel last time was 8years ago, nothing has changed I think even some reception staff were there then. We had a 4night stay in twin room at beginning of trip to Japan then 3night stay at end in double room. Lots of space in twin room with sofa. Cleaning done daily with change and of towels and bottles of water. For Double room you can decide if you want housekeeping but room so small gave us a chance to leave things lying out of suitcases. Leave towels in bag on door handle and bin outside and they are changed and emptied it suited us fine can make own bed just not much space. All staff pleasant. In ideal location 3 minutes to Ueno station and shops and eating places. Very handy for Ueno park, zoo and museums
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Twin room if you have a couple of suitcases.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 宮島 大志, 支配人 at Ueno Touganeya Hotel
Responded 2 Jun 2023
Dear Guest, Thank you very much for taking the time to write us a 5-star review! It is always gratifying to receive positive feedback from our guest. Besides, this is the first review we have got after the COVID-19 pandemic has happened. We are just so glad we got a chance to meet and accommodate our guests again. Thank you so much for choosing our hotel again. We are very happy to know that you liked our standard twin room. We are just sorry that we only got 1 standard twin room at our hotel. We would like to welcome you again at our hotel in your future travels.
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Chris N wrote a review Feb 2020
Chicago, Illinois
4.0 of 5 bubbles
We rented the big family room both times we stayed here.

Great staff. Nice rooms. A good elevator, too!

Very clean rooms.

You can even dry your laundry on the clotheslines on the rooftop!

Only oddity is that I bumped my head on the short doorways to the rooms. haha
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 宮島 大志, 支配人 at Ueno Touganeya Hotel
Responded 19 Feb 2020
Dear our valued guest, Thank you so much for choosing our hotel many times. We thank you for complimenting our staff, rooms and elevator. As you have mentioned, our building is designed by elder Japanese so the roof is very low and the heights are short. We feel very sorry for tall guests. You can now dry your clothes in your room. There is a telescopic wire clothesline in your room now! We are looking forward to seeing you again soon and please be careful from COVID-19!
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senior travelers wrote a review Nov 2023
San Francisco, California
4.0 of 5 bubbles
Great 3 star hotel, have daily room service, refrigerator, microwave in the lobby, rooms are small, but near metro and train station. Staff is very helpful. Coffee and tea available daily. Family mart and seven eleven is just around the corner.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spongybees wrote a review Feb 2023
Toronto, Ontario
5.0 of 5 bubbles
Good location , only 3 mins walk to JR Ueno station . Room is clean and bed was comfortable. Yes it’s tiny but it’s Tokyo n you technically just need the room for sleeping and showering .
Last but not least , the room price is fairly reasonable. Highly recommended if you are looking for economical hotel with good standard .
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: No cleaning service if you are doing short stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelam98 wrote a review Jan 2011
Toronto
4.0 of 5 bubbles
I hope this review would help New travelers to Tokyo as well.

First when you arrived at Narita airport, I think that there are three usefull things you can do at the airport, 1, purchase the Train Ticket(s) to Ueno, which you can chose the fast train ($2400 yen/person - 40 minutes to Ueno) or slower comuter train (Limited Express) that stops at a dozen stops or more ($1000 yen for age 12 and up and $500 yen for kids). 2, Change as much money as you can to Yen, because there are a lot of places in Tokyo don't take credit cards. 3, You can purchase the one ($600 Y) or two($960 Y) days all you can ride Metro ticket and half price for kids and you only buy it at the airport.

When you get to Ueno station, look for direction to the Metro station and follow it, (There are two Metro lines (H and O) at this station), when you get to the Metro station, look for exit #2. If you have big luggage(s), before you get to exit #2, on you right hand side, there is an elevator going up, take this elevator up to the group level, then turn left and walk for 10 meters (30 feets), turn right and you will see a set of escarlators going up to the overpass, walk for 40 meters, you will see a small good noodle restaurant at your left good for breafast (opens until 8 pm - good price), you will see Lawson convinience store straight ahead, and turn right, you will see the Touganeya hotel.

For restaurants near by, just go back to the Metro station direction and look for the 0101 building, and go there. It is next to the Ameyoko market, and you will find a lot of small and cute restaurants there, but there only accept Yen and no credit card.

For this hotel, other reviews already stated most of the information, but one thing I find not being mentioned is the doors to the rooms are very low and if you are 6 feet or higher, you may hit you head going to your room. The two free to use computers in the lobby are very useful.

I booked the Triple non-smoking room through email to the hotel and unable to book it through Expedia or other internet sites. This room has three beds and windows and fit four of use. It has a 20" tv and a closet as well.

For water and snacks, just buy it at Lawson. They also have cheap buns for budget travellers.
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Date of stay: December 2010
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alyn59 wrote a review Nov 2014
Grays Thurrock, United Kingdom
5.0 of 5 bubbles
Booked this hotel through Expedia as we had read some good reviews.
The hotel has a map for you to use from their web site which shows you the way to this hotel (which is off the main road) from Ueno Skyline station. Take your time and check the pictures and you will find your way easily to this hotel.
This is a compact hotel, the rooms are small but certainly adequate for what you need, unless you intend to stay in the room all day. There is a bathroom capsule, best way to describe it, but again has a very small bath, shower, lovely Japanese toilet, all the to litres that you would want, including tooth brush and razor.
There is free internet connection on every floor, two floors have vending machines dispensing drinks there is also a laundrette on the ground floor. Breakfast is not included in the price we paid which was £183.00 for 3 nights.
We arrived early in the morning as we had an overnight flight, on arrival at hotel we were able to leave our bags and go explore the area, although we have been to this area before.
It is difficult to find anything wrong with this hotel. Like everywhere in Japan people almost fall over themselves to help you, we wanted a couple of larger cups to have tea in and the staff brought them to us within mins.
The whole hotel is spotlessly clean and looks as though it has had very little use, but this hotel was full while we were there.
Another great thing about this hotel is that there are no slamming doors, as the mechanism is perfectly balance on the doors so as not to slam. Also we did not at any time hear any other guests or tv's.
This is a great little hotel at, for Tokyo, a very reasonable price, would defiantly recommend this hotel. It is close to the subway system and within walking distance of Ueno park where you will find Ueno Zoo ¥600 entry fee. You will find the Tokyo Pandas there.
Also plenty of eateries nearby.
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Date of stay: October 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel
Responded 5 Nov 2014
Thank you very much for choosing our hotel after reading guest's reviews and giving us such an in-depth review. It is pleasing that you felt our hotel was spotlessly clean. We will continue to keep our rooms clean. Thank you for reminding us that the doors do not make noise. We are happy to hear that you did not hear any noise in the room during your stay. We sincerely appreciate that you would recommend our hotel to the others. Our staff looks forward to welcoming you back on your next opportunity.
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smauge wrote a review Mar 2014
Sydney, Australia
4.0 of 5 bubbles
I spent the bulk of my nights on my two weeks in Japan at this hotel. I used it as a home base, keeping my room there for the whole two weeks, while spending an odd night here and there in other cities.
I found this to be a great hotel for a solo traveller and even though the rooms are small, it was plenty adequate for me to keep my belongings in and rest my tired head at night. It has laundry facitilties, which you'll most likely need if you're planning on staying longer than a week, especially in humid summertime. So make sure you have some coin handy for that.
It's conveniently situated a short walk from Ueno Station, which gives you easy access to all the best spots in Tokyo - Shinjuku, Shibuya, Harajuku and Central Tokyo. Get a JR Rail Pass organised before your trip, it's essential!
As well as that you have Ueno Park and Zoo a short stroll away, beautiful department stores for shopping, and the lovely retailers of food and souvenirs at Ueno Station itself, including the Hard Rock Cafe and so many sweets to indulge in!
The hotel's own website provides valuable information on how to find it when you arrive. Print that info out and you'll have no problem whatsoever finding it. It was a huge relief to have that info on me when I exited the train at Ueno.
The only thing I can fault them on is they need to update the adapters you can loan at the front desk. Next time I may think about bringing my own instead of struggling with the dodgy ones provided. But there will be a next time! I would not hesitate to use this hotel again.
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Date of stay: August 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: You can book via their website, but as there are restrictions as to how many days in a row you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel
Responded 18 Mar 2014
Thank you very much for taking your time to write the review. We are glad that you used our hotel as a home base and rested comfortably. We are pleased to hear that you enjoyed the major tourist attractions. We have taken note of the loaned adapters and we will prepare good quality ones next time. Thank you again for saying that you will come back to our hotel. We hope to see you soon.
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Bernard F wrote a review Apr 2013
Zürich, Zurich, Switzerland
5.0 of 5 bubbles
Overall experience could not have been better. We traveled in January, so I'm a bit late with this. Location is perfect for a Tokyo central base stay. Train station and Keisei super close. Wife and I knew nothing of Japan - but this hotel made everything come together and work. Staff was super friendly, spoke English, and did everything they could to make us comfortable - they even gave us umbrellas, which we brought home as souvenirs. Here's two tips I don't think i saw on TA when we booked our rooms: 1. With a little searching, you can find turn-by-turn walking directions from Keisei station to the hotel, which is great when you're tired and the street system is so different. 2. Their is a Lawson right around the corner, just in case you want a small pastry instead of fish for breakfast. Definitely going back to Tokyo, and definitely staying here again.
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Date of stay: January 2013
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touganeya, フロント オフィス マネージャー at Ueno Touganeya Hotel
Responded 19 Apr 2013
Thank you very much for your kind review. We are glad that we could provide information about Japan for your first trip and you felt comfortable during your stay. We are pleased that you cherish those umbrellas even now. Thank you so much for saying for staying at our hotel again. We look forward to the opportunity to welcome you back in the future.
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Nikki asked a question Feb 2020
Temecula, California133 contributions94 helpful votes
Hi. Is the hotel offer free internet Wifi? If so, how's the wifi signal inside guest room?
Answer from TouganeyaHotel
Tokyo, Japan1 helpful vote
Yes, you can.You can access to WiFi for free in every guest room. Please ask the receptionist for the WiFi Password).
Answer from Jamie D. H
56 contributions21 helpful votes
Rasselas is correct - there is also no guarantee that hotel staff: - monitor TripAdvisor for questions - are able to provide accurate room availability information in this format (because that info is constantly changing) You should always contact an accommodation directly (e.g. through that business's website) if you have a question that only the hotel can answer. Best wishes on your trip - May is lovely in Japan!
Chee Ken C asked a question Nov 2015
Petaling Jaya, Malaysia166 contributions36 helpful votes
When can I book your room for check-in 10 Dec 2016 (1 night) and 15-17 Dec 2016?
Answer from TouganeyaHotel
Tokyo, Japan1 helpful vote
You can book from February 1st 2016. You can book from 8 months before only via our official website and email.
Answer from TouganeyaHotel
Tokyo, Japan1 helpful vote
您好 谢谢您的询问 如果您可以的话,请您用email送给我们。 我们在信息上回答您的疑问 请您了解 谢谢
Gaye N wrote a tip May 2023
Perth, United Kingdom495 contributions269 helpful votes
5.0 of 5 bubbles
"Twin room if you have a couple of suitcases."
Read full review
Spongybees wrote a tip Feb 2023
Toronto, Ontario27 contributions9 helpful votes
5.0 of 5 bubbles
"No cleaning service if you are doing short stay"
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Paul298570 wrote a tip Mar 2020
Kuala Lumpur, Malaysia552 contributions82 helpful votes
4.0 of 5 bubbles
"The bed in the double room is rather small for two people. There are bunkbed rooms at the same price."
Read full review
Richard wrote a tip May 2019
Hong Kong, China118 contributions48 helpful votes
5.0 of 5 bubbles
"Strongly recommend to book a few months in advance as they are quite full all the time."
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OZtraveller222 wrote a tip Feb 2019
Perth, Australia506 contributions249 helpful votes
5.0 of 5 bubbles
"My room overlooked a side street. There were a few people yelling in the street late at night."
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PRICE RANGE
HK$468 - HK$671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
touganeya hotel taito
LOCATION
JapanKantoTokyo PrefectureTokyoTaitoUeno / Asakusa / Ryogoku / Adachi / Ueno, Asakusa
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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UENO TOUGANEYA HOTEL HK$477 (H̶K̶$̶7̶3̶4̶)

Frequently Asked Questions about Ueno Touganeya Hotel
Which popular attractions are close to Ueno Touganeya Hotel?
Nearby attractions include Kurand Sake Market Ueno (0.2 km), Ueno District (0.3 km), and Shitamachi Museum (0.5 km).
What are some of the property amenities at Ueno Touganeya Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
Which room amenities are available at Ueno Touganeya Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ueno Touganeya Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ueno Touganeya Hotel?
Yes, parking is available to guests.
What are some restaurants close to Ueno Touganeya Hotel?
Conveniently located restaurants include Premium Sake Pub Gashue, Ichiran, Atre Ueno Yamashitaguchi, and Yamabe Okachimachi.
Is Ueno Touganeya Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Taito.
Are any cleaning services offered at Ueno Touganeya Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ueno Touganeya Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Ueno Touganeya Hotel?
Many travellers enjoy visiting Hozomon (1.7 km), Tokyo Central Railway Station (3.5 km), and Nezu Shrine (1.8 km).
Is Ueno Touganeya Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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