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1-9-1 Higashishimbashi, Minato 105-7337 Tokyo Prefecture
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Traveller (3246)
Room & Suite (1182)
Dining (383)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Tokyo
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 146 hotels in Minato
Travellers' Choice
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. Conrad Tokyo's TwentyEight is the stylish spot in Tokyo for breathtaking views, signature drinks, and afternoon tea. Dine at our acclaimed restaurants and order wine from our cellar for a superlative meal. More luxuries for your stay: Direct Shiodome station access Fine dining, casual eating, and a must-visit bar Beautiful guest rooms and suites with spectacular views Tranquil Mizuki Spa, fitness facilities, and a 25-meter pool Flexible event spaces for up to 450 guests
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Property amenities
Paid private parking on-site
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Hair dryer
Laptop safe
Wake-up service / alarm clock
On-demand films
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Great View
Languages Spoken
English, Japanese
3904Reviews68Q+A100Room tips
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Popular mentions
Hamish K wrote a review 4 Jul
Anacortes, Washington
We just returned from another stay at our favorite Tokyo hotel - our first in almost a 18 months due to the global pandemic - and can happily report that the Conrad Tokyo remains the absolute epitome of 5-star luxury and hospitality. Indeed, despite it being a year and a half since our last visit, one of the staff members greeted me before I had even begun the check-in process and welcomed our family back to the hotel. That was Angelo who, as you can read in countless other TripAdvisor reviews, is somewhat of a legend at the Conrad, somehow managing to be everywhere at exactly the right time to ensure you want for nothing. After the warm greeting, Angelo personally escorted us to the executive lounge for check-in. While still observing current pandemic-related government restrictions, the lounge at the Conrad Tokyo manages to pull off the most challenging of balances, maintaining a sophisticated luxury environment while still feeling welcoming to all (including our three children under the age of 5). This is a true testament to the professionalism and dedication of the entire staff, and especially Amika, Midori, Aisha & Sarah, who went above and beyond to ensure my family and I had a flawless stay. Mr. McInnes, you have an amazing team here. I should mention that, on this trip, we had originally intended to stay just one night, a quick getaway for a change of scenery and some delicious food at the hotel’s several fine dining establishments. After the first night, and the phenomenal manner in which the Conrad team looked after us, we couldn’t make ourselves leave, and ended up extending for two more nights. We were so vocal about our positive experience that some friends decided to join us for the last two nights, and they too were floored by what an amazing thing this hotel has going. There are a lot of 5-star hotels out there that have a similar luxury appearance, but the Conrad Tokyo stands apart in how it makes the guest feel about the entire experience. We can’t wait to come back - it’ll be much sooner than 18 months from now!
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Date of stay: June 2021Trip type: Travelled with family
Lioleon626 wrote a review Apr 2021
Tokyo, Japan
I stayed here with my now fiancé for a short staycation. While we were here, I worked with the hotel to plan a surprise engagement at the Twenty Eight Lounge. It was weeks and weeks of planning and coordinating and the concierge team and staff at the Twenty Eight Lounge were devoted and dedicated to making sure that the most important part of my life went off without a hitch. The proposal went so well! It was great and she said yes! Could not have pulled off a better proposal without their help!! The space was beautiful and the service was top tier. Honestly the best hotel experience I’ve ever had. (Not to mention, the rooms are pretty nice, too. We stayed in a king suite.)
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: April 2021
Sleep Quality
Starskyandhutch wrote a review Jan 2021
Overall I think the hotel overall and the rooms specifically is great. Very modern and comfortable with all the right touches and good location. Makes you feel like you are having 'fun' even if there for business. The one major thing is that if you want to use internet you either have to BUY a cable or call down for a wireless card and then scratch off some number and spend ages setting it up. If you don't need this then I recommend it 100%, oterhwise stay somewhere else.
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Date of stay: November 2020Trip type: Travelled as a couple
Response from Representative Hotel Services, 支配人 at Conrad Tokyo
Responded 14 Feb 2021
Dear Hutch838, Thank you providing us and other readers with such a detailed review of Conrad Tokyo. We are glad that you enjoyed your room and the location of the hotel. We are sorry to hear that our internet service did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences. We at Conrad Tokyo promise to offer you the best quality of service on your next trip our way, assuming you do select to stay with us again. Thank you once again for choosing Conrad Tokyo hotel and we truly look forward to welcoming you back to our property on your next visit to Tokyo.
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Jack Master wrote a review Dec 2020
New York City, New York
I did enjoyed my stay here and was very excited to be in the Executive King Suite, but there were definitely parts of the stay that took away from it being 5 stars. First off, in terms of location, Conrad Tokyo is in a good place but it is extremely hard to actually get into the hotel. The station is at the Shiodome which is one stop away from Shimbashi. However, there are many road blocks and you cannot cross the street easily in this area. We found ourselves across the street from the hotel, and found it very difficult to get to the other side. That said, I think this is the most centralized part of Tokyo as in its moderately easy to get anywhere else due to it being one of the train hubs, but it was still at least 30 minutes to Shibuya/Shinjuku. Shimbashi is a decent neighborhood but it’s still a 10 minute walk away. The room itself is quite nice and luxurious and very pretty at first glance but when I looked closely, I noticed that it wasn't as new or well maintained as some of the other 5* hotels. The hotel was aged and in need of a refurbishment. You can tell that the furniture was a bit worn, the water system used very old styled knobs and even the toilet had a manual flush. In fact, the water in the shower gets hotter if you flush or switch on the faucet at the same time. There were also several spots on the floor that had scrap marks. Basically, everything was nice and luxurious, but just old. If you don't mind slightly older furniture and infrastructure, then this is a great place for you because it IS luxurious. Breakfast here is split up into the executive and the lobby lounge. The first day we tried the executive lounge. The space had a good view of the city skyline and was nice and quiet and the spread was fairly standard for 5 star hotels. The second day, we had it in the lobby lounge. I’ve heard from blogs that the breakfast at the main restaurant is way better. It was not. The place is hectic and it was hard to even find plates. Many other guests also requested plates because there either weren’t enough or it was just hard to find. When we finally found it, there was a stack of like 4 plates. After sitting and eating for like 20 mins, I went back for another plate but found one plate with a piece of bread and a candy wrapper. 20 minutes later, when we were leaving we found a stack of new plates right next to the plate with the bread and candy wrapper. No one has bothered to clean it up even after replenishing the clean plates. I understand they were busy, but the presentation is important. Trash next to clean plates should be cleaned asap. During the evening cocktail hour, they had some salami/ham and breaded shrimp. This was actually a good snack. Conrad Tokyo also has a really good gym. It was much better than any other hotel so far. There was a leg press, chest press, and a barbell! There was no squat rack though but obviously you shouldn't expect that in Tokyo. One other thing that was missing was a pull-up bar though but with a barbell and leg/chest press, I’m satisfied. As for the pool, I did not enjoy it. It just wasn't very impressive, it was like 2 lanes and very bland in design. Overall, this was a decent hotel but my expectations were too high for a $1000 executive suite so it lead to a disappointment. Like I said, if you don't care about the hotel being slightly older, then this place is luxurious with decent service and amenities.
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Date of stay: January 2020
Sleep Quality
1 Helpful vote
alittlesomething wrote a review Oct 2020
Bangkok, Thailand
The best hotel in Tokyo and Conrad i’ve stayed before. The hotel is just next to the metro Shiodome (Toei Oedo Line) if you came from the airport, you also can catch the Airport Limousine Bus approximately 45 minutes to 1 hour. Lobby is on 28th floor and thank you Masuda-sama for allowed me to check in at 11am. Room is bigger than other hotels in Tokyo with full amenities. Rooms is clean, modern, i can see Odaiba View from my room (Bay view). I received turn down service everyday with a little snack and thank you housekeeping on 32 floor for your good service. Breakfast on the lobby floor, not much variety but good food and ingredient. Provides Japanese corner, american breakfast corner, salad, fruits, bread, muffin etc. I really enjoyed this hotel, thank you everyone for your service especially staffs whom i met named Kao, Koga, Sarah, Alesi, Fukui and also concierge staff on the ground floor who assist my luggage upon departure. Can’t wait to go back ❤️
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
US$401 - US$724 (Based on Average Rates for a Standard Room)
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JapanKantoTokyo PrefectureTokyoMinatoOdaiba / Shiodome / Shinbashi
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Frequently Asked Questions about Conrad Tokyo
Which popular attractions are close to Conrad Tokyo?
Nearby attractions include Hama Rikyu Gardens (0.3 km), Caretta Shiodome (0.2 km), and Advertising Museum Tokyo (0.2 km).
What are some of the property amenities at Conrad Tokyo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Tokyo?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Conrad Tokyo?
Conveniently located restaurants include Annam Indian Restaurant Ginza Tokyo, Fish Bank TOKYO, and Washoku en Shiodome.
Are there opportunities to exercise at Conrad Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Conrad Tokyo have an airport shuttle?
Yes, Conrad Tokyo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.