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165-23 Aza Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.

About

#34 of 123 in Kutchan-cho
Location
Cleanliness
Service
Value
Kozue's pristine riverfront and clifftop site enjoys views of rolling hills through the fine branches of the treetops, which are known as 'kozue' in Japanese. Kozue boasts a prime Hirafu Village location with easy access to the slopes, and embraces Niseko's natural beauty in each luxurious aspect.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hiking
Skiing
Shuttle bus service
Baggage storage
Concierge
Express check-in / check-out
Parking
Wifi
Non-smoking hotel
Clothes dryer
Laundry service
Washing machine
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Room features
Air conditioning
Fireplace
Safe
Seating area
Coffee / tea maker
Kitchenette
Bath / shower
Hair dryer
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
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Room types
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

Full view
82Good for walkers
Grade: 82 out of 100
74Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
8Reviews1Q+A0Room tips
Traveller rating
  • 8
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Time of year
Traveller type
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wonderingwanderer_11 wrote a review Jan 2020
Hong Kong, China5 contributions6 helpful votes
Stayed for a week with family. Half our group skied; half did not (the older ones). Not often the case a property can cater to both groups. The skiers were ferried up to wherever they wanted to start on the mountain, and picked up as well when they finished skiing. The non skiers enjoyed the under 5 minute walk to the Vale/Shiki/Ezo/Lawsons etc as well as just staying home in the very cozy flat. Right across was Shiki which has Green Farm cafe for breakfast, a great deli plus gourmet restaurants Kamimura and Kitchen. The rooms were also really quiet- couldn't hear traffic, snow clearing or teenagers dressing up in snow gear! The property had a driver and car available to bring some us to the next towns (more food adventuring and food shopping) and any further restaurants we wanted to try (walking in the cold and snow was a bit much for some members of the group). One minor issue was that while the ski room was really convenient, the actual storage capacity of the ski lockers felt really cramped given the number in our party. Minor issue though, we'll definitely be back.
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Date of stay: January 2020
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tihe2012 wrote a review Jan 2019
Gympie, Australia9 contributions1 helpful vote
The apartment was Great!!, The staff were all awesome .Extremely helpful and the driver service was a great service. The only thing i would say is that you wouldnt want more than 2 Adult 2 childeren in the apartment, might be a bit squishy. The apartment was beautifully outfitted and a nice view out into the trees and the snow
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Date of stay: January 2019
Value
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Trip type: Travelled
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Response from NISADEBP, Manager at Kozue
Responded 1 Feb 2019
Dear tihe2012, Thank you for your wonderful review about your stay at Kozue! We are ecstatic to hear that you enjoyed your stay with us and that our services were helpful on your holiday. Our staff are always happy to to assist and pride themselves on making sure all guests have the best time in Niseko. Thank you again for staying with us at Kozue. We hope to see you again next season! Warmest Regards, Nisade Boutiques Property Manager
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Natluxuryretreats wrote a review Apr 2017
10 contributions2 helpful votes
This was our second stay at Kozue and we were here for 6 nights from January 28 to February 3, 2017! Once again, we left Kozue in awe. From all the Nisade properties that I have stayed in the past 10 years, this winter 2016-2017 Kozue team is on a mission to outperform. Everything about the apartment is the same as our February 2016 stay from the abundance of luxury technology with excellent sound proofing to under-floor heating in living, bedroom and bathroom with direct elevator access. Prior to the trip, Andy Yu from Reservations made sure that my requests from previous years are replicated and he also coordinated with Housekeeping and Front Desk prior to arrival. I am truly grateful to Andy for his excellent memory and follow-up! What truly stands out this season is the Kozue concierge team this winter! From the moment we walked in, we were greeted by Cliff and lovely Anna. During our stay, Cliff went above and beyond with all our transfer requests. He is always a phone call away to drive us anywhere in Hirafu and also unlimited rides to Kutchan. He is very helpful, punctual, positive and made sure that there is always someone who will pick us up within 5 minutes after the transfer request was made. This is also the benefit for guests of Kozue, Terrazze, and Hakuchōzan who has access to a fleet of Nisade vans to take care of all your transfer needs. It was so convenient and especially during the snow storm that we encountered in late January! We were also very grateful that Cliff took the initiative to wait for us while we collected our snowboards from Rhythm and he also returned our snowboards at the end of our stay. Anna is very friendly and took the initiative to call us every morning to check on our transfer needs for the day. Sam is equally delightful driving us from one destination to another and he recommended us various cafes that were truly delightful. Thank you so much for making our stay heavenly! It’s the perfect haven in Niseko and we are so happy we are coming back to Kozue this winter 2017-2018!
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Date of stay: January 2017
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Trip type: Travelled
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Responded 14 Apr 2017
Dear Natluxuryretreats, Thank you for taking the time to write your review for Kozue, your comments are very much valued. We really appreciate your comments regarding our customer service from Andy, Cliff, Anna and Sam. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. At NISADE, we aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Kozue this winter 2017-2018! Netnapit Johnston, Hotel Manager NISEKO ALPINE DEVELOPMENTS (NISADE)
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Angeline T wrote a review Feb 2017
1 contribution
This was our first visit to Niseko and Kozue made it an experience to remember. Prior to our arrival to departing niseko, everything was organised and we were well taken care off. Cliff was so helpful in every aspect from taking us (and our skis) right to the lift and picking us from any location throughout the day. When it was out of hours, we could call upon the Vale to handle our transportation. Anna and Sam also stood out as they were so helpful and friendly. They help organise ski lessons, restaurant bookings, airport transfers and lift passes. One small minor negative was that there was no safe in the room but we were allowed to keep valuables with the reception. All in all, it was a fantastic stay (made by the team) and we would definitely be back!
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Date of stay: February 2017Trip type: Travelled
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Responded 11 Mar 2017
Dear Angeline T, Thank you for your wonderful review! It was our pleasure to host you at Kozue Niseko and we are delighted that you enjoyed your stay. Our team take pride in delivering excellent customer service and we are delighted to have contributed to a memorable holiday in Niseko. Also, we greatly appreciate all your feedback as we constantly aim to go the extra mile for our guests. It is excellent to hear that you are hoping to return to Kozue next season. We look forward to welcoming you back for another winter escape at Kozue. Warm regards, Kozue Team
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zack c wrote a review Feb 2017
Austin, Texas79 contributions39 helpful votes
We stayed here not knowing what to expect but I couldn't have been more happier with how everything went. Our apartment was very cozy with a fireplace and comfortable living area. The staff was amazing! Cliff the concierge made sure we had a ride everywhere we went. They even carried our equipment to the lifts! Sam helped us out as well driving all the way Hanazono even for just one run then returning our equipment for us afterwards. Anna was also very helpful and sweet. We have come to niseko once a year for the past three years and this was by far my favorite place so far. Will definitely be back
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Date of stay: February 2017Trip type: Travelled
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Responded 11 Mar 2017
Dear Zack c, Thank you for your kind review! At Kozue, we aim to exceed expectations and we are thrilled that you had a fantastic stay with us. It is wonderful to hear that the combination of the luxury apartment and the customer service of the Kozue team made this years holiday to Niseko stand out from the rest. We are passionate about the success of Kozue and ensuring that our guests have an unforgettable experience. We look forward to welcoming you back next season! Kind regards, Kozue Team
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PRICE RANGE
US$132 - US$163 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
12
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Frequently Asked Questions about Kozue
Which popular attractions are close to Kozue?
Nearby attractions include Mick's (0.4 km), Kiyoe Gallery Niseko (0.3 km), and Kanpai Kabin (0.3 km).
What are some of the property amenities at Kozue?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Kozue?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Kozue?
Yes, free parking is available to guests.
What are some restaurants close to Kozue?
Conveniently located restaurants include Bombay Sizzlers Niseko, Bar Gyu, and Kamimura Restaurant.
Does Kozue have an airport shuttle?
Yes, Kozue offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kozue?
Yes, laundry service and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Kozue?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Japanese, and Indonesian.