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204 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Traveller (108)
Room & Suite (213)
Dining (47)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 28/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Niseko Alpen Hotel
Updated 28/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 22 hotels in Kutchan-cho
Location
Cleanliness
Service
Value

Niseko Alpen Hotel is an excellent choice for travellers visiting Kutchan-cho, offering a charming environment alongside many helpful amenities designed to enhance your stay.

Niseko Alpen Hotel is a charming onsen hotel offering air conditioning and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a pool and an on-site restaurant, which have made this a popular choice among travellers visiting Kutchan-cho. For guests with a vehicle, free parking is available.

While visiting Kutchan-cho, you may want to try some crab at one of the nearby restaurants, such as Bang Bang, Ezo Seafoods Oyster Bar, or A-Bu-Cha 2nd.

Plus, during your trip, don't forget to check out an art gallery, such as ST-Gallery Niseko.

Enjoy your stay in Kutchan-cho!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Skiing
Spa
Ski In / Ski Out
Non-smoking hotel
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Laundry service
Self-serve laundry
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
211Reviews8Q+A17Room tips
Traveller rating
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Most Recent
Melsa85 wrote a review Jan 2020
Canberra, Australia525 contributions158 helpful votes
I used their onsen as an external guest, it cost ¥1000 as a visitor and the outside pool had a lovely view over a chairlift and ski run. Lovely amenities as well. Massage chairs are a nice add and only ¥100 for 10 mins
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Date of stay: January 2020Trip type: Travelled solo
1 Helpful vote
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Sara L wrote a review Dec 2019
Tiong Bahru, Singapore11 contributions9 helpful votes
Although a little old, it is clean and I appreciate they printed out information about the area in a lot of details. Love their breakfast, very generous with a vast array of selection, unlimited fish roe and sashimi. They are so considerate to give us take away cups for our coffee to take out. The food is definitely better than Hilton. Unbeatable location, literally right next to Hirafu. Less people than Hilton in the peak season. Things are cheaper too.
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Date of stay: December 2019Trip type: Travelled as a couple
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JulianRLee wrote a review Dec 2019
7 contributions7 helpful votes
My family stayed here multiple times on our ski vacations to Niseko. The location is unbeatable being about 50 meters from two lift stations going up the mountains. Right outside the hotel is the main Hirafu street with a good (but expensive) selection of restaurants. The hotel itself is a little run-down but rooms are decently clean. Breakfast buffet is generous with sufficient selections. The only complaint I may have is the onsen. It is small (only two pools) with little amenities (hair dryers only) and, since it also takes outside guests, crowded and not kept clean as the staff cannot keep up with it. It also needs better control as I have seen guest walking in with beers.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Yosemite008 wrote a review Dec 2019
Singapore, Singapore26 contributions4 helpful votes
Pros Good place to practise some competitive Swimming especially after skiing Nice heated pool Charming host like Yuki-san Cons Only pool in Hirafu! Can be quite crowded in the late afternoon to evening
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Date of stay: December 2019Trip type: Travelled with family
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chae84 wrote a review Oct 2019
Sungai Buloh, Malaysia80 contributions45 helpful votes
Perfect location.. ski in and ski out... It provide locker and place to store you board and ski equipment. Breakfast is good although it serve almost the same kind everyday... Rooms are big for 4 adults. Bathroom is bit small but almost every hotel in Japan having the same. Look like an old building but that does not really are concern.
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Date of stay: February 2019
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2 Helpful votes
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ling4dj wrote a review May 2019
New York City, New York26 contributions20 helpful votes
Perfect location. Right next to the chair lift and ski rental place. Walking distance to dining and convenience store. Spacious room. Great Onsen and pool. Amazingly tasty breakfast. Ski storage room by the side entrance so it truly is ski-in-ski-out. No concierge but the hotel staff was nice and helpful. The hotel has an old ski lodge feel with low ceilings and a very small sitting area in the lobby, which was not pleasing upon entering, but the rest of the amenities outweigh the first impression. We were very happy with the stay and will definitely return to stay again.
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Date of stay: March 2019
Value
Cleanliness
Service
Trip type: Travelled with family
Room Tip: superb location
See more room tips
2 Helpful votes
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BB21 wrote a review Feb 2019
Hong Kong, China55 contributions72 helpful votes
We came here in February during Chinese New Year break in 2018 and 2019. No complaint. Want to share some details here so readers may know what to expect. Access: 5min walk from Hirafu Welcome Centre. We came with my two kids aged 10-12 years and we just dragged our suitcases across. If you really have a lot to carry you may get a trolly from the hotel. Rooms: basic but clean. small bathrooms but since normally take a shower in the onsen so rarely use the bathtub. first year we stayed in a Japanese/Western style room with two beds and with kids sleeping on tatami. this year we took a larger "quad room" with 4 single beds. very old style but functional. Wifi - free and works ok. we watched youtube videos and made whats app calls without much trouble. Own ski and boot locker but only one boot dryer Onsen is free. Open til midnight. no private family onsen room. Ski in Ski out - a few steps from king pair lifty. for those who don't want to walk, they may ski down to family run and take ace family quad kift 1 breakfast - buffet good variety - both western and chinese. no skim milk though. closes 9am which is a bit early though if takes 10-15 min walk to central hirafu, not exactly central but close enough niseko foot and body massage inside hotel. also a shop for snacks, ice cream and gifts. in short, almost everything under one roof. good location and convenient
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Travelled with family
3 Helpful votes
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Response from NisekoAlpen, 支配人 at Niseko Alpen Hotel
Responded 14 Feb 2019
Thank you very much for your stay in our Hotel Niseko Alpen. We appreciated your favorable comments and information about our hotel. It's exactly as you said, our hotel's location is very convenient for skiing and snow boarding. And also our stay geusts can use spa and swimming pool for free. Niseko food which is massage place open from 11am to 9pm. We hope that you had a great time in Niseko. We aim to provide our geusts with even higher levels of satisfaction and, We are looking forward to meeting you next time. Sincerely yours,
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CBo wrote a review Dec 2018
East Sussex, United Kingdom272 contributions63 helpful votes
Been here before three years ago and not disappointed coming back. A good clean and fit for purpose hotel. Its breakfast variety has a good mix of Japanese and western options including a British style breakfast with a more healthy portion. Rooms are not big but then very clean and decent prices. The rooms even provide an air purifier/humidifier - thoughtful. The hotel does not do double beds but ev singles are spacious. The location is perfect for the skiers and snowboarders. Storage for hotel guests us great. On top of that the hotel has its own swimming pool, onsen (hot spring) and kids playroom with staff. And a cafe downstairs.
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Date of stay: December 2018Trip type: Travelled with family
1 Helpful vote
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Response from NisekoAlpen, 支配人 at Niseko Alpen Hotel
Responded 8 Jan 2019
Firstly, thank you for staying our hotel and we appreciate your feedback.We glad to hear that you are satisfied with our hotel.We aim to provide warm hospitality, good facility and every service that makes guest happy. Once again, thank you very much for reviewing us and look forward to seeing you next time.
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33-1-3-rpm wrote a review Oct 2018
Sydney, Australia53 contributions98 helpful votes
Title sums it up. Exceeded my expectations in all aspects - super friendly staff (good communication both English and Japanese, on phone and email), nice (but dated that’s ok) room which is bigger than usual, Onsen, 25m pool and hot tub, really good quality and tasty buffet breakfast in a large breakfast hall. There are newer places in Niseko but I really felt this was good value during the autumn months. It is right next to the ski lift so I imagine winter would be a good place. Hotel is huge so if you don’t want to walk far ask for a room closer to lift and dropping off luggage is easier via the side parking rear entrance as that’s closest to the front desk.
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Date of stay: October 2018Trip type: Travelled with family
1 Helpful vote
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Response from NisekoAlpen, マネージャー at Niseko Alpen Hotel
Responded 24 Oct 2018
Thank you very much for your stay in our Hotel Niseko Alpen. We appreciated your favorable feedback. It really warms our heart. Our hotel locates at in front of ski area, so it's very convinient for sking and snowbording. We aim to provide our geusts with even higher levels of satisfaction. We hope that you had a great time in Niseko. We are looking forward to meeting you winter season as well. Sincerely yours,
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Dennis F wrote a review Oct 2018
Melbourne, Australia12 contributions
If you are coming during skiing seasons I can understand why this place is good, it is right near to the lifts. However we came in autumn and there are many other better places to stay. This place does not have custom temperature control for each room so if the hotel wants heating you only get heating, it is also quite run down. However Breakfast had very nice salmon
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Date of stay: October 2018Trip type: Travelled as a couple
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Response from NisekoAlpen, マネージャー at Niseko Alpen Hotel
Responded 27 Oct 2018
Thank you very much for your stay in Hotel Niseko Alpen. We apologize that you coundn't stay our hotel comfortably. We aim to please to do ererything possible. We hope that we could meet you again. Sincerely yours,
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PRICE RANGE
US$104 - US$142 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
130
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Frequently Asked Questions about Niseko Alpen Hotel
Which popular attractions are close to Niseko Alpen Hotel?
Nearby attractions include Niseko Tokyu Grand HIRAFU (0.5 km), Boot Solutions Niseko (0.4 km), and Après Lounge (0.2 km).
What are some of the property amenities at Niseko Alpen Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Niseko Alpen Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Niseko Alpen Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Niseko Alpen Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Niseko Alpen Hotel?
Conveniently located restaurants include Asahikawa Ramen Tozanken, A-Bu-Cha 2nd, and Bang Bang.
Are there opportunities to exercise at Niseko Alpen Hotel?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Niseko Alpen Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Niseko Alpen Hotel have any great views?
Yes, guests often enjoy the mountain view available here.