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188-19 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Traveller (139)
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Room & Suite (298)

About

#3 of 23 hotels in Kutchan-cho
Location
Cleanliness
Service
Value
Travellers' Choice
Centrally located in Hirafu’s Upper Village, luxury boutique hotel Chalet Ivy accommodates travelers of the world with fine hospitality and a hearty home away from home experience. Whether you are touring the bounty of natural beauty that is summertime in Hokkaido or heading out for a long day on the world-famous Niseko powder snow, Chalet Ivy is here to welcome you home afterwards! Comfortable rooms with mountain views, delicately prepared Japanese cuisine with wine and Japanese sake, natural onsen hot springs, gym, and spa, and activity concierges are here to make your stay in Niseko truly luxurious.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Ski rentals
Ski school
Babysitting
Free shuttle or taxi services
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Skiing
Airport transportation
Shuttle bus service
Car hire
Spa
Hot spring bath
Massage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Sofa
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Chinese, Japanese, Korean
185Reviews15Q+A31Room tips
Traveller rating
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Popular mentions
swissmiss36 wrote a review 2 Mar
Key West, Florida3 contributions
I cannot say enough great things about the hotel and staff at Chalet Ivy. From the moment we walked in the door, they made us feel welcome and did everything they could during our stay to help out and make our experiences great. The hotel was clean and modern, and very centrally located. Since there are fewer restaurants open due to Covid, the staff was incredibly helpful in finding us wonderful places to eat (from fun local Japanese cuisine to an Italian restaurant) and in arranging for the hotel shuttle to get us there. They even helped us get in touch with a local artist whose gallery was located across the street, but wasn’t keeping regular hours due to the pandemic. Sho at the front desk spoke with the artist and arranged a convenient time where we could meet him and buy one of his beautiful rice paper lamps. The shuttle was always available to take us to the slopes and while we could easily have called for them to take us back, we found that by ending our skiing day at the Welcome Center, we could quickly and easily walk 250 meters downhill back to the hotel. The great onsen was a wonderful way to relax after a day on the slopes and the breakfast was incredible (plus by day 2, the waitress knew I wanted milk with my coffee and brought it for me). I would recommend Hirafu as the best of the four towns in the Grand Niseko ski area. Hirafu has, by far, the largest town/village area with a variety of restaurants and shops, plus we found it to be English-speaking friendly.
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Date of stay: February 2021
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Guido G wrote a review Mar 2020
9 contributions2 helpful votes
We stayed at the Hotel in March 2020 and had a great time there. The location is perfect - literally 5 min walk from the lift in ski boots and they even have a bus that can drive you there in 1 min. As we were traveling with 4 people we had 2 rooms close to each other and both were good size with balcony and nice views of the slopes. We loved the Japanese breakfast they offered which included Tuna Sashimi and a little Nabe pot with Kani. The hotel also has a ski valet where you can rent and then leave your skis. And another highlight was their hot bath that provided great relaxation after a day of skiing. Would definitely stay there again.
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Date of stay: March 2020
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Room Tip: higher floors facing the slopes
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goforholiday wrote a review Mar 2020
Hong Kong, China65 contributions42 helpful votes
We booked 2 rooms for 3 nites and paid in advance more than 6 months ago and requested for rooms to be close together as we have 2 children with us. The hotel arranged us to stay at 2 different floor, made it extremely inconvenient for us. The front desk girl looked tired, over-stressed and unhelpful. The rooms are very basic and small in size for the high price we paid except for the scenic Mt Yotei view. It takes 15 minutes to walk and 5 minutes' drive to the nearest ski ground and hotel's ski-rental instructor & staff and coach driver are super friendly and helpful. Breakfast area is small and packed with people, food is refilled quickly. The hotel arranged several activities during the CNY period but it get over-crowded in the lobby area. The laundry machines are not working very well and the onsen is small but okay. Car parking is free. Restaurants and shops are within walking distance too.
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Date of stay: January 2020
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FamilyTravel1205 wrote a review Feb 2020
London, United Kingdom54 contributions34 helpful votes
Well done again! This is our second time staying at Chalet Ivy and we will be returning the next season. Service was excellent from the reception to the ski concierge to the shuttle drivers. We had a very pleasant one week stay in one of their suites with a beautiful view of the ski slopes. Most impressive is that you can see the Hotel Manager tending to all services from the restaurant to the reception. He is present at all times and late into the evening, making sure that all runs smoothly for all his guests.
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Date of stay: January 2020
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osoenerljs wrote a review Jan 2020
Colorado Springs, Colorado42 contributions24 helpful votes
We stayed at Chalet Ivy on a ski trip with friend in late January, 2020. We also stayed there two years ago and loved it so much we booked it again. The staff were friendly and helpful, the rooms nice with great views of Mt. Yotei, and a fabulous breakfast buffet with both Japanese and European/American food- delicious! Two years ago our daughter got engaged in the lobby bar and everyone clapped! Also love the onsite onsens, the ability to rent skis right at the hotel ski shop, shuttles to the gondola and great proximity to the mountain and the great restaurants, bars and shops in town.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Two years ago we stayed in a roomy suite, this time a double room but with a great view of Mt....
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PRICE RANGE
US$162 - US$419 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
78
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Frequently Asked Questions about Chalet Ivy Hirafu
Which popular attractions are close to Chalet Ivy Hirafu?
Nearby attractions include Niseko Kids Club (0.3 km), Mick's (0.3 km), and Boot Solutions Niseko (0.2 km).
What are some of the property amenities at Chalet Ivy Hirafu?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Chalet Ivy Hirafu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chalet Ivy Hirafu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Chalet Ivy Hirafu?
Yes, free parking is available to guests.
What are some restaurants close to Chalet Ivy Hirafu?
Conveniently located restaurants include Bombay Sizzlers, Kamimura Restaurant, and Ezo Seafoods Oyster Bar.
Does Chalet Ivy Hirafu have an airport shuttle?
Yes, Chalet Ivy Hirafu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chalet Ivy Hirafu?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Chalet Ivy Hirafu?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Does Chalet Ivy Hirafu have any great views?
Yes, guests often enjoy the mountain view available here.