Chatrium Niseko Japan
3-2-3 Niseko Hirafu1-Jo, Kutchan-cho, Abuta-gun 044-0080 Hokkaido
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About
#3 of 150 hotels in Kutchan-cho
Location
Cleanliness
Service
Value
76 beautifully crafted studio, 1,2 and 3 bedroom turn-key apartments incorporating contemporary Japanese aesthetics, premium furnishings and fittings, enhanced with the luxuries of Asian hospitality and framing breathtaking views of Mount Yotei, the Niseko ski area and the surrounding national park. An extraordinary opportunity. Located at Central Hirafu Village. 7 minutes walk to Ace Family Chair lift.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Horseback riding
Children's television networks
Airport transportation
24-hour security
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Wine / champagne
Vending machine
Ski rentals
Ski school
Skiing
Bicycle tours
Canoeing offsite
Fishing
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
BBQ facilities
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
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Room features
Blackout curtains
Air purifier
Dining area
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Chinese, Japanese
Location
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
3-2-3 Niseko Hirafu1-Jo, Kutchan-cho, Abuta-gun 044-0080 Hokkaido
Name/address in local language
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Car HireSee all Kutchan-cho car hire
241Reviews13Q+A3Room tips
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I had a fantastic experience staying at this hotel. The service was impeccable, and the ambiance was delightful. The staff went above and beyond to make my stay enjoyable. The room was clean, comfortable, and well-appointed. Additionally, the hotel's amenities exceeded my expectations. Overall, it was a truly satisfying stay, and I would highly recommend this hotel to others.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jimmy Rey Mananis, Guest Services / Front Office at Chatrium Niseko Japan
Responded 2 days ago
Dear 786lawh, Due to our hotel preparation for the upcoming busy season we would like to express our sincere apologies for the delayed reply. Our team goals are to surpass and exceed our guest's expectations. Indeed your comments were truly appreciated. Once again thank you for your time in writing and completing the guest reviews survey. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Their rooms are amazing, with complete kitchen equipments, comfortable bed and pillow, and very helpful and lovely staff. Come here for a great location to the slopes, good restaurants, near food trucks, and has a staff that has no problems making reservations and meeting all your transportation needs.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Have been there for two weeks and the hotel was great in terms of rooms, amenities, location. Hotel also provided the shuttle to drop off at the welcome center which is extremely convenient. There are also Michelin star restaurant Kamimura as well as the deli cafe in the morning where you can enjoy your brekky and a nice coffee. Highly recommended!
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sahapol Ladda, General Manager at Chatrium Niseko Japan
Responded 6 Aug 2023
Dear Annie P. Thank you for taking the time to write a review about our hotel. We appreciate the information you provided and are delighted to read your positive and favorable impression of our overall service and facilities. I will be sure to pass the lovely feedback on to the team. We look forward to welcoming you back soon. Remarkable yours, Sahapol Ladda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best hotel stays we have ever had. Lovely hotel, the room is clean and comfy, the staff and the service that really make this place special. They will go out of their way to assist and they could not have been more helpful, Whole experience was amazing and I hope we get to come back again soon. We went there around summer and we planed to go back again in winter.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sahapol Ladda, General Manager at Chatrium Niseko Japan
Responded 6 Aug 2023
Dear Valued Guests, Thank you most sincerely for the kind review of Chatrium Niseko Japan following your recent stay. We are delighted to learn that you are thoroughly satisfied with our facilities and services. It was indeed a pleasure having you as our guest, and we look forward to welcoming you again as we strive to be your first-choice hotel whenever you travel to this magnificent town, Niseko. Remarkable Yours, Sahapol Ladda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Chatrium was one of the most memorable ones I have had in years. Though we came in April which is low season in Niseko, the views from our room was still stunning. Appreciate how the hotel provided us with complete amenities which allowed us to enjoy ourselves. The warm hospitality is what I love most about the hotel. Special thanks to Khun Sahapol, Khun Toei, Yvonne-san, Yukiko-san and the team.
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Use their Chatrium app for seamless communication with concierge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sahapol Ladda, General Manager at Chatrium Niseko Japan
Responded 25 Apr 2023
Dear Justin Halimm, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time. We look forward to welcoming you back to Chatrium Niseko Japan in the near future. Remarkable Yours, Sahapol Ladda | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the best hotel stays we have ever had. Lovely hotel, but it’s the staff and the service that really make this place special. They will go out of their way to assist and they could not have been more helpful. Loved the complimentary shuttle, made getting to and from lifts a breeze. The shuttle driver was amazing, always helping with our skis and finding all our lost stuff! The. Whole experience was amazing and I hope we get to come back again one day.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sahapol Ladda, General Manager at Chatrium Niseko Japan
Responded 7 Apr 2023
Dear Valued Guest, Thank you for taking the time to write share your experience online following your recent stay with us at Chatrium Niseko. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Chatrium Niseko. Yours Sincerely, Sahapol Ladda | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very appreciative for the opportunity to experience both the Chatrium Nisseki and its wonderfully scenic surroundings. Staff at the resort were very kind and went out of their way to accommodate any needs we had. The reserved room easily accommodated 4 adults; very spacey, included a conveniently complete kitchen, a fully stocked laundry room, and a second bathroom. The view of the mountains from the room was breathtaking. Checked into the resort during inclement weather; drive from the airport was slow and cautious, but after settling into Chatrium, I quickly was at ease from all the kindness experienced during my stay. Thank you for a happy and memorable experience.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Takaya Maekawa, General Manager at Chatrium Niseko Japan
Responded 6 Apr 2023
Dear Ryukyuhinga, Thank you for your recent visit at Chatrium Niseko and for having taken some of valuable time to share your experience online. We are delighted to know you have enjoyed your visit and fully satisfied with service and facilities we provided. it was indeed a pleasure having you as our guest and we look forward to a pleasure of welcoming you back to Niseko and stay with us at Chatrium Niseko in the near future. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was perfect as you were able to walk to all the restaurants and the friendly staff dropped you off each day at the Gondola. GREEN FARM DELI CAFÉ ROASTER breakfasts and coffee were a high standard. TEMPORADA TAPAS BAR food was delicious and had some really tasty wine from Chile. Our room was really large and comfortable. Loved the free laundry service. Absolutely recommend Chatrium.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from 足立 隆, 会計 / 財務 at Chatrium Niseko Japan
Responded 22 Mar 2023
We are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The highlight of the stay, the very friendly and service minded staff. Picking us up and driving us to the slopes with the hotel bus whenever we called. Helping us with the restaurant reservations and anything else we needed. An excellent and spacious room with city view (towards Lawson), room 509. A kitchen with all amenities and all that you need for having a great time together with the family. The room was just perfect! The ski lockers and the dryer for the boots and gloves was excellent. We had breakfast in the Green Farm Deli Cafe, every morning, awesome food! We will be back, that's for sure!
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: We had a view towards the North, room 509.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Takaya Maekawa, General Manager at Chatrium Niseko Japan
Responded 10 Feb 2022
Dear JoKva-san, Thank you very much for staying at Chatrium Niseko Japan and also for your wonderful review of us. We are glad that you enjoyed your stay and our service. We look forward to welcoming you back soon! Remarkably yours, Takaya Maekawa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is close to the main street that leads to the slopes, with easy access to Rhythm where you can rent skis. Restaurants, bars, slopes, everything is accessible by foot, which is super convenient! The room was huge with 2 bedrooms, 2 bathrooms, a modern kitchen and living room. I loved the atmosphere and the interior design. The staff was very welcoming and available, providing pick up service, food delivery recommendations (during corona time). We were also able to check in early. I highly recommend the hotel for all kinds of travels.
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Date of stay: January 2021
Value
Location
Service
Room Tip: Choose the room with Yotei view :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 15 Feb 2021
Dear Ms Alexandra, Thank you for your wonderful review of Chatrium Niseko. We are glad that you enjoyed the location, facilities and the hotel atmosphere. It was our pleasure to have welcomed you to Chatrium Niseko and we really enjoyed having you with us. We hope that you can visit us again very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$112 - US$680 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Shiki Niseko
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
76
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Claim Your ListingCHATRIUM NISEKO JAPAN HK$967 (H̶K̶$̶1̶,̶6̶8̶4̶) - Updated 2023 Prices & Hotel Reviews - Kutchan-cho
Frequently Asked Questions about Chatrium Niseko Japan
Which popular attractions are close to Chatrium Niseko Japan?
Nearby attractions include Niseko Kids Club (0.3 km), Mick's (0.2 km), and Boot Solutions Niseko (0.2 km).
What are some of the property amenities at Chatrium Niseko Japan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Chatrium Niseko Japan?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Chatrium Niseko Japan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chatrium Niseko Japan?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Chatrium Niseko Japan?
Conveniently located restaurants include Bar Gyu, Bombay Sizzlers Niseko, and Ezo Seafoods.
Does Chatrium Niseko Japan have an airport shuttle?
Yes, Chatrium Niseko Japan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Chatrium Niseko Japan have airport transportation?
Yes, Chatrium Niseko Japan offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Chatrium Niseko Japan?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Does Chatrium Niseko Japan have any great views?
Yes, guests often enjoy the city view available here.