Chatrium Niseko Japan
190-4 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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US$180
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Room & Suite (73)
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chatrium Niseko Japan
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 22 hotels in Kutchan-cho
Location
Cleanliness
Service
Value
76 beautifully crafted studio, 1,2 and 3 bedroom turn-key apartments incorporating contemporary Japanese aesthetics, premium furnishings and fittings, enhanced with the luxuries of Asian hospitality and framing breathtaking views of Mount Yotei, the Niseko ski area and the surrounding national park. An extraordinary opportunity. Located at Central Hirafu Village. 7 minutes walk to Ace Family Chair lift.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Horseback riding
Children's television networks
Airport transportation
24-hour security
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Wine / champagne
Vending machine
Ski rentals
Ski school
Skiing
Bicycle tours
Canoeing offsite
Fishing
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
BBQ facilities
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
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Room features
Blackout curtains
Air purifier
Dining area
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Chinese, Japanese
Location
Full view
84Good for walkers
Grade: 84 out of 100
85Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
190-4 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
Name/address in local language
Getting there
Car HireSee all Kutchan-cho car hire
230Reviews12Q+A2Room tips
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The highlight of the stay, the very friendly and service minded staff. Picking us up and driving us to the slopes with the hotel bus whenever we called. Helping us with the restaurant reservations and anything else we needed. An excellent and spacious room with city view (towards Lawson), room 509. A kitchen with all amenities and all that you need for having a great time together with the family. The room was just perfect! The ski lockers and the dryer for the boots and gloves was excellent. We had breakfast in the Green Farm Deli Cafe, every morning, awesome food! We will be back, that's for sure!
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: We had a view towards the North, room 509.
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Helpful
Response from Takaya Maekawa, General Manager at Chatrium Niseko Japan
Responded 10 Feb 2022
Dear JoKva-san, Thank you very much for staying at Chatrium Niseko Japan and also for your wonderful review of us. We are glad that you enjoyed your stay and our service. We look forward to welcoming you back soon! Remarkably yours, Takaya Maekawa General Manager
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The hotel is close to the main street that leads to the slopes, with easy access to Rhythm where you can rent skis. Restaurants, bars, slopes, everything is accessible by foot, which is super convenient! The room was huge with 2 bedrooms, 2 bathrooms, a modern kitchen and living room. I loved the atmosphere and the interior design. The staff was very welcoming and available, providing pick up service, food delivery recommendations (during corona time). We were also able to check in early. I highly recommend the hotel for all kinds of travels.
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Date of stay: January 2021
Value
Location
Service
Room Tip: Choose the room with Yotei view :)
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Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 15 Feb 2021
Dear Ms Alexandra, Thank you for your wonderful review of Chatrium Niseko. We are glad that you enjoyed the location, facilities and the hotel atmosphere. It was our pleasure to have welcomed you to Chatrium Niseko and we really enjoyed having you with us. We hope that you can visit us again very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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I had a great time at Chatirum Niseko on a family ski trip! The hotel is super close to the ski slopes while being surrounded by shops and restaurants in the town center. The staffs are superb - very professional, informative, and welcoming. Our rooms were apartment-sized that came with a full kitchen. Will definitely visit again!!
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Date of stay: November 2020
Value
Service
Sleep Quality
Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 18 Jan 2021
Dear Mr/Ms ChavsaR, Thank you for your positive review regarding your stay at Chatrium Niseko. We are glad that you enjoyed your holiday with us. We appreciate your positive feedback regarding the location, staff and our rooms and hope to welcome you back again very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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Had a pleasant stay at Chatrium Niseko. Food was amazing, service was great because everyone was so friendly and knowledgeable. This place is definitely worth every penny spent. Would definitely come back!
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 18 Jan 2021
Dear Jplovetotravel123, Thank you for your positive review regarding your stay at Chatrium Niseko. We are glad that you enjoyed your holiday with us. We appreciate your positive feedback regarding the food and service and hope to welcome you back again very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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Glad to have stayed here, a combination of the perfect location and excellent service made the trip unforgettable. The customer service was one of the best. They also had some of the nicest facilities with a modern touch. Overall, would definitely love to come back!
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Date of stay: November 2020
Value
Service
Sleep Quality
Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 9 Jan 2021
Dear Mr Roan, Thank you for your wonderful feedback regarding your stay. We are glad that you enjoyed the location, our facilities and especially our service. We would love to have you back very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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I recently stayed at the Chatrium Niseko for a mixed business and leisure trip to Niseko. It was my first time staying at the property since Chatrium took over the management of the accommodation. Chatrium Niseko is located right in the centre of the village, walkable to everything essential, large sized rooms/units, modern facilities, very clean and well maintained. The onsite Chatrium team were great, very helpful with up to date news and recommendations, welcoming and friendly and a diverse team with good local knowledge. Really good facilities in the building (Gym, Cafe/Deli, Restaurants, ATM, Ski Rental, Parking) and a very solid option for families, large and small groups, would highly recommend a stay here.
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Date of stay: December 2020
Helpful
Response from Novea Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 4 Jan 2021
Dear Mr Ewan, Thank you for your positive review of Chatrium Niseko. We are glad that you were pleased with the location, facilities and onsite Chatrium team. Thank you for taking the time to detail everything that made your stay a memorable one. We hope that in the very near future, we can welcome you back again to Chatrium Niseko. Remarkably yours, Novea Tan Assistant Hotel Manager
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I had a wonderful experience here. Every staff member I encountered, from the valet to the check-in, to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
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Date of stay: November 2020
Rooms
Location
Service
Helpful
Response from Nov Tan, Guest Services / Front Office at Chatrium Niseko Japan
Responded 3 Jan 2021
Dear Ms Sally, Thank you for your wonderful review of Chatrium Niseko. We are glad that our staff from valet, check in and housekeeping made your trip an enjoyable one. Thank you for recommending us to your colleagues and we hope that we can welcome you to Chatrium Niseko again very soon. Remarkably yours, Novea Tan Assistant Hotel Manager
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Stayed at Hyatt House for 10 days late January to early February 2020 , from the moment we arrived the place was fantastic , the staff could not be more helpful , professional and friendly. Our room was ready early , which was great after the trip from Oz , the room itself was immaculate, modern and self contained . 2 bathrooms , 2 bedrooms , lounge and dining area and modern kitchen . Nice views of the village and ski area beyond . There is a complimentary shuttle to and from the lifts and a smaller van which dropped us to the station when we left . The Ace Family lift is only a 5 or 6 minute walk anyway . We had a car and there is free parking available onsite . Breakfast was included and was great , and changed daily . We also ate at the restaurant one night and that was also very good. Just outside the main front door and part of the building is a cafe with the best coffee in Niseko . Will definitely stay again .…
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Date of stay: January 2020
Value
Location
Service
Helpful
Response from hyatthouseniseko, General Manager at Chatrium Niseko Japan
Responded 30 Mar 2020
Dear John Greetings. Thank you for sharing your feedback and stay experience that is indeed rewarding and provides us with a fresh incentive in our continued endeavors. Should there be anything else we can be of your assistance for planning your 2020-2021 snow holiday, please feel free to let us know. Once again thank you for your visit and we all look forward to welcoming your family back soon. Yours
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This place is pure luxury, staff were very attentive and friendly and accommodating to our needs. Staff went above and beyond by ensuring we all had a great holiday. If we needed to go somewhere slightly out of the way they offered the private shuttle to get us there. We would definitely stay there again!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Traveler27219080691, General Manager at Chatrium Niseko Japan
Responded 10 Mar 2020
Dear Francub Greetings. Thank you for your stay with us and sharing your feedback that provides us with a fresh incentive in our endeavors. Should there be anything else we can be of your assistance for your next snow holiday, please feel free to let us know. Once again thank you for your stay and we look forward to welcoming you and your family back for next snow season. Yours
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Everything went perfect and I had not really any expectations since it was my first time in Niseko so no comparition possible. Front desk very helpful and friendly, made my stay really easy and memorable. Nearby restaurant and cafes were excellent without even getting out of the building if necessary . Rental ski office on premises was very nice and staff super cool. No need to carry stuff around . I loved my stay and even if the price was high it was worth it . Nothing can beat a spacious and comfy apartment after a day on the slopes .
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from hyatthouseniseko, General Manager at Chatrium Niseko Japan
Responded 25 Feb 2020
Dear Mr Beudorpat Greetings. Thank you for your visit and sharing your feedback that provides us with a fresh incentive in our endeavors. Should there be anything else we can be of your assistance for your next snow holiday please feel free to let us know. Once again thank you for your stay with us. Yours
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PRICE RANGE
US$121 - US$166 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Shiki Niseko
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
76
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Claim Your Listing Frequently Asked Questions about Chatrium Niseko Japan
Which popular attractions are close to Chatrium Niseko Japan?
Nearby attractions include Niseko Kids Club (0.4 km), Mick's (0.2 km), and Boot Solutions Niseko (0.2 km).
What are some of the property amenities at Chatrium Niseko Japan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Chatrium Niseko Japan?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Chatrium Niseko Japan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chatrium Niseko Japan?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Chatrium Niseko Japan?
Conveniently located restaurants include Bombay Sizzlers Niseko, Bar Gyu, and Kamimura Restaurant.
Does Chatrium Niseko Japan have an airport shuttle?
Yes, Chatrium Niseko Japan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Chatrium Niseko Japan have airport transportation?
Yes, Chatrium Niseko Japan offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Chatrium Niseko Japan?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Does Chatrium Niseko Japan have any great views?
Yes, guests often enjoy the city view available here.