This place is a wonderful place to stay! I have never experienced such wonderful service. Peter, Haruka and their team were the most generous hosts and went above and beyond. Nothing was too much trouble and everything was thought of to make the stay easy (bus rides to and from slopes, travel mobile, lessons booked, dinner reservations made etc) Two private onsens to relax at end of day were fantastic. Yuko the lovely lady who provides massages works wonders on tired muscles and is highly recommended! Great breakfast included at barn next door. We will definitely be back! Thank you again Kimamaya for an amazing trip.
After 2 days of snowboarding, my sore body desperately needs a massage. The reception person suggested to go for massage at Kimamaya. I have to say this is the best massage I ever have, the shiatsu + oil massage 60-min combo was great, I totally passed out shortly after the treatment started. Although I did not stay in this hotel, the staff and masseuse are were super friendly. If you need a massage after a tough skiing/snowboarding day, you should consider this one. Make sure you book in advance and request for a bath session before massage.
amazing service, design, food and accommodations! we just returned from an amazing week. we were a group of 8 and each of us had a blast. peter and his team were a dream. excellent service, beautiful setting, such good skiing...i wouldn't change a thing, i'd love to return and i'd recommend it to all of my friends (i already have been doing that!).
Wow, this place is amazing! It's everything you want for a stay in the mountains: the food, the staff, the rooms, the "feel," and the service--they were all fantastic. We were there during the winter and had an incredible time. If ever we had a question or a request, Peter and his staff were there to help us out. In the morning we had breakfast at the Barn (attached restaurant)--it was the perfect springboard to the day. At night, Kimamaya was the best place to relax, clean up, and head out from. We always went to bed happy and full, and woke up refreshed and energized.
Our family of four stayed at Kimamaya for a week in January. For three of us this was our first visit to the snow and our experience was made all the more magical due to the service, advice and care provided by Peter and Haruka. Thank you also to the friendly, welcoming staff at The Barn who remembered our orders and just how we liked our coffee! Thank you Peter for recommending and organising dinner reservations, skiing coaches (for mum!) and many other helpful tips. Thank you for providing us a phone so that I (mum) could call you when I had enough of the lessons and could retreat to our lovely room.
I stayed here with a group of 8ish people for 5 nights the first week of February 2018 and it was absolutely incredible. Peter and his staff made us feel so welcome. The breakfast at The Barn every morning was a magical way to start the day and the onsens after a long day of skiing were perfection. Can't wait for my next visit!
Superb Hotel. The service is impeccable, the rooms ultra comfortable, the best hotel breakfast I've ever encountered and I've had more hotel breakfasts than anyone ever wants. Exceptional masseuse, hot tubs and epic snow. The Barn Restaurant is fantastic as well. I'm running out of superlatives. I'll not be looking around next year but coming straight back to Kimamaya.
I stayed at the Kimamaya hotel for 10 days in February. The hotel itself is a beautiful as the pictures show. Everything is cozy and comfortable. The dry rooms for ski equipment and clothes was great to have and had all our gear dry and warm at the start of each day. The private onsens were perfect for soothing aching legs. Breakfast and dinner at The Barn were excellent. What really makes this hotel special, though, is the staff. Peter and his team were INCREDIBLE. They are so friendly and excited to help your stay be great. They helped us with transfers from the airport, dinner reservations, bus tickets to other ski hills in the area, and every little detail you can think of. They immediately new us all by name and picked up on our preferences quickly. Just genuinely…
This hotel makes you feel at home, the rooms are spacious and luxurious, the lounge very warm and charming and the staff led by Peter is all about providing you with a personalised service. They offer service to take you to the slopes with a mobile phone to be picked up when you finish your runs. They are extremely well connected and will help you with your dining booking as well as guiding. The Hot bath is special and the massage fantastic. You will also enjoy the weekly welcome drinks with great stories shared by the guests. Best place to stay in Hirafu by far.
Kimamaya hotel was above and beyond in every way. Peter and his team took all the care in the world from the moment we arrived until dropping us off at the bus terminal. This boutique hotel and our loft room was modern and equipped with excellent amenities to provide the perfect wow factor. Our room was quiet and the bed quality on a new level of comfort.. The breakfast which I believe has been mentioned before was delicious, varied and we can vouch for its mastery . The staff in the Barn restaurant were absolutely spot on with service as was the very hard working gentlemen safely driving the bus and assisting us with the ski rental logistics. A no brainer if your looking for a friendly, genuine quality experience in Niseko...