See why so many travellers make The Maples Niseko their inn of choice when visiting Kutchan-cho. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
Rooms at The Maples Niseko provide a kitchenette, and getting online is easy, with free wifi available.
In addition, The Maples Niseko offers an on-site restaurant, which will help make your Kutchan-cho trip additionally gratifying.
While in Kutchan-cho be sure to experience local tempura favourites at Ezo Seafoods Oyster Bar, Yukitei Niseko Restaurant, or An Dining & Cafe Bar.
During your visit, be sure to check out a popular garden like Mishima's Shibazakura Garden, which is a short distance from the inn.
At The Maples Niseko, your comfort and satisfaction come first, and they look forward to welcoming you to Kutchan-cho.
Just like the complains from other customers, the hotel doesn't value customer safety as their first priory. They claimed that the area is safe to travel to even when the area issued emergency status. While other hotels in Japan understand our decision on not going and be able to cancel the trip for us, the Maples decided to just stand with their point and claim the situation is normal and there should be no problem in travelling over there.
The Maples is a very nice place to stay in for a ski trip in Niseko Excellent location in middle-upper hirafu extremely helpful and polite staff easily access of convenient store and drug store (just on the opposite side of the street) although there is no in-house onsen, but there is one just next to it
6 of us stayed for 7D6N. Great view from the apartment. We booked the ski view and were put on the 5/F. Can't complain much about the apartment. Front desk staff was not up to standard unfortunately. Not the friendliest bunch. Ski on and out is awesome. Ski room is bar none. Really good location. Improvements, if you offer shuttle to Annupuri or MaxValu at Kutchan that would be awesome. Chalet Ivy across the street offers that. Downside, no bath tub. No onsen. I would still recommend Maples to friends but would love to see the improvements being looked at. Thanks
I cannot believe the Maples are taking the safety of the customer as last priority. We were there end of FEB, 2020 and suddenly the Japanese govt declare Hokkaido in the state of emergency during our stay. The hotel shorten the operation hours immediately to protect their staff. We are experiencing extreme stress given the rapidly change and the poor handling with the princess cruise situation in Yokohoma. So, we decide to leave a day early. We asked the hotel for a refund or credit stay for future. The management say the situation wasn't too bad, and the attitude from the front desk manager was rude. Many hotels are waiving to all the change in this situation. It is because they care about the safety of the customers and their reputation. Extremely disappointed.
Great location, ski in ski out and personalised shuttle service around Hirafu. Our room has 2 bedrooms and plenty of space. The kitchen well equipped. Modern decoration. Everything was clean and new. We love the apartment. There is also a Rhythm counter at the hotel lobby which is an added convenience. The maples is also very near ski schools and just next to the Family Run. The dry room and the lockers are new and well maintained. Good room, good service and good location. I love everything about it.