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Mosaic - Boutique Suites by Blue Mountain Resort

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108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Fall Suite Sale!
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (203)
Room & Suite (97)
Pool & Beach (23)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mosaic - Boutique Suites by Blue Mountain Resort
Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Blue Mountains
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Blue Mountains, Mosaic is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Mosaic makes it easy to enjoy the best of Blue Mountains.

Mosaic Hotel is a family-friendly resort offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as paid internet access is offered to guests.

Plus, guests can enjoy a pool, which has made this a popular choice among travellers visiting Blue Mountains. For guests with a vehicle, free parking is available.

While visiting Blue Mountains, you may want to try some surf and turf at one of the nearby restaurants, such as Copper Blues or C & A Steak Company.

Should time allow, Pretty River Valley Provincial Park and Craigleith Provincial Park are some popular parks that are relatively easy to get to.

Mosaic Hotel is sure to make your visit to Blue Mountains one worth remembering.

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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Skiing
Children Activities (Kid / Family Friendly)
Shuttle bus service
Meeting rooms
Car park
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Spa
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Seating area
Telephone
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Hotel links
Special Price:Fall Suite Sale!
461Reviews16Q+A100Room tips
Traveller rating
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Jess wrote a review Sep 2021
Toronto, Canada2 contributions
+1
My husband and I thoroughly enjoyed our stay at the Mosaic Boutique Suites in Blue Mountain. The room was clean and a perfect size for the two of us! We got plenty of pool time, despite the reservation system (due to Covid). Other guests would either not show up for their reserved times or they would cancel their reservations last-minute, so we were got more than an hour a day at the pool. We couldn’t find the free, above-ground parking that we had read about, but to be fair, neither of us is great with maps! This was our second visit to Blue Mountain and we stayed in a different hotel the last time. We much preferred the Mosaic and plan to stay here again on our next trip!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: The towels you get at the pool are quite small, so you may want to bring your own (though they do...
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 9 Sep 2021
Thank you for taking the time to post this lovely review following your recent visit to Blue Mountain Resorts and the Mosaic Suites. We are delighted to see that you thoroughly enjoyed your visit and found the rooms met all of your expectations. The pools do require reservations in order to manage capacities, and we are pleased to see that you were able to secure more time than expected. We are thrilled to hear you will be returning and look forward to having you back. In Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Lizzie_ellen wrote a review Jan 2020
Fareham, United Kingdom20 contributions12 helpful votes
Hotel's Favourite
My brother recently moved to Canada and was working in the Blue Mountain resort. Soon after he had moved we immediately knew that we of course wanted to fly out to Canada to visit him and explore the place he now calls home. We originally started looking at AirBnBs, but nothing really offered us the convenience that staying on site did so booked the Mosiac, which we thought was pretty good for the price on Booking.com. Upon arrival at the resort, I must admit that the Mosaic was difficult to find (we had just come off an 8-hour flight, we were cold so our bearings might have been a little bit off!) but we asked a couple of people who told us that check-in was at the Georgian (another hotel on site). We were welcomed by Courtney who was extremely friendly and knowledgeable about the resort and was able to answer all of our questions - including giving us really clear directions to the underground heated car park (a must in the snowy weather). Once we found the Mosaic and went up to our room we were really impressed with the cleanliness, the size of the room and the overall amenities available to us (we had a kitchenette which was stocked with everything needed to cook!) we even had a fire in the room! The bathroom was really nice, with a large bath and we even had robes - how luxurious! There were three of us in the room so we had 1 double bed and a pull out sofa bed, which was comfy. The only thing to mention about the sofa bed is that it doesn’t have a full duvet, only a thin blanket. But the next day the lovely staff gave us 3 extra blankets! We had a nice sized balcony which I expect would be lovely in the summer. We didn’t use the pool but by the looks of it plenty of people were enjoying it - it looked amazing in the snow! The actual Blue Mountain resort itself was amazing. It was very family friendly, with lots of different activities to do, even if you weren’t skiing (which we weren’t). If you aren’t skiing I would definitely recommend driving to the top of the mountain and walking round in the woods (especially during the snow). It was beautiful and something I’ll never forget. We also did the tubing which was great fun. There was a really big variety of restaurants which made deciding what to eat difficult!! We only spent 3 days at the Blue Mountain but would not hesitate going back and stay at the Mosaic.
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 29 Jan 2020
Dear Lizzie, Thank you so much for this wonderful and detailed review of your recent stay at Blue Mountain Resort. We are so pleased to hear you enjoyed your stay and will be sure to pass on your commendations to Courtney’s management team, and make them aware of her fantastic service. We can assure you the leadership team will extend their sincere gratitude to Courtney for a job well done. The resort offers a variety of activities catering to a range of personal interests, in addition to our wonderful skiing and snowboarding experiences.We are very happy to see that you made the most of so many available offerings, during your stay. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Nora K wrote a review Jun 2021
1 contribution
Poor guest services, they never go a step beyond to try (at least) to accommodate a request, a wrong information about amenities in the room, cold, brief, and robotic receptionists, bad directions to the hotel from over the phone reps. Locked in the room because of an engineering issue, when called to get help and indicated the door would not open, the person on the phone did not even treat the matter as an emergency. Receptionists made us pay for a late checkout, while the other asks us to leave earlier with an attitude, even the late checkout was paid for and pre-arranged by her colleague.. One of your receptionists asked me to leave and she will email me the invoice just because she did not want to log in as she started her shift 5 minutes ago!!!!!!
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Date of stay: June 2021
Value
Service
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Response from James Henry, General Manager at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 28 Jun 2021
Dear 733norak, Thank you for taking the time to post a review following your recent visit to the Mosaic Suites at Blue Mountain Resort. We value our guest feedback and any opportunity to celebrate our successes and opportunities for improvement. We regret to see that you were dissatisfied with your overall experience and found our associates to be less than friendly and accommodating, this quality of service falls far below our brand standards and warrants internal follow-up. We will review your comments with our associates to ensure this quality of service is not repeated. Additionally, if you would like us to undertake an investigation and provide a more detailed response, feel free to e-mail us some details of your reservation to mail@bluemountain.ca and we will be happy to delve further into your concerns internally. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Travelfam wrote a review Mar 2021
1 contribution
Rooms are decent and clean! Pool was broken the entire time and no alternative provided. Aquatic centre suggested, however that is an extra cost. Resort was also very loud. Called security twice, but not resolved.
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Date of stay: February 2021Trip type: Travelled with family
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 19 Mar 2021
Dear nicolesY7476RY, Thank you for this feedback, we regret to see that you were quite dissatisfied with your overall experience, largely related to the current pool closure at the Mosaic property. On a quick review of the website we can see there is notice advising guests of the closure. Additionally, third party booking sites have notices posted to inform guests in advance of reserving. Our contact centre representatives are trained to provide this notice to guests reserving by phone to avoid disappointment. We are saddened to see that this messaging did not reach you in advance of your visit resulting in your displeasure. We can assure you that we are actively working on a solution to ensure the pool is restored to service as soon as possible. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Pathfinder63814 wrote a review Mar 2021
2 contributions3 helpful votes
I have stayed at the Mosaic a few times with no issues, but it seems this is a new spot for march/spring breakers. Had noisy neighbors keeping us awake until 3am. Had to call security but that didn't stop them. We were not the only ones complaining, we spoke to others staying on a different floor, on a different side of the resort and they also said they were kept up all hours of the night due to noise. It really puts a damper on a family weekend away when you trying to ski with your kids the next day and everyone is exhausted. I doubt this is the first noise issue, Mosaic needs to do something about this as its ruining the hotel
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Date of stay: March 2021
Cleanliness
Service
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 19 Mar 2021
Dear Pathfinder63814, Thank you for taking the time to post this review following your recent visit to the Mosaic Suites at Blue Mountain Resort, we appreciate your feedback. We are disappointed to see that your experience fell short of your expectations and the actions of some other guests impacted your pleasure. We are saddened to see that our security personnel did not manage to bring this situation under control, and these activities persisted throughout the evening. Typically, our security team is quite effective when we have patrons behaving in an unacceptable and disruptive manner, we will be sure to bring this to their attention for coaching purposes. While we do encounter the occasional disrespectful patron, we would not consider this activity to be the norm and regret the poor impression you have taken away on this occasion. We are pleased to see that your prior visits were pleasant and void of any ill behavior. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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PRICE RANGE
US$181 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mosaic hotel blue mountains, mosaic hotel collingwood, mosaic resort collingwood
LOCATION
CanadaOntarioGrey CountyBlue Mountains
NUMBER OF ROOMS
163
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Frequently Asked Questions about Mosaic - Boutique Suites by Blue Mountain Resort
Which popular attractions are close to Mosaic - Boutique Suites by Blue Mountain Resort?
Nearby attractions include Crock A Doodle Blue Mountain (0.09 km), Ridge Runner Mountain Coaster (0.4 km), and Blue Mountain Village (0.2 km).
What are some of the property amenities at Mosaic - Boutique Suites by Blue Mountain Resort?
Some of the more popular amenities offered include a pool, a fitness centre, and a spa.
Which room amenities are available at Mosaic - Boutique Suites by Blue Mountain Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Mosaic - Boutique Suites by Blue Mountain Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mosaic - Boutique Suites by Blue Mountain Resort?
Conveniently located restaurants include Northwinds Brewpub & Craft Beer Store, BeaverTails, and Firehall Pizza Co.
Are there opportunities to exercise at Mosaic - Boutique Suites by Blue Mountain Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mosaic - Boutique Suites by Blue Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Mosaic - Boutique Suites by Blue Mountain Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.