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All You Need to Know About the Rooms
at Holiday Inn Express Princeton / I-77

Room/Suite (12)
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Room review highlights
... 1" gap under door certainly didnt help sound proof room. Took 3 calls to desk.. should have called more cause staff...
I just needed a room for the night as a stop over. I feel I overpaid. This place needs maintenance and upgrading. All metal...
PROS: - The room was clean - Dining area was clean - The fridge in the room was quiet - Cinnamon buns CONS: - The a/c was...

Reviews that mention rooms

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CLA wrote a review 12 Oct
10 contributions2 helpful votes
Apparently if a group books enough rooms in hotel they can act however they please, regardless of how effects other guests trying to sleep, without fear of being kicked out. Inconsiderate young team of boys running in halls for hours , knocking on doors at 12:20am, yelling till 1am..not sure where chaparones were ... drinking margaritas according to their loud hall conversations. 1" gap under door certainly didnt help sound proof room. Took 3 calls to desk.. should have called more cause staff didnt bother checking on own.
Pet rooms on 3rd floor only (never makes much sense why make harder/longer trek to go out) so couldnt ask to be moved - not that would have made difference as lower floors had to hear running too.
If have small pet, note the beds are fully open underneath...doubt under bed gets thorough cleaning. Beds are hard and uncomfortable.
Upon check out got a "sorry" but not really felt they cared. Wont return.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Cyndi Justice, Owner at Holiday Inn Express Princeton / I-77
Responded 2 weeks ago
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PRINCETON/I-77. We greatly appreciate your business. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us at 304-425-8156 or priwv@yahoo.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
suebena wrote a review Sep 2020
Pittsburgh5 contributions12 helpful votes
I just needed a room for the night as a stop over. I feel I overpaid. This place needs maintenance and upgrading. All metal surfaces had rust on them. Breakfast was OK. This place is too worn out for these prices.
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Princeton / I-77
Responded 2 weeks ago
Hello suebena, Thank you for your stay and for taking the time to leave us feedback. I want a well-maintained lodging space for our guests, and I am sorry to learn that you found the condition of some amenities not up to standards. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will make your next visit with us better than the last. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheryl h wrote a review Sep 2020
Durham, North Carolina55,637 contributions1,694 helpful votes
+1
PROS:

- The room was clean
- Dining area was clean
- The fridge in the room was quiet
- Cinnamon buns

CONS:

- The a/c was very loud and made it hard to sleep
- The bathroom light and fan both came on when you flipped the switch. We like to keep the light on with the door cracked so we won't kick anything if we get up during the night but the fan was so loud we could not do that.
- The sheets were very scratchy and very uncomfortable and the bottom sheets had pilling on them.
- There was no microwave in dining room and I just can't eat toasted bagels
- There were 4 types of sausage for breakfast but no bacon. Many people find sausage disgusting and I just don't understand why they can't also offer bacon. They also did not have plain scrambled eggs. They just had omelets with a bunch of stuff in them. We just grabbed some coffee and went somewhere else for breakfast.
- The man at the front desk acted tired and very bored. Not friendly at all.
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Date of stay: March 2020
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHG Service, Owner at Holiday Inn Express Princeton / I-77
Responded 2 weeks ago
Hello cheryl h, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the condition of some in-room amenities fell below expectations. Along with what you shared about your breakfast experience, I have alerted the hotel management regarding your comments. I trust that the actions that will be taken will avoid similar issues from happening again. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laudan525 wrote a review Aug 2020
Boyne City, Michigan46 contributions17 helpful votes
This hotel is fairly clean, the room is OK, the bathroom is clean but the noise from the hallway and the adjacent rooms are terrible. I can hear the TV in the adjacent room like it was in my own room. The amenities are outdated there is no charging facilities on the bedSide lamp. In fact the lamp is rusted! Looks like it has never been cleaned and polished.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from IHG Service, Owner at Holiday Inn Express Princeton / I-77
Responded 8 Sep 2020
Hello Laudan525, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. While I am happy to learn you found our room clean, I understand your disappointment with the condition of our in-room amenities, such as the bedside lamp. I am also sorry to hear about the noise issues encountered. Know that our team, together with our hotel, are yours in hospitality, and will always be here to provide you the experience that you deserve, and we will immediately share your remarks to our hotel’s upper management for improvements on our amenities and services. We hope to welcome you back and show you an experience that we can be again be proud of. Best, Kenneth F. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ryan wrote a review Feb 2020
Lapeer, Michigan89 contributions1 helpful vote
Good location right in the heart of town, service was friendly, room was clean and nice. One thing to note there were no usb plug in ports available not a big deal but worth noting. There is a pool and hot tub and of course free breakfast.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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