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All You Need to Know About the Pool
at Embassy Suites by Hilton Houston Downtown

Pool & Beach (39)
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Pool review highlights
... breakfast. Seems the diamond status means little here. The pool was not being maintained, the water was greenish and there...
... is rich and the omelettes were well made. They have a pool and an outdoor jacuzzi which we used. The location of the...
... downtown. Parking isn’t great, but they do valet. Great breakfast. The pool area looked nice, but it was cold so no swimming.
Most popular question about the pool
Is the pool open in november?
Answer from KRWalters
Jan 2020 |
Yes the pool is open in November and in the winter season. There is a hot tub on the deck

Reviews that mention pool

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Becky M wrote a review May 2020
Chattanooga, Tennessee18 contributions12 helpful votes
My husband is a diamond member, and we stay in Hilton’s all the time, we have stayed in other Hilton’s during this pandemic, and I have to say they are just not trying. We did get upgraded because of his status, but there was no room cleaning, no servicing the room at all. Every time you needed something, another towel, or a coffee cup or coffee for our multiple night stay, you had to go down the elevator, wait in the lobby, for them to get what you needed. No bringing it to your room, we asked! If they knew we were there for three nights, could they just leave extra towels, or extra coffee and cups? NO ! It’s all your problem now. Of course there was no breakfast buffet, but the grab and go was dismal, No selection, and I am gluten free so I am totally out of luck. For the evening reception , they could have had grab and go beers or wine in a cooler, and bagged chips, but instead, nothing. They didn’t even sell beer in the store. So after getting back from working at 8 pm, there are no options at this hotel.
Also, I must mention that the grab and go was a pre packed muffin ( can’t eat), a small granola bar, a piece of fruit, and a bottle of apple juice, or orange juice, neither of which we drink. We like a Diet Coke in the morning or coffee. You have to make coffee in your room, and we had 2 cups and 2 coffees for a three night stay, and we were charged for Diet Coke at breakfast. Seems the diamond status means little here.
The pool was not being maintained, the water was greenish and there were giant clumps of black hair floating on the surface. I mentioned the condition to an employee eating lunch by the pool, who told mr that no one was using the pool now, although it was “open”. No excuse for not maintaining it! Just want you to know what you are getting into when you stay here. Choose wisely.
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Date of stay: May 2020Trip type: Travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from JASON K, Manager at Embassy Suites by Hilton Houston Downtown
Responded 2 Jun 2020
Dear Becky M., Thank you for your feedback and for your husband's loyalty to the Hilton brand --- it is greatly appreciated! With the unprecedented circumstances surrounding COVID-19, we have made proactive decisions in which to keep our guests and associates as safe as possible including, but not limited to: less direct person-to-person contact, more frequent disinfecting of public spaces, and promoting social distancing throughout our entire hotel, just to name a few. I do apologize if these measures inconvenienced you. Our number one priority continues to be our guest's and team member's well being. If your travels bring you back to Houston, we hope you will consider giving us another try!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amos Ber wrote a review Mar 2020
Tel Aviv, Israel747 contributions74 helpful votes
The rooms are big as it’s all suites. The bed was comfortable the amenities were just ok Breakfast is rich and the omelettes were well made. They have a pool and an outdoor jacuzzi which we used.
The location of the hotel is great even went to see an NBA match 5 min walk from the hotel.
Valet parking is 38$ per day similAr to other hotels in the area.
So in summary we’ll located, very nice staff, big room and reasonable price. Who needs more
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Matt wrote a review Feb 2020
Conroe, United States1 contribution
Little older hotel, but great location downtown and price was best I found downtown. Parking isn’t great, but they do valet. Great breakfast. The pool area looked nice, but it was cold so no swimming.
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Date of stay: February 2020
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Review collected in partnership with Embassy Suites Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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queenbev56 wrote a review Jan 2020
Alvin, Texas1 contribution
Rooms were spacious and clean. Staff was very helpful. Check-in and check-out processes were fast and very painless. Loved the digital key. Pool could've been a bit warmer. Hot tub was a bit cloudy. Great breakfast!
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Date of stay: January 2020Trip type: Travelled with family
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Review collected in partnership with Embassy Suites Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Israel G wrote a review Jan 2020
1 contribution
My wife and I celebrated our 22nd anniversary this year. We're locals who live out in the burbs, but we like to celebrate our anniversary in town, downtown to be exact. This hotel is always my wife's 1st choice to stay at. Great restaurants, bars, breweries and venues within walking distance. The staff is great, breakfast buffet is delicious, cocktail hour is relaxing, rooms are clean and pool/spa area was clean.
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Date of stay: January 2020Trip type: Travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the pool

scottemick asked a question Jan 2020
Cleveland, Ohio145 contributions8 helpful votes
Is the pool open in november?
Answer from KRWalters
Jan 2020 |
Yes the pool is open in November and in the winter season. There is a hot tub on the deck
1 vote
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TrixeeBelle asked a question Jul 2018
Perth, Australia85 contributions48 helpful votes
Is the pool access complimentary?
Answer from garcialisa0794
Jul 2018 |
Yes
2 votes
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