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All You Need to Know About the Rooms
at Jurys Inn London Croydon

Room/Suite (138)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... resolved prior to my check-in. If only they had checked the room. I was allocated a room that some one was already in. If...
... for the first time on a special occasion. Booked a double room online and added a note to ask if we could have a nice...
Stayed for 6 nights, the room it self was great for the standards, with the trust you could expect that everything is fresh and...
Most popular question about the rooms
Is there a laundry room in this hotel? We'll be there for 12 days.
Answer from overlord19
Jul 2018 |
No laundry room as such. You take your laundry down either the night before or early that morning and it is laundered for...
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Reviews that mention rooms

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graham o wrote a review Aug 2020
6 contributions8 helpful votes
I've been staying here for the last few weeks and have mixed experiences with this hotel, some of which could have been resolved prior to my check-in.
If only they had checked the room. I was allocated a room that some one was already in.
If only they checked the electrical supply. I was allocated a room that had no electricity supply.
If only they checked that the food leaving the kitchen was hot. I have had to send back a couple of meals that have not been microwaved properly.
Having said all this the hotel is clean and the staff are friendly and helpful.
This is especially true of the restaurant supervisor, Ludy. Her high level of customer service is outstanding. She makes this average business hotel with iffy food a pleasure to stay in.
If only all hotels had a Ludy.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Atanu Bhowmick, Other at Jurys Inn London Croydon
Responded 4 weeks ago
Dear Grahamo205, Thank you for taking the time to share with us your feedback following your recent stay with us. First of all I would like to apologize for the shortfalls you have encountered during your stay, as they do not reflect our normal level of service and hotel standards. On the other hand I would like to thank you for your kind words towards our team members. I will ensure to pass on your message to Ludy and the rest of the team whom I am sure will be appreciative of the recognition. We look forward to welcome you back at Jurys Inn Croydon. Regards, Atanu Bhowmick Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
smilehightravel wrote a review Jul 2020
Croydon, United Kingdom142 contributions73 helpful votes
Visited this local hotel for the first time on a special occasion. Booked a double room online and added a note to ask if we could have a nice double if possible. On arrival, received a lovely greeting and was advised we were being upgraded to an executive room and offered a later check out. The room was on the 12th floor with a fabulous view. Can recommend room 1211. Decor was fresh and new. Bed was comfortable. Everything you could need was in the room. For obvious reasons there were adjustments to make everything safe such as disposable cups and not china. Staff very helpful and couldn't do enough. Hair dryer, iron and toiletries in room as well as tea and coffee and small integrated fridge with water and coca cola. Great stay and we were offered a 2pm check out to go with the executive room - brilliant. Would visit again. Well done Jury's Inn.
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Date of stay: July 2020
Room Tip: Excellent views and executive rooms on higher floors
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Atanu Bhowmick, Other at Jurys Inn London Croydon
Responded 27 Jul 2020
Dear smilehightravel, Thank you for your review and for your recent stay with us. It is wonderful to learn that you have enjoyed your experience with us. I shall share your comments with the team, I am sure they will appreciate the recognition and feel motivated to keep working towards excellency. We look forward to welcome you back at Jurys Inn Croydon. Warm Regards, Atanu Bhowmick Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
David wrote a review Jul 2020
1 contribution
Stayed for 6 nights, the room it self was great for the standards, with the trust you could expect that everything is fresh and clean with this current situation, about the staff, especially JUDIT was very courtiuos and extremely helpful. I would recommend this hotel to anyone travelling to London cause its location is very close to Croydon train station which is well connected with central London or Gatwick airport.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Atanu Bhowmick, Other at Jurys Inn London Croydon
Responded 27 Jul 2020
Dear E8155KVdavidg, Thank you very much for your kind words and for your 5 star review. We are delighted to know that you have enjoyed your stay with us and overall stay was excellent. We look forward to welcome you back at Jurys Inn Croydon and thank you for your recomendation. Warm Regards, Atanu Bhowmick Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JimmyDinsmore wrote a review Apr 2020
Newry, United Kingdom2 contributions
Stayed for a weekend with friends and family to go to a football match and was very well looked after. Room was of a great standard and the staff, especially Prince were very courtiuos and helpful. I would recommend this hotel to anyone travelling to London. It is only a short train journey fron central London.
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Date of stay: March 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Atanu Bhowmick, Other at Jurys Inn London Croydon
Responded 27 Jul 2020
Dear JimmyDinsmore, Thank you for your positive feedback. It was a great pleasure to see that you had a excellent stay, I will make sure to pass on each of your comments to the rest of the team and specially Prince. We look forward to welcome you back at Jurys Inn Croydon. Regards, Atanu Bhowmick Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clive D wrote a review Mar 2020
London, United Kingdom27 contributions14 helpful votes
Nice service, clean room and free parking. I arrived at 5pm due to arriving late from from the airport. I was instructed to park at the NPC opposite and then check into the hotel. I purchased, 2 breakfast tickets priced at £10.00each and the the breakfast was excellent. Due to the pandemic there was no one eating at 7am that morning. I had a very nice stay.
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Date of stay: March 2020
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Review collected in partnership with Jurys Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Atanu Bhowmick, Other at Jurys Inn London Croydon
Responded 27 Mar 2020
Dear Clive D, Thank you very much for your kind words and for your 5 star review. We are delighted to know that you have enjoyed your stay with us and overall stay was excellent. We look forward to welcome you back at Jurys Inn Croydon. Warm Regards, Atanu Bhowmick Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

tpoll71 asked a question Jul 2018
Adelaide4 contributions1 helpful vote
Is there a laundry room in this hotel? We'll be there for 12 days.
Answer from overlord19
Jul 2018 |
No laundry room as such. You take your laundry down either the night before or early that morning and it is laundered for you..... Hope that helps.
1 vote
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Answer from Pioneer46149
May 2018 |
I didn’t have a fridge in my room. There was tea and coffee making facilities in the room, however the staff were very helpful so they may be able to store bottles for you.
1 vote
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Answer from luvbuniz
Jun 2018 |
Yes
0 votes
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Lorraine K asked a question Aug 2017
Surrey, United Kingdom1 contribution
Can you have meals in your room?
Answer from l-a d
Aug 2017 |
no idea, contact the hotel
0 votes
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Lucky O asked a question Jul 2015
Is smoking room available
Answer from Hargreave
Jul 2015 |
Yes I stayed in 306 which is a smoking room with a double and single bed
0 votes
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