I have been staying in this hotel episodically since 1991. It was a rest house for colonial officials. This is its primary competitive advantage. It has a very nice compound with lovely landscaping and good old windows. It has gone through several ownership structures. It is now owned by the government and a private contractor with the latter managing it. The management is very, very weak. Rooms are often dirty. It is the sort of place one would be wise to carry sheets and towels to. During my last visit the free Wifi visit had been ended. There are signs of staff cuts everywhere. Security could be a very big issue. Room Seven, right next to the reception is quite terrible. There i sa very noisy air conditioner next to it which runs constantly. During the day workers right behind the chalet make a hell lot of noise. This is sad abuse of prime estate.
My room was dirty, I had dirty sheets (was changed after I mention it, but it was pretty bad: looked like old blood, so it was hard not to see) The first breakfast: we told them , that we would like to have breakfast at 7, started at 7.30, the fruits were out after 3 people...
For some years I have stayed at this guest house, and each time I have been very, very satisfied. It is very clean, has tv, ac, modern bathroom, spacious room with beautiful plants outside each private room, and a restaurant (a little pricey but nevertheless very convenient) where one can have breakfast, lunch or dinner, or simply a beer with friends in the afternoon.
Moreover, it is very conveniently located and safe. And I have always found the staff to be very helpful and trustworthy. You can rely on them for good advice and to facilitate arrangements. It is walking distance to a Barclay's Bank and the post office.
Taxis are readily accessible, and there is room for a car if you have one.
The price is very reasonable compared to hotels. I have always been very comfortable there.
I stayed at the Kumasi Catering Rest House for 4 nights as a solo traveller, working as a volunteer at the KATH.
Room: My room ( a single room) was large and clean, but dated. The air conditioning worked well, the fan worked only on high. I had a small bar-size refridgerator. The wifi worked, but was quite slow. The bed was comfortable and although my room was located only 4 rooms in from the street, this writer slept well with no notice of street noise. A quick note, that there is no safe in the room, and one is expected to leave their key at the front desk whenever they leave the property: This writer experienced no issues with this. There is a gate, with staff at the front.
Food: This writer had breakfast daily, included in the room price. Breakfast included toast and eggs, as well as tea or coffee. This writer also had supper each evening at the rest house's open air restaurant. (side note: there is a small indoor section with air conditioning if one wishes). The food was basic, but tasty and good value for money.
Staff: All encounters this writer had with front desk and restaurant staff were positive. Staff were helpful and quick to address and concerns this writer had, none of which were out of the ordinary.
We were here in late March after travelling for hours from Tamale. The neighbourhood seems to be posher than other parts of Kumasi from looking outside the car. The rooms in this establishment are set up, like another reviewer said, like chalets. We got the cheapest double room- the unique double - for 200 cedis (including breakfast) and it was HUGE including the beds. The AC worked well and there is a flat-screen TV... with only 3 channels haha but hey at least one is in English! The bathroom is similarly large with a mediocre tap but hey, at least there is hot water. There is also a minifridge and small table and chair in the room. There is also a closet.
The room itself and toilet area were immaculate. The room is also quiet- no traffic noise, other guests, nada. We slept well. The wifi so works pretty well although takes a bit of time to initially connect.
The marble(?) floor has some chips in it and there are cracks in the bathroom porcelain (minor stuff). We had omelettes for breakfast and despite asking for brown bread got white. Overall sufficient.
I am drinking one whole star for the sucky communication it has via email- emailed them repeatedly at one point on a rez and no response.They also don't pick up their phones all the time but that was the only way I could confirm my rez.
Also, whichever piece of crap employee works for the rest house and who arranged a cab driver to take us to local Ashanti shrines should be fired. He negotiated a price and told us 20 cedis. A flat 20. We thought it sounded too good to be true and we should have listened to our gut. At the end of the excursion (about three hours), we gave the taxi driver 25 cedis (a extra 5 for waiting around at one shrine) and he freaked out. He expected 200- yes TWO HUNDRED- cedis. What the heck. I actually don't think he was trying to screw us over but the guest house employee messed up royally.