Date of stay: February 2015Trip type: Travelled as a couple
We ended up staying at Hotel Savannah because another hotel somehow lost our reservation and this was the first place that had availability, so we jumped on it. The room I guess you could say was clean, as there was virtually nothing in it, just the "meanest" barest room. The bed was old and lumpy and the sheets threadbare (transparent, actually!) and not fitted (20 years ago they might have had elastic on the corners) and they were torn at the corners as well. The bathroom towels were riddled with holes! It was right out of some unbelievable comedy! Only it wasn't very funny. They charged $70, and should have paid us to stay there. Besides the thumping of the nearby discotheque, there was a police siren that would go off every 3 minutes for about 20 seconds ALL THROUGH THE NIGHT! Luckily we had earplugs so managed to get a bit of sleep. We truly felt like we spent the night in a prison cell, including the sleep deprivation siren you hear about as a way to break a person down. We couldn't get out of there fast enough. The air condition worked well, fridge worked for an hour and died. The lack of door handle added to the "cell" feeling of the room, though the big bolt worked well and seemed secure.
Room Tip: Get AC but best to go elsewhere! Toro Blanco is fabulous for $10 more!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from HotelSavannah, Guest Relations Manager at Hotel Savannah
Responded 16 Sep 2015
Hi Judy W , thank you for staying at Hotel Savannah and taking the time to review us, we sincerely apologize for your room experience, you visited us during a low point of ours. We are indeed continuously working on improving our property and appreciate all your observations. Really hope your time in Costa Rica was a very pleasant one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC