We have been in the hotel about 4 nights. The resort is really nice and close to the center of ko phi phi and the pool is amazing with a bar inside.
Despite this we had terrible experience at the hotel.
At our second day about 8AM they started to paint and polish the bungalows without people, because the bungalow is not isolated all the smell and the GAS came into our bungalow and my sister bungalow. The hotel answer to this problem was: DONT BE IN THE ROOM - seriously??
They didnt announced that they are going to do that, we needed to wake up from chok.
The next day it happend again! And again they didn't announced. My sister had allergic reaction and she needed to clear to the hospital.
Despite all this we enjoy the hotel facilites but the service is really bed. They ignored our complain they said we will refund with 2 nights but 8 months pass and guess what - nothing happend.
In conclusion if you are healthy go to this hotel, if not you can die there and no body will care.
It is an amazing place away from noisy bars and parties, tropical ambiance each room is a bamboo cabana.
The pool is amazing and the place very quiet.
Highly recommended to be with someone special.
The beach looks very nice but the water is not deep
Great location on the beachfront. Pick up was good from the ferry and the reception quick and efficient. We had booked two huts as there was four of us. The room was small but adequate and the free mini bar was a bonus. The beach and pool were excellent although cocktails were expensive at the pool bar. Yes it was noisy at night but this is a party island so you should expect it. We slept fine! Breakfast was plentiful and a trip in the free kayak to monkey island is a must.
Huts are all the same, raised off sand walkways in a beautiful garden of green. Full bathrooms with tv's and air conditioning. Free breakfast every day. Right on beach, although the beach is not a great swimming beach as it's very shallow. They have free kayak and snorkeling stuff to borrow. People were very friendly and nice. Only way to get here is by a ferry boat, and then walk to hotel. They will pick up your luggage and take it to your room from the ferry dock.
You can also take many trips from this beach to any of the local islands or beaches very easily. I'd go back again.
We stayed here for two nights and we were so pleased it was only two as I couldn’t stand any more. I read all the polarised reviews, especially about the noise and I thought it was people being fussy. The bamboo huts have no sound protection and the music blasts across the bay until 1am. After that we had to suffer people shouting and having parties next door until 5am. The rest of the time you can hear every conversation around you. It’s like being in a tent but much worse as the huts are so tightly packed. Rooms are tiny and you fee like you are dancing around your suitcase, banging yourself on the bamboo bed, wardrobe etc. It gets irritating after a while and you feel claustrophobic. Not helped by the fact the rooms are extremely dark. Forget shaving or putting on makeup.
Resort and rooms were also full of mosquitos and so would recommend spraying the room yourself before sleeping. Security is terrible - I needed a second key and they just gave it to me based on my room number. No check of my name or ID. I could have been anyone.
On the positive side breakfast is okay, pool food is okay, pool is nice (not clean and I would not put my head under) and location is good.
Manageable for two nights but would have had to find somewhere else to stay if it was for longer.