This is a lovely resort close to the South Gate . ( in fact close to the small gate just to the west of the south gate). Rooms very pleasant - still no safe as several have previously commented. And the cleaning staff leave doors and windows open. There are security staff but ......
Breakfast was in an extremely cold room. Of corse that meant the food was cold. Very limited selection of western food. Even limited easy stuff like fruit.
Good location and certainly clean etc.
Great place to stay. Close to the old town, cosy and charming bedrooms with private patio.
Professional staff (no english speaking).
Good breakfast Chinese and western style.
Fridge and safe are missing
A beautiful modern hotel in Dali Old Town close (about 100 yards) to the South Gate. You have to leave your transport outside the gate and a porter and buggy takes your luggage to the hotel. Bedrooms arranged in blocks of 2 storeys, each well equipped with large beds, TV, and en-suite with separate shower and enormous square bath. If you are at ground level then the net curtains are a “must” for privacy Everything looks really elegant. There is a small restaurant in two rooms serving dinner and breakfast, and there is a room service menu in dual language although it is quite small. It is a great place to stay.
The only issue for westerners is the lack of English capability. Eg heating controls in Chinese only, tv control in Chinese only. Very few staff having an English language capability. Service throughout was excellent and they did their very best to understand us. As an example, the heating in our room worked intermittently. They moved us to another room, apologised profusely, had made a swan decoration with rose petals on the bed and sent a platter of fruit. If they can fix the English language problems it would warrant a 5 rating.
This hotel has a Japanese sense of design. It is very elegant. I found each piece to be chosen in perfect taste and useful. It is located in the lovely Ancient City with no cars. My guide fr China Discovery Tours arranged with the hotel for my luggage both on arrival & departure .
My large room had a divinely comfortable mattress & pillows. The huge bathroom had a very large tub for 2. The separate shower was symmetrically placed on one side of the sink & on the other side was the toilet in a closet like space – with a door for privacy. Off the bathroom was a small patio with 2 chairs & a table – totally private. They designed the rooms so they are located in small attached structures, along various charming streets all within the hotel complex going from the main building containing their reception area & Dining room. Breakfast was delicious with a few most satisfying western choices. The service was fine. I assume everyone traveling has a translator app.There was no frig & the strong box is w Concierge.
Good location. Decent rooms. But rest of services don’t expect much. Had to request 3 times for room cleaning. First day turn down service didn’t happened. Second day at 7pm and that too only made the bed and refreshed towels. Rest of the room was still mess. It was hot in room. AC was set at 16degrees. But still not the best. Bathroom was always warm.
Good thing they had upgraded to Spa room which have bath tub.