Great hotel, welcoming staff and nice food.
But the star attraction - Mr Cesar at front desk. A very charming and accommodating personality. He showed us around the hotel, a few room options to choose from and wasn’t fussed about our additional requests. Just the kind of person every hotel needs. He also spoke great English so helped us translate and order food at the restaurant.
Breakfast also nice and hot.
The rooms are nice and spacious, pool area is nice too with toys outdoor as well as an indoor toy room.
Loved our 3 day stay and would happily return.
Good place to stay with your family or for business. It's a little bit far from downtown (about 15minutes by car). It has gym and a very nice pool. Nice rooms and restaurant. Restaurant is a little expensive. You can find other options at shopping mall near to this hotel (about 5 minutes by car)
We had caught a very early flight from Cuiaba (5am) to Campo Grande and arrived at the hotel at about 7am. We were able to get an early check in for 50% of the daily rate. The hotel has pretty good facilities (a pool, an exercise room and a restaurant which serves buffets for each meal (there is an a la carte menu, but I wouldn't recommend it). There is a nearby park in the town. The reception staff spoke good English. We had a comfortable day there.
Reception desk has people working who are comfortable speaking English. All of the people working at this hotel speak some English and are helpful and caring.
Both breakfast and dinner is wonderful with many selections. Dinner is a choice of an excellent buffet (choice of over 8 main courses) or a la carte from the menu. Breakfast selection is also very good.
The pool is clean and safe to use though there is no lifeguard on duty. Rooms are big, clean, and the mini-fridge is well stocked. The bathroom area has an excellent shower with hot water and very good water pressure: perfect for the end of a long work day or to begin any kind of day!
Novotel in Campo Grande is a little bit different from the other Novotel's. It's not a vertical building, not so big.
The swimming pool area is very cool, full of space, the pool is very big. As the weather in Campo Grande is always warm, is a very good option.
The rooms of the superior rooms are very nice. The place is quiet.
Very good option for family with children.
It's not near the downtown, but the area is good and it's near the area of the government offices, which is inside a natural reserve area, closed to cars during the weekends, and a very nice place to visit.
The only consideration is that the attendance in the swimming pool area is not good, there are no one to order things, so you have to call them all the time from the inside the hotel.