Stayed there one night after flying in late and before moving north in the morning. Arrived at the hotel very late - around 1 am - to check-in with two very tired kids. Check-in took forever, going back and forth to some computer, photocopying passports, asking random questions via translation app (the front-desk man spoke no English, fair enough, we’re in south-western China) etc.
Our blood starting boiling a little bit when the guy paused our check-in to check-in Chinese guests arriving after us, and taking no rush in that process before resuming our check-in. After well over 30 minutes my wife had had enough and communicated in basic but apparently sufficiently clear mandarin that enough was enough, grabbed our passports and room key and went up and put the kids to bed. When checking out the next morning, we were told that they hadn’t managed to complete the check-in and needed to do it again, and another 20-25 minutes process begun. Simply amazing! We have never had any issues with checking in to the any of the many hotels we lived at in China, neither before or after. It is normally a five, max 10 minutes process.
That said, the room was clean and quite nice, comfortable beds, no complaints there. Breakfast was good although strictly limited to Chinese breakfast items. Can’t say much about location since we headed out from Kunming in the morning.
I stayed one night in this hotel and was very pleased.
The modern room was extremely clean, but warm cozy and quiet with exactly what you need for a comfortable stay and good nights sleep. All electronic and technical appliances worked perfectly, which was not the case in other hotels I stayed in in China.
The staff was very friendly and helpful in-spite of their limited English knowledge- which was more than in other hotels in China in which the staff did not speak English at all. The hotel is located near the new downtown area.
Excellent value for your money.
We were very happy with our choice of accommodation in Kunming, we booked it based on the good reviews in here, and were not disappointed. Check in was handled efficiently, our room was on the 9th floor, and was beautifully appointed. Nice bed, great bathroom facilities and very cozy and quiet. Free and very fast LAN internet offered in each room. Fresh fruits every day delivered to your room, as well as newspaper (Chinese only). The bathroom is designed to give you the option of seeing through, although you can use the curtain provided to block it, we find that amusing. The only down side was the dismal selection of breakfast, most choices are Chinese, with very little Western choice, not even eggs! Kunming is building underground train at the moment, there will be a station right near the hotel. It was worthy to mention the friendly and helpful door man, always ready to asset us with getting a taxi. This hotel is about 10 min walking to the city centre.
We had originally planned to travel to Chengdu but since the earthquake happened (May 2008), we had to change our plans to Kunming at the last minute. Booked this hotel upon walk in and got a discounted rate for a double twin room for 300Y/night. I honestly wasn't expecting much since we were only staying for 3 nights and the price was cheap, but I was pleased by the convenient location of the hotel (close to central business area with lots of shops and restaurants, across the street is a hip joint called The Camel Bar and an Internet Bar), the cleanliness of the hotel (comfy pillows and comforters, a few stains on the carpet but nothing too bad), and the surprisingly tasty spread of the complimentary breakfast buffet. The breakfast buffet is mostly Chinese style with a few western options, but food is tasty and there are always two chefs on hand to make noodles/dumplings to order.
There was one little glitch in our otherwise pleasant stay: after the first night, the front desk had accidentally un-keyed our access cards thinking that we were only staying one night when we were staying 3. A quick trip to the front desk fixed the situation.
Warning to non-Chinese speakers: staff is friendly but speaks somewhat limited English. They can do basic English for check-in and check-out, but don't expect a lot of concierge service.
Overall a great value. It felt almost like a 4-star hotel.