After something went awry with my reservation at the outpost, I was told I would be moved here for the second night. The room is incredibly dark an hot. The portable fan did not work. TV was missing from the room. Grounds are really run down and not well cared for. Owner is very pleasant however. I cannot comment on the food as we didn't eat here. Next time when Outpost offers my money back I will take it and go elsewhere.
By other lodge standards, it does not rate in my choices. Room ( Tembo ) I found spacious but the bed was too high from the ground and one could not sit on the beds edge due to the bed frame keeping the mattress in place. Shower splashed everywhere and had to ask for a floor mat so not to slip once finished showering. TV was placed directly to the right of the bed an it was difficult to lie in bed and watch programmes, let alone the size. One cannot even see the football scores.Menu was very vague and food expensive and repetitive.
I stayed at Pamoja for 3 nights this week and was very happy with the service I received. George was very friendly and I was happy to help him set up a Google+ account!
The room perfectly adequate for my needs, a big comfortable bed, shower with hot water and even a fridge (not something I needed!).
The mosquito net was fairly redundant as it had big holes in it but I didn't find mosquitos to be much of a problem. George has told me that when they are quieter in a few weeks, the nets will be replaced. With decent nets, this review would be excellent!
Horribly over-priced and falling apart at the seams. The room was dark, the mosquito net was broken and the TV didn't work. This is just one of many places in the area that preys on gullible safariing westerners, charging much higher prices than other hotels in the area aimed at local Tanzanians.
To add insult to injury when confronted on over-charging us during our stay the management refused to refund the difference or even offer a discount on future nights.
My advice would be to do a bit of research first - Jevas Hotel in Arusha town centre is a nicer and cheaper hotel (more than 50% cheaper) and the Meserani Snake Park offers overland campers another westerner friendly alternative.
We were in Tanzania for a total of one month and covered all the usual suspect activities - mountain trekking, volunteering and safari. After each of our three excursions, we returned to Pamoja to regroup, repack and readjust. And each time, Boniface and George scheduled the same spacious and airy room next to the pool, Tembo. We viewed several rooms before booking our first stay. All were impeccably clean with spacious bathrooms, fans and mosquito nets. All the plumbing worked well (a very important detail, especially for toilets), and we especially appreciated the solid water pressure in the shower. Pamoja is quiet and relaxing, many might say a bit sleepy. But the internet connection is strong and reliable and the overall grounds much more pleasant than across the street at Outpost. True, the restaurant menu is disappointing, but this is Pamoja's only area to improve. We wouldn't trade our favorite room by the pool side for any other place. We can easily walk across the road to Outpost or up the road to African Tulip for a good menu. When we come back to Arusha, we'll stay at Pamoja.