My stay was very comfortable. The staff was welcoming. The room was clean and quiet. I would stay at Hilton Gardin Inn again for all of my business stays in this area. The breakfast was very good and the breakfast staff were very accomodating.
I was quoted $50 for the pre-authorized incidental fee ( which falls off once you check-out and no charges has occurred on your room bill). However, I was pre-authorized fee of $129 and no one could give me valid reason for the increase. So, be aware. The overall stay was great ( room, staff, and food) but billing was an issue.
Better services with my stay last year. Encountered issue with processing out of the hotel. The mattress was hard. The room was very clean. The personnel that checked me in was extremely professional and accommodating.
Everybody was very friendly and professional. Offering the most attentive service which made our stay more enjoyable. Room was of a good size and very clean. Cordial staff and great location. Thank you
Great location while a family member was hospitalized at Albany Medical Center. Staff very accommodating and friendly. Starbucks a great location of hotel as well as the Recovery Room. Also other great restaurants right down the street.