Date of stay: December 2021Trip type: Travelled as a couple
I had a wonderful stay here, the room was clean, very comfy and the staff was amazing. Special thanks to Matthew Yuen, who demonstrated excellent customer service and made me feel warmly welcomed upon my arrival. I'll definitely recommend this hotel to my friends.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Response from The Fleming, Guest Services / Front Office at The Fleming, Hong Kong
Responded 5 Dec 2021
Dear Viann F, Thank you very much for your wonderful review about your recent stay at The Fleming. We are grateful for the time you have taken to share your experience through this five star review. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. Our entire team is dedicated in ensuring all our guests feel welcome and looked after on every stay. That's why feedback such as yours brings us pride and joy. Thank you again for staying with us at The Fleming. We look forward to welcoming you back in the near future. With warm regards, Matthew Yuen Senior Guest Experience Supervisor
This response is the subjective opinion of the management representative and not of TripAdvisor LLC