Mongkok - vivid and worth spending time shopping around Nice hotel with very friendly and helpful staff. Always with a good tip on how to go or where to get what. Restaurant also very classy and clean. Always paying attention, even to a single guest. Hotel and room - classy, clean, everything in function - really a nice place to stay
Thank you
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Date of stay: February 2019Trip type: Travelled solo
Room Tip:I was on 8th floor - quite, light enough if you need
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 1 Mar 2019
Dear Frank
Thank you for taking your valuable time to share your wonderful experience and impressions following your recent stay at Stanford Hotel. We are fortunate to be situated at the heart of lively Mongkok surrounded by the city’s most buzzling and dazzling shopping, entertainment district and central to all transport links. We are thrilled to read that the hotel is truly serene and you amazed by how tranquil it was aside from the attractions that offers the densest cluster of these varying shopping havens. We do appreciate your kind words towards the nice room and that the team was cautious and obliging. Thank you for the ringing endorsement of our day to day efforts. As we believe that personalized touches can make moments to memories. It is certainly our pleasure to make your stay superb and memorable. We sincerely appreciate your acclaim to the Front desk and Restaurant team’s good efforts. With your compliments, it will certainly motivate and drive all the team members to deliver a consistent service from the heart.
We are highly anticipating your return patronage to Stanford Hotel so as to further explore the fabulous neighbourhood to the fullest that is worth immersing yourself in.
Best regards Buddy Lo General Manager, Stanford Hotel Hong Kong
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5 min walk from MTR station. Many restaurant around the hotel. The staffs are helpful. The room is a quite old but pretty clean. The elevators are a bit old. It is quite good in general even though the price is a bit high (as usual in Hong Kong).
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Date of stay: May 2019Trip type: Travelled solo
Room Tip:High floor and non smoking room if you do not smoke
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 20 Jun 2019
Dear Rithlaksi
Thank you for sharing your review on TripAdvisor based on your positive stay experience with us. It’s really thankful to know that you appreciated the fantastic location of our hotel and our staff being helpful who will be encouraged by your fabulous remarks. Yet, we are sorry to note some aspects of your stay did not meet your expectations. We value your valuable feedback and will take into consideration when we are working on improvement of our accommodation facilities. Let’s assure that we are all dedicated in driving the best guest experience possible.
With our repeated thanks for having your patronage. We do hope to have the pleasure of welcoming you back to our hotel for another delightful stay. Should you need to make reservation in future, please book through our hotel website for the best available rate.
Best regards
Buddy Lo
General Manager, Stanford Hotel Hong Kong
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I always stayed in Tsim Sha Tsui on my previous trips but I quite enjoyed staying in Mong Kok this time. Stanford Hotel is located in the heart of Mong Kok in Soy Street 10 min walk to MTR (subway) station.
Hotel rooms are small, basic and clean with free WiFi and staff are very friendly and helpful. The hotel restaurant and bar seems popular with the local crowd as well but we didn't try.
Across the road there is a laundry and a great foot massage/reflexology spot.
Many good restaurants near the hotel and Langham Place shopping Centre is only a few blocks away.
They are currently going through renovations, but the noise is only from 10am to 4pm and didn't bother us.
For the price is pretty good value for money and free shuttle to Kowloon Airport Express Station from the hotel.
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Date of stay: June 2014Trip type: Travelled with family
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 15 Jul 2014
Thank you for having you with us and your flattering remarks conveyed to inspire us to upkeep our service standards.
We are looking forward to the pleasure of welcoming you back in the not-too-distant future.
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If given a chance to go back to HONGKONG, I would love to go back to Stanford hotel again&again.Its very acesible to the shopping areas,7-11 and k-mart store,of course NIGHT MARKETS like THE LADIES MARKET is 2 blocks away from the hotel,no need to ride a taxi,near the restaurant especially those PINOYS who loves to eat at YOSHINOYA believe me its just beside the hotel,Mcdonalds is also beside for those tourist who are bringing their children with them,a church nearby and MRT station.The hotel is nice,clean and has friendly staffs. Everything you need is just beside the corner.
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Date of stay: July 2004
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We hotel is located on Soy street in Mongkok with a few steps to Laddies market. It is very convenient place to go out for shopping and dinning. It takes about 10 minutes to go to Mong Kok subway station. The hotel is not big and the guest room is small with limit space but comfortable. Cleaning was not proper just ok. The day we checked in we found the hairs in the bathroom. We stayed for 4 nights. The food was almost the same everyday. The quality was average with not many choices. The staff at the restaurant were nice and friendly. Chief concierge I guess he was helpful and friendly.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 17 Jun 2019
Dear LNKHN
Thank you for choosing our hotel as your preferred choice of stay in HK and your valuable review as it allows us to consistently deliver and improve a positive guest experience. We are delighted to know that you appreciated our strategic location, the Concierge & Restaurant staff and the comfortable room. Yet, we are deeply regret that the general cleanliness of the room was not up to par. We assure you that this was not our usual standards. And these shortcomings have been conveyed to the management and service team to take corrective measures at once. We are sorry to acknowledge also there’s not much varieties in the food items in the breakfast buffet and its quality was not up to your satisfaction.
We do apologize once again for your disappointment at the highlighted areas throughout your accommodation. It’s really thankful for informing us of the inadequacies when we have fallen short of our high standards. Your valuable comments are crucial to us in identifying the areas we can improve the guest experience so as to spur us to strive for seamless guest service.
We value very much your patronage. We sincerely hope that you will allow us with another opportunity to demonstrate our true level of hospitality to redeem ourselves and serve you better on your future stay with us. Should you need to make reservation in future, please book through our hotel website for the best available rate.
Best regards Buddy Lo General Manager, Stanford Hotel Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.